BB Bold :: 2 Email Accounts Lead To Duplicate Contact Lists

Nov 18, 2011

method of deleting an old email accoun in the contacts section of the handset?

I set up a second email account and synched all my contacts not thinking that the handset would show them all twice. I found that you could show only one set but i had to go into options and do this every time i wanted to display only one set of contacts on the device. In the end this drove me nuts and i've since deleted one email account as it is rarely used for anything other than purchasing things over the internet. I thought that this would resolve the issue and the deleted account disappeared as you would expect but there is a hangover in the contacts lists where it still shows both sets of contacts and i can see the old gmail account is still there. I've rebooted the device and been through all the menus and the only place this old email account exists is in the contacts folder.

Ideally i would like both accounts on the handset and for it to only display one set of contacts from one account at any time while still synching both email accounts when any changes are made on the handset.

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BB Bold :: Sending Mail/duplicate Contact Lists?

Oct 18, 2012

I downloaded the new OS but when I installed, I had to input all the details from my contacts list. Now I have two duplicate contact lists for each of my three email accounts. The real problem is that I cannot send a new email. I can reply to anything but anything new I try to write fails. Once I have hit sent, the top of the message show: Sent Using: Unknown

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Apr 30, 2012

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Jul 27, 2010

I am an Executive Assistant and use Microsoft Outlook on a daily basis. I have up to 3 or more different calendars created for various things. This is the same case as with my Contacts. I have a separate contact list for my boss as I do for myself. And with regard to the calendars, I do this so I can print him off a calendar at any time without it being affected by anyone else's or my own appointments showing up.

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I have searched and searched online to try and figure out how to get around this to no avail. I spoke with Verizon and they said to contact my IT Department. I contacted my IT Department and they said to contact Verizon. BTW, the pi$$-ant in I have to work with in IT is in a wrank mood today as most days. Always testy and I would just love if I could call him up and tell his know-it-all punk a$$ what he needs to do to fix the problem. If it's something I can do on my own, that would be even better.

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Jun 10, 2011

I started in a new position not long ago with a BES Express server. First time BES admin, so go easy on me

I have a user who had a Bold 9700, which contained 5 address books all called Desktop. 3 of these were empty, one had 403 contacts and the other had 452 contacts. The one with 403 contacts sync'd up with Outlook no problem, however it seems as though whenever he added a contact directly to the device it went to the other list with 452. Blackberry Desktop can't seem to see these contacts to sync to the computer.

He was due a device upgrade, so we went to a Torch 9800. I backed up the data from his old device and restored it to the new one. Now I have 2 address books; one called Desktop with 403 items and the other called Unknown with 452 items. Again, the "Unknown" one can't be seen by Blackberry Desktop Software and won't sync to his PC.

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