IPhone :: What If Apple Never Invented The Bumper?
Jul 17, 2010
I did wonder this I mean were would we be now if apple never "fancied getting into the case market" what argument would of steve jobs brought up against the attennagate of friday?
Was the bumper in place for something to fall back on if it went screw up?Bring the iphone out with a problem no one knew about.Fix it with a bumper but make a few quid if customer don't notice!If they do dish them out for free!I seriously do wonder thats what the bumper is for to fix the problem as friday if you toke that away we could of seen nothing more then on offer than a refund!
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Jul 25, 2010
I made a purchase for a black bumper and paid $31.60 but when I go to the Apple.com website to check the status of my refund its shows "There is no record of a refund for the receipt number you entered." I tried entering my receipt number plus last 4 of card and I also tried just entering the full CC number as well and get that response for both.
Just wanting to know if anyone has possibly experienced before, wanted to to see if any Macforum members have had this issue and what was the resolution to your issue? Should I just call Apple? Are they giving refunds in store if you take in your receipt?
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Jul 2, 2010
I have been suffering from the "deathgrip" antenna problems with the iPhone 4 since day one. I thought the bumper accessory would fix my issue, I can confirm that it does nothing for me. I am pretty frustrated right now, since I thought spending the extra $30 would hopefully fix it. No dice. I have no other ideas on how to fix this thing. Check out my video I made.URL...
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Jun 30, 2010
Is it worth it to order one online? I just put my name on the priority list today, by calling in. Generally, do apple stores have plenty in stock.
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Jul 13, 2010
I just checked my bank account and it showed apple charged for my iPhone which is supposed to ship the 21st. But when I checked my order status my white bumper (ordered two days after the iPhone on a seperate order) had shipped and has tracking info but the iPhone isn't even prepared for shipping. Also they haven't charged me for the bumper.
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Jul 18, 2010
Will Apple have some sort of registration thing on their website next week where you sign up for one and they send it to you like they did with the power adapters a couple years back? Will I have to go to an Apple Store for it? Or can I just go to the Best Buy I got my phone at and pick one up?
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Jul 24, 2010
The only bumper available on the case program is the black one...is there any way to get a white one?
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Jun 15, 2010
I can't get on Apple and pre ordered through AT&T.Is there a direct link on Apple.com to pre-order a bumper or was it part of the options when you pre-order the phone only?
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Jun 27, 2010
So here is my original post from yesterday. Today I got e-mail confirmation from Apple.
Quote:
Hey guys just got off the phone with a rep who was real nice. I explained to him I already bought a bumper for the signal issue and that anything they could do would be appreciated. I was put on hold and about 10 minutes later a supervisor came back on the phone and said that they would like to offer me a product from the apple store as compensation. He said that I would have to pick out something in the $75 price range, so I decided to pick the in ear headphones.
I think the biggest thing was that I was very polite and told them how much I have enjoyed the products over the years and that I was just a little annoyed with having to purchase a case to fix the issue.
Overall I'm really impressed and the people I talked to were great. I'll post my e-mail from Apple when I receive it as proof.EDIT: He also told me that another person would be calling either Monday or Tuesday to follow up on the issue.So yeah for those who didn't believe me here is proof.
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Jul 16, 2010
I saw Engadget posting that someone was able to do this in Europe, but I'm curious if they are doing that at all apple stores? Anyone tried yet?
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Jul 22, 2010
so i just got a email that Apple has refunded me for the Bumper I purchased a couple weeks back. although i used my paypal debit card and when i look on my paypal account i dont see anything refunded?
to the people who got refunded did it show instantly? i know it sometimes will be pending at first but still show. im wondering if the refunded funds have appeared for anybody else.
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Jul 23, 2010
Is anyone actually going to use their free case or are you going to list it on eBay as soon as you get it and use the money to get a REAL case whenever Contour decides to make their freaking Showcase case for the IP4?
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Jun 24, 2010
I got back from my local Apple store with a black bumper and not a single problem now with the reception like I was having. I'm going to call and log a trouble call with them because while I'm glad that I can help the issue now, I don't feel it's right that I had to buy this.
I'm hoping they'll do something by either sending one out at no charge or reimbursing me with my receipt, etc. Either way, I can now make a call again in my house with no issues.
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Jul 23, 2010
This is getting ridiculous. Now Apple basically got rid of all the bumper colors except for black. Black is the only color available for the "free case" program and no bumpers are for sale outside of that program. So I can't buy a different color even if I wanted to pay them $30 for it. They're effectively discontinued for now. I know they'll come back eventually (with the white iPhone) but for now it's "You can have any iPhone you want, as long as it's a black iPhone with a black bumper".
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Jun 26, 2010
I phoned apple care, told them I had the antenna issue. He said he has to transfer me to his supervisor if it's about that. When the supervisor answered he asked me in detail how it happens. He got me to do it while I was on the phone with him. He said the reason for this is that he has to forward all the details to the engineering department.
He then said that even though it's a hardware issue, the engineering department are working on a software fix for next week.He said in the mean time he will send me a free bumper. However, he then said I might get the software fix before I receive the bumper, Monday prehaps?Apple are on top of this, even though jobs thinks its not an issue- it's clearly become one.
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Jul 23, 2010
Anyone notice Apple's Bumper App showcases the white iPhone in it's photo gallery for the app on iTunes and IN the app itself.
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Jun 24, 2010
Haveing seen the explosion of threds about the iphone signal problem I cant help notice the amount of people willing to apcept a free bumper! are people out there heads?
Its a flaw at the end of the day and if apple admit to it will people find it that hard to give up there phone and apcept a free bumper? do we get free screws with the next purchase?
Does anyone have a nokia phone from years back with expess on covers? think the its the 3210 i had I lost the back and if you caught the little metal strip antenna with your hand it killed the signal and droped the call!
Is this whats happening here? It seems the more I read the threds this could be happening with the iphone 4!?
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Jun 22, 2010
Or know when they're going to sell it? Or even, if any other company is making a better case than what apple is selling
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Jun 19, 2010
Just ordered black one from apple for delivery on june 24.we'll see. prob a waste of $30
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Jul 23, 2010
Trust me, you won't. If you paid for a bumper you will get a refund. If you also ordered a bumper or case with the case app, that will either be cancelled or you will be charged for it.
Do you really think that Apple can't cross-reference these things to determine what you're actually entitled to? And SHAME on those who are bragging about how they are getting more than one, as if Apple wants them to have it.
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Jun 11, 2010
URL...I didn't know it didn't cover the back.
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Sep 8, 2010
I will be getting the iPhone sometime as I need to save up a couple more weeks. So then I get no free bumper? I don't understand why apple is not giving free?
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Jun 23, 2010
I haven't been able to find much in the way of impressions or pictures. Wondering if it docks with the bumper on, and if not, then how easy is it to take on/off. Is it bothersome to have it on?
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Jul 9, 2010
Just want to see a breakdown of who is using a bumper, different case of going naked.
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Jul 10, 2010
Has anyone gotten a bumper to fix the iphone reception issue and had it not help any? Will they replace your phone or just give you the run around?
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Jul 14, 2010
Some people are salivating at the thought of getting a free bumper from Apple. Others think that the bumper is and ugly and wouldn't want it even if free. Some say the real problem has nothing to do with the antenna- it is the proximity sensor. What do you REALLY want from Apple?
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Jul 15, 2010
So if I get a bumper, what color should I get?I really like the blue color, but is that too girly? I just think that color looks the best with the black iPhone.
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Jul 16, 2010
What is the procedure going to be in obtaining a free bumper? What if someone already has one?
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Jul 23, 2010
I received the email below last night at 11:15 CDT. I was actually hoping I would have a choice between receiving a refund or getting another one for free. However, it appears they are automatically processing refunds on prior purchases.
The email:
Dear Apple Customer,
Apple recently announced that iPhone 4 customers who purchased an iPhone 4 Bumper are eligible for a full refund.
As of today, we have automatically processed your refund.
Thank you for choosing Apple.
Sincerely,
Apple Online Store Support
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Aug 9, 2010
Does anyone know of a leather case, that will fit the iphone4 with the bumper installed?
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Sep 1, 2010
For all you iphone users, how long did it take for your free bumper case to arrive? My phone is butt naked and im freaking out whenever people oggle it. The iphone bumper app said it would take 1-3 weeks for the case that I want to ship out.
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