BB Bold :: 9700 Smartphone Incoming Calls Dropped?
Aug 27, 2012
I have a BB9700 smartphone i bought in bangkok. Now I'm using it in Australia. The calls incoming from Private Numbers (the nos that are not listed) are getting cut off. It gets disconnected automatically after the 1st ring. I have not used call barring.
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Feb 5, 2010
So i've been using att for about two months now since switching from Verizon. Everything was fine at first but recently i would say within the past month i've been dropping calls and having problems with the data services. I'll be streaming slacker radio and all of a sudden it stops and i have to reboot to get it working again. The dropped calls thing is pretty much random. Im running 5.0.0.405.
Anyone else having this problem? I mean the whole surfing while talking thing is nice but if this keeps up im going to have to just bite the bullet pay the early term fee and switch back!
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Feb 21, 2010
I recently upgraded to the 9700 with Tmo in December. Coming from an 8900 I thought it would truly be an "upgrade". Since getting the 9700 i have had more dropped calls, call fail, can not access server etc. The phone will even go into a soft reset mid call, text or email for no reason. I called tmo and the replaced the phone and sim card. it worked well for about a day or two and BAM same crap. I am not so sure its the phone anymore. Some people i talk to say it is TMO service but i have never had this problem before and have been with tmo for 3 yrs.any suggestions /advice?
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Dec 3, 2014
It is Iphone 4 on iOS 7.1.2.When calling to this phone, call gets through for a moment and then it gets disconnected with a message that the phone is busy.There is no ring on the phone but a missed call gets registered.Sim card is removed and refixed several times.
Info:
iPhone 4, iOS 7.1.2, Capacity is 16GB.
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Aug 28, 2010
My incoming calls display the number of person calling but not the name. can anyone help me fix?
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Jun 16, 2010
After certain time in the phone all incoming calls show the same number in caller ID.The number that is shown will be the last call received before the problem starts.The call log shows the correct number but when call is received the same number is shown.This continues till the phone is reset. But it reverts back to the same issue after some time.I thought this was a problem with the phone and changed Handset and SIM card also, but still the problem came back after a couple of months. My service provider is not able to help me. I tried updating the software in the old phone but still the problem was there.This is driving me crazy since there are many calls I dont want to attend.
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Apr 9, 2010
This is pretty frustrating - anytime I get an incoming phone call when my 9700 is set to Silent, it still vibrates. I've gone through the profile settings and alerts menus, and they all have vibrate set to OFF under the Silent profile. Battery pull has no effect. Anything else I should try?
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Mar 25, 2010
When I receive a call it will come up on the phone as either the last number received or a random collection of numbers. quite often in one day I will receive 20 calls and all incoming calls on that day will be the same number until i answer the call. Any ideas?
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Jul 19, 2010
I have a 9700 that I got back in December, and I have a problem.Just today, my 9700 started exhibiting a strange problem whereby it will not produce ANY sound at all for not only incoming calls, texts, e-mails, etc. but also it won't play any sound if a play an mp3.I've done numerous OS reloads, tried different versions of OS, but nothing.
What I have found, though, is that if I push in on the screen slightly, it will produce sound. Why is this? Has anyone experienced a similar issue?
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Feb 1, 2011
Be on a call and all of the sudden the other side cannot hear anything you're saying but you can still hear them. This can happen when you first answer the phone or while you're in the middle of a call. I already got a device replacement and it's still doing the same thing. I only have this problem with 9780 and never with the 9700. I hate to have to downgrade back.
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Apr 12, 2010
I have a problem i dropped my phone and it landedo n the back.after few hours the sounds is totally off
any suggestions please.
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May 3, 2010
I managed to drop my phone into a glass full of a virgin margarita. I think it was made with a bit of sugar too.
I took out the battery and then I left the phone to dry in rice. Now I tried to turn it on but it doesn't turn on. When I plug it into the wall charger the red light just keeps blinking. I decided to take the phone apart and when I did everything was really sticky so I cleaned it up with a bit of rubbing alcohol.
Is there anything else I can do to get this to work?
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Jun 29, 2010
Hi I have an unlocked bb bold 9000 originally from rogers. I am currently using it on fido and it seems to have a weak signal strength thus, my calls are usually dropped or failed.
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Aug 19, 2010
About a week ago my bb was dropped into a cup of tea (which had sugar and milk in) and I quickly took out the battery and stuck it in a bowl of uncooked rice for a few days. It was working about 2 days ago, except the keyboard was sticky so I turned it off and got some isopropyl alcohol cleaner and followed some instructions on how to open it all up and clean it which I did.
Before I cleaned it, I turned it on and the loading screen came up, only it gets to about 5 or 10 percent then restarts itself which it then proceeds to do over and over. I have looked into this problem and it seems I need to reinstall the os, even though it wont stay on long enough to connect through usb? Is there anything else you guys think I should do? I have read somewhere to dip the whole phone into the alcohol then leave for a few days to dry?
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Jun 8, 2012
For the last few days all of my calls are breaking up on incoming and outgoing. At first I thought that it was the other person that I was talking to but after doing many calls, it is my phone.Is there anything I could do to get this problem solved?
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Sep 6, 2010
I got my blackberry a week ago and dropped it for the first time and now it has white lines on it.It's the bold 9700, i can slightly see the screen but there are a lot of white lines which makes it hard to see anything. I can really only see the top of the screen where the volume options are but it appears to be black and white.
It is still working fine the screen is just hard to see. I think it might be a connection problem?Any advice? and do you think RIM will replace it if I send it in? I'm on Rogers and live in Canada
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Feb 8, 2010
Guys having a problem with the Visual Voicemail - I set it up last night and this has never been an issue before withthe previous 9700's. now everytime Im on a call and I get the VM notification It drops the call im on.When I try to view the messages I cant even see it in the Message folder?! guess this is the infamous SMS bug?
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Sep 24, 2011
I love my FlipOut, really, but I borrowed a Samsung ACE (android) from my daughter for the week-end, and I must say that it is by far superior as a phone.No dropped calls, no "emercency calls only", no unsent text messages, no buffer overrun while streaming radio from the net.It seem that the size matters, when reception is poor.
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Oct 5, 2011
I'm getting some problems when i get calls on my phone. It doesn't show the number from address book rather display the number as an unknown number. And then if i try to check the call history, it doesn't show up, instead it shows all the contacts from address book. I'm getting this problem quite frequently now, like 2-3 times a day and need to reboot the device in order to see my call history.
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Aug 22, 2011
My phone works fine but it does not ring on incoming calls or on alarm setting
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Sep 1, 2012
Phone rings but upon selecting answer button, i cannot hear caller nor they, me. Auto answer is set to Out of Holster. Using 7.1 Bundle.
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Apr 15, 2012
Was on phone when my face dialed another number. I disconnected the face dial but killed the other call. When I dial out cannot hear ring or answer. Same thing on incoming call. Must have pressed something but do not know what.
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Feb 14, 2012
When somebody in my contacts list calls my BB Bold 9930 I do not see the contact name, just the phone number. However when my BB is unlocked and somebody in my contacts list calls then I see the associated name with the number. When the phone is locked then I only see the number. How can I see the caller name for anyone who is in my contacts list even when my phone is locked?
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Nov 26, 2011
I have just received a new company car where I divert my Bold 9700 via bluetooth to the in car phone.All my incoming calls show the telephone number, not the name of the caller and they are all in my contacts folder in the blackberry and also in the car unit.What do I need to change in the blackberry to instruct it to show the caller's name?
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Dec 8, 2012
Why do my incoming calls go direct to voicemail?
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Feb 13, 2010
I have been a BB lover for years. My Curve 5320 served me well and I loved it. When the new Bold 9700 was released I was one of the first to get it b/c businesses were offered the opportunity to get it before individuals. I was so excited about 3G, it's sleek look, etc. My excitement has officially crashed and burned. When placing calls it will fail repeatedly before even dialing the number. It will fail during calls up to 5 and 6 times in a few minute period, which is HORRIBLE during business calls. It will lock up when I'm trying to move between apps, it will spontaneously shut itself off. I'm feeling like my BB is possessed. This is my second 9700. The first the E key would stick or repeat 20 times on a text and the calls would fail, so they diligently sent me a new one. Thankfully, I no longer have to edit every text for 100 e's (i'm stopping @ theeeeeee storeeeeeeeeeee is theeeeeeereeeeeee anything you neeeeeeeeeeeeeeeeeeeeeeeed), but the failed calls thing is really pissing me off! Also, the volume on calls is really low in comparison to my Curve. To top it off, the 3G speed seems as slow as, if not slower than my former EDGE. I am hoping and praying that a software upgrade will fix all of these issues, but if it doesn't are there any suggestions as to what i can do? Other than switching to an iPhone? I for one happen to love my Qwerty keyboard and am not exactly fond of the on-screen keyboards.
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Mar 17, 2010
Soo I could only find out how to do this on older phones (the options must have changed), but I have 2 gmail accounts set up on my Bold and I want to be able to differentiate emails from them without scolling up after I open the message. A color coding system would be ideal, where messages from one email would be a different color or something.
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Apr 20, 2012
I recently picked up a 9790 from Telus and I have noticed that it is randomly losing sound on outgoing and incoming calls. With outgoing calls it dials out fine and connects to who I am calling but I don't hear the ringing when the call goes out and I can't hear the person on the other end when it connects. When I receive a call I hear my ringtone but when I answer it I can't hear the person on the other end.The only way I can talk to someone when it is acting like this is to switch from headset mode to speaker.I played around with my phone and sound but could not find a fix. The only thing that works is a battery pull but even that is only temporary. So far the longest I can go is two days before I have to do another pull.
Any ideas on what could be wrong or should I just take the phone back and get a new one? I've heard this is actually an issue with the 9790 so I am a bit worried about replacing it when it could happen again.
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Aug 20, 2012
My Bold 9780 is having troubles with incoming and outgoung calls, almost everytime the phone freezes and I have to remove battery to restore funtioning.
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Aug 13, 2012
I got my new bold a month ago and have been having issues with the audio ever since I got it. I cannot hear when placing calls or when receiving. The caller can hear me but unless it's on speaker I cannot hear them. I've tried rebooting, network refresh, updating the software to 7.1 and it works for a little while and then back to not hearing anything.
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Sep 9, 2014
My iphone 4 will has stopped accepting incoming calls. In addition my text message and e-mail message incoming alerts have stopped working.
Info:
iPhone 4, iOS 7.1.2
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