Lumia 1520 :: Audio Completely Stops - Cannot Hear Calls / Xbox Music Reports Error 8007045D
Oct 14, 2014
I'm an happy owner of a lumia 1520. unfortunately i discovered that randomly (more or less once per week) the phone audio service / device completely stops, i cannot hear calls, xbox music or other players fail to play files and so on. xbox music reports error 8007045D. I have to restart the device to solve the issue.
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Sep 1, 2014
Since the Lumia Cyan update (2 weeks ago in the UK) the Xbox music live tile no longer works. Before the update ... When you were playing music, the artist picture would show on the tile and then have the name of the artist running across the tile. Looked really nice and smooth.
Since the update though there is nothing. The tile just shows the headphones...
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Jan 5, 2016
My sound keep cutting out while I am in call :( The sound works great on speakerphone but as soon as I switch back to the normal earpiece it cuts out intermittently.
Music works great and earphones work fine too, It only drops sound when I make/and receive calls. It's a real pain to have a conversation when you can't hear the other person 50% of the time.
I recently had a new battery and another internal battery/charging related component changed because the battery wouldn't hold a charge or charge at all for that matter. They also changed the screen and rear case which was nice :D But the sound fault was not there before I sent my phone off for repair so it could be the new audio jack on the rear case that is faulty ...
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Aug 31, 2014
This problem has been occurring since I have used the 1520. Never did I experienced this with my 920 before.
Anyways, music randomly stops playing and I can't seem to get it back to playing if I don't restart THE WHOLE PHONE. It's very annoying and no this is not an Xbox Music issue since I've tried MixRadio, the Hub Tile and other third party players and this is still happening. Whatever skipping of songs I do it still won't play. Songs are switching but it's stuck on the 'pause' button but it's not playing.. No sounds, time is not running. REALLY annoying.
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Aug 12, 2014
Error after syncing music via Windows Phone for Desktop app? Why can't microsoft make it as easy as iTunes when syncing music.Out of 3000 songs only about 100 synced.
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Mar 19, 2015
How to access your music collection from OneDrive with Xbox Music | Windows Central
However, I already had a folder called "music" in my OneDrive root folder (i.e. OneDriveMusic). When I open my Xbox Music app on my Icon, it doesn't see the folder and doesn't see the music that I already have there. So how do I get it to work. It's working fine on my SP3.
I checked my Xbox account and it shows I'm signed in.
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Jun 4, 2012
I have an Iphone 4s - cannot hear the audio on the phone or hear music being played. When I try to turn up the audio the screen says audio-headsets? But yet, I have no headset connect.how to change where I can hear audio?
Info:
Windows XP
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May 13, 2012
Since a week i am unable to access xboxLive and Music +videos. when ever I click these two icons they are not populating anything.Unable to install new apps also though I have enough memory?
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May 12, 2014
I am trying to delete a song off my xbox music library, and every time i try i hit delete, it says loading for a min then closes the app. after that, cannot open the app again, so i reboot and same process all over again. should i soft reset it?
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Apr 1, 2012
My phone is on, as I can hear calls and texts coming through. But the screen is completely black. I've tried the reset, hard reset, restore mentioned in the support section, but nothing comes on the screen...not even the little apple logo that usually pops up, It is fully charged.
Info:
iPhone 4, iOS 5.1
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Nov 13, 2012
For some reason, since yesterday, my phone has had sound problems. With earphones in, I can hear calls and music ok, and same with loudspeaker, but without earphones in or loudspeaker on, I can't hear music or the other person who is calling. Also, the person who I've rang/has called me can't hear me either. Ringtones and text tones work perfectly normal.
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May 14, 2015
The official Twitter app stop working completely? This has happen about 4 times within a month and the only resolution I came up with is to uninstall and reinstall. I tried soft reset but that doesn't work. The app icon is there but it is faded out and "unclickable". It's real frustrating to have to uninstall and reinstall multiple every time this happens.
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Sep 28, 2014
I charge my phone at night but the last few weeks it has the strange habbit to stop charging wait for a while and start charging again.
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Sep 5, 2014
This has happened several times lately. Green 1520 less than a month old. Sometimes when I wake up the phone, the screen simply won't respond to touch. It's not a matter of it lagging on waking (which also happens), it flat out won't respond period. I would rather not have to go through getting a replacement already.
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Apr 16, 2014
it is plugged in and charging and completely dead. just keeps fashing, tried to hold down volume and power .. vibrates then nothing
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Jul 27, 2014
After the recent mix radio update,while playing songs it suddenly stops and starts working after restart?
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Mar 29, 2012
I love being able to "slap" the device and hear my metrics read to me. The problem is the voice over is pretty quiet compared to the music player. In order to hear it I have to turn the volume up which then makes the music uncomfortably loud (cort of like those annoying commmercials that are never at the same volume as the show you are watching).*** While the music does seem to quiet down a bit while metrics are being read, I would prefer it to auto-pause the music until after the coach is done reading the metrics. ***
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Dec 22, 2014
Does Calendar have (user configurable) audio alerts for any dates set up i.e. birthdays etc?
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Aug 28, 2012
My Lumia 900 is stuck in headset mode, even when I have pulled the headset out. I cannot hear/talk on the phone unless I go into speaker mode. I cannot hear any music or audio.. If I plug my headset back up I hear everything fine through the headset. I need to be able to use the phone without the headset!
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Jun 9, 2014
If I want to make high quality audio recordings on the phone, is it Onenote I should go for? Or, what is the best choice and how do I transfer the files to my computer?
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Aug 7, 2014
The audio quality in videos was very impressive after Cyan update which introduced surround sound option in video settings (Nokia Camera). However the GDR1 update seems to reduce the audio to mono on my phone. Compare your videos before and after GDR1 and see if there is a change in audio quality.
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Aug 27, 2014
I saw this elsewhere but have been unable to locate
After 8.1 update, when listening to music via wired headphones, inbound text announcement will notify me, spoken response of ignore will result in audio resuming on headphones AND back speaker concurrently.
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Sep 16, 2014
The stock music app in my 1520 is not playing any music. I've tried adding and removing then adding again the mp3 files but the app just lists the songs down and nothing happens when i click on it. My phone simply goes back to the home screen.
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Mar 19, 2015
Just recently the screen on my 1520 has started to become unresponsive after making or receiving calls and only a soft reset will fix it until the next time I have a call.
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Jun 29, 2010
I am using Nokia 5800 express music. I am facing problem while using bluetooth handsfree device. It is properly getting connected and getting paired with the device but while making the call the other end cannot hear my voice but I can hear them clearly. Initially I thought my bluetooth hands free is having problem so I bought another. But the problem was still the same. I can hear from the bluetooth device but the party cannot hear. Then I tried the same bluetooth handsfree with another Nokia 5800 express music and found it working fine. Is there anyone can help me to solve this issue. The difference between my mobile and other is the software version. I am having the latest version but the other is the first version. Is there any hardware issue or software issue with this?
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Apr 23, 2012
I successfully pair my iphone 4s with my car stereo. However, the audio form calls and music is not being transferred. I´ve already tried with two different car stereos.
Info:
iPhone 4S, iOS 5.1
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Oct 9, 2015
My Nokia Lumia 1520 has been acting up lately. My phone tells me that there is a "SIM Card Error" and claims that the card is either missing or invalid. I subsequently changed SIM cards, but the message remained. I even hooked up the same SIM card to a different phone, which functioned, indicating that the problem lies with the phone itself. I even did a factory reset, but to no avail.
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Jan 30, 2015
How do you stream music on Wi-Fi?
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Aug 13, 2014
Does the Lumia 1520 stream music even if it exists on the SD card locally? It seems like the network active arrow indicator is on an awful lot when I am listening to music, even though I have the "show streaming music in my collection" setting off.
Also, I get error messages saying "Can't fetch rights. Sorry, this song may be unavailable for streaming. Please try purchasing from the store."
These are not subscription songs; I own them, they are MP3 format and not DRM protected and they are on my SD card locally.
I use the Windows Phone app to transfer songs from my Windows 7 PC to my Lumia 1520 with the 8.1 update.
I also get messages on some songs saying "Can't play. Sorry, we cannot play this song on your phone. It may be corrupted, or be an unsupported file type." so I suspect the files are corrupted in both cases and need to be resynched.
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Aug 8, 2014
When I get incoming skype call, screen is black and there is no way to unlock it.. Keep ringing until 'Up'+'Power'
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Jul 16, 2015
I have had my 1520 for about a year and I simply cannot get it to play music through Bluetooth without the sound jumping, dropping out, cracking up, etc etc. I mostly try to use it in my car (with a LG infotainment system). It's a dead loss. Making a BT connection is no problem, neither is speaking through the BT handsfree in my car - just the music playback quality.
What I have tried:
.Now running Windows 10 10166 on the phone. I was hoping that changing from Windows 8.1 might work. No luck. Incidentally, when the phone still ran Win 8.1, I tried resetting it twice (on the advice of Nokia support) - to no avail.
.I have, about 50 times, removed all Bluetooth connections then re-enabled them in my car and on the phone. No good.
.This led me to believe it was an issue with my LG car system. However, when I play music through BT with my old Android Samsung Galaxy Note 2 or my daughter's IPhone 5, it works without issue. This seems to point to a Nokia hardware issue.
.I also experimented playing music on a standalone JBL BT speaker. Same problem. Again, points to a hardware issue.
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