Lumia 1520 :: Blue Smudge Appearing In Phone Screen
Mar 7, 2015
Experiencing a sudden blue smudge appearing in phone screen? it becomes really noticeable on dark backgrounds. It happens to me a while ago without clear cause and I dont know what should I do to make it go away.
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Dec 20, 2015
My 1520's screen after having ghost touches it went blank and have not been able to access the phone even though the phone is making notification sounds.
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Dec 16, 2015
Not sure if I have a hardware or software issue. I just updated my 1520 to Windows 10 (build 10586.29).
The touch screen will randomly stop working. I'll be trying to scroll, open an app, etc. Nothing. I have to reboot the entire phone. I also get random ghost touch issues.
None of this was happening on Windows 8.1. However, I have only had the phone for two days. Used 8.1 for one day and have been using 10 today. That is why I am unsure if this is an OS issue or a hardware defect.
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Dec 2, 2014
Lumia 1520 seems to have a black line running vertically down the screen (see attached photo). I am hoping it is just software related but I have done a factory reset and it is still there. It is not a crack and if it is dead pixels I have never seen them like that before. I have included a picture....
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Sep 25, 2014
With the 1520, when I switch away from the phone screen during a phone call and activate and deactivate the proximity sensor, it returns to the last screen I was on with a banner on the top rather than returning to the phone screen. With the 1020, it always returns to the phone screen.
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Jul 26, 2014
When you unlock your phone by swiping up on the lock screen, if you try to swipe up on the Start screen immediately from the bottom of that screen, you will likely get no movement on the screen. If you swipe up from the top half of the screen you will likely get immediate movement of that screen.It seems as though when the phone performs screen transitions that the top half of the screen gets its touch enabled anywhere from a half a second to a second or two faster than the bottom half of the screen.
This became really apparent with the new animated lock screens that were just released. With one of those installed (aka the first choice in the list of animated lock screens), if you unlock your phone, try immediately swiping up from the bottom multiple times rapidly on the Start screen once it becomes visible. For me, it doesn't register a swipe for almost 2 seconds. But the top half of the screen registers a swipe almost instantly. It does have a little more of a delay on the top half than it does if you use just a normal lock screen.
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Dec 19, 2014
The lock screen button in my Lumia 1520 is not working. I cannot unlock the screen by pressing it but I can switch it off by holding it for a few seconds. I already did a couple of soft resets but the problem is still there. I can't do ah hard reset at this moment.
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Jan 18, 2012
Not sure if there is an easy fix when a green smudge appears under my screen...
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Dec 10, 2012
After putting my phone in my pocket last night, i took it out to realize that it wouldn't turn on. It was charged, but i tried to charge it again, hoping that would wake it--no luck. So, tried soft reset, hard reset, removing the SIM then soft and hard resets, but no luck. Now all I get is a blue screen after the initial AT&T logo. Very sad, I want to like ths phone, but it is hard to use when it is bricked (or I am waiting for a new one). I guess I am off to the AT&T store for a new one...
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Oct 13, 2013
Blue tint on screen when viewing from an angle. I know that amoled has this inheritance problem but mine seems to be a bit extreme on an angle, I can really see the blue.
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Oct 22, 2015
I just added a 32GB SD card to my Lumia 1520. I'd like to move some of the items that are on my phone (photos, music, files for work, etc.) onto the card.
Also, I've seen threads on here that mention issues with music that has been moved to the cards not being playable. I have enough issues with my phone giving error messages on the music app now without adding another complication.
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Jul 19, 2014
I am a new Lumia 1520 owner and had been using an iPhone prior. On iPhone, I could take a screen shot just by pressing two buttons simultaneously and it would do so. With the Lumia, it seems I can only save a photo that's displaying on my screen. But what if I wanna take a screen shot of a text message conversation.
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Nov 5, 2014
My wife and i both have the Lumia 1520, she's been having problems with the phone zooming in. She'll be on instagram and for some reason the screw will zoom in and can't you do it until I reset the phone, also noticed t that the screen will shake at times. Is there a fix for this in settings or is it a bug? Bought the phone 3 weeks ago.
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Dec 31, 2015
I have a Lumia 1520 that I ordered from China a month ago from Ebay. It's still under the seller's 90-day warranty.I noticed recently two problems:
1) On a white/light background, there are a few brighter spots on the screen.
2) On a black/dark background, when I tap on the phone, there is colour distortion in a few specific areas. Those areas being 1/2 inch above the back button, and on the area of the screen that would be above the camera module. If I drop the phone from a height of a 1/2 inch of so onto a solid surface, these areas become especially pronounced.
I first noticed these problems after I put the "Kaleidio Dual Layer Armor Hybrid" case on the phone. Taking the case off improved the problems, but not completely.
Should I return the phone for a replacement? Or are these problems fairly standard with the Lumia 1520?I absolutely LOVE the Lumia 1520 with Windows 10 installed - it is exactly what I want from a smartphone.
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Jul 26, 2014
I've had issues on WP 8.1 and 8.1 DP where the lock screen will jitter when attempting to unlock phone by sliding up. It doesn't always happen but enough where its worthy of complaint.
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Mar 19, 2015
Just recently the screen on my 1520 has started to become unresponsive after making or receiving calls and only a soft reset will fix it until the next time I have a call.
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Apr 16, 2014
I have posted the problem in a video here :
Is there a solution ? or the Service Center is the place to go.
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Sep 11, 2014
I've been using the Lumia 1520 for almost 3 weeks now, and so far I noticed two things , one it rebooted two times , once when I opened calendar and another when I opened battery saver , it's a bit weird and hope it doesn't happen again.
Okay the important thing , there are some blank lines beneath apps like viber and whatsapp, moreover there's a big line just in the middle of the Facebook messenger app, so is it me ?
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Jun 9, 2015
Tiles jumping on home screen.They go up and down on the screen , touch screen doesn't respond. Only way to fix is to reboot the device ...
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Jun 25, 2014
I have a question regarding adjusting the screen brightness. I am visually impaired and I want to turn it down as much as possible since I am using Narrator the screen reader in Windowsphone 8.1 so I get Everything in speech.
Well, if I turn the screen brightness down to low, is it easy for someone to see what I am doing or is there an app that will let me almost do the screen dark? On other platforms there are.
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May 21, 2015
Today my phone's screen suddenly went unresponsive to touch. As of now, touching it doesn't do anything, so the phone is inoperable. This did not occur as the result of a drop or other abuse. However, I have seen the numerous "ghost swipe" posts, and I will admit that I always carry my phone in my front pocket, face down. However I put my phone on a flat surface and it didn't seem to be bent.
The interesting thing is that sometimes, touching the upper left hand corner of the screen will issue a vibration just like the one you get from pressing the capacitive buttons on the bottom. And 3 times I have actually opened Cortana from pressing and holding near the top left corner of the phone, above the LCD. I've attached a picture where I have highlighted the places where touching the corner can issue a vibration - the blue area provokes the vibration and the yellow dot is where I've managed to open Cortana.
All of the other buttons on the sides work fine, I've done many soft resets but I'm reluctant to do a hard one. Right now I'm probably just going to get the screen replaced or something, or do you think that the screen's not the problem?
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Aug 12, 2014
My wife's new 1520 has the 8.1 developer preview on it. She has been using it for a month or so & then recently as she was using it, the screen would completely turn black. A second later (or 1/2 second) everything on her display would come right back up. It appears the same as if you were changing the display resolution on a pc, the screen blanks out for a second & then to the new resolution. The phone isn't hot, nor was it recently charged. It doesn't matter what app is running. In fact, I hard resetted it yesterday & it still does it.
I noticed yesterday, after I completely resetted it, I was using IE & the screen went blank, then back on, but the screen was upside down. This lead me to believe it was a sensor, so I turned on the rotation lock. Since then it has never come back on upside down, but it still goes blank. It really appears as a hardware issue. I started with a clean slate & the problem still persists.
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Aug 24, 2014
I just went to watch a video on my 1520 and the sound won't work. I've tried restarting it multiple times but to no avail. When i push the volume rocker, only the head phone slider appears. I I've plugged head phones in and they don't work either.
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Jul 17, 2015
my lumia430 is turning off and automatically on after about two hours consistently,
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Dec 5, 2015
I recently screwed my phone by placing the phone in window for network coverage during rain. As the rain water spilled over it and few drops got it and brought me some weird issue.
1) Capacitive lights are not working . Only back arrow light didn't work.
2) Mic also not working.
I take it to Nokia care and got it fixed without warranty since it is two year old.And the technician told be that he changed many spare parts and he make use of 1320 spare and got it fixed. And now I feel my phone is getting very hot while charging and warm during normal usage in the top right corner of back side. I don't see heating issue on my other Lumia 1320 and 640 xl
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Nov 22, 2015
Here are the points....
Only charges when plugged in, slow charging notification pops up.
No new hardware "ding" sound.
No new devices in device manager.
No devices with exclamation mark in device manager.
No unknown or unrecognized devices in device manager.
No devices listed in usb-view
Background : I was on Windows 10 build 10581. Upgraded to 10586. All fine.
Phone showed up and everything. However I wanted to go back to 8.1, so I started up the Windows Device Recovery Tool. It asked for a mandatory update. Updated. It recognized my phone (which was on). Started downloading server side software. I ran out of battery (the laptop), and it shut down. After starting up again, the phone is unrecognizable.
I unintsalled Windows Device Recovery Tool and tried to install again. Error. Several times. Finally after cleaning up everything related to it (RevoUninstaller), I managed to install it again. However, my phone still never is recognized. Uninstalled all Nokia/Microsoft drivers (no luck).
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Mar 28, 2015
I bought a Lumia 1520.3 from B&H and I cut my sim card down from a micro sim to a nano sim. I know it still works because I put it back in my 920. It says on my 1520.3 says no service in the live tile.
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Aug 28, 2014
I've recently picked up a 1520 and am now wondering which camera App to use. I haven't taken many pictures in the past but that is likely to change since I will be travelling a lot soon (which admittedly was the main reason to pick up a new device).
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Aug 3, 2014
I just upgraded to cyan 8.1 two days ago... Did a fresh install. I downgraded to Windows 8 and then install cyan. I DID NOT backup my apps, instead I just installed each app one by one.
Only problem i have is that if my phone is charged past 89% it turns off by itself and i have to hit the power button to power it up. (It only turns off by itself if i leave it alone... but when i'm using it, it works fine.)
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Feb 6, 2015
I have the unlocked 1520 from Latin America. It came with Cyan out of the box and I installed preview for developers and updated. Trouble is, it doesn't say that I have Denim, yet I have the live app folders feature.
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Nov 22, 2013
I am having a debilitating issue with the 1520. The bing search window popping up when my hand is no where near the search button. It exits me out of any app I am in and in some cases it freezes and I cannot press anything or exit the search screen. I have the Belkin folio wallet case and I noticed when closing the case it activates the search button. I lowered the touch sensitivity and this seemed to remedy that issue however the constant pop up of the bing search screen continues. I am going to do a wipe and reset of the device. Perhaps I have a lemon or maybe this device is not ready for primetime?
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