Lumia 1520 :: Screen Freeze After Calls

Mar 19, 2015

Just recently the screen on my 1520 has started to become unresponsive after making or receiving calls and only a soft reset will fix it until the next time I have a call.

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Lumia 1520 :: Skype Incoming Calls Hang / Freeze Phone

Aug 8, 2014

When I get incoming skype call, screen is black and there is no way to unlock it.. Keep ringing until 'Up'+'Power'

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Lumia 1520 :: How To Get Phone Out Of A Freeze / Reboot Cycle

Dec 20, 2014

My Lumia 1520 (ATT Version) has had this reboot cycle problem for about a week now. It started a week ago when it was at 2%, died and when I tried to charge it, it started freezing and rebooting and freezing and rebooting. Originally I thought it was a power issue because it always had 2% when it restarted. I got it home to my Nokia original cord plugged into my surface pro charger and charged it and fiddled with it like turning it on airplane mode, deleting unread messages before it restarted, etc. But then recently its been doing it more and its been doing it while at 40%, 12%, etc. Even when its plugged in. It seems to get very hot every time I do this. During all of this, I have Xbox music songs I have pending download. I was going to let those finish over WiFi but it won't let me turn on WiFi. I'm wondering if the 53 pending downloads could be causing this issue but I'm not sure. I'm running the latest dev preview and cyan. I have a ton of apps and music and all that installed on my SD card.

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Lumia 1520 :: Occasional Freeze Ups And Spontaneous Reboots Of Phone

Sep 9, 2014

Over the past couple weeks I've been having occasional freeze ups and spontaneous reboots of my phone. Sometimes the phone will unfreeze and other times I have to do an extended hold of the power button to force a reboot.It may not be locking up so much as the touch screen could be unresponsive.

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Lumia 1520 :: Longer Time To Open Apps Or Freeze And Restart Automatically

Mar 1, 2015

I just buy a nokia lumia 1520 less than 1 months after updating i see that the phone lags , sometime it take longer time to open an apps or freeze and restart automatically:

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BB Tour 9630 :: Hourglass Of Death / Screen Freeze / Dropped Calls

Apr 30, 2010

I've owned my phone for 8 months and I'm having ISSUES. This thing has been babied all over the place, so I want an expert opinion on what others think might be the problem...and if I should get a replacement phone.

I've had trackball issues with the phone since Day 1, but they weren't so miserable that I couldn't live with it, so I kept the phone. The phone has been pretty great: beautiful screen, fast, etc. etc.For the past month, I've had issue with:

1. Signal - Drops ALL THE TIME now

2. Dropped calls - Often

3. Browser "can't render page" messages when trying to surf the web

4. Hourglass of death

5. White screen

6. Screen freeze

7. Delayed delivery of push email

8. Trackball goes left, when I try to push it right, and vice versa (I even cleaned it)

I called Sprint and after much back/forth, they suggested I get the trackball replaced. I reminded them that won't solve all the other problems, so now they'll send me a replacement ("refurbished") phone instead.Does my phone need replacing or is there something else I can do to fix the above problems?And please don't say "hard reset" - not only has it already been done, but what phone requires so many hard resets in less than a year?

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Lumia 1520 :: Audio In Calls Dropping Out

Jan 5, 2016

My sound keep cutting out while I am in call :( The sound works great on speakerphone but as soon as I switch back to the normal earpiece it cuts out intermittently.

Music works great and earphones work fine too, It only drops sound when I make/and receive calls. It's a real pain to have a conversation when you can't hear the other person 50% of the time.

I recently had a new battery and another internal battery/charging related component changed because the battery wouldn't hold a charge or charge at all for that matter. They also changed the screen and rear case which was nice :D But the sound fault was not there before I sent my phone off for repair so it could be the new audio jack on the rear case that is faulty ...

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Lumia 1520 :: Audio Completely Stops - Cannot Hear Calls / Xbox Music Reports Error 8007045D

Oct 14, 2014

I'm an happy owner of a lumia 1520. unfortunately i discovered that randomly (more or less once per week) the phone audio service / device completely stops, i cannot hear calls, xbox music or other players fail to play files and so on. xbox music reports error 8007045D. I have to restart the device to solve the issue.

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Lumia 1520 :: How To Take Immediate Screen Shots

Jul 19, 2014

I am a new Lumia 1520 owner and had been using an iPhone prior. On iPhone, I could take a screen shot just by pressing two buttons simultaneously and it would do so. With the Lumia, it seems I can only save a photo that's displaying on my screen. But what if I wanna take a screen shot of a text message conversation.

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Lumia 1520 :: Home Screen Zoomed In

Nov 5, 2014

My wife and i both have the Lumia 1520, she's been having problems with the phone zooming in. She'll be on instagram and for some reason the screw will zoom in and can't you do it until I reset the phone, also noticed t that the screen will shake at times. Is there a fix for this in settings or is it a bug? Bought the phone 3 weeks ago.

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Lumia 1520 :: Brighter Spots On Screen

Dec 31, 2015

I have a Lumia 1520 that I ordered from China a month ago from Ebay. It's still under the seller's 90-day warranty.I noticed recently two problems:

1) On a white/light background, there are a few brighter spots on the screen.

2) On a black/dark background, when I tap on the phone, there is colour distortion in a few specific areas. Those areas being 1/2 inch above the back button, and on the area of the screen that would be above the camera module. If I drop the phone from a height of a 1/2 inch of so onto a solid surface, these areas become especially pronounced.

I first noticed these problems after I put the "Kaleidio Dual Layer Armor Hybrid" case on the phone. Taking the case off improved the problems, but not completely.

Should I return the phone for a replacement? Or are these problems fairly standard with the Lumia 1520?I absolutely LOVE the Lumia 1520 with Windows 10 installed - it is exactly what I want from a smartphone.

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Lumia 1520 :: Lock Screen Jitters

Jul 26, 2014

I've had issues on WP 8.1 and 8.1 DP where the lock screen will jitter when attempting to unlock phone by sliding up. It doesn't always happen but enough where its worthy of complaint.

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Lumia 1520 :: Phone Screen Went Blank

Dec 20, 2015

My 1520's screen after having ghost touches it went blank and have not been able to access the phone even though the phone is making notification sounds.

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Lumia 1520 :: Screen Flicker / Stutter

Apr 16, 2014

I have posted the problem in a video here :

Is there a solution ? or the Service Center is the place to go.

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Lumia 1520 :: Some Blank Lines On The Screen

Sep 11, 2014

I've been using the Lumia 1520 for almost 3 weeks now, and so far I noticed two things , one it rebooted two times , once when I opened calendar and another when I opened battery saver , it's a bit weird and hope it doesn't happen again.

Okay the important thing , there are some blank lines beneath apps like viber and whatsapp, moreover there's a big line just in the middle of the Facebook messenger app, so is it me ?

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Lumia 1520 :: Tiles Jumping On Screen

Jun 9, 2015

Tiles jumping on home screen.They go up and down on the screen , touch screen doesn't respond. Only way to fix is to reboot the device ...

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Lumia 1520 :: Turning Down Screen Brightness

Jun 25, 2014

I have a question regarding adjusting the screen brightness. I am visually impaired and I want to turn it down as much as possible since I am using Narrator the screen reader in Windowsphone 8.1 so I get Everything in speech.

Well, if I turn the screen brightness down to low, is it easy for someone to see what I am doing or is there an app that will let me almost do the screen dark? On other platforms there are.

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Lumia 1520 :: Why Touch Screen Not Responsive Mostly

May 21, 2015

Today my phone's screen suddenly went unresponsive to touch. As of now, touching it doesn't do anything, so the phone is inoperable. This did not occur as the result of a drop or other abuse. However, I have seen the numerous "ghost swipe" posts, and I will admit that I always carry my phone in my front pocket, face down. However I put my phone on a flat surface and it didn't seem to be bent.

The interesting thing is that sometimes, touching the upper left hand corner of the screen will issue a vibration just like the one you get from pressing the capacitive buttons on the bottom. And 3 times I have actually opened Cortana from pressing and holding near the top left corner of the phone, above the LCD. I've attached a picture where I have highlighted the places where touching the corner can issue a vibration - the blue area provokes the vibration and the yellow dot is where I've managed to open Cortana.

All of the other buttons on the sides work fine, I've done many soft resets but I'm reluctant to do a hard one. Right now I'm probably just going to get the screen replaced or something, or do you think that the screen's not the problem?

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Lumia 1520 :: Screen Will Go Blank For A Second And Then Back

Aug 12, 2014

My wife's new 1520 has the 8.1 developer preview on it. She has been using it for a month or so & then recently as she was using it, the screen would completely turn black. A second later (or 1/2 second) everything on her display would come right back up. It appears the same as if you were changing the display resolution on a pc, the screen blanks out for a second & then to the new resolution. The phone isn't hot, nor was it recently charged. It doesn't matter what app is running. In fact, I hard resetted it yesterday & it still does it.

I noticed yesterday, after I completely resetted it, I was using IE & the screen went blank, then back on, but the screen was upside down. This lead me to believe it was a sensor, so I turned on the rotation lock. Since then it has never come back on upside down, but it still goes blank. It really appears as a hardware issue. I started with a clean slate & the problem still persists.

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Lumia 1520 :: Cannot Press Anything Or Exit Search Screen

Nov 22, 2013

I am having a debilitating issue with the 1520. The bing search window popping up when my hand is no where near the search button. It exits me out of any app I am in and in some cases it freezes and I cannot press anything or exit the search screen. I have the Belkin folio wallet case and I noticed when closing the case it activates the search button. I lowered the touch sensitivity and this seemed to remedy that issue however the constant pop up of the bing search screen continues. I am going to do a wipe and reset of the device. Perhaps I have a lemon or maybe this device is not ready for primetime?

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Lumia 1520 :: Webpages Going Off Screen - Not Loading Correctly

Aug 28, 2014

Notice webpages going off screen and nothing can be done. I have a screenshot to show what I mean however the WPC app do not have the options to attache images neither the mobile site of it. Frustrated that other platforms can format website correctly but not on WP platform. Anyway to ensure website load correctly?

Using Lumia 1520 w/windows phone 8.1 update 1 preview.

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Lumia 1520 :: Lock Screen Stuck At Updating?

Oct 14, 2014

I'm running the latest Dev preview so I have Cyan. I had an event on my calendar for last night. It starting showing the day before, awesome, but today it won't go away. I even restarted the phone, no dice. Deleted yesterdays event from my calendar, still there.

Having issues with the lock screen and calendar events with Cyan? I did a hard reset after doing the Cyan update and I did not restore from a backup. Also my calendar item in question was one I put into my phones calendar and does not come from my sync'd email account calendar or anything.

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Lumia 1520 :: Screen Has Two Horizontal Lines Of Distortion

Apr 6, 2014

They are very thin and extend almost the width of the screen. I assume this is some kind of screen defect, but it's pretty subtle. I'm considering waiting until WP8.1 comes out so I don't have to redo my start screen with a replacement unit. However, extremely small screen imperfections and maybe if they are normal for fairly large IPS displays.

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Lumia 1520 :: Screen Unlocks Itself After Receiving Notification

Jul 26, 2014

When the screen is locked and i receive a notification from Whatsapp the lockscreen starts to go up and down as I'm swiping it, it DOESN'T happens every time, it's like 1/5.

Today it went further, it unlocked the screen and messed around by itself until stops at Skype, I'm really disappointed right now afraid of it get worse, this is a hardware problem?

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Lumia 1520 :: Does Not Support Project Screen Over WiFi

Apr 16, 2014

I've downloaded windows 8.1 preview for Lumia 1520 all night to test this feature project my screen over Wi-Fi or Miracast but the project my screen DOES NOT WORK ON LUMIA 1520, IT SHOWS CANNOT CONNECT OVER WIFI PLEASE CONNECT USB, , secondly why music app taking so much of time to load even when I try to load it as soon as the phone starts with no background apps...

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Lumia 1520 :: Phone Touch Screen Unresponsive

Dec 16, 2015

Not sure if I have a hardware or software issue. I just updated my 1520 to Windows 10 (build 10586.29).

The touch screen will randomly stop working. I'll be trying to scroll, open an app, etc. Nothing. I have to reboot the entire phone. I also get random ghost touch issues.

None of this was happening on Windows 8.1. However, I have only had the phone for two days. Used 8.1 for one day and have been using 10 today. That is why I am unsure if this is an OS issue or a hardware defect.

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Lumia 1520 :: Resize Image To Fit Start Screen

Jul 24, 2014

So I'm playing around with 8.1, and am trying to get an image I like as my start screen background. But no matter what I do to resize the image in Photoshop or what have you, my 1520 always wants to crop it. I want to use the entire image.

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Lumia 1520 :: Semi-permanent Screen Discoloration

Apr 19, 2015

My Lumia 1520 has a permanent discolouration in the lower right hand corner. There's a rusty purple blotch about the size of a pinky finger nail clipping about a cm above and half cm to the left of the menu ellipsis.

This blotch is ONLY VISIBLE ON BLACK BACKGROUNDS. When the screen is white or any other colour, the blotch doesn't appear.

I can see two lights at the edge of the screen (one above and one below the discolouration.)

This is strange because all the overheating issues are localized around the top left hand corner of the screen to the left of the camera lens. I assume the processor is in that region.

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Lumia 1520 :: Screen Does Not Immediately Display When Needed

Jul 17, 2014

There is always at least a 1 second lag between the time an event happens (phone ringing, message received, alarm sounding, etc.) and the time the screen actually lights up. So, when my phone is sitting next to me, when one of those things happens, I hover my finger over the screen for a second and wait for it to light up so I can do anything. I used to have an HTC 8x and the screen would always light up immediately.

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Lumia 1520 :: Why Has Touch Screen Stopped Working

May 18, 2015

Several times per day, my screen just stops working. The LCD portion of the screen still turns on and off, but it won't recognize any touches. The only way out is a soft reset, since I can't swipe down to turn the phone off, then it works again. I have the Windows 10 preview installed, if that matters.

I'm thinking that it's a hardware issue, but I'm not 100% on that, since a soft reset temporarily solves the problem.

I also tried a hard reset and that had me hopeful, because it worked most of the day, then the issue returned in the evening.

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Lumia 1520 :: How To Open The Home Screen When Unlock It

Jan 31, 2016

I would like to be able to open the home screen everytime I unlock the screen

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