Lumia 1520 :: Why Has Touch Screen Stopped Working
May 18, 2015
Several times per day, my screen just stops working. The LCD portion of the screen still turns on and off, but it won't recognize any touches. The only way out is a soft reset, since I can't swipe down to turn the phone off, then it works again. I have the Windows 10 preview installed, if that matters.
I'm thinking that it's a hardware issue, but I'm not 100% on that, since a soft reset temporarily solves the problem.
I also tried a hard reset and that had me hopeful, because it worked most of the day, then the issue returned in the evening.
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Mar 2, 2015
I replaced my lcd panel today on my 1520, and I noticed that the keys weren't vibrating. So I went back to the settings to check if I had it was turned on, and it was. Is the lcd panel to blame, or it something else?
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Nov 19, 2014
My lumia 1520 getting hanged & touch sensor not working some times & its i pushed lock button and relock again then its work i have resets many times restores many times & the NOKIA CARE SUITE not working with lumia 1520 have any other software which can work with lumia 1520..
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May 21, 2015
Today my phone's screen suddenly went unresponsive to touch. As of now, touching it doesn't do anything, so the phone is inoperable. This did not occur as the result of a drop or other abuse. However, I have seen the numerous "ghost swipe" posts, and I will admit that I always carry my phone in my front pocket, face down. However I put my phone on a flat surface and it didn't seem to be bent.
The interesting thing is that sometimes, touching the upper left hand corner of the screen will issue a vibration just like the one you get from pressing the capacitive buttons on the bottom. And 3 times I have actually opened Cortana from pressing and holding near the top left corner of the phone, above the LCD. I've attached a picture where I have highlighted the places where touching the corner can issue a vibration - the blue area provokes the vibration and the yellow dot is where I've managed to open Cortana.
All of the other buttons on the sides work fine, I've done many soft resets but I'm reluctant to do a hard one. Right now I'm probably just going to get the screen replaced or something, or do you think that the screen's not the problem?
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Dec 4, 2014
It's my third day owning the Lumia 1520 and all of a sudden it doesn't vibrate anymore. Vibrate is turned on. I even restarted the phone. It's never been dropped or had any rough treatment.
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Dec 16, 2015
Not sure if I have a hardware or software issue. I just updated my 1520 to Windows 10 (build 10586.29).
The touch screen will randomly stop working. I'll be trying to scroll, open an app, etc. Nothing. I have to reboot the entire phone. I also get random ghost touch issues.
None of this was happening on Windows 8.1. However, I have only had the phone for two days. Used 8.1 for one day and have been using 10 today. That is why I am unsure if this is an OS issue or a hardware defect.
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Mar 15, 2015
Just realized that my 1520 front facing camera isn't working after denim update.
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Jul 8, 2010
I ve got an n97 and had a problem were couldnt turn it on went on the forum and said 2 reboot with the 4finger salute now it turns on but havent got no touch screen.
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Aug 14, 2012
I have an X8 that was repaired a few months ago due to a cracked screen.Yesterday the touch screen stopped working, the screen still displays everything it should and the menu, camera, lock and volume buttons work fine, but touching the screen does nothing which makes doing anything with the phone impossible.I've switched it on and off many times, including holding the power button until I get 3 vibrations and no luck. I've fully charged the phone and tested it whilst it's charging.I don't think there's been any damage, but it could have taken a knock whilst being in my pocket.
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Dec 7, 2014
This morning I turned on my iPhone 4S and it logged in fine. I got a bunch of text messages because my chats were updating and all of a sudden it started to freeze. So I turned it off to 'sleep' and tried logging in again and it wont work now I went to turn it fully off but because the touch screen isn't working, I can't swipe the 'off' part of my phone. I've plugged it in, updated it, everything I could think of, and the touch screen still won't work. Or is it time for a new phone?
Info:
iPhone 4S, Touch Screen
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Jun 15, 2015
My htc m7cdug dual sim screen touch stopped working after rooting. How to fix it.
M7 s-on h boot 2.49.0000 os- 5.17.402.6
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Aug 21, 2012
my touch screen has totally stopped working today on my phone
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Dec 10, 2011
My phone has only a few days and overnight, the bottom of the touch screen no longer works at the application buttons. By testing the service menu, it is clear that this part no longer detects the touch. I tried to put the latest firmware with SEUS but nothing changed.
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Dec 1, 2010
I have a K850i and the 3 touch screen buttons have stopped working. I have tried updating the software.
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Jan 2, 2015
My mom has a 1520 that has a front camera not working. Whenever she opens the camera app, wechat, skype using the front camera the screen is just black. Is this a hardware issue?
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Dec 19, 2014
The lock screen button in my Lumia 1520 is not working. I cannot unlock the screen by pressing it but I can switch it off by holding it for a few seconds. I already did a couple of soft resets but the problem is still there. I can't do ah hard reset at this moment.
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Nov 25, 2012
Have anyone else noticed that when you plug in the charger the touch screen slows down and doesn't respond properly especially with swiping and scrolling? E.g. instead of swiping it selects item.Try it with lists or a webpage and you should notice that, if you have the same issues.
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Jun 12, 2012
I just purchased a nokia lumia 800. But i have noticed a problem with the touch detection on the screen.
When i swipe (ex. for scrolling on the app list) then the phone some times detects the swipe as a tap, and then might open an app og an URL, or what ever is under my finger when it happens. This behavier is very random, and usually happens at the start of swiping (eg. detects me putting my finger on the screen and not lifting it again, but swiping, as a tap).
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Nov 22, 2014
my lumia 1520 often dont recognize touch. I have to lock and unlock to make it work or even restart sometime , irritates me to the core..
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Mar 17, 2015
After one year of usage, my lumia 1520 has suddenly stopped reading the Sim. I swapped to install a brand new sim yet it comes up with a screen error.
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Nov 23, 2013
I've checked every menu multiple times and can't find any way to stop the annoying "buzz" every time I press the 3 touch keys at the bottom.
I found the "touch" menu that says it should have these settings, but nothing in there about this. I did find a few old posts going back about a year for other WP phones having this "issue."
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Jun 4, 2014
Had my 1520 for a few weeks, running 8.1 dev preview.. Today for no reason, the lock and unlock sounds have stopped, all other sounds worked.
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Jan 25, 2015
My Lumia 1520 has recently stopped to detect any wifi network. I can only work with 3g/4G now.
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Mar 28, 2011
My touch tracker has stopped working on my Blackberry Curve 9300 3G?I cant scroll or move round?
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Dec 11, 2011
I was updating my phone software with nokia software uploader and suddenly my pc got hanged and so i had to disconnect my phone..i found that the screen was blank and i tried to switch on my phone but of no use
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Jun 17, 2014
replace the home button stopped working Touch ID that I can do to fix it?
Info:
iPhone 5s, iOS 7.1.1
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Mar 10, 2011
the trackpad on my curve has stopped working, it wont respond to touch and goes VERY warm! Ive tried a battery pull and to my knowledge the pad has not been wet? how to fix this?
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Jun 22, 2014
i was on netflix and my touch screen just stopped responding, i did the reboot twice and still nothing I'm getting worried about my phone, i don't have apple care!!! will they charge me a lot to get it fixed, i just got my phone like 5 months ago .
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Dec 4, 2014
Took my phone apart to switch cases last night and when I put it all back together it doesn't recognize any touch inputs. I thought I was very careful, didn't pry on anything just let the case splitting tool do its job. The phone powers up and the screen looks fine, but no touch or swipe is recognized.
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Jul 6, 2015
My lumia 1520.3s Bluetooth isn't working any more. It just stopped working, it used to work but then it gradually stopped pairing or connecting. I had someone swap out the Bluetooth chip for a working one and it still doesn't work. Ive tried updating it and hard resetting it as well... I am exasperated and running out of options.
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Sep 25, 2012
The touch screen of my Xperia Mini Pro SK17a stopped reacting to touch three days ago. In the meanwhile I have repaired the software using Sony Bridge for Mac, used an old PC to repair with PC Companion and last tried SUS, but other than deleting my data nothing happened, the screen will not react to touch. The phone is 6 months old and I know there was no physical force or other stress applied upon it between the last time it worked and the moment I realized the screen was dead. It is a SK17a with 2.3.3 Gingerbread and Claro-Branded.
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