IPhone :: Apple Are Sending A FREE BUMPER + Software Fix Coming Next Week
Jun 26, 2010
I phoned apple care, told them I had the antenna issue. He said he has to transfer me to his supervisor if it's about that. When the supervisor answered he asked me in detail how it happens. He got me to do it while I was on the phone with him. He said the reason for this is that he has to forward all the details to the engineering department.
He then said that even though it's a hardware issue, the engineering department are working on a software fix for next week.He said in the mean time he will send me a free bumper. However, he then said I might get the software fix before I receive the bumper, Monday prehaps?Apple are on top of this, even though jobs thinks its not an issue- it's clearly become one.
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Jun 24, 2010
Haveing seen the explosion of threds about the iphone signal problem I cant help notice the amount of people willing to apcept a free bumper! are people out there heads?
Its a flaw at the end of the day and if apple admit to it will people find it that hard to give up there phone and apcept a free bumper? do we get free screws with the next purchase?
Does anyone have a nokia phone from years back with expess on covers? think the its the 3210 i had I lost the back and if you caught the little metal strip antenna with your hand it killed the signal and droped the call!
Is this whats happening here? It seems the more I read the threds this could be happening with the iphone 4!?
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Jul 18, 2010
Will Apple have some sort of registration thing on their website next week where you sign up for one and they send it to you like they did with the power adapters a couple years back? Will I have to go to an Apple Store for it? Or can I just go to the Best Buy I got my phone at and pick one up?
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Jul 23, 2010
Is anyone actually going to use their free case or are you going to list it on eBay as soon as you get it and use the money to get a REAL case whenever Contour decides to make their freaking Showcase case for the IP4?
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Jul 25, 2010
I made a purchase for a black bumper and paid $31.60 but when I go to the Apple.com website to check the status of my refund its shows "There is no record of a refund for the receipt number you entered." I tried entering my receipt number plus last 4 of card and I also tried just entering the full CC number as well and get that response for both.
Just wanting to know if anyone has possibly experienced before, wanted to to see if any Macforum members have had this issue and what was the resolution to your issue? Should I just call Apple? Are they giving refunds in store if you take in your receipt?
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Sep 8, 2010
I will be getting the iPhone sometime as I need to save up a couple more weeks. So then I get no free bumper? I don't understand why apple is not giving free?
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Jul 14, 2010
Some people are salivating at the thought of getting a free bumper from Apple. Others think that the bumper is and ugly and wouldn't want it even if free. Some say the real problem has nothing to do with the antenna- it is the proximity sensor. What do you REALLY want from Apple?
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Jul 16, 2010
What is the procedure going to be in obtaining a free bumper? What if someone already has one?
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Jul 23, 2010
I read the article of the FREE bumper giveaway that starts today and it claimed that everyone should already have their refunded money back if they bought with a CC.
I still havent received mine and I paid with a Debit card.
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Mar 29, 2012
How can you get a free bumper case for the iPhone 4?
Info:
iPhone 4
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Jul 14, 2010
a few weeks ago i saw somebody who got a free bumber by complaining to apple. Supposedly it solves the problem. I went to the apple store and what they tell me is ridiculous. buy a bumper im NOT going to buy a piece of plastic that cost 60 cents to make in china. FU&K that. or Return the iphone. Thats out of the damn question i love the damn phone i spend hours waiting in line. So if anyone can help me find that free bumper people have been getting for the issue that would be great. Thanks for the help and sorry for the rant
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Jul 17, 2010
Assuming you choose a bumper and not a third party case, which one will you get? I really like the white bumper on the black iPhone but I am not so sure about the black bumper on the white iphone. I think I will probably choose the white one as my free one and maybe buy the blue or orange. What about you guys?
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Jul 27, 2010
Just an FYI for anyone still wondering on these ship times. My original order, placed the day they announced it, said it would not ship until the end of August. I just got an e-mail from Apple stating my order shipped, and will be delivered by August 3rd. Cool news, but I probably won't even use the thing as I don't appear to have any reception issues, and really like the look of the naked phone. The only real reason I'm thinking of using it, is to help protect the back a bit when setting it down on certain surfaces.
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Jul 17, 2010
I think I am going to order a free case from Apple website next week instead of the Bumper. What do you do? Which free case are you getting?
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Jul 17, 2010
I did wonder this I mean were would we be now if apple never "fancied getting into the case market" what argument would of steve jobs brought up against the attennagate of friday?
Was the bumper in place for something to fall back on if it went screw up?Bring the iphone out with a problem no one knew about.Fix it with a bumper but make a few quid if customer don't notice!If they do dish them out for free!I seriously do wonder thats what the bumper is for to fix the problem as friday if you toke that away we could of seen nothing more then on offer than a refund!
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Jul 2, 2010
I have been suffering from the "deathgrip" antenna problems with the iPhone 4 since day one. I thought the bumper accessory would fix my issue, I can confirm that it does nothing for me. I am pretty frustrated right now, since I thought spending the extra $30 would hopefully fix it. No dice. I have no other ideas on how to fix this thing. Check out my video I made.URL...
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Jun 30, 2010
Is it worth it to order one online? I just put my name on the priority list today, by calling in. Generally, do apple stores have plenty in stock.
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Jul 13, 2010
I just checked my bank account and it showed apple charged for my iPhone which is supposed to ship the 21st. But when I checked my order status my white bumper (ordered two days after the iPhone on a seperate order) had shipped and has tracking info but the iPhone isn't even prepared for shipping. Also they haven't charged me for the bumper.
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Jul 24, 2010
The only bumper available on the case program is the black one...is there any way to get a white one?
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Jun 15, 2010
I can't get on Apple and pre ordered through AT&T.Is there a direct link on Apple.com to pre-order a bumper or was it part of the options when you pre-order the phone only?
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Jun 27, 2010
So here is my original post from yesterday. Today I got e-mail confirmation from Apple.
Quote:
Hey guys just got off the phone with a rep who was real nice. I explained to him I already bought a bumper for the signal issue and that anything they could do would be appreciated. I was put on hold and about 10 minutes later a supervisor came back on the phone and said that they would like to offer me a product from the apple store as compensation. He said that I would have to pick out something in the $75 price range, so I decided to pick the in ear headphones.
I think the biggest thing was that I was very polite and told them how much I have enjoyed the products over the years and that I was just a little annoyed with having to purchase a case to fix the issue.
Overall I'm really impressed and the people I talked to were great. I'll post my e-mail from Apple when I receive it as proof.EDIT: He also told me that another person would be calling either Monday or Tuesday to follow up on the issue.So yeah for those who didn't believe me here is proof.
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Jul 16, 2010
I saw Engadget posting that someone was able to do this in Europe, but I'm curious if they are doing that at all apple stores? Anyone tried yet?
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Jul 22, 2010
so i just got a email that Apple has refunded me for the Bumper I purchased a couple weeks back. although i used my paypal debit card and when i look on my paypal account i dont see anything refunded?
to the people who got refunded did it show instantly? i know it sometimes will be pending at first but still show. im wondering if the refunded funds have appeared for anybody else.
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Jun 24, 2010
I got back from my local Apple store with a black bumper and not a single problem now with the reception like I was having. I'm going to call and log a trouble call with them because while I'm glad that I can help the issue now, I don't feel it's right that I had to buy this.
I'm hoping they'll do something by either sending one out at no charge or reimbursing me with my receipt, etc. Either way, I can now make a call again in my house with no issues.
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Jul 23, 2010
This is getting ridiculous. Now Apple basically got rid of all the bumper colors except for black. Black is the only color available for the "free case" program and no bumpers are for sale outside of that program. So I can't buy a different color even if I wanted to pay them $30 for it. They're effectively discontinued for now. I know they'll come back eventually (with the white iPhone) but for now it's "You can have any iPhone you want, as long as it's a black iPhone with a black bumper".
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Jul 23, 2010
Anyone notice Apple's Bumper App showcases the white iPhone in it's photo gallery for the app on iTunes and IN the app itself.
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Aug 12, 2010
I will be going to Birmingham UK in September (currently I live in Germany) and I will be buying an iPhone 4 at the apple store there, I was just wondering how I could get my free bumper/case from Apple. Has anyone done this and how did you get your bumper.
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Apr 13, 2012
So i got a iphone4s from bell and after a couple months they stopped working like no sounds were coming through.Does apple replace them for free ?
Info:
iPhone 4S
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Jun 22, 2010
Or know when they're going to sell it? Or even, if any other company is making a better case than what apple is selling
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Mar 13, 2012
I updated my iphone 4s to ios 5.1 last night and then today when I texted someone else with an iPhone using iMessage, my contact came up as my Apple ID email on their phone instead of my name that was associated with my phone number. This obviously caused a lot of confusion because my email isn't my name and the person I texted didn't know who the message was from. The message looks completely normal on my phone and their contact came up fine but mine didn't work on theirs. I also determined it was my phone that was the problem because I texted another person with an iPhone and the same exact thing happened again. I checked to see if anyone else had this problem and I couldn't find any postings on the Apple forum. So if you are having the same problem and/or know how to fix it,
Info:
iPhone 4S, iOS 5.1
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Jul 19, 2010
Interested to see what the feeling is of people who will actually take Apple up on its offer, as someone who really doesn't experience the problem and have not had any dropped calls, etc, due to the "problem", and has already accumulated several cases ($.99 silicone cases from Ebay FTW), I really don't see the need to take apple up on its offer. Thoughts/Disagreements/Cheap shots?
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