Lumia 1520 :: Phone Screen Went Blank

Dec 20, 2015

My 1520's screen after having ghost touches it went blank and have not been able to access the phone even though the phone is making notification sounds.

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Lumia 1520 :: Some Blank Lines On The Screen

Sep 11, 2014

I've been using the Lumia 1520 for almost 3 weeks now, and so far I noticed two things , one it rebooted two times , once when I opened calendar and another when I opened battery saver , it's a bit weird and hope it doesn't happen again.

Okay the important thing , there are some blank lines beneath apps like viber and whatsapp, moreover there's a big line just in the middle of the Facebook messenger app, so is it me ?

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Lumia 1520 :: Screen Will Go Blank For A Second And Then Back

Aug 12, 2014

My wife's new 1520 has the 8.1 developer preview on it. She has been using it for a month or so & then recently as she was using it, the screen would completely turn black. A second later (or 1/2 second) everything on her display would come right back up. It appears the same as if you were changing the display resolution on a pc, the screen blanks out for a second & then to the new resolution. The phone isn't hot, nor was it recently charged. It doesn't matter what app is running. In fact, I hard resetted it yesterday & it still does it.

I noticed yesterday, after I completely resetted it, I was using IE & the screen went blank, then back on, but the screen was upside down. This lead me to believe it was a sensor, so I turned on the rotation lock. Since then it has never come back on upside down, but it still goes blank. It really appears as a hardware issue. I started with a clean slate & the problem still persists.

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Lumia 1520 :: Photos Tile Goes Blank After A While

Nov 17, 2014

So I've noticed my doublewide photos tile was just a solid color. I went into the settings and tapped shuffle now. This fixes the problem, but after so many hours (not exactly sure how long), it goes back to being an empty tile.

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Lumia 1520 :: App Tiles Going Blank / Transparent And Non-responsive

Jan 2, 2015

I have recently come across this issue where my app tiles start going blank/transparent. I formatted my 64gb card to exFAT twice and the only solution seems to restart the phone or soft reset multiple times until they show up.

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Lumia 1520 :: Phone Touch Screen Unresponsive

Dec 16, 2015

Not sure if I have a hardware or software issue. I just updated my 1520 to Windows 10 (build 10586.29).

The touch screen will randomly stop working. I'll be trying to scroll, open an app, etc. Nothing. I have to reboot the entire phone. I also get random ghost touch issues.

None of this was happening on Windows 8.1. However, I have only had the phone for two days. Used 8.1 for one day and have been using 10 today. That is why I am unsure if this is an OS issue or a hardware defect.

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Lumia 1520 :: Why To Have Black Line Down On Phone Screen

Dec 2, 2014

Lumia 1520 seems to have a black line running vertically down the screen (see attached photo). I am hoping it is just software related but I have done a factory reset and it is still there. It is not a crack and if it is dead pixels I have never seen them like that before. I have included a picture....

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Lumia 1520 :: Blue Smudge Appearing In Phone Screen

Mar 7, 2015

Experiencing a sudden blue smudge appearing in phone screen? it becomes really noticeable on dark backgrounds. It happens to me a while ago without clear cause and I dont know what should I do to make it go away.

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Lumia 1520 :: Doesn't Return To Phone Screen During Call

Sep 25, 2014

With the 1520, when I switch away from the phone screen during a phone call and activate and deactivate the proximity sensor, it returns to the last screen I was on with a banner on the top rather than returning to the phone screen. With the 1020, it always returns to the phone screen.

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Lumia 1520 :: When Unlock Phone By Swiping Up / No Movement On Screen

Jul 26, 2014

When you unlock your phone by swiping up on the lock screen, if you try to swipe up on the Start screen immediately from the bottom of that screen, you will likely get no movement on the screen. If you swipe up from the top half of the screen you will likely get immediate movement of that screen.It seems as though when the phone performs screen transitions that the top half of the screen gets its touch enabled anywhere from a half a second to a second or two faster than the bottom half of the screen.

This became really apparent with the new animated lock screens that were just released. With one of those installed (aka the first choice in the list of animated lock screens), if you unlock your phone, try immediately swiping up from the bottom multiple times rapidly on the Start screen once it becomes visible. For me, it doesn't register a swipe for almost 2 seconds. But the top half of the screen registers a swipe almost instantly. It does have a little more of a delay on the top half than it does if you use just a normal lock screen.

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Lumia 1520 :: How To Access Phone If Lock Screen Button Not Working

Dec 19, 2014

The lock screen button in my Lumia 1520 is not working. I cannot unlock the screen by pressing it but I can switch it off by holding it for a few seconds. I already did a couple of soft resets but the problem is still there. I can't do ah hard reset at this moment.

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Lumia 950 XL :: Why Does Screen Go Blank When On A Call

Dec 22, 2015

My 950XL goes blank when making a phone call. I understand for it to go blank (may be) but if the call went into answering machine I cannot wake the phone up to hung up.

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Nokia Lumia :: 820 Screen Is Broken And Gone Blank?

Jan 3, 2013

My Nokia Lumia 820 Screen is broken and gone blank, how do I fix it. The phone is three weeks old.

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Lumia 1520 :: Moving Items From Phone To New SD Card On Phone

Oct 22, 2015

I just added a 32GB SD card to my Lumia 1520. I'd like to move some of the items that are on my phone (photos, music, files for work, etc.) onto the card.

Also, I've seen threads on here that mention issues with music that has been moved to the cards not being playable. I have enough issues with my phone giving error messages on the music app now without adding another complication.

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Lumia 1520 :: How To Take Immediate Screen Shots

Jul 19, 2014

I am a new Lumia 1520 owner and had been using an iPhone prior. On iPhone, I could take a screen shot just by pressing two buttons simultaneously and it would do so. With the Lumia, it seems I can only save a photo that's displaying on my screen. But what if I wanna take a screen shot of a text message conversation.

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Nokia Lumia :: 800 Is On And Charged / But Screen Had Gone Completely Blank

Mar 18, 2012

Earlier today I was speaking to my friend on my Nokia Lumia 800. When the call ended I took the phone from my ear to hang up the call, but the screen had gone completely blank.I know the phone is on and it is charged. When I press any of the back arrow ← / windows icon / magnifying glass, the phone does react in the same way it does if I were to touch these when the phone is on, but locked.However, nothing appears on the screen it just remains blank.I have tried calling my phone from another phone, and it rang as it would if my phone was on but the screen is still blank.Has the screen permanently died and the phone need replacing?

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Nokia Lumia :: 800 Constant Blank Screen During Calls

Dec 4, 2012

I have a nokia lumia 800, when im on a call the screen stays blank so i cant access any of the in call options? i dont have a screen protector on the phone, i have run the diagnostics app and the the proximity sensor is responding fine!! so it leads me to think its a software issue?

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Lumia 1520 :: Home Screen Zoomed In

Nov 5, 2014

My wife and i both have the Lumia 1520, she's been having problems with the phone zooming in. She'll be on instagram and for some reason the screw will zoom in and can't you do it until I reset the phone, also noticed t that the screen will shake at times. Is there a fix for this in settings or is it a bug? Bought the phone 3 weeks ago.

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Lumia 1520 :: Brighter Spots On Screen

Dec 31, 2015

I have a Lumia 1520 that I ordered from China a month ago from Ebay. It's still under the seller's 90-day warranty.I noticed recently two problems:

1) On a white/light background, there are a few brighter spots on the screen.

2) On a black/dark background, when I tap on the phone, there is colour distortion in a few specific areas. Those areas being 1/2 inch above the back button, and on the area of the screen that would be above the camera module. If I drop the phone from a height of a 1/2 inch of so onto a solid surface, these areas become especially pronounced.

I first noticed these problems after I put the "Kaleidio Dual Layer Armor Hybrid" case on the phone. Taking the case off improved the problems, but not completely.

Should I return the phone for a replacement? Or are these problems fairly standard with the Lumia 1520?I absolutely LOVE the Lumia 1520 with Windows 10 installed - it is exactly what I want from a smartphone.

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Lumia 1520 :: Lock Screen Jitters

Jul 26, 2014

I've had issues on WP 8.1 and 8.1 DP where the lock screen will jitter when attempting to unlock phone by sliding up. It doesn't always happen but enough where its worthy of complaint.

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Lumia 1520 :: Screen Freeze After Calls

Mar 19, 2015

Just recently the screen on my 1520 has started to become unresponsive after making or receiving calls and only a soft reset will fix it until the next time I have a call.

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Lumia 1520 :: Screen Flicker / Stutter

Apr 16, 2014

I have posted the problem in a video here :

Is there a solution ? or the Service Center is the place to go.

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Lumia 1520 :: Tiles Jumping On Screen

Jun 9, 2015

Tiles jumping on home screen.They go up and down on the screen , touch screen doesn't respond. Only way to fix is to reboot the device ...

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Lumia 1520 :: Turning Down Screen Brightness

Jun 25, 2014

I have a question regarding adjusting the screen brightness. I am visually impaired and I want to turn it down as much as possible since I am using Narrator the screen reader in Windowsphone 8.1 so I get Everything in speech.

Well, if I turn the screen brightness down to low, is it easy for someone to see what I am doing or is there an app that will let me almost do the screen dark? On other platforms there are.

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Lumia 1520 :: Why Touch Screen Not Responsive Mostly

May 21, 2015

Today my phone's screen suddenly went unresponsive to touch. As of now, touching it doesn't do anything, so the phone is inoperable. This did not occur as the result of a drop or other abuse. However, I have seen the numerous "ghost swipe" posts, and I will admit that I always carry my phone in my front pocket, face down. However I put my phone on a flat surface and it didn't seem to be bent.

The interesting thing is that sometimes, touching the upper left hand corner of the screen will issue a vibration just like the one you get from pressing the capacitive buttons on the bottom. And 3 times I have actually opened Cortana from pressing and holding near the top left corner of the phone, above the LCD. I've attached a picture where I have highlighted the places where touching the corner can issue a vibration - the blue area provokes the vibration and the yellow dot is where I've managed to open Cortana.

All of the other buttons on the sides work fine, I've done many soft resets but I'm reluctant to do a hard one. Right now I'm probably just going to get the screen replaced or something, or do you think that the screen's not the problem?

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Lumia 1520 :: No Sound From Phone

Aug 24, 2014

I just went to watch a video on my 1520 and the sound won't work. I've tried restarting it multiple times but to no avail. When i push the volume rocker, only the head phone slider appears. I I've plugged head phones in and they don't work either.

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Lumia 1520 :: Why Is Phone Turning Off And On

Jul 17, 2015

my lumia430 is turning off and automatically on after about two hours consistently,

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Lumia 1520 :: Phone Is Getting Very Hot While Charging

Dec 5, 2015

I recently screwed my phone by placing the phone in window for network coverage during rain. As the rain water spilled over it and few drops got it and brought me some weird issue.

1) Capacitive lights are not working . Only back arrow light didn't work.
2) Mic also not working.

I take it to Nokia care and got it fixed without warranty since it is two year old.And the technician told be that he changed many spare parts and he make use of 1320 spare and got it fixed. And now I feel my phone is getting very hot while charging and warm during normal usage in the top right corner of back side. I don't see heating issue on my other Lumia 1320 and 640 xl

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Lumia 1520 :: Phone Not Recognized By PC At All

Nov 22, 2015

Here are the points....

Only charges when plugged in, slow charging notification pops up.
No new hardware "ding" sound.
No new devices in device manager.
No devices with exclamation mark in device manager.
No unknown or unrecognized devices in device manager.
No devices listed in usb-view

Background : I was on Windows 10 build 10581. Upgraded to 10586. All fine.

Phone showed up and everything. However I wanted to go back to 8.1, so I started up the Windows Device Recovery Tool. It asked for a mandatory update. Updated. It recognized my phone (which was on). Started downloading server side software. I ran out of battery (the laptop), and it shut down. After starting up again, the phone is unrecognizable.

I unintsalled Windows Device Recovery Tool and tried to install again. Error. Several times. Finally after cleaning up everything related to it (RevoUninstaller), I managed to install it again. However, my phone still never is recognized. Uninstalled all Nokia/Microsoft drivers (no luck).

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Lumia 1520 :: Phone Getting No Service

Mar 28, 2015

I bought a Lumia 1520.3 from B&H and I cut my sim card down from a micro sim to a nano sim. I know it still works because I put it back in my 920. It says on my 1520.3 says no service in the live tile.

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Lumia 1520 :: Which Camera App Shall Use On The Phone

Aug 28, 2014

I've recently picked up a 1520 and am now wondering which camera App to use. I haven't taken many pictures in the past but that is likely to change since I will be travelling a lot soon (which admittedly was the main reason to pick up a new device).

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