Lumia 1520 :: Screen Unlocks Itself After Receiving Notification

Jul 26, 2014

When the screen is locked and i receive a notification from Whatsapp the lockscreen starts to go up and down as I'm swiping it, it DOESN'T happens every time, it's like 1/5.

Today it went further, it unlocked the screen and messed around by itself until stops at Skype, I'm really disappointed right now afraid of it get worse, this is a hardware problem?

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Lumia 1520 :: Not Receiving Text Message Notifications

Jan 25, 2016

I have to open the messaging app to see if anybody has texted me. I've missed 2 very important time sensitive text messages already that have burned me.

I also have a band 2 (hate how it manages messages), but this problem occurs even when bluetooth and band 2 is off/not connected.

Nothing shows up on glance/lock screen even if I have messaging chosen to show quick status.

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BB Bold :: 9900 Unlocks Itself When Receiving Email?

Sep 11, 2012

if my phone is locked , when i receive an email it unlocks itself, is there any settings i can change?

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Lumia 1520 :: Receiving Text From Own Number After Soft Reset?

Oct 10, 2014

When I do a soft reset my phone will text me with my own number. I will have two contacts in a text thread. When they reply to a text after the reboot I will get a response with my phone number listed instead of just the two contacts. When I respond to the text I text myself.

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Lumia 1520 :: Outlook Notification Are No Longer Working

Aug 1, 2014

looks like my notifications for Outlook are no longer working. I have a notification sound setup as well as "show in action center" enabled and "show notification banners" checked. This was working previously but a day or so ago I decided to do a hard reset and clean install of everything and after that I haven't been receiving the Outlook notifications. All other notifications that I have setup within the action center are working correctly.

So far I've tried re-syncing the Outlook account, unchecking it to sync and then rechecking, multiple soft resets, unchecking the action center settings for Outlook and nothing has worked.

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Lumia 1520 :: Music Doesn't Resume After Notification Or Call

Dec 13, 2014

I'm a Lumia 1520 user. Everytime I'm listening to music via stock 8.1 music app (so called Music or Xbox music, ver. 2.6.414.0) when I get a message or any sort of a notification, music stops and won't turn back until I manually open the app and press play. It happens in music app but also in the audiobook player or MixRadio.

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Lumia 1520 :: How To Take Immediate Screen Shots

Jul 19, 2014

I am a new Lumia 1520 owner and had been using an iPhone prior. On iPhone, I could take a screen shot just by pressing two buttons simultaneously and it would do so. With the Lumia, it seems I can only save a photo that's displaying on my screen. But what if I wanna take a screen shot of a text message conversation.

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Lumia 1520 :: Home Screen Zoomed In

Nov 5, 2014

My wife and i both have the Lumia 1520, she's been having problems with the phone zooming in. She'll be on instagram and for some reason the screw will zoom in and can't you do it until I reset the phone, also noticed t that the screen will shake at times. Is there a fix for this in settings or is it a bug? Bought the phone 3 weeks ago.

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Lumia 1520 :: Brighter Spots On Screen

Dec 31, 2015

I have a Lumia 1520 that I ordered from China a month ago from Ebay. It's still under the seller's 90-day warranty.I noticed recently two problems:

1) On a white/light background, there are a few brighter spots on the screen.

2) On a black/dark background, when I tap on the phone, there is colour distortion in a few specific areas. Those areas being 1/2 inch above the back button, and on the area of the screen that would be above the camera module. If I drop the phone from a height of a 1/2 inch of so onto a solid surface, these areas become especially pronounced.

I first noticed these problems after I put the "Kaleidio Dual Layer Armor Hybrid" case on the phone. Taking the case off improved the problems, but not completely.

Should I return the phone for a replacement? Or are these problems fairly standard with the Lumia 1520?I absolutely LOVE the Lumia 1520 with Windows 10 installed - it is exactly what I want from a smartphone.

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Lumia 1520 :: Lock Screen Jitters

Jul 26, 2014

I've had issues on WP 8.1 and 8.1 DP where the lock screen will jitter when attempting to unlock phone by sliding up. It doesn't always happen but enough where its worthy of complaint.

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Lumia 1520 :: Screen Freeze After Calls

Mar 19, 2015

Just recently the screen on my 1520 has started to become unresponsive after making or receiving calls and only a soft reset will fix it until the next time I have a call.

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Lumia 1520 :: Phone Screen Went Blank

Dec 20, 2015

My 1520's screen after having ghost touches it went blank and have not been able to access the phone even though the phone is making notification sounds.

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Lumia 1520 :: Screen Flicker / Stutter

Apr 16, 2014

I have posted the problem in a video here :

Is there a solution ? or the Service Center is the place to go.

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Lumia 1520 :: Some Blank Lines On The Screen

Sep 11, 2014

I've been using the Lumia 1520 for almost 3 weeks now, and so far I noticed two things , one it rebooted two times , once when I opened calendar and another when I opened battery saver , it's a bit weird and hope it doesn't happen again.

Okay the important thing , there are some blank lines beneath apps like viber and whatsapp, moreover there's a big line just in the middle of the Facebook messenger app, so is it me ?

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Lumia 1520 :: Tiles Jumping On Screen

Jun 9, 2015

Tiles jumping on home screen.They go up and down on the screen , touch screen doesn't respond. Only way to fix is to reboot the device ...

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Lumia 1520 :: Turning Down Screen Brightness

Jun 25, 2014

I have a question regarding adjusting the screen brightness. I am visually impaired and I want to turn it down as much as possible since I am using Narrator the screen reader in Windowsphone 8.1 so I get Everything in speech.

Well, if I turn the screen brightness down to low, is it easy for someone to see what I am doing or is there an app that will let me almost do the screen dark? On other platforms there are.

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Lumia 1520 :: Why Touch Screen Not Responsive Mostly

May 21, 2015

Today my phone's screen suddenly went unresponsive to touch. As of now, touching it doesn't do anything, so the phone is inoperable. This did not occur as the result of a drop or other abuse. However, I have seen the numerous "ghost swipe" posts, and I will admit that I always carry my phone in my front pocket, face down. However I put my phone on a flat surface and it didn't seem to be bent.

The interesting thing is that sometimes, touching the upper left hand corner of the screen will issue a vibration just like the one you get from pressing the capacitive buttons on the bottom. And 3 times I have actually opened Cortana from pressing and holding near the top left corner of the phone, above the LCD. I've attached a picture where I have highlighted the places where touching the corner can issue a vibration - the blue area provokes the vibration and the yellow dot is where I've managed to open Cortana.

All of the other buttons on the sides work fine, I've done many soft resets but I'm reluctant to do a hard one. Right now I'm probably just going to get the screen replaced or something, or do you think that the screen's not the problem?

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Lumia 1520 :: Screen Will Go Blank For A Second And Then Back

Aug 12, 2014

My wife's new 1520 has the 8.1 developer preview on it. She has been using it for a month or so & then recently as she was using it, the screen would completely turn black. A second later (or 1/2 second) everything on her display would come right back up. It appears the same as if you were changing the display resolution on a pc, the screen blanks out for a second & then to the new resolution. The phone isn't hot, nor was it recently charged. It doesn't matter what app is running. In fact, I hard resetted it yesterday & it still does it.

I noticed yesterday, after I completely resetted it, I was using IE & the screen went blank, then back on, but the screen was upside down. This lead me to believe it was a sensor, so I turned on the rotation lock. Since then it has never come back on upside down, but it still goes blank. It really appears as a hardware issue. I started with a clean slate & the problem still persists.

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Lumia 1520 :: Cannot Press Anything Or Exit Search Screen

Nov 22, 2013

I am having a debilitating issue with the 1520. The bing search window popping up when my hand is no where near the search button. It exits me out of any app I am in and in some cases it freezes and I cannot press anything or exit the search screen. I have the Belkin folio wallet case and I noticed when closing the case it activates the search button. I lowered the touch sensitivity and this seemed to remedy that issue however the constant pop up of the bing search screen continues. I am going to do a wipe and reset of the device. Perhaps I have a lemon or maybe this device is not ready for primetime?

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Lumia 1520 :: Webpages Going Off Screen - Not Loading Correctly

Aug 28, 2014

Notice webpages going off screen and nothing can be done. I have a screenshot to show what I mean however the WPC app do not have the options to attache images neither the mobile site of it. Frustrated that other platforms can format website correctly but not on WP platform. Anyway to ensure website load correctly?

Using Lumia 1520 w/windows phone 8.1 update 1 preview.

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Lumia 1520 :: Lock Screen Stuck At Updating?

Oct 14, 2014

I'm running the latest Dev preview so I have Cyan. I had an event on my calendar for last night. It starting showing the day before, awesome, but today it won't go away. I even restarted the phone, no dice. Deleted yesterdays event from my calendar, still there.

Having issues with the lock screen and calendar events with Cyan? I did a hard reset after doing the Cyan update and I did not restore from a backup. Also my calendar item in question was one I put into my phones calendar and does not come from my sync'd email account calendar or anything.

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Lumia 1520 :: Screen Has Two Horizontal Lines Of Distortion

Apr 6, 2014

They are very thin and extend almost the width of the screen. I assume this is some kind of screen defect, but it's pretty subtle. I'm considering waiting until WP8.1 comes out so I don't have to redo my start screen with a replacement unit. However, extremely small screen imperfections and maybe if they are normal for fairly large IPS displays.

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Lumia 1520 :: Does Not Support Project Screen Over WiFi

Apr 16, 2014

I've downloaded windows 8.1 preview for Lumia 1520 all night to test this feature project my screen over Wi-Fi or Miracast but the project my screen DOES NOT WORK ON LUMIA 1520, IT SHOWS CANNOT CONNECT OVER WIFI PLEASE CONNECT USB, , secondly why music app taking so much of time to load even when I try to load it as soon as the phone starts with no background apps...

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Lumia 1520 :: Phone Touch Screen Unresponsive

Dec 16, 2015

Not sure if I have a hardware or software issue. I just updated my 1520 to Windows 10 (build 10586.29).

The touch screen will randomly stop working. I'll be trying to scroll, open an app, etc. Nothing. I have to reboot the entire phone. I also get random ghost touch issues.

None of this was happening on Windows 8.1. However, I have only had the phone for two days. Used 8.1 for one day and have been using 10 today. That is why I am unsure if this is an OS issue or a hardware defect.

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Lumia 1520 :: Resize Image To Fit Start Screen

Jul 24, 2014

So I'm playing around with 8.1, and am trying to get an image I like as my start screen background. But no matter what I do to resize the image in Photoshop or what have you, my 1520 always wants to crop it. I want to use the entire image.

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Lumia 1520 :: Semi-permanent Screen Discoloration

Apr 19, 2015

My Lumia 1520 has a permanent discolouration in the lower right hand corner. There's a rusty purple blotch about the size of a pinky finger nail clipping about a cm above and half cm to the left of the menu ellipsis.

This blotch is ONLY VISIBLE ON BLACK BACKGROUNDS. When the screen is white or any other colour, the blotch doesn't appear.

I can see two lights at the edge of the screen (one above and one below the discolouration.)

This is strange because all the overheating issues are localized around the top left hand corner of the screen to the left of the camera lens. I assume the processor is in that region.

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Lumia 1520 :: Screen Does Not Immediately Display When Needed

Jul 17, 2014

There is always at least a 1 second lag between the time an event happens (phone ringing, message received, alarm sounding, etc.) and the time the screen actually lights up. So, when my phone is sitting next to me, when one of those things happens, I hover my finger over the screen for a second and wait for it to light up so I can do anything. I used to have an HTC 8x and the screen would always light up immediately.

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Lumia 1520 :: Why Has Touch Screen Stopped Working

May 18, 2015

Several times per day, my screen just stops working. The LCD portion of the screen still turns on and off, but it won't recognize any touches. The only way out is a soft reset, since I can't swipe down to turn the phone off, then it works again. I have the Windows 10 preview installed, if that matters.

I'm thinking that it's a hardware issue, but I'm not 100% on that, since a soft reset temporarily solves the problem.

I also tried a hard reset and that had me hopeful, because it worked most of the day, then the issue returned in the evening.

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Lumia 1520 :: How To Open The Home Screen When Unlock It

Jan 31, 2016

I would like to be able to open the home screen everytime I unlock the screen

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Lumia 1520 :: Why Does Screen Lag In Automatic Light Conditions

Apr 7, 2015

I have noticed that when I'm watching a video or playing a game in automatic display light, when the light condition of environment changes and it makes the screen brightness change as well, I see a brief lag happening.

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Lumia 1520 :: Random Touches When Turn On The Screen

Dec 4, 2014

My 1520 have a real issue when I turn on the screen from stand by, the screen start to react like if i randomly touching it hundred times. Then if I slide to enter password, the first number i touch once will be entered many times in milliseconds and the device will give me that i entered wrong password. If I lock and unlock the screen it will return to be responsive correctly to my touches. This happens to me many times daily and lately it became more frequent.

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