I'm going through the info listed in RIM's KB14202 "How to remove an IT policy from a blackberry smartphone". I'm on windows 7 64 bit, so I have followed the instructions, including opening as administrator. After typing in the "loader.exe /resettofactory", the loader console window appears and a white cursor flashes for about 30 seconds or so, but nothing happens.
View 4 RepliesI just purchased BB8900 Curve from someone who works at a company.I found out from my carrier that my device is IT Policy Enabled.For example, under Options>Status and typing BUYR - the voice and data usage showed IT Policy Enabled. Under Options>Security Optoions> General Settings, it displayed the IT Policy with the company name.I went to the blackberry website and found the following: How to remove an IT policy from a BlackBerry smartphone url...There are 3 options - 2 of which involve the company's IT department. I didn't want to wait for vendor's IT department, so I used the 3rd option and I removed it myself (I believe).When I type in BUYR under Options>Status, it shows the actual usage for voice and data (no IT Policy).So it appears to be removed.I have a data plan with the device but not a BES plan.My questions:
1. Has the IT Policy been removed from my device?
2. Is it possible for whatever reason for the vendor's company to issue a IT Policy to my device remotely because they do have its info - PIN/IMEI? I hate to think that they could control my device remotely or see my emails/data?
I followed the steps given to use loader.exe /resettofactory and all I get is a blank screen that says Loader Console.
View 3 Replies View RelatedLet's say I want to remove an IT policy from my Bold 9000. (with method 3 -> here ) If I do it , am I going to lose any data?
View 1 Replies View RelatedI just get the bold 9900 and i tried to connect to BES and i couldn't ... anyway now my BB is locked and i can't disable the security code.
how can i remove the IT policy ? i have tried loader.exe /resettofactory but it's doesn't work ...
I have searched the posts and see how to remove this on other model BB's but will installing the POLICY.BIN file remove the IT policy on a BOLD 9000? I just purchased this phone off ebay and its got a dumb policy on it that i need to remove..
View 7 Replies View Relatedhow to remove an enterprise policy ( in the iPhone policy setting) without the remove button shown? I have tried to to backup and then restore thru iTunes whithout success.
Info:
iPhone 4, iOS 5.1.1, Exchange
I needed to clear the IT policy from my BB Bold. I followed the instructions:
- backup
- wipe handheld
- replace policy.bin file
- restore
The phone works just fine. The policy appears to be gone, and I can set the security options as I want. However, when I start my Blackberry Desktop, I get an error saying "error reading policy file. Please contact your Administrator". Any idea what the issue is and how to correct it?
Just left a job and they let me keep my Curve. I completed the sucurity wipe down but I can't manage to remove the IT policy - unless I do this I can't hook up my hotmail. The sites I've seen so far refer to older Curve models and I can't make those solutions work for my 9300.
View 1 Replies View RelatedHow can I solve or remove IT Policy on my blackberry tour 9630.all my application are not working well and it this IT Policy cousing it.like my PixMix:-when ever I open it,it says:- The application PixMix has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by my IT Policy.
View 5 Replies View RelatedI recently got an LG Xenon GR500 through ROGERS however I cannot install my own apps or games, ringtones etc as Rogers has locked all these features in the hopes that people will then buy from them. I was wondering if unlocking the phone will remove Rogers' Security policy from my phone so I can then do all this stuff. Is there anybody that has tried something like this before, perhaps even on a different phone?
View 1 Replies View RelatedI can not use my blackberry as a modem because the service provider has blocked this service. Is there any way I can get past this?
View 3 Replies View RelatedIm trying to update my blackberry directly from the smartphone, so when i go to options, advanced optiones, i cant find the wireless update option!
View 1 Replies View RelatedMy phone will not switch on after BB told me to reboot having downloaded an App! My desktop will not recognise my BB when i attach! BB is stuck and i cannot do anything with it - apart from throwing it out the window!!
View 1 Replies View RelatedWith the Bold 9000 I set the start time to 9am and end time to 10am, so it would not show every hour even if there is not an appointment. With the Torch, it still shows every hour from 12am to 12am. I like the day view, but having all the free time wastes time with scrolling.
View 5 Replies View RelatedI had been having trouble with the Blackberry Desktop software crashing each time I closed it when I was done using it. This morning when I booted my computer I got an error message that said RoxWatchTray9 was unable to locate component. When I tried to close that box it attempted to install something but it just stalls. When I close try to cancel it just freezes. After while it tries to install again only to freeze again.
I figured the best solution would be to uninstall and reinstall the program but when I went into Add/Remove I discovered six listings for Blackberry Device Software for Blackberry 9530 smartphone, one for v5.0 and five for v4.7.0. I finally managed to uninstall the v5.0 at the top of the list but I can't remove the other five. I also can't reinstall the program. Roxio Media Manager continues attempting to force an install and is hogging my system resources.
I have a 8820 which was my office BB but I got a new official bb so the company let me have the 8820 but will not provide any support for it. How do I remove the IT policy from my 8820 to be able to use it as my personal bb? I read in another forum that you need OS 4.3 or greater to remove the IT policy. The OS on my 8820 is v4.2.2169 (Platform 2.4.0.67). Also read that you need desktop manager and some other stuff to backup and perform some other tasks, then install OS 4.3 and then remove the policy. Since this is now my personal bb I don't have any software or CD for it except the instrument itself. I am guessing I need to install some software on my pc, backup to be able to remove IT policy.
Where can I get the software for what I have to install it on a PC. This might also be a dumb question but what is the connection with a pc and a blackberry to install/ backup etc?If there is some intro doc that explains this it would be great.
I got a BB Bold 9700 as a present from a friend of mine. Everything works fine and it's a great smartphone. Except the use of the camera. When I want to use it I get the message that the camera is disabled due to IT policies. How can I enable the camera use?
View 3 Replies View RelatedRemoving the IT policy from my blackberry bold 9650 I've tried couple of methods I found on the internet and in this forum but none of them worked. can't download anything because it keeps saying that its not allowed by my IT policy
View 3 Replies View RelatedI just bought an used BB 9900 Bold that came with IT policy. I thought I'd upgrade the OS to 7.1 bundle 1149 and it will return to factory settings removing the IT policy. But it did not remove the IT policy now I even can't access BBM World Apps. Any ideas how to remove this IT policy that is restricting me from BBM Apps. I tried crackutil and it does not recognize OS 7.1 so basically I am stuck with the 9900 and can's even use.
View 3 Replies View RelatedI've read the other posts but couldn't disable the IT policy.It's probably because I couldn't use the CrackUtil. It just doesn't work.Maybe it's because of this "os" thing. What is os? How do I see if I have os 4.3 or better?In the "about" screen is written:v5.0.0.442 (platform 5.1.0.121) - does it mean that I don't have the right os? As you can see - I don't understand too much, but I do want to get rid from the annoying password.
View 11 Replies View RelatedI was setting up enterprise server and my IT Policy from my corporation got on my phone. I no longer wont to use my enterprise e-mail and i want to delete the settings that the server use to need. I cant get rid of the encryption and it makes me keep a password on my phone. how do I get it back to where I can change the level of security?
View 1 Replies View RelatedI was just forced on BES and now my BB must be "unlocked" with a password. I am sure there has been discussed before, but it someone knows of a way to remove the password-protection, which was placed on my device when activited with BES,
View 4 Replies View RelatedI have a blackberry from the company that come with a facebook app. I had previously sign in before with my facebook id and it remember my id since then. Now I want the id to be removed cos I am leaving the company and is going to return the blackberry.
View 2 Replies View RelatedMy daughter presented me with a bb 9860 which her company allowed her to retain the phone. I switched my bb with this bb. The only problem I have is removing the password option. Does anyone know how to remove the password option?
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View 2 Replies View RelatedI didn't see that you can't use BB Protect when using Enterprise Server. I need to uninstall this program as it seems to be blocking my BB from getting emails from the Enterprise Server.
I don't have the option to delete the app when I click on the BB button. I also don't see it listed in Options > Advanced > Service Book to delete it there.
Now that's really getting strange. I have a Blackberry ID and I can Log-in on my computer, but not on my smartphone (9900 Bold). That means, my user name and password are OK, but there's a problem with my smartphone, right?The message I get, when I try to log-in is: Log-in of Blackberry ID is not possible. But on the computer it works
View 2 Replies View RelatedHow to remove this annoying little time that looks like a second hand on a clock, that is in the centre of my blackberry screen and delays everything I do on my blackberry?
View 1 Replies View RelatedI recently changed the password on my Yahoo email. I have been trying to change it on my Bold 9650 but to start I have to enter my ID (which I checked and is my email address) but when I enter it I get an error message saying that my "user name is invalid. A user bane nust be at least 4 characters." and I can get no further. I have verified my Blackberry ID and my username but nothing I do works. As a last resort, how do I delete my email account entirely and start over?
View 4 Replies View RelatedI have recently acquired an 8820 but I cant remove the security settings. I currntly have no access to a PC to connect the device to. is there a way of removing the settings?
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