IPhone :: Apple Shipped Bumper But Charged For 4?
Jul 13, 2010
I just checked my bank account and it showed apple charged for my iPhone which is supposed to ship the 21st. But when I checked my order status my white bumper (ordered two days after the iPhone on a seperate order) had shipped and has tracking info but the iPhone isn't even prepared for shipping. Also they haven't charged me for the bumper.
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Jul 27, 2010
Just an FYI for anyone still wondering on these ship times. My original order, placed the day they announced it, said it would not ship until the end of August. I just got an e-mail from Apple stating my order shipped, and will be delivered by August 3rd. Cool news, but I probably won't even use the thing as I don't appear to have any reception issues, and really like the look of the naked phone. The only real reason I'm thinking of using it, is to help protect the back a bit when setting it down on certain surfaces.
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Jun 23, 2010
I apologize if this has been gone over already, i didn't feel like searching through 10000s of recent iphone threads.
I ordered on launch day ( three phones ). They did a pre auth on all 3 phones, but yesterday they released the funds back into my account.
Now today i get an email with tracking # that my phones have shipped, they are currently on truck.
But did not charge my account, is this a common issue to what others may be experiencing?
Thoughts?
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Jun 15, 2010
All pre-orders for iPhone are being shipped by Apple. However both ATT and Apple are fulfilling and taking the orders. They do not ship to ATT first then ATT re-ships to end user. The only reason ATT gives you that "based on available stock" crapola is because they are not in control of the actual shipping and thus do not have the actual visibility into stock as apple.Thus if you get an order confirmation from either site, you are just as likely to get it on the 24th. Same shipping method. Time of day is simply dependent on the FedEx route.
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Jul 25, 2010
I made a purchase for a black bumper and paid $31.60 but when I go to the Apple.com website to check the status of my refund its shows "There is no record of a refund for the receipt number you entered." I tried entering my receipt number plus last 4 of card and I also tried just entering the full CC number as well and get that response for both.
Just wanting to know if anyone has possibly experienced before, wanted to to see if any Macforum members have had this issue and what was the resolution to your issue? Should I just call Apple? Are they giving refunds in store if you take in your receipt?
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Jun 14, 2010
I was wondering if you you pre-order the phone through Apple and have it shipped to your home, is the box already opened? I'm assuming they have to open the box and activate the phone via iTunes before shipping it out.The reason I ask is that I love Apple's packaging and I kinda wanted to open the box myself when it arrived and be the first to hold it
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Jul 17, 2010
I did wonder this I mean were would we be now if apple never "fancied getting into the case market" what argument would of steve jobs brought up against the attennagate of friday?
Was the bumper in place for something to fall back on if it went screw up?Bring the iphone out with a problem no one knew about.Fix it with a bumper but make a few quid if customer don't notice!If they do dish them out for free!I seriously do wonder thats what the bumper is for to fix the problem as friday if you toke that away we could of seen nothing more then on offer than a refund!
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Jul 2, 2010
I have been suffering from the "deathgrip" antenna problems with the iPhone 4 since day one. I thought the bumper accessory would fix my issue, I can confirm that it does nothing for me. I am pretty frustrated right now, since I thought spending the extra $30 would hopefully fix it. No dice. I have no other ideas on how to fix this thing. Check out my video I made.URL...
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Jun 30, 2010
Is it worth it to order one online? I just put my name on the priority list today, by calling in. Generally, do apple stores have plenty in stock.
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Jul 18, 2010
Will Apple have some sort of registration thing on their website next week where you sign up for one and they send it to you like they did with the power adapters a couple years back? Will I have to go to an Apple Store for it? Or can I just go to the Best Buy I got my phone at and pick one up?
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Jul 24, 2010
The only bumper available on the case program is the black one...is there any way to get a white one?
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Jun 15, 2010
I can't get on Apple and pre ordered through AT&T.Is there a direct link on Apple.com to pre-order a bumper or was it part of the options when you pre-order the phone only?
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Jun 27, 2010
So here is my original post from yesterday. Today I got e-mail confirmation from Apple.
Quote:
Hey guys just got off the phone with a rep who was real nice. I explained to him I already bought a bumper for the signal issue and that anything they could do would be appreciated. I was put on hold and about 10 minutes later a supervisor came back on the phone and said that they would like to offer me a product from the apple store as compensation. He said that I would have to pick out something in the $75 price range, so I decided to pick the in ear headphones.
I think the biggest thing was that I was very polite and told them how much I have enjoyed the products over the years and that I was just a little annoyed with having to purchase a case to fix the issue.
Overall I'm really impressed and the people I talked to were great. I'll post my e-mail from Apple when I receive it as proof.EDIT: He also told me that another person would be calling either Monday or Tuesday to follow up on the issue.So yeah for those who didn't believe me here is proof.
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Jul 16, 2010
I saw Engadget posting that someone was able to do this in Europe, but I'm curious if they are doing that at all apple stores? Anyone tried yet?
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Jul 22, 2010
so i just got a email that Apple has refunded me for the Bumper I purchased a couple weeks back. although i used my paypal debit card and when i look on my paypal account i dont see anything refunded?
to the people who got refunded did it show instantly? i know it sometimes will be pending at first but still show. im wondering if the refunded funds have appeared for anybody else.
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Jul 23, 2010
Is anyone actually going to use their free case or are you going to list it on eBay as soon as you get it and use the money to get a REAL case whenever Contour decides to make their freaking Showcase case for the IP4?
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Jun 24, 2010
I got back from my local Apple store with a black bumper and not a single problem now with the reception like I was having. I'm going to call and log a trouble call with them because while I'm glad that I can help the issue now, I don't feel it's right that I had to buy this.
I'm hoping they'll do something by either sending one out at no charge or reimbursing me with my receipt, etc. Either way, I can now make a call again in my house with no issues.
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Jul 23, 2010
This is getting ridiculous. Now Apple basically got rid of all the bumper colors except for black. Black is the only color available for the "free case" program and no bumpers are for sale outside of that program. So I can't buy a different color even if I wanted to pay them $30 for it. They're effectively discontinued for now. I know they'll come back eventually (with the white iPhone) but for now it's "You can have any iPhone you want, as long as it's a black iPhone with a black bumper".
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Jun 26, 2010
I phoned apple care, told them I had the antenna issue. He said he has to transfer me to his supervisor if it's about that. When the supervisor answered he asked me in detail how it happens. He got me to do it while I was on the phone with him. He said the reason for this is that he has to forward all the details to the engineering department.
He then said that even though it's a hardware issue, the engineering department are working on a software fix for next week.He said in the mean time he will send me a free bumper. However, he then said I might get the software fix before I receive the bumper, Monday prehaps?Apple are on top of this, even though jobs thinks its not an issue- it's clearly become one.
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Jul 23, 2010
Anyone notice Apple's Bumper App showcases the white iPhone in it's photo gallery for the app on iTunes and IN the app itself.
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Jun 23, 2012
Can i just clarify this question? Because i received an sms saying that I have to pay SGD1.00 after i pressed the sign up button to create an apple ID. Does anyone have the same problem too? Plus, i did not even buy any app.
Info:
iPhone 3GS, iOS 5.1
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Jun 24, 2010
Haveing seen the explosion of threds about the iphone signal problem I cant help notice the amount of people willing to apcept a free bumper! are people out there heads?
Its a flaw at the end of the day and if apple admit to it will people find it that hard to give up there phone and apcept a free bumper? do we get free screws with the next purchase?
Does anyone have a nokia phone from years back with expess on covers? think the its the 3210 i had I lost the back and if you caught the little metal strip antenna with your hand it killed the signal and droped the call!
Is this whats happening here? It seems the more I read the threds this could be happening with the iphone 4!?
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Jun 22, 2010
Or know when they're going to sell it? Or even, if any other company is making a better case than what apple is selling
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Jun 15, 2010
I'm trying to preorder on the apple store website. I normally get hung up on the "processing information" screen after picking which data plan I want. The one time I did end up getting past that screen it asked me which apple store location I wanted to pick up from, there was no option to have it shipped. Any idea what gives?
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Jun 20, 2010
Phone was shipped so excited to get it! What will be the first thing you will do with it?
I just cant wait to see this display with all the good things iv heard about it really excites me having this on our new iPhone! also iMovie will be real sweet.
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Jun 21, 2010
Ok i think its time to start worrying – my uk iphone 4 (ordered from apple) still hasn't shipped (its not even in "prepared for shipping").
Am i alone or are there other users with this problem?
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Jun 12, 2010
I am now considering having my iPhone 4 shipped to my house, but I need to have it by 12pm, as I am leaving til late that night then.
When you got your 3GS were you guaranteed to have it by a specific time? Like I know FedEx and UPS have a specific overnight that but be there by 10am or something like that. Do you get this option in checkout? Or do they just send it how ever they want?
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Aug 6, 2010
i would like to buy a phone 4G in Canada
1. in Canada, is it unlock at apple website?
2. will they ship to USA address?
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Aug 27, 2014
for some reason, my iTunes says it is 98% charged but my iPhone says it is fully charged at 100%... So I am not sure which to believe nor why this is happening? Does it have anything to do with the calibration of my phone's battery? Do I trust my phone's depiction or iTunes'?Â
Info:
iPhone 5s, iOS 7.1.2
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Jun 13, 2010
Anyone know if we can order one of those bumpers to be shipped with our iPhone 4 when we pre-order starting Tuesday?
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Jun 15, 2010
I got through to the pre-order, but then it said that all orders have to be shipped to the billing address on the account. I wanted to have it picked up by the receptionist at my office. Was I mistaken when I read about people having it shipped to their work? Did all those people have business plans?
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