BB Bold 9700 :: Cant Stop Dropping Calls
Mar 9, 2010
I'm on Tmobile's network and since I've had this bold which I bought the 1st week it was released has been dropping almost 3-4 calls a day. I've talked to tmobile's reps over 10 times now and we have reloaded all my software and am ready to give up on BB. This is my first BB, switched from iphone and I had never dropped 1 call on that phone.
Tmobile is suggesting that I trade in my phone, but the problem is I'm sure they will send me a refurb which I definitely do not want since I paid full price $485 for a new phone.
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Feb 10, 2010
Is anyone else having problems with dropped calls when switching from UMA to 3G? Where I work I do not have a signal in the building, so I keep my WIFI on so I can both make and receive phone calls while inside.
The problem occurs when I'm on the phone and step outside. I lose my connection with the router, and instead of switching from UMA to 3G, my call is dropped, and it takes my phone about 10 seconds to find the 3G signal.I was hopping that upgrading the .442 would solve the problem, but it has not
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Jan 29, 2010
It's only been 1 month & I'm already on my 2nd Blackberry 9700 with Tmobile. I'm running v5.0.0.330. Since day one, I've experienced severe dropped calls that I've never experienced with Tmobile. Severe to the point that I can be on a 30 minute conversation & the call will drop at least twice. I was once on an hour long conversation that kept getting interrupted by 5 dropped calls.
Add to that, there's another Tmobile user in my household who uses the Google phone & no dropped calls at all, which tells me that it's not my coverage area that's causing the dropped calls.I'm also getting dropped calls when I'm speaking to different callers using different carriers & not just those with a specific service provider.
So, I'm convinced that it's the BB 9700 problem. It may even be that this 3G phone is in conflict with the stystems or non-3G users. Nevertheless, I'm so fed up and wanted to know if this is a problem that other BB 9700 users are experiencing. If so, who's your carrier? Has anyone upgraded your OS and if so, has it fixed the issue or have you experienced problems after the upgrade?
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Mar 23, 2010
i recently upgraded to the 9700 and since the day i got the phone i get alot of dropped calls full bars and full 3g but the calls will drop is anyone else dealing with this problem if so is there something with the device i can do im in ohio by the way
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Dec 13, 2011
Got Bold 9780 on Orange UK Network it can not hold a call whilst wifi enabled on any wifi network Urgent as I have to return the phone tomorrow under warranty
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May 1, 2010
Always maintained a very strong 3g signal, 5 bars always no matter where I was. The last 3 or 4 days my signal started dropping like crazy to EDGE - edge - to gps or whatever to no signal. Did everything to try and fix it. Called T-Mobile about the problem and they said no problem we are sending you a new 9700. I will have it Wednesday afternoon. I asked if it will be a new one or refurbished, she said a new one. You can't beat that with a stick. They have the best customer service out of all the carriers. Just wanted to tell my recent experience with my carrier.
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Feb 13, 2010
I have been a BB lover for years. My Curve 5320 served me well and I loved it. When the new Bold 9700 was released I was one of the first to get it b/c businesses were offered the opportunity to get it before individuals. I was so excited about 3G, it's sleek look, etc. My excitement has officially crashed and burned. When placing calls it will fail repeatedly before even dialing the number. It will fail during calls up to 5 and 6 times in a few minute period, which is HORRIBLE during business calls. It will lock up when I'm trying to move between apps, it will spontaneously shut itself off. I'm feeling like my BB is possessed. This is my second 9700. The first the E key would stick or repeat 20 times on a text and the calls would fail, so they diligently sent me a new one. Thankfully, I no longer have to edit every text for 100 e's (i'm stopping @ theeeeeee storeeeeeeeeeee is theeeeeeereeeeeee anything you neeeeeeeeeeeeeeeeeeeeeeeed), but the failed calls thing is really pissing me off! Also, the volume on calls is really low in comparison to my Curve. To top it off, the 3G speed seems as slow as, if not slower than my former EDGE. I am hoping and praying that a software upgrade will fix all of these issues, but if it doesn't are there any suggestions as to what i can do? Other than switching to an iPhone? I for one happen to love my Qwerty keyboard and am not exactly fond of the on-screen keyboards.
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Jun 7, 2015
Ever since Denim have been psyched to take my Icon to a concert and capture some 4k video. indeed, the sound is incredible. video is pretty good. but the recording seems to "hiccup" every 20-30 seconds. here's a 4k clip from last week: and then here is a "mere" HD clip from the same concert. it also skips: I can't think of anything I did to prompt this behavior.
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Jun 4, 2010
I updated my software to the .680 now i have two arrows that keep going like crazy in the upper left corner of the phone. is this normal?? I am still in my 30 days so I could take it back for an exchange. Also, any recommendations for twitter? I was using seesmic and happy but since the update it just wont let me log in.
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Jan 12, 2010
I like having my texts and emails coming through in my message box but when I have a load of IM messages coming through from yahoo and msn just because I've not got the app open at the time (but still signed in) is a little annoying
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Jan 12, 2010
every 25 seconds or so there is a blue flashing from the led which lasts about 7 flashes. Now the bluetooth is disabled and the led connection indicator is also switched to off. I don't know how and why it started but I just need it off
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May 24, 2010
So I recieve my sms via crunchsms. But I am trying to use the notification on buzzme, so i can get a custom led color instead of the default red. (If someone could tell me how to change the notification sound on buzzme it would be great also :]) However I used to have .593 and when I upgraded to .656, the led wont stop flashing untill I read my text FIRST, and then open my email inbox, although I have no new emails it will stop flashing. Sorry if this is kind of confusing I'm not sure how to word it.
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Jun 17, 2010
how do i stop pictures that i've put into folders from coming up when i click 'all pictures?' My boyfriend has a blackberry and the only pictures that come up when he clicks 'all pictures' are the ones he hasn't got in any folder. Is there a way that i can do the same thing? It's a little irritating, to be honest.
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Mar 10, 2010
I have the new bold 9700, and I pulled the battery to reset the bb because it wasn't deleting pictures. The pictures were fixed but the LED light that flashes when there's an alert won't stop flashing. It flashes red several times then stops for a minute or two then flashes again. Does anyone know how to fix this so it will stop flashing? I've tried to pull the battery again and even just reset the phone but it won't stop its driving me insane!
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Jul 30, 2010
My memory has been leaking from my phone for about a month now. I installed a new OS, and I got about 20 MB back, but is still leaking slowly. It went from 100 to 97 to 94 in just the past two days and I didn't download anything and don't save any messages. I also have the memory clean up in security options on, and isn't doing anything! Any help on want to do!?!
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May 23, 2010
I keep getting trial apps downloaded to my Bold 9700 and I can't make it stop. Does anyone know how? Thanks
PHONE: Bold 9700
OS: V5.0.0.351 (Platform 5.1.0.98
Carrier: Rogers Inc. (Canada)
Applications Installed: Poynt ( 1.5.4.12),
QuickPull (4.0.2), Google Maps (3.2.1), Color ID
(1.1.8), Gmail(2.0.7), Age of Empires 3(1.0.0),
Rogers My Account (1.0.0.76), Facebook (1.7.0.22)
Memory Free Space: 104.1 MB
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Jul 28, 2010
My 9700 is only 3 weeks old and now the LED Indicator light does not stop flashing blue.I tried...
- Turning off the option "LED Coverage Indicator"
- Under "Edit Profiles", I turned off LED for every alert
- Under "Manage Connections" I turned on and off Bluetooth (I do not have Bluetooth). I also turn of and on all connections.
- I removed the battery with the Blackberry on and then removed the battery after first shutting off the Blackberry
Is this a known problem with the 9700? Short of returning it, is there anything else I can do?
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Mar 31, 2010
This is probably a simple one but any help would be appreciated.I am receiving my work email to my BB which is great, however some day's I am in the office at my desk, and on those day's I do not need to get my mail on my BB.
Is there any way to "pause" the receiving of emails while I am in the office, and then I can manually start receiving emails again once I am not at my desk, short of deleting and installing the account every time?
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Mar 30, 2012
I have a torch 9810. A white unlocked . Recently my phone started dropping calls whenever i made a call or received a call. The service drops to SOS and the call is suddenly lost.
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Sep 4, 2014
I had an iphone 4 until July 2013 when I cahnged it to an iphone 5. The biggest regret of my life. Ever since I keep missing out on work as the phone keeps dropping calls. I had the phone replaced twice but to no avail.
Info:
iPhone 5, iOS 7.1.2
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Jun 28, 2014
This phone is rather new, about a month old, and the past week or so it has been dropping calls like crazy. What I mean by that is that people are able to make calls to me, but i never hear any ringtone or anything (yes, my volume is up to the highest) and it registers as a missed call. I got a friend to try and call me while I was in the same room as her to figure out what was happening. She would call me, one ring on her end wouldn't even go by and the call would be dropped. On my end I never get any proper call, just a missed call. Â
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Aug 24, 2010
I use my 9700 as my IP modem on T-Mobile and have been for a few months. Lately my download speeds seem to have been slowing. Is there anything that I can do, either to my laptop or my BB to speed things up? Eve Radio has begun to stop/start.
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Feb 13, 2010
A while ago, i jailbroke iPhone 3G on 3.1.2 for the first few weeks it was working fine. Now it seems as my phone app is screwed up. I live in the country and my signal isn't the best. But it was never like this.This is what's happening -
-phone will drop all signal and drop the call when talking.
- i will call someone and it will sit forever and never ring for me, i call people and they can hear me for like 2 seconds then we cant hear each other.
- People sometimes can get threw to me when calling.
I've rebooted the phone, turned on/off 3G, and tryed the phone in diff. areas with no luck.I have these apps installed - Winterboard. Lockinfo. OpenSSH. Sbsettings. Categories. Cycorder. Five Icon dock. and a few others.
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Sep 10, 2015
I just got my G4 and I'm having trouble with the Bluetooth pairing. I have a 2011 sonata and I can pair it fine but my it won't download my phone book, also when I have it dial a number it drops people. I got a Bluetooth stereo that won't pair with it keep getting a bad passkey or id number. These all worked fine with my G3 and had no trouble.
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Mar 16, 2015
My S5 is dropping calls since the upgrade. Is there any fix for this?
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Apr 15, 2015
My brand new, factory unlocked, S5 incoming calls are terminated after a few minutes interval...
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May 21, 2010
Is it me or is the iPhone always dropping the network! I am almost at my wits end with it loosing signal and not getting network? Really bad! When I put my sim in another orange phone then there is no bother? Calls never dropped other than known black spots, is there anything that I can do to sort this other than sell my phone ?
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May 10, 2012
I have the iphone 4 now 6 months, really love the phone apart from the dropped calls. I have these every single call I make or receive. I am with Tesco mobile which uses the o2 network, so reception is fantastic. I have done all the usual stuff like place a bumper around phone but made no difference. What I have noticed is the dropped calls seem to happen when the phone goes from 3g to 2g does anyone else have this problem?I am getting to the stage of changing to a different phone.
Info:
iPhone 4 (8GB), iOS 5.1
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Jun 12, 2012
For the past couple weeks, my Iphone 4 (AT&T) cannot hold a call for more than a couple minutes, even if there is signal when I am having a phone call. I do believe it started after the latest update for the phone. Is anyone else running into the same problem?
Info:
iPhone 4, iOS 5.1.1
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May 19, 2012
My lumia 710 seems to randomly drop calls for no particular reason, even when I have full bars on my signal, I did read someware on the Internet that its happened to others with the Lumia 710
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May 5, 2011
I got the Charm late last week and this Tuesday, and Wednesday, it dropped one call each day. I had restarted the phone and even took the battery out, let it sit a minute, put it back in and restart. Today, after dropping a call, I called Tmobile for help. Ended up talking to a manager because the service person wouldn't help me. While on the phone with manager, phone dropped a call. He had me change the SIM card. I went to call hubby (we both got the Charm same day) to have him change his card also, got to voicemail, dropped call, tried Tmobile, half a ring, dropped call. Got to customer service, they switched me to Tier 2 tech support, he was about to give me directions and dropped call. He ended up leaving me a voicemail because he tried calling me back twice and both times it went straight to voicemail. Told me to change the settings from 3G to 2G. I've only used the phone around 15 minutes since switching to 2G but it didnt drop.
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