Lumia 1520 :: Audio In Calls Dropping Out

Jan 5, 2016

My sound keep cutting out while I am in call :( The sound works great on speakerphone but as soon as I switch back to the normal earpiece it cuts out intermittently.

Music works great and earphones work fine too, It only drops sound when I make/and receive calls. It's a real pain to have a conversation when you can't hear the other person 50% of the time.

I recently had a new battery and another internal battery/charging related component changed because the battery wouldn't hold a charge or charge at all for that matter. They also changed the screen and rear case which was nice :D But the sound fault was not there before I sent my phone off for repair so it could be the new audio jack on the rear case that is faulty ...

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