Lumia 1520 :: Screen Will Go Blank For A Second And Then Back
Aug 12, 2014
My wife's new 1520 has the 8.1 developer preview on it. She has been using it for a month or so & then recently as she was using it, the screen would completely turn black. A second later (or 1/2 second) everything on her display would come right back up. It appears the same as if you were changing the display resolution on a pc, the screen blanks out for a second & then to the new resolution. The phone isn't hot, nor was it recently charged. It doesn't matter what app is running. In fact, I hard resetted it yesterday & it still does it.
I noticed yesterday, after I completely resetted it, I was using IE & the screen went blank, then back on, but the screen was upside down. This lead me to believe it was a sensor, so I turned on the rotation lock. Since then it has never come back on upside down, but it still goes blank. It really appears as a hardware issue. I started with a clean slate & the problem still persists.
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Dec 20, 2015
My 1520's screen after having ghost touches it went blank and have not been able to access the phone even though the phone is making notification sounds.
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Sep 11, 2014
I've been using the Lumia 1520 for almost 3 weeks now, and so far I noticed two things , one it rebooted two times , once when I opened calendar and another when I opened battery saver , it's a bit weird and hope it doesn't happen again.
Okay the important thing , there are some blank lines beneath apps like viber and whatsapp, moreover there's a big line just in the middle of the Facebook messenger app, so is it me ?
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Nov 17, 2014
So I've noticed my doublewide photos tile was just a solid color. I went into the settings and tapped shuffle now. This fixes the problem, but after so many hours (not exactly sure how long), it goes back to being an empty tile.
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Jan 2, 2015
I have recently come across this issue where my app tiles start going blank/transparent. I formatted my 64gb card to exFAT twice and the only solution seems to restart the phone or soft reset multiple times until they show up.
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Jan 8, 2016
I've just installed WP10, (firmware 02540.00019.15234.50005), and wanted to know if this is the official firmware and not the insider tech preview and if I'm able to go back to WP8.1 if it is the official one.
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Apr 23, 2015
My baby dropped my Lumia 1520 and now the speaker is dead (no ring and music at all) also the home and back buttons are always dark (no light at all but they work fine).
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May 21, 2015
Is there anyway for me to roll back to Denim without having a pc connection.
The reason is that im not able to connect my lumia 1520 to the pc. the usb port has to be bad. The phone charges but wont connect. ive tried every combination of everything to get it working and nothing works.
I even went to the Microsoft store and had them look at it. They pretty much confirmed a bad port.
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Sep 27, 2014
How to remove the 8.1 DP and go back to stock? Is a straight forward reset enough?
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Nov 7, 2014
Quick question. Is there a way to Quickly scroll back to the top of a web page, or any other app where you may have scrolled down quite a bit and need to go back to the beginning?
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Jul 30, 2014
I just reverted to WP8 so I can get the Cyan update. Now I can't seem to get back the apps I had before reverting.
I did the Settings>BackUp before I reverted to WP8.
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Oct 10, 2014
I've just noticed that the Lumia 1520 (brand new, bought last week) sometimes has the haptic feedback/vibrations turn off by itself when pressing the navigation buttons on the phone. However, they are set to on, in the 'touch' settings (running Lumia cyan now).
When I do a soft reset, the buttons start working for a with vibration, then stop (just to note, they work, just the haptic goes wonky). I tried giving the phone a call - the vibration still works, just doesn't seem to work.
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Sep 4, 2011
Sooo screen goes blank then everything comes back on and everything has gone contacts/bbm contacts/pictures/music everything im told my memory card is prob full so wiped my phone
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Oct 16, 2015
The text messaging app gone missing after a soft reset. This on windows 10 build 10536. There was lots of apps in the store listed error and could not install, so I did a soft reset. Everything is backed on and few app still could install with error code.
The main problem now is the text message app gone missing. The button display as 'Microsoft messaging', when I click on it says need to download an app then direct to store, but then nothing happens.
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Jan 21, 2015
My 1520 acts so weird and, honestly, irritating as well.It sometimes touches on its own the search button which in turn brings up Cortana again and again tens of times and sometimes the back button gets clicked without being touched which in turn brings up the open apps list or whatever it's called.It happens so often and when it does, it causes me to seriously consider hitting the phone, although I've waited almost 6 months for it to come.
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Mar 13, 2012
I received a phone call and once it ended the phone screen went blank.I tried to do the home button and power button 15 second hold.But it doesnt work.I can hear my calls and emails come in and the phone screen stays blank.What to do? Can apple fix this.
Info:
iPhone 4S, iOS 5.1
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Nov 10, 2011
so i have a blackberry curve and randomly it just turns to a white screen and becomes unresponsive. When i take the battery out it has a white screen with a box, like the one that shows when its loading and then eventually it turns back to the blank white screen.Then only way i can get the phone to turn back on is by plugging it in the charger. Then again it randomly goes back to the blank white screen while im using it
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Aug 27, 2014
I saw this elsewhere but have been unable to locate
After 8.1 update, when listening to music via wired headphones, inbound text announcement will notify me, spoken response of ignore will result in audio resuming on headphones AND back speaker concurrently.
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Dec 22, 2015
My 950XL goes blank when making a phone call. I understand for it to go blank (may be) but if the call went into answering machine I cannot wake the phone up to hung up.
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Jan 3, 2013
My Nokia Lumia 820 Screen is broken and gone blank, how do I fix it. The phone is three weeks old.
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Jul 19, 2014
I am a new Lumia 1520 owner and had been using an iPhone prior. On iPhone, I could take a screen shot just by pressing two buttons simultaneously and it would do so. With the Lumia, it seems I can only save a photo that's displaying on my screen. But what if I wanna take a screen shot of a text message conversation.
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Mar 18, 2012
Earlier today I was speaking to my friend on my Nokia Lumia 800. When the call ended I took the phone from my ear to hang up the call, but the screen had gone completely blank.I know the phone is on and it is charged. When I press any of the back arrow ← / windows icon / magnifying glass, the phone does react in the same way it does if I were to touch these when the phone is on, but locked.However, nothing appears on the screen it just remains blank.I have tried calling my phone from another phone, and it rang as it would if my phone was on but the screen is still blank.Has the screen permanently died and the phone need replacing?
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Dec 4, 2012
I have a nokia lumia 800, when im on a call the screen stays blank so i cant access any of the in call options? i dont have a screen protector on the phone, i have run the diagnostics app and the the proximity sensor is responding fine!! so it leads me to think its a software issue?
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Nov 5, 2014
My wife and i both have the Lumia 1520, she's been having problems with the phone zooming in. She'll be on instagram and for some reason the screw will zoom in and can't you do it until I reset the phone, also noticed t that the screen will shake at times. Is there a fix for this in settings or is it a bug? Bought the phone 3 weeks ago.
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Dec 31, 2015
I have a Lumia 1520 that I ordered from China a month ago from Ebay. It's still under the seller's 90-day warranty.I noticed recently two problems:
1) On a white/light background, there are a few brighter spots on the screen.
2) On a black/dark background, when I tap on the phone, there is colour distortion in a few specific areas. Those areas being 1/2 inch above the back button, and on the area of the screen that would be above the camera module. If I drop the phone from a height of a 1/2 inch of so onto a solid surface, these areas become especially pronounced.
I first noticed these problems after I put the "Kaleidio Dual Layer Armor Hybrid" case on the phone. Taking the case off improved the problems, but not completely.
Should I return the phone for a replacement? Or are these problems fairly standard with the Lumia 1520?I absolutely LOVE the Lumia 1520 with Windows 10 installed - it is exactly what I want from a smartphone.
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Jul 26, 2014
I've had issues on WP 8.1 and 8.1 DP where the lock screen will jitter when attempting to unlock phone by sliding up. It doesn't always happen but enough where its worthy of complaint.
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Mar 19, 2015
Just recently the screen on my 1520 has started to become unresponsive after making or receiving calls and only a soft reset will fix it until the next time I have a call.
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Apr 16, 2014
I have posted the problem in a video here :
Is there a solution ? or the Service Center is the place to go.
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Jun 9, 2015
Tiles jumping on home screen.They go up and down on the screen , touch screen doesn't respond. Only way to fix is to reboot the device ...
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Jun 25, 2014
I have a question regarding adjusting the screen brightness. I am visually impaired and I want to turn it down as much as possible since I am using Narrator the screen reader in Windowsphone 8.1 so I get Everything in speech.
Well, if I turn the screen brightness down to low, is it easy for someone to see what I am doing or is there an app that will let me almost do the screen dark? On other platforms there are.
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May 21, 2015
Today my phone's screen suddenly went unresponsive to touch. As of now, touching it doesn't do anything, so the phone is inoperable. This did not occur as the result of a drop or other abuse. However, I have seen the numerous "ghost swipe" posts, and I will admit that I always carry my phone in my front pocket, face down. However I put my phone on a flat surface and it didn't seem to be bent.
The interesting thing is that sometimes, touching the upper left hand corner of the screen will issue a vibration just like the one you get from pressing the capacitive buttons on the bottom. And 3 times I have actually opened Cortana from pressing and holding near the top left corner of the phone, above the LCD. I've attached a picture where I have highlighted the places where touching the corner can issue a vibration - the blue area provokes the vibration and the yellow dot is where I've managed to open Cortana.
All of the other buttons on the sides work fine, I've done many soft resets but I'm reluctant to do a hard one. Right now I'm probably just going to get the screen replaced or something, or do you think that the screen's not the problem?
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