Lumia 1520 :: Cannot Press Anything Or Exit Search Screen
Nov 22, 2013
I am having a debilitating issue with the 1520. The bing search window popping up when my hand is no where near the search button. It exits me out of any app I am in and in some cases it freezes and I cannot press anything or exit the search screen. I have the Belkin folio wallet case and I noticed when closing the case it activates the search button. I lowered the touch sensitivity and this seemed to remedy that issue however the constant pop up of the bing search screen continues. I am going to do a wipe and reset of the device. Perhaps I have a lemon or maybe this device is not ready for primetime?
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Nov 2, 2014
I am getting this new issue since two weeks my search key is not on (its still working).I have the lumia cyan on my lumia 1520.
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Jun 30, 2014
It is probably discussed earlier, but I couldn't find a answer. Is it possible to replace Bing search button with Google? I am using 8.1 preview.
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Apr 20, 2014
My 1520 now has the Bing search menu keep popping up. It has dine this now many many times and often freezes the phone on that display. I have had it do this without even touching the screen. Just reading an article and out if nowhere it pops up. The only way to resume is to turn the screen off and back on. Its getting annoying and only seemed to do this after the last update, not windows 8.1, just the last regular update. I also get the screen shaking up and down sometimes and have to turn the screen off then back on. The screen contents will start shaking violently up and down. I have done the soft reboot several times and gone into the Bing settings to turn off but it still does this. I should have never updated this phone. It worked brilliantly before it. What's next, hard reboot?
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Oct 10, 2014
I've just noticed that the Lumia 1520 (brand new, bought last week) sometimes has the haptic feedback/vibrations turn off by itself when pressing the navigation buttons on the phone. However, they are set to on, in the 'touch' settings (running Lumia cyan now).
When I do a soft reset, the buttons start working for a with vibration, then stop (just to note, they work, just the haptic goes wonky). I tried giving the phone a call - the vibration still works, just doesn't seem to work.
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Jan 21, 2015
My 1520 acts so weird and, honestly, irritating as well.It sometimes touches on its own the search button which in turn brings up Cortana again and again tens of times and sometimes the back button gets clicked without being touched which in turn brings up the open apps list or whatever it's called.It happens so often and when it does, it causes me to seriously consider hitting the phone, although I've waited almost 6 months for it to come.
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Jun 20, 2010
At random times when im texting someone, the sms thread will freeze and then i would have to press the end key to exit. after i press the end key if i try to reread the conversation the previous sms i receive doesnt show up....
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Apr 25, 2012
There is no shortcut for search with the menu button after the ICS upgrade. Is there any solution to it? I had already asked it before on my previous post but didn't get any reply yet.
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Jul 19, 2014
I am a new Lumia 1520 owner and had been using an iPhone prior. On iPhone, I could take a screen shot just by pressing two buttons simultaneously and it would do so. With the Lumia, it seems I can only save a photo that's displaying on my screen. But what if I wanna take a screen shot of a text message conversation.
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Jul 14, 2015
I install an app on the playstore for remote control of kodi on my htpc computer , after uninstalling it , noticed when I long press and hold my home button It no longer opens up voice search, it opens google now cards page I then have to click on the mic button at the top to perform a voice search.
Is there a way to reset this ? , I uninstalled updates on google app cleared data ect , now when I press and hold my home button I only get these 2 options.
If I select "google" it opens google now page (same way as above)
Looking for a way tog et pack the long press home button and you can instantly start talking to the google voice .
I am stock rooted...
Attached Thumbnails....
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Nov 5, 2014
My wife and i both have the Lumia 1520, she's been having problems with the phone zooming in. She'll be on instagram and for some reason the screw will zoom in and can't you do it until I reset the phone, also noticed t that the screen will shake at times. Is there a fix for this in settings or is it a bug? Bought the phone 3 weeks ago.
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Dec 31, 2015
I have a Lumia 1520 that I ordered from China a month ago from Ebay. It's still under the seller's 90-day warranty.I noticed recently two problems:
1) On a white/light background, there are a few brighter spots on the screen.
2) On a black/dark background, when I tap on the phone, there is colour distortion in a few specific areas. Those areas being 1/2 inch above the back button, and on the area of the screen that would be above the camera module. If I drop the phone from a height of a 1/2 inch of so onto a solid surface, these areas become especially pronounced.
I first noticed these problems after I put the "Kaleidio Dual Layer Armor Hybrid" case on the phone. Taking the case off improved the problems, but not completely.
Should I return the phone for a replacement? Or are these problems fairly standard with the Lumia 1520?I absolutely LOVE the Lumia 1520 with Windows 10 installed - it is exactly what I want from a smartphone.
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Jul 26, 2014
I've had issues on WP 8.1 and 8.1 DP where the lock screen will jitter when attempting to unlock phone by sliding up. It doesn't always happen but enough where its worthy of complaint.
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Mar 19, 2015
Just recently the screen on my 1520 has started to become unresponsive after making or receiving calls and only a soft reset will fix it until the next time I have a call.
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Dec 20, 2015
My 1520's screen after having ghost touches it went blank and have not been able to access the phone even though the phone is making notification sounds.
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Apr 16, 2014
I have posted the problem in a video here :
Is there a solution ? or the Service Center is the place to go.
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Sep 11, 2014
I've been using the Lumia 1520 for almost 3 weeks now, and so far I noticed two things , one it rebooted two times , once when I opened calendar and another when I opened battery saver , it's a bit weird and hope it doesn't happen again.
Okay the important thing , there are some blank lines beneath apps like viber and whatsapp, moreover there's a big line just in the middle of the Facebook messenger app, so is it me ?
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Jun 9, 2015
Tiles jumping on home screen.They go up and down on the screen , touch screen doesn't respond. Only way to fix is to reboot the device ...
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Jun 25, 2014
I have a question regarding adjusting the screen brightness. I am visually impaired and I want to turn it down as much as possible since I am using Narrator the screen reader in Windowsphone 8.1 so I get Everything in speech.
Well, if I turn the screen brightness down to low, is it easy for someone to see what I am doing or is there an app that will let me almost do the screen dark? On other platforms there are.
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May 21, 2015
Today my phone's screen suddenly went unresponsive to touch. As of now, touching it doesn't do anything, so the phone is inoperable. This did not occur as the result of a drop or other abuse. However, I have seen the numerous "ghost swipe" posts, and I will admit that I always carry my phone in my front pocket, face down. However I put my phone on a flat surface and it didn't seem to be bent.
The interesting thing is that sometimes, touching the upper left hand corner of the screen will issue a vibration just like the one you get from pressing the capacitive buttons on the bottom. And 3 times I have actually opened Cortana from pressing and holding near the top left corner of the phone, above the LCD. I've attached a picture where I have highlighted the places where touching the corner can issue a vibration - the blue area provokes the vibration and the yellow dot is where I've managed to open Cortana.
All of the other buttons on the sides work fine, I've done many soft resets but I'm reluctant to do a hard one. Right now I'm probably just going to get the screen replaced or something, or do you think that the screen's not the problem?
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Aug 12, 2014
My wife's new 1520 has the 8.1 developer preview on it. She has been using it for a month or so & then recently as she was using it, the screen would completely turn black. A second later (or 1/2 second) everything on her display would come right back up. It appears the same as if you were changing the display resolution on a pc, the screen blanks out for a second & then to the new resolution. The phone isn't hot, nor was it recently charged. It doesn't matter what app is running. In fact, I hard resetted it yesterday & it still does it.
I noticed yesterday, after I completely resetted it, I was using IE & the screen went blank, then back on, but the screen was upside down. This lead me to believe it was a sensor, so I turned on the rotation lock. Since then it has never come back on upside down, but it still goes blank. It really appears as a hardware issue. I started with a clean slate & the problem still persists.
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Jun 22, 2012
Is there a known issue with the Search Screen Keyboard not hiding itself when you leave the search screen in IOS 5.1.1? Ever since I upgraded, if I go to the search screen, then flick the screen back to the first Aps page, the keyboard stays there in the middle of the screen and I have to click the off button off and on again.
Info:
iPhone 4, iOS 5.1.1, Search Screen Keyboard
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Aug 28, 2014
Notice webpages going off screen and nothing can be done. I have a screenshot to show what I mean however the WPC app do not have the options to attache images neither the mobile site of it. Frustrated that other platforms can format website correctly but not on WP platform. Anyway to ensure website load correctly?
Using Lumia 1520 w/windows phone 8.1 update 1 preview.
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Oct 14, 2014
I'm running the latest Dev preview so I have Cyan. I had an event on my calendar for last night. It starting showing the day before, awesome, but today it won't go away. I even restarted the phone, no dice. Deleted yesterdays event from my calendar, still there.
Having issues with the lock screen and calendar events with Cyan? I did a hard reset after doing the Cyan update and I did not restore from a backup. Also my calendar item in question was one I put into my phones calendar and does not come from my sync'd email account calendar or anything.
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Apr 6, 2014
They are very thin and extend almost the width of the screen. I assume this is some kind of screen defect, but it's pretty subtle. I'm considering waiting until WP8.1 comes out so I don't have to redo my start screen with a replacement unit. However, extremely small screen imperfections and maybe if they are normal for fairly large IPS displays.
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Jul 26, 2014
When the screen is locked and i receive a notification from Whatsapp the lockscreen starts to go up and down as I'm swiping it, it DOESN'T happens every time, it's like 1/5.
Today it went further, it unlocked the screen and messed around by itself until stops at Skype, I'm really disappointed right now afraid of it get worse, this is a hardware problem?
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Apr 16, 2014
I've downloaded windows 8.1 preview for Lumia 1520 all night to test this feature project my screen over Wi-Fi or Miracast but the project my screen DOES NOT WORK ON LUMIA 1520, IT SHOWS CANNOT CONNECT OVER WIFI PLEASE CONNECT USB, , secondly why music app taking so much of time to load even when I try to load it as soon as the phone starts with no background apps...
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Dec 16, 2015
Not sure if I have a hardware or software issue. I just updated my 1520 to Windows 10 (build 10586.29).
The touch screen will randomly stop working. I'll be trying to scroll, open an app, etc. Nothing. I have to reboot the entire phone. I also get random ghost touch issues.
None of this was happening on Windows 8.1. However, I have only had the phone for two days. Used 8.1 for one day and have been using 10 today. That is why I am unsure if this is an OS issue or a hardware defect.
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Jul 24, 2014
So I'm playing around with 8.1, and am trying to get an image I like as my start screen background. But no matter what I do to resize the image in Photoshop or what have you, my 1520 always wants to crop it. I want to use the entire image.
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Apr 19, 2015
My Lumia 1520 has a permanent discolouration in the lower right hand corner. There's a rusty purple blotch about the size of a pinky finger nail clipping about a cm above and half cm to the left of the menu ellipsis.
This blotch is ONLY VISIBLE ON BLACK BACKGROUNDS. When the screen is white or any other colour, the blotch doesn't appear.
I can see two lights at the edge of the screen (one above and one below the discolouration.)
This is strange because all the overheating issues are localized around the top left hand corner of the screen to the left of the camera lens. I assume the processor is in that region.
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Jul 17, 2014
There is always at least a 1 second lag between the time an event happens (phone ringing, message received, alarm sounding, etc.) and the time the screen actually lights up. So, when my phone is sitting next to me, when one of those things happens, I hover my finger over the screen for a second and wait for it to light up so I can do anything. I used to have an HTC 8x and the screen would always light up immediately.
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