It's only been 1 month & I'm already on my 2nd Blackberry 9700 with Tmobile. I'm running v5.0.0.330. Since day one, I've experienced severe dropped calls that I've never experienced with Tmobile. Severe to the point that I can be on a 30 minute conversation & the call will drop at least twice. I was once on an hour long conversation that kept getting interrupted by 5 dropped calls.
Add to that, there's another Tmobile user in my household who uses the Google phone & no dropped calls at all, which tells me that it's not my coverage area that's causing the dropped calls.I'm also getting dropped calls when I'm speaking to different callers using different carriers & not just those with a specific service provider.
So, I'm convinced that it's the BB 9700 problem. It may even be that this 3G phone is in conflict with the stystems or non-3G users. Nevertheless, I'm so fed up and wanted to know if this is a problem that other BB 9700 users are experiencing. If so, who's your carrier? Has anyone upgraded your OS and if so, has it fixed the issue or have you experienced problems after the upgrade?
i recently upgraded to the 9700 and since the day i got the phone i get alot of dropped calls full bars and full 3g but the calls will drop is anyone else dealing with this problem if so is there something with the device i can do im in ohio by the way
Always maintained a very strong 3g signal, 5 bars always no matter where I was. The last 3 or 4 days my signal started dropping like crazy to EDGE - edge - to gps or whatever to no signal. Did everything to try and fix it. Called T-Mobile about the problem and they said no problem we are sending you a new 9700. I will have it Wednesday afternoon. I asked if it will be a new one or refurbished, she said a new one. You can't beat that with a stick. They have the best customer service out of all the carriers. Just wanted to tell my recent experience with my carrier.
I'm on Tmobile's network and since I've had this bold which I bought the 1st week it was released has been dropping almost 3-4 calls a day. I've talked to tmobile's reps over 10 times now and we have reloaded all my software and am ready to give up on BB. This is my first BB, switched from iphone and I had never dropped 1 call on that phone.
Tmobile is suggesting that I trade in my phone, but the problem is I'm sure they will send me a refurb which I definitely do not want since I paid full price $485 for a new phone.
Is anyone else having problems with dropped calls when switching from UMA to 3G? Where I work I do not have a signal in the building, so I keep my WIFI on so I can both make and receive phone calls while inside.
The problem occurs when I'm on the phone and step outside. I lose my connection with the router, and instead of switching from UMA to 3G, my call is dropped, and it takes my phone about 10 seconds to find the 3G signal.I was hopping that upgrading the .442 would solve the problem, but it has not
I recently upgraded to the 9700 with Tmo in December. Coming from an 8900 I thought it would truly be an "upgrade". Since getting the 9700 i have had more dropped calls, call fail, can not access server etc. The phone will even go into a soft reset mid call, text or email for no reason. I called tmo and the replaced the phone and sim card. it worked well for about a day or two and BAM same crap. I am not so sure its the phone anymore. Some people i talk to say it is TMO service but i have never had this problem before and have been with tmo for 3 yrs.any suggestions /advice?
First two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail Download Google Maps, Point, Movies Download One Theme - 18 Icon BlackBerry 9700 Sync with Yahoo Contacts Sync with Lotus Notes Calendar Only. Back Up WiFi connection to home router Bluetooth headset
I cannot make a call on 3g bold I get call failed or congestion I have to take phone off 3g this is my 3rd replacement and i only had the bold like 2months what should i do at this point a friend in trouble www.twittter.com/golden1ne
hey guys as you can tell from the title that i got a foreign 9700 but it's not working on tmobile's 3g network! is there a way that can make it work on it ? and by the way I got a flexpay account on it.
I think most of ppl here konws than t mobile`s 9700 using different 3g frequency, it wont work with fido`s 3g network, I`m think using software to change my 9700`s vendor ID to rogers, is this gonna changes 9700`s 3g frequency? any one done this before?
I had my Bold 9700 delivered from Saudi Arabia. I was absolutely in love with the phone with its incredible speed and my favorite thing about it was the 3G network. It worked absolutely great in Egypt. When I moved back to the US (Ive been here 3 days now), I can only use T-Mobiles EDGE network. If I search manually for networks, it finds AT&Ts 3G network, but I cant use it since Im T-Mobile and not AT&T. When I went to the T-Mobile store, they told me that since T-Mobile didnt sell me the phone, my phone wouldnt find their 3G network. Any idea what I can do to fix this? The phone is brand new, and its a shame that I cant use its best feature
Was able to log in google talk, yahoo messenger, etc. I tried to log into msn messenger and double check my username and password and it is correct. Check to see if I have the service book for msn messenger and I do. The error for messenger is: "connection error 65: problem receiving data from the server." Any1 have this problem also on t-mo and know how to fix it?
If any contact is in my address book I cannot send out email or pin messages has a red clock. tmobile sent me new phone does samething. we did everything to basic to redo operating system. super frustrating never had an issue till i got my 9700.
I am having problem tethering my bold 9700 to my pc for use as a modem. I am on Tmobile service and am running Vista OS. I called Tmobile and was told that while they no longer support it, it could be done but that Tmobile would not provide me with directions to do so. Is there anyone out there that can give a technology challenged nerd like me step by step instructions to tether my 9700 to my pc with Windows vista. I have searched the forums and cannot find anything that fits
I have a unlock blackberry 9700 from Tmobile. I am trying to get it to work with my Canadian Bell sim card. However it does not pick up any kind of signal. It shows a red sos signal on the top right hand corner. My phone does pick up wifi signal but no mobile network signals, not even Edge. Please help I am in dire need of a working blackberry while I am in Canada.
I am wondering if I change this...whenever my bold is removed from holster when ringing, my ringtone automatically changes to the tmobile jingle. Is there anyway to change this?
over the weekend i unlocked all of the vendor themes, so i have ATT's, Rogers, TIM, and some other native themes on my US T-Mobile branded phone. I brought up the ATT theme and put it on my phone. everything is "ATT" about the theme with the exception of the "t-mobile" as my network ID at the top of the phone.
and i started walking down a local mall when a "t-mobile" rep working at a kiosk stopped me and said hey what phone do you have, it's hidden in that big otter box...so i said i had a t-Mobile 9700.. .. .. and i pulled it out of the holster to show him... so he said " that "ATT" on the wall paper, and that theme isn't ours or 3rd party... ... ... thats ATT's theme" so i said "Yea it is, i like how the boxes don't fade away....". he looked at me like i was joking with him..then i showed him that i have Rogers/Orange/TIM and the others. Pretty classic look on his face when he saw an ATT theme on T-Mobile phone.
Got Bold 9780 on Orange UK Network it can not hold a call whilst wifi enabled on any wifi network Urgent as I have to return the phone tomorrow under warranty
Most recently, my 9700 currently unable to get an ID from Blackberry Server. It is prompting with 80003 error and request me to connect again later. I have tried 4times.
I have been a BB lover for years. My Curve 5320 served me well and I loved it. When the new Bold 9700 was released I was one of the first to get it b/c businesses were offered the opportunity to get it before individuals. I was so excited about 3G, it's sleek look, etc. My excitement has officially crashed and burned. When placing calls it will fail repeatedly before even dialing the number. It will fail during calls up to 5 and 6 times in a few minute period, which is HORRIBLE during business calls. It will lock up when I'm trying to move between apps, it will spontaneously shut itself off. I'm feeling like my BB is possessed. This is my second 9700. The first the E key would stick or repeat 20 times on a text and the calls would fail, so they diligently sent me a new one. Thankfully, I no longer have to edit every text for 100 e's (i'm stopping @ theeeeeee storeeeeeeeeeee is theeeeeeereeeeeee anything you neeeeeeeeeeeeeeeeeeeeeeeed), but the failed calls thing is really pissing me off! Also, the volume on calls is really low in comparison to my Curve. To top it off, the 3G speed seems as slow as, if not slower than my former EDGE. I am hoping and praying that a software upgrade will fix all of these issues, but if it doesn't are there any suggestions as to what i can do? Other than switching to an iPhone? I for one happen to love my Qwerty keyboard and am not exactly fond of the on-screen keyboards.
What exactly will my IT department have access to on my BB if I allow them to connect me to their BES server. I would love to get my email and calender items; however, I do not want them to have access to my personal mail and/or my texts and so on.The BES server feature is great; but RIM really needs to have a way to basically partition your device. To allow you to link with one phone to your work and have all of your personal items; yet keep them separate so if you leave the company and they wipe your device they only wipe the company side. Not all of your personal data.
I have hunted around for this answer but haven't found it.I was so excited to read about BES Express as I thought it would finally allow full sync between my exchange server and my Bold 9700.However... my server is hosted (I am a one man band!). Will BESX be able to be integrated on to a hosted exchange server? Or will it be solely and only for people with their own exchange server? Initially I thought it was just going to be software to install onto my phone but I now think it will need to be installed server side. Also, will it possibly be available do you think as a fully hosted solution, in the same way as some providers offer hosted a BES and Exchange solution? i.e. a hosted BESX and Exchange solution? I'd be really interested to know your thoughts. I was so excited and now it seems that my excitement was misplaced!
Im at a hotel in florida and my 9700 connects to the wifi, but when i go to load an internet page it takes about 2 minutes and then says unable to connect to server or something along those lines, the internet works perfectly fine on my laptop.
I bought a new Bold 9700 a week ago.I got the synchronisation with my PC's Outlook working for calendar and contacts OK.Two days ago I set up the Blackberry so I could get my emails on it as well as the PC.Now when I go to synchronise, I get a message on the Blackberry Desktop Manager saying "The default service for your device's Calendar has changed since the last time you synchronised."Click OK to use your new default servicer and combine your data "."Click cancel to stop the synchronisation and revisit your default service options on your device."I have no idea why the default servce has changed (don't even know what it means) and what I should do. The calendar default service on the Bold shows my email address, so I guess it is something to do with my email setup.
