Nokia Lumia :: 800 Constant Blank Screen During Calls
Dec 4, 2012
I have a nokia lumia 800, when im on a call the screen stays blank so i cant access any of the in call options? i dont have a screen protector on the phone, i have run the diagnostics app and the the proximity sensor is responding fine!! so it leads me to think its a software issue?
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Oct 26, 2011
2 months after i purchased my nokia c3-01,i noticed a constant blinking and a blank screen whenever i try to turn on my phone.
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May 7, 2010
I understand lots of people have had the same problem, but I just cannot find a solution which works for my Blackberry 8520!It has a white screen showing nothing, it boots once you put the battery in, and the only way to power it off is to take out the battery, I think it also keeps rebooting.I have replaced the screen - still white screen.I have re-installed the OS - still white screen
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Nov 29, 2015
My phone reboots when I'm on the phone... I can't make a decent call without the phone rebooting...
Should I try a hard reset or return the phone?
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Sep 12, 2012
I have just noticed that when I start to make a call on my 701 the screen goes blank when it starts to dial so you don't no if its dialling or shut down especially if it wait a long time to connect and you have no dialling tone. I have the screen up with the red and green squares but as soon as you dial it goes blank.
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Jan 3, 2013
My Nokia Lumia 820 Screen is broken and gone blank, how do I fix it. The phone is three weeks old.
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Mar 18, 2012
Earlier today I was speaking to my friend on my Nokia Lumia 800. When the call ended I took the phone from my ear to hang up the call, but the screen had gone completely blank.I know the phone is on and it is charged. When I press any of the back arrow ← / windows icon / magnifying glass, the phone does react in the same way it does if I were to touch these when the phone is on, but locked.However, nothing appears on the screen it just remains blank.I have tried calling my phone from another phone, and it rang as it would if my phone was on but the screen is still blank.Has the screen permanently died and the phone need replacing?
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Dec 30, 2012
As above on o2 had it almost a month now, had a few freezes in the first week but were few and far between. In the last week or 2 though they have been getting progressively more and more and now in the last couple of days have also been joined by random reboots.
I haven't been able to trace them to any installed app as they happen completely randomly, it also seems to be independent of any connectivity setting. o2 will exchange the phone for me but I can't make it crash to prove to them its faulty, if indeed it is.. Have looked on the site but can't find anyone with similar problems or any indication of what it may be.
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Mar 21, 2011
My nokia c6-01 screen will blank when receiving calls and making calls. Everything is working fine.
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Sep 12, 2011
Phone rings, you take out of your pocket to answer and the screen goes blank !!! You can't see the green answer call button! I thought this might be because of the power saving mode, but disabled that and I'm still having the same problem.
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May 6, 2011
I recently noticed that my Torch 9800 (OS 6 bundle 695) screen goes blank and becomes inactive during calls. I assumed this was as a result of mistakenly clicking "clear who is it blinking" on the home screen menu, however, I've since been unable to re-enable it.Consequently, whenever I either make a call or pick up an incoming call, the screen goes blank and becomes inactive. Also when I have an incoming call waiting, I'ld hear the beeps but won't be able to see who is calling.In summary, whenever I'm on a call, I'm unable to see or do anything else with my phone until the call is over.
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Sep 10, 2011
its since about a month since I boght C7.It worked fine until i got this glitch.
The screen just goes blank sometimes when a call is incoming .I am not able to use the touch screen to attend the call and instead I have to use the push button below.
I tried switching off and on again, and also removing the battery and replacing it, but without success.for once or twice after restarting it may work fine but again it happens. could it be software problem or any interference from any apps that i downloaded?
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Mar 13, 2012
The problem is that I have blank screen during all calls and alarms and worst thing is that menu and shutdown keys isn't working idher. I can't do anything when I have a call or when I want to shut down alarm clock. Everything worked fine with Symbian Belle but this **bleep** started after I updated it to Belle. So what should I do in this case. Any advices? Thak you
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Jan 4, 2015
When my phone rings with an incoming call, my screen stays blank! I can't see who's calling nor can I answer the call!
I've restored my phone to factory settings. I've followed the repair process with PC Companion & it still doesn't work!
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Feb 21, 2015
I love my G3 and have had no negative issues with the new Android, except for this one. When I receive a call, the bottom half of the screen is blank/black. I'm able to answer and end a call only because I know where the icons are, they still work but I just can't see them. Upon ending the call, the whole screen comes back. It's only on incoming calls that I've had this issue (although, I don't use too many apps so don't know if it's occurring elsewhere). I do not root my devices.
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Nov 15, 2013
When receiving a call, half the screen is blank. I only get to see the top of the contacts picture and the green and red "phones" for answering and rejecting the call are also not visible.
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Aug 14, 2011
I was just checking my emails and the screen suddenly went blank. I removed the battery and then turned the cellphone on again. It could turn on again, but some settings were gone (VPN settings and Mobile Networks). I did the "Settings Reset", but it didn't work, nothing happened.
I can't receive phone calls and or texts, nor can I go online thru my Mini pro. What's wrong with my cellphone?
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Dec 22, 2015
My 950XL goes blank when making a phone call. I understand for it to go blank (may be) but if the call went into answering machine I cannot wake the phone up to hung up.
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Dec 20, 2015
My 1520's screen after having ghost touches it went blank and have not been able to access the phone even though the phone is making notification sounds.
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Sep 11, 2014
I've been using the Lumia 1520 for almost 3 weeks now, and so far I noticed two things , one it rebooted two times , once when I opened calendar and another when I opened battery saver , it's a bit weird and hope it doesn't happen again.
Okay the important thing , there are some blank lines beneath apps like viber and whatsapp, moreover there's a big line just in the middle of the Facebook messenger app, so is it me ?
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Aug 12, 2014
My wife's new 1520 has the 8.1 developer preview on it. She has been using it for a month or so & then recently as she was using it, the screen would completely turn black. A second later (or 1/2 second) everything on her display would come right back up. It appears the same as if you were changing the display resolution on a pc, the screen blanks out for a second & then to the new resolution. The phone isn't hot, nor was it recently charged. It doesn't matter what app is running. In fact, I hard resetted it yesterday & it still does it.
I noticed yesterday, after I completely resetted it, I was using IE & the screen went blank, then back on, but the screen was upside down. This lead me to believe it was a sensor, so I turned on the rotation lock. Since then it has never come back on upside down, but it still goes blank. It really appears as a hardware issue. I started with a clean slate & the problem still persists.
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Jan 13, 2012
i noticed when i make a call i can't talk for more than 15 seconds either the other person can hear me and i can or the call gets dropped it happens constantly but after like 20 calls i can talk for hours with one line then if i make a call again then it starts doing it again , i can't tell when it happens but it happens 90% of the time and I also tried repairing the phone with pc companion and also upgrading the software still didn't make a difference. i also tried taking the battery out and sim out and put it back in. it still didn't work. i also tried cleaning the phone's cache
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Nov 10, 2012
I just recently bought a new Lumia 710. Earlier the homescreen was filled with tiles. But suddenly I find there is a gap of one tile space in the second row (by the side of tile showing messaging). Is it possible to fill this gap space?
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May 6, 2010
N96 was working fine until two weeks ago, hasnt been dropped or damaged so i can only think its the update of software.i have reset it and still i have the same problem.If I slide open to answer calls or messages or use the menu's by opening it as if to use the media player (ie slide down) it works fine. If I slide up i get a blank screen and it takes absolutely ages to get the menu n screen When a call comes in screen goes blank except for a few lines (top middle)
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Apr 7, 2010
I have a serious problem. I was using my N79 (actually I was playing a game) and suddently the screen went crazy by showing random patterns. I turned off the phone, and when I turned it back on, the screen was blank. The backlight is OK, the phone works fine but the screen is blank.
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May 25, 2012
Love my new Lumia 900. One odd issue I can't solve and AT&T can't solve. They referred me to Nokia. When I check a voice mail and delete it, I get a blank text message from 1-(000)-000-0000. I get one for every deleted voice mail. AT&T says there is no setting for this.
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May 19, 2010
I was a proud owner of Nokia E61i until yesterday.
I went to sleep last night and everything was working fine, and when I woke up this morning my phone was totally blank.
At first I thought it probably just turned itself off because of the battery but the battery was fully charged. I cannot see anything, the screen looks as if the phone is turned off, but in fact the phone is on since I can here the keypad tones when I press anything.
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Jan 19, 2010
Is there any way to stop the screen going blank on my 6700 after only a few second? keep pressing a key to get it back up. The screen saver is set to off
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Feb 2, 2016
Since last one month whatsapp has been acting quite weird on my Lumia 950 and my dad's Lumia 550. Both are on Windows Phone .29 build. Original configuration , no insiders preview.Whenever we browse through whatsapp , whatsapp freezes and reboots the phone. We uninstalled whatsapp , reinstalled but that hasnt worked at all.
On my Lumia 950 ive noticed keyboard to stop working inside whatsapp and eventually causing phone to reboot. I am not sure whats causing the issue. Issue is on Wifi as well as cellular data. Its affection both 950 and 550. Today whatsapp update did not fix the issue.
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Jan 28, 2010
Okay i've had my Nokia n97 for more than 6months now and its been working great except lately my facebook app wasn't working and i had to update it,so last night i backed up my files on my mobile and i connected it to the pc and updated it with the program that the mobile brings with a cd it was okay then i went back to restore my files and it said it had to restart so it turned off and i went to turn it on again and it stayed a blank screen with the nokia sign in the middle in blue (when you turn it on it that usually shows) but it stayed stuck there it doesn't go to pin code nor anything, and to turn it off i have to take the battery off,
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Jun 18, 2010
My E71 screen goes blank and hangs while charging. This happend two times to me now. I cannot turn off the phone also. But I can answer the calls. My firmware version is 410.21.010.
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