IPhone :: Apple Bumper Fixed / Can Now Make A Call Again
Jun 24, 2010
I got back from my local Apple store with a black bumper and not a single problem now with the reception like I was having. I'm going to call and log a trouble call with them because while I'm glad that I can help the issue now, I don't feel it's right that I had to buy this.
I'm hoping they'll do something by either sending one out at no charge or reimbursing me with my receipt, etc. Either way, I can now make a call again in my house with no issues.
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Jul 25, 2010
I made a purchase for a black bumper and paid $31.60 but when I go to the Apple.com website to check the status of my refund its shows "There is no record of a refund for the receipt number you entered." I tried entering my receipt number plus last 4 of card and I also tried just entering the full CC number as well and get that response for both.
Just wanting to know if anyone has possibly experienced before, wanted to to see if any Macforum members have had this issue and what was the resolution to your issue? Should I just call Apple? Are they giving refunds in store if you take in your receipt?
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Mar 2, 2010
Hopefully someone can provide a step-by-step way to fix my problem without having to restore.I have a 32GB 3GS with firmware 3.1.2 (SHSH backed up on Cydia), jailbroken and unlocked using Blackra1n/Blacksn0w. I bought this phone back in July/2009 so this phone doesn't have the new bootrom.
The phone has been working fine for months. Just today, I was using the Facebook app and it looked like a call came in and was cut off. The call sent me back to the Springboard and I couldn't detect my cell network (Rogers). I brought up SBsettings and restarted the iPhone. When it restarted, it was stuck on the Apple logo. It sometimes take minutes after a crash for the springboard to come up so I waited and waited. After about 10 minutes I sense something is not right. I reset the iphone (power+home) and tried it again. No change. the iPhone is stuck at the Apple logo.
I hooked it up to my computer at work to see if the PC can recognize the phone being hooked up (and maybe I can SSH into it to fix it), but the iPhone doesn't get recognized.
So is there a way I could fix this problem without having to restore (I'm at work, so I can't do a restore until I get home tonight anyway). Also, if I'm forced to do a restore, what happens to my pictures and videos that's on my phone?
Edit: After having the iPhone stuck at the Apple logo and hooked up to the PC for the last 10 or so minutes, I see a wait icon appear frozen just below the Apple logo (they are almost on top of each other). But the wait icon is frozen and not moving. I'm not sure what this means but the iPhone seems to be stuck still.
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May 15, 2012
I have tried restoring it several times and i cant get the touch screen to work, it is also up to date with software
Info:
iPhone 4
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Jul 17, 2010
I did wonder this I mean were would we be now if apple never "fancied getting into the case market" what argument would of steve jobs brought up against the attennagate of friday?
Was the bumper in place for something to fall back on if it went screw up?Bring the iphone out with a problem no one knew about.Fix it with a bumper but make a few quid if customer don't notice!If they do dish them out for free!I seriously do wonder thats what the bumper is for to fix the problem as friday if you toke that away we could of seen nothing more then on offer than a refund!
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Jul 2, 2010
I have been suffering from the "deathgrip" antenna problems with the iPhone 4 since day one. I thought the bumper accessory would fix my issue, I can confirm that it does nothing for me. I am pretty frustrated right now, since I thought spending the extra $30 would hopefully fix it. No dice. I have no other ideas on how to fix this thing. Check out my video I made.URL...
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Jun 30, 2010
Is it worth it to order one online? I just put my name on the priority list today, by calling in. Generally, do apple stores have plenty in stock.
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Jul 13, 2010
I just checked my bank account and it showed apple charged for my iPhone which is supposed to ship the 21st. But when I checked my order status my white bumper (ordered two days after the iPhone on a seperate order) had shipped and has tracking info but the iPhone isn't even prepared for shipping. Also they haven't charged me for the bumper.
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Jul 18, 2010
Will Apple have some sort of registration thing on their website next week where you sign up for one and they send it to you like they did with the power adapters a couple years back? Will I have to go to an Apple Store for it? Or can I just go to the Best Buy I got my phone at and pick one up?
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Jul 24, 2010
The only bumper available on the case program is the black one...is there any way to get a white one?
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Jun 15, 2010
I can't get on Apple and pre ordered through AT&T.Is there a direct link on Apple.com to pre-order a bumper or was it part of the options when you pre-order the phone only?
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Jun 27, 2010
So here is my original post from yesterday. Today I got e-mail confirmation from Apple.
Quote:
Hey guys just got off the phone with a rep who was real nice. I explained to him I already bought a bumper for the signal issue and that anything they could do would be appreciated. I was put on hold and about 10 minutes later a supervisor came back on the phone and said that they would like to offer me a product from the apple store as compensation. He said that I would have to pick out something in the $75 price range, so I decided to pick the in ear headphones.
I think the biggest thing was that I was very polite and told them how much I have enjoyed the products over the years and that I was just a little annoyed with having to purchase a case to fix the issue.
Overall I'm really impressed and the people I talked to were great. I'll post my e-mail from Apple when I receive it as proof.EDIT: He also told me that another person would be calling either Monday or Tuesday to follow up on the issue.So yeah for those who didn't believe me here is proof.
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Jul 16, 2010
I saw Engadget posting that someone was able to do this in Europe, but I'm curious if they are doing that at all apple stores? Anyone tried yet?
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Jul 22, 2010
so i just got a email that Apple has refunded me for the Bumper I purchased a couple weeks back. although i used my paypal debit card and when i look on my paypal account i dont see anything refunded?
to the people who got refunded did it show instantly? i know it sometimes will be pending at first but still show. im wondering if the refunded funds have appeared for anybody else.
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Jul 23, 2010
Is anyone actually going to use their free case or are you going to list it on eBay as soon as you get it and use the money to get a REAL case whenever Contour decides to make their freaking Showcase case for the IP4?
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Jul 23, 2010
This is getting ridiculous. Now Apple basically got rid of all the bumper colors except for black. Black is the only color available for the "free case" program and no bumpers are for sale outside of that program. So I can't buy a different color even if I wanted to pay them $30 for it. They're effectively discontinued for now. I know they'll come back eventually (with the white iPhone) but for now it's "You can have any iPhone you want, as long as it's a black iPhone with a black bumper".
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Jun 26, 2010
I phoned apple care, told them I had the antenna issue. He said he has to transfer me to his supervisor if it's about that. When the supervisor answered he asked me in detail how it happens. He got me to do it while I was on the phone with him. He said the reason for this is that he has to forward all the details to the engineering department.
He then said that even though it's a hardware issue, the engineering department are working on a software fix for next week.He said in the mean time he will send me a free bumper. However, he then said I might get the software fix before I receive the bumper, Monday prehaps?Apple are on top of this, even though jobs thinks its not an issue- it's clearly become one.
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Jul 23, 2010
Anyone notice Apple's Bumper App showcases the white iPhone in it's photo gallery for the app on iTunes and IN the app itself.
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Jun 24, 2010
Haveing seen the explosion of threds about the iphone signal problem I cant help notice the amount of people willing to apcept a free bumper! are people out there heads?
Its a flaw at the end of the day and if apple admit to it will people find it that hard to give up there phone and apcept a free bumper? do we get free screws with the next purchase?
Does anyone have a nokia phone from years back with expess on covers? think the its the 3210 i had I lost the back and if you caught the little metal strip antenna with your hand it killed the signal and droped the call!
Is this whats happening here? It seems the more I read the threds this could be happening with the iphone 4!?
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Jun 22, 2010
Or know when they're going to sell it? Or even, if any other company is making a better case than what apple is selling
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May 30, 2012
When I make a call or receive a call, I cannot hear caller unless I put the phone on speaker. Why?
Info:
iPhone 4
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Jun 2, 2014
I reset my iPhone 5 and the LTE Network showed but when I tried to make a call, it switched to 3G then just to bell and the call will not go thru. Can't receive calls either
Info:
iPhone 5, iOS 7.1.1
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Mar 28, 2012
There is a helpful app my freind showed me on his iphone called killbackground but they only way u can get it is if u jailbreak your iphone why cant they just put this app on the app store because it is very helpful because it closes all your app the u had open with a touch of a button.
Info:
iPhone 4, iOS 5.1
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Apr 30, 2012
How can i make an apple id without a credit card?
Info:
iPhone 4S, iOS 5.1
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May 3, 2012
I would like to make an official complaint to Apple. how to contact them? It seems they have every other option on their 'Contact Us' page.
Info:
iPhone 4S
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Jun 16, 2012
will there be an update to iphone 4 that lets Airplay mirror to a tv?
Info:
iPhone 4, iOS 5.1.1
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May 8, 2012
When using iMessage how can I make it so it shows my number not my Apple ID?
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May 11, 2012
i want make universal apple id for my itunes store how can i get it?
Info:
iPhone 4S, iOS 5.1
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May 24, 2012
When will apple make the newsstand app removable like iBooks? Not everyone wants or needs it, I like iBooks but don't want newsstand & it's embeded into iOS 5 taking up spae i could use for something I do want there.
Info:
iPhone 4S, iOS 5.1.1
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Jun 1, 2012
Why doesn't apple have different colors for there phones?
Info:iPhone 4S, iOS 5.1.1
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May 17, 2012
when I make a phone call the call sounds "shaky" and fades in and out .....
Info:
iPhone 4, iOS 5.1.1
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