BB Bold :: App World - Not Recognising Log In Details?
Jun 24, 2012
My App World, doesnt allow me to log in on my phone having changed my password (even having changed it through the forgotten password link). Looking at my status my Blackberry Enterprise Server is not connected so i'm not sure if that is anything to do with it or not. I've even logged in to my account on the Blackberry website with my details and it allows me to log in, so not sure why it doesnt like it on the phone?
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Jul 14, 2012
Hi, i am having trouble reseting my app world login email and password. The previous owners account is still active. i have tried deleting the app world and redownloading but the old account still comes up.
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Oct 18, 2011
My Blackberry 9700 has suddenly stopped recognising saved contacts when I start to type a name in the 'To' line in emails. Works fine in SMS, just not emails.
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Aug 20, 2011
My BB ID works on the Blackberry website, but I can't use the BB ID on my new Bold 9900 (it says 'unable to log into your Blackberry ID account'). Vodafone suggested I cleaned the memory (options, security, advanced security, memory cleaning), and then tried to delete my old BBID (the one that worked on my old Bold 9700) and set up a new BBID, but that didn't work either. After looking online others have tried security wipes but many say they haven't worked. I'm unable to access Blackberry protect and 'my world' in Blackberry App World, or do anything that involves using my BB ID on my phone
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Feb 8, 2011
I have a problem with my bb sms service: when I write and send a text message, the green message composer icon still remains in my inbox - my blackberry doesn't seem to recognise that i've sent the message.
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Oct 20, 2015
My z2 wont recognize that my phones are connected. I've contacted the customer support and i follwed there steps and it just restarted my phone and didn't end upsolving the problem.
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Dec 4, 2010
inserted sim card with all contacts messages etc from previous phone (Nokia 6233) and no trace of them on my contacts on the Elm (new, received today). Checked out support but no success - am sure this must be a simple problem to solve - anyone out there have the answer?
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May 10, 2010
I have a 9700 Bold.I am on the BIS option for blackberry.We have changed our server at work, and i need to set up my new email account with my blackberry. But, it is unable to connect to the new server. I still have the same email address that i had previously, just through a new server. How do i get to the settings where it asked for the server address? When i look under email management options, all it asks for is my email address and my password, but then it gets stuck...
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Jul 22, 2012
I?ve been through every avenue possible but Kies still does not recognise my Galaxy S II when I try to upgrade the software.Checking the device manager in Win7 shows Galaxy usb device installed and functioning normally.Kies just runs and runs and in the end shows message device not found? Another problem is that during this installation process the firmware upgrade has encountered an issue and no longer reset back to the previous installation.I therefore only have two options on my mobile presently,the other one beeing the Odin mode showing the Android icon and ?Downloading? i.e. ready to receive the data.I have the latest .net Framework installed as well as the latest Kies software.Any other way to make the connection between Odin and my phone?
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Nov 10, 2011
Any easy way to copy my contact details from my BB bold to sim. The reason being that I'm getting a replacement phone tonight as this hand set is faulty.
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Sep 24, 2012
I'm in grave trouble as my BlackBerry Bold Touch 9900 has been severly damaged during an accident and it is irrepairable. Since I can afford another BlackBerry Phone only after a few months, I am going to make use of a simple phone of local make. I do have the back up file saved onto my laptop, but I do not know how to extract my contact list from the backup file. Is there any application or software that could be used to extract my contact list? Awaiting your immediate reply,
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Oct 5, 2011
I've just bought a blackberry and I tried to synchronize my contact details... every is going well but it stop to the s because probably I don't have free memory space in my blackberry. How can I move all my contact details in the external memory card which is free?
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Feb 27, 2010
I'm a Blackberry 9700 (onyx) user. I have few problems that I would like to share. Please help me solving them if you happen to know the solutions.
1. Once every 4 or 5 days, my 9700 always gets frozen. Does it happen because I never reboot it?
2. And, everytime I do reboot or battery pull, the recently added contact details are erased from my contact list. But, recent SMS, emails, or BBM conversation are not erased at all.
3. When I open the contact list, it only shows one contact name (it seems like all other contact names are erased). Then, when I type any alphabet key, the contact list appears. But, still the recently added contact details (mentioned on problem 2 above) are missing.
Is it because I never update my platform version? I'm currently using version 5.1.0.91 and the BBM is the 5.0.0.330 version.
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Jun 29, 2012
I've been having problems with my phone recently, it doesn't recieve some text messages or show my missed calls. A friend suggested that it may just need updating, which made sense because I'd been getting update notifications, just hadn't got round to hooking my ohone up to my laptop. So I did just that and installed the 'companion' but when I try to update, it's asking me to insert a memory card. I've never taken it out! Not once. So i've turned the phone off and on again, as you do.
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Mar 2, 2012
I just got Bold 9790, and it works great aside from two things. Firstly, it won't allow me to enter App World. The error message reads: Your system administrator is preventing you from using BlackBerry App World. Contact your system administrator for details, Also, it won't allow me to update the OS from 6.0 to 7.1.
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Sep 7, 2011
I can't log on App World. It says"Unable to log in to your Blackberry ID account"I switched to the BB9900 from the BB9780:
When first turned on the BB9900 I could log on the App World, but email set up would not work from device. So I set up BB9900 from the web setup page, which worked fine. However, since the set up I cannot log into App World, only from a PC and the web.I just downloaded the latest App World 3.0I have the BB Bundle 7.0 1465,My provider is Sunrise in Switzerland
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Jul 5, 2012
i get up today an go on my phone to find my bb app world has gone and so has my bbm. I have tried downloading it all again but nothing is working, it is driving me mad i just want my bbm back. I have rebooted my phone 12 times iv tried so many things im now just thinking on getting rid of the phone if i cant get it back.
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Feb 11, 2010
I am using a new Bold 9700 with 5.0 software. Everytime I try to load the BlackBerry App world, it says I have an unsupported phone. any one know why ? and how I can add Appworld to my 9700 ?
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Mar 5, 2012
My app world told me an upgrade was available (3.1.0.58) for my bold 9780. I am using software 6.0.0.294. Once I installed app world upgrade and bbm upgrade the icons disappeared. I've tried reinstalling them, battery pull, all the usual tricks.
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Nov 7, 2012
I did the update today, I rebooted as it said. I went to look for the icon it is not there.I checked to see if it was hidden, it was not.
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Mar 14, 2012
I have just tried to use my app world and its not responding. I have used it in thye past.I click the icon and nothing happens?I have tried to turn the phone off, nothing happens I have taken battery out and re start it still nothing,I have stopped short of throwing it at the cat.
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Sep 30, 2011
I upgraded my App World on my BB Bold 9700 and my phone now displays and error message and I can't open the application.
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Aug 24, 2011
I have had my BB Bold 9780 for 2 months, my app world logged in fine on the first day then I tried a week or so later to download some app's and it wouldnt let me log in! It will say Authenticating for a few seconds then the message An error has occurred. Pleas try again later. I have since tried basically every day with the same message appearing. I even made a new BB ID thinking it was just mine not working but have just had the same problem! Have deleted and re installed the app world and also done a software update on the full phone but still getting nowhere!
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Jul 17, 2012
When i connect my bb to wifi network and use the browser it works perfectly but when i use apps such as app world,facebook app,wats up,twitter,google talk,msn messenger.etc won't work but when i restart my mob the apps also works fine till i take the mob far away for any wifi and connect it again and get same problem.
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Jul 28, 2010
I realized that I was missing Blackberry App World, so I deleted it and restarted my phone. I re-installed and it still doesn't show up. It's in the application folder and I tried pulling the battery. I even tried wiping out all applications.
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Aug 23, 2012
I have been searching the net for a fix for the annoyance of not being able to access the blackberry app world on the blackberry 9900. I can log in fine, as soon as i pick an app to download i accept the terms and conditions it says please wait....and then it goes back to the screen where i clicked download and i have no new apps.
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Sep 21, 2011
Recently upgraded to Bold 9900, I cannot log on to app world from the device, my e mail is correct and also password, my PIN is correctly identified
BTW I can log on to App world through my PC with the same e mail and password.
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Jul 2, 2012
I've recently experience water damage with my phone and had to claim off insurance. The new phone I was given had a fault and I was told that this is very common with refurbished phones which is what you are given when you claim a new phone with insurance with my network.Today I got my second refurbished phone and am currently trying to set everything up i.e.. The new facebook, bbm, and various other apps I've lived with for a year on my old phone.The problem I'm faced with is that every time I try to download anything via appworld, it comes to a certain point, mostly when trying to log in or sometimes it gets as far as starting to download yet not further than that, the screen freezes and pop up announces that:'blackberry app world is having trouble connecting to the blackberry app world server. Verify your network connections and try again'So..Is this a fault in the phone maybe because it's a refurbished phone and therefore not reliable or truly 'new', or is there anything I could do/try to get some apps!?
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Nov 23, 2012
I have upgraded my aap world last night, after upgrading I can't find anywhere in my phone. I can see it in application management but can't do anything with it.
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Sep 23, 2011
BB 9000 i get the message 907 invalid COD HTTP error 406: not acceptable when tryin to load BB app world. it's a BES i've switched off the mobile and tried via wifi same message.
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Jun 27, 2012
I tried to login into BB appwrold witht he right login andpassword but i get a message sayin that i can't login.I am desperate here. I have changed the password already but still nothing is working and i can't download apps.
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