Nokia Lumia :: 920 Dead - Blue Screen Of Death?
Dec 10, 2012
After putting my phone in my pocket last night, i took it out to realize that it wouldn't turn on. It was charged, but i tried to charge it again, hoping that would wake it--no luck. So, tried soft reset, hard reset, removing the SIM then soft and hard resets, but no luck. Now all I get is a blue screen after the initial AT&T logo. Very sad, I want to like ths phone, but it is hard to use when it is bricked (or I am waiting for a new one). I guess I am off to the AT&T store for a new one...
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Feb 21, 2010
Windows Vista, 32-bit, Home Premium, Service Pack 2
Nokia 5530 XpressMusic
Problem: BSOD (Blue Screen of Death) occurs constantly.
I think the problem is the phone drivers (via cable). The program itself shouldn't be it.I made a system recovery, which worked. And my computer was restored. But when I tried once again the same problem occurred.
How can I use the phone with the computer without getting the BSOD?
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Jun 25, 2010
I tried to search this on this and other websites. When I plug my LG Accolade ( aka VX5600 ) into my desk top computer (Dell , Windows XP ) using the LG supplied USB cable, my computer displays the dreaded " Blue Screen O' Death " and says something about needing a driver or some such. It is convenient for me to plug my cell into the USB for recharging while I work at my computer ( it also seems to charge faster ). My last phone, Samsung Gleam, was a pleasure to use in this fashion but it would not SYNC with my Ford Sync system. The Accolade does that quite nicely,but kills my PC.
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Sep 12, 2014
My Iphone 5S dot restarts after the blue screen...is still on Iphone Logo ......
Info:
iPhone 5s, iOS 7.1.2
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Apr 15, 2010
I have a Curve and this is the second time that I have plugged my Curve in (via USB) and used the Desktop Manager to back-up my Blackberry and it crashes my computer. I got the Blue Screen of Death both times that I tried to back up my Blackberry. I'm afraid it's going to crash my computer, or my Blackberry. I have read that by having the HP Printer driver installed it could cause it. I don't know if it's true or not.
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Dec 2, 2014
For the past two months after update to iOS 8 i started experiencing Blue Screen of death from time to time.I was ignoring this issue by simple restart, but from today it became unbearable.Blue screen of death appears without any reason and puts iPhone into constant reload which can take hours.Â
I decided to put it into Restore mode, but that blue screen appears even in the middle of the restore - not allowing me even to restore it (constant error 9). I googled the fix - but even though this issue is widespread - there are no known fixes which work to date. What shocks me the most is that Apple is silent about it.Â
Info:
iPhone 5s, iOS 8.1.1, Blue screen of death
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Sep 8, 2014
How do I get my phone to turn on and start up normal after blue screen of death?Â
I was using my phone today and the blue screen of death with white figures came up.  The phone immediately crashed and turned off. I initially thought the battery was dead in addition to whatever else was going on. I charged for 20 minutes without turning on, did a hard reboot and the apple came up, followed by now a blank blue screen of death. I tried a second reboot and now the phone will not turn on. I toggled mute button in addition to the power and home which I read is sometimes necessary. Charger is working fine since it did come on once already.Â
Info:
iPhone 5, iOS 7.1.2
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Sep 2, 2014
My Iphone flips back and forth from the blue screen of death and the apple logo. It does not stop.
Is it repairable?
Info:
iPhone 5, iOS 7.0.1
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Jan 18, 2016
Out of nowhere, the screen will not respond. I still have a pulsating blue LED and soft keys light up.
I've tried all button combos and still no success... Its running stock and no customization at all...
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May 8, 2012
have a big dead pixel in my screen and I want to know if Nokia will repair it for free.
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Jun 1, 2010
Clue anybody to probable cuase of white screen of death on a 5800 xm . Where phone just sticks on the white screen or sometimes the actual boot screen . Its not a reboot that happens phone just freezes battery out solves the problem . Have an idea that it could be tied to the Auto Keyguard switch but that may be a red herring.
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Jun 14, 2011
I went to turn my nokia x6 on this morning and it vibrated but the screen stayed black and no buttons lit up. I tried taking the battery out and putting it back in, i tried connecting it to a usb but nothing. All i can do is turn it on and off.
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Feb 28, 2011
I own a Nokia X3-00. When I first purchased it, after 2 days, it failed to switch on. Instead a white screen appeared and after the Nokia logo appears, the screen flashes 3-4 times and than it goes off. I got a new set in place of it since it was just 3 days old. Now the new phone I got also got the same problem of white screen. I wanted to ask that what is the reason behind this white screen problem? I didn't update the firmware and didn't disturbed any settings of the phone.
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Mar 7, 2015
Experiencing a sudden blue smudge appearing in phone screen? it becomes really noticeable on dark backgrounds. It happens to me a while ago without clear cause and I dont know what should I do to make it go away.
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Oct 13, 2013
Blue tint on screen when viewing from an angle. I know that amoled has this inheritance problem but mine seems to be a bit extreme on an angle, I can really see the blue.
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Dec 21, 2011
I received my phone on the day of release and its been workign since. It went off last night after I forgot to charge it and now its completely dead. I have tried all the usual tricks and tips, reset etc... nothing is working. Vodafone are being a nightmare to try and deal with.
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Dec 26, 2012
I purchased a Nokia Lumia 920 white in SHARJAH on 16th December with a lot of excitement. But on 25th night the phone went dead & was not responding without a reason. I initially thought maybe its the battery drain. But that was not the case. I put it to charging the whole night & lo in the morning the phone wont switch on at all. I had a chat with the Nokia UAE hotline chat with a gentleman & online chat with a lady & all I got was a solace & conform rather than a sense of urgency to fix the problem.
I also did a little research here & on Microsoft Windows phone support for Middle East, looks like I am not the only one with this issue. There are quite a few such cases. Its quite disappointing that as a consumer I spend 2500 bucks for a defective piece of instrument & all I get to hear is that, we will look into this felt like quite dumb in fact.Since I had purchased it from a reputed (???) retailer, I went over this morning & returned back the instrument. I was told it may take more than two weeks to look at the problem & fix it & until then I am left high & dry.
So the next time you buy a NOKIA product, my advise is to be check the history on the manufacturers website for any grievances with the product by any customers before you get one especially if you are paying 2500 bucks. I am now aiting with my fingers crosses for my device to be sent to the nokia care by the retailer & returned back to me after a fix(hope it is a good fix !!!!!!). Until then I have to keep praying & hope for the best.
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Jan 22, 2012
I've been loving the Lumia 800 since I got it bar a few problems getting it turn on, but this one takes the cake. Last night I was using my phone before I went to sleep and the battery died so I put it to one side. This morning I go to charge the phone and I'm getting very very little response from the phone. Once I plug the charger in the phone vibrates twice, although the second time it appears to be getting 'cut off.' At no point is anything visible on the screen.
Tried to use the laptop and I get the USB connection sound from my PC, however it then plays the 'removed USB device' sound and there's no indication the phone's connected.
The only technique that gets any kind of response is the 'soft reset', holding the power button and bottom volume button for 10 seconds which gets my carrier's logo up on screen before it quickly dies.
As this is my only phone I'm getting rather stressed about this. I really do need my phone in the week. Would you guys suggest I take it to one of my carrier's shop or try and go through Nokia themselves?
So dissapointed because it's my favourite phone I've ever owned, and now it's useless and causing me a lot of undue stress.
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Jun 2, 2012
When I take a picture with a white background a circular blue tint appears in the middle of the page. How do I get rid of this? Am I using the right camera settings?
1. Phone Manufacturer: Nokia
2. Phone Model: Lumia 900
3. Mobile Operator: AT&T
4. Phone Operating System version: Windows Phone 7.5 (7.10.8112.7)
5. Zune software version: Latest
6. Computer Operating System version: Windows 7 Professional (Service Pack 1)
Moderator's note; removed device IMEI number. It it not advisable to post private information to a public forum.
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Jun 4, 2014
I bought my white iphone 5s like 2 months ago! The problem is that 2 weeks ago from nowhere i got the white screen of death for 5 seconds and then it returned to usual home screen, i thought it was normal but it happened again like 1 hour ago! I did some research and found it was an ios 7 bug that Apple supposedly fixed with ios 7.1.1 update!
Info:
iPhone 5s, iOS 7.1.1
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Apr 18, 2010
i have a nokia n97 and the other day i took it out of my pocket and the screen was wihte with the blue nokia logo?
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Jan 28, 2010
Okay i've had my Nokia n97 for more than 6months now and its been working great except lately my facebook app wasn't working and i had to update it,so last night i backed up my files on my mobile and i connected it to the pc and updated it with the program that the mobile brings with a cd it was okay then i went back to restore my files and it said it had to restart so it turned off and i went to turn it on again and it stayed a blank screen with the nokia sign in the middle in blue (when you turn it on it that usually shows) but it stayed stuck there it doesn't go to pin code nor anything, and to turn it off i have to take the battery off,
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May 18, 2010
I recently bought a 5800 and it has a dead pixel on the screen. I was really looking forward to getting this phone and I am now quite disappointed (and disgusted by the service I was offered here in Malta!). I returned it to the shop where I bought it and was told that I have to have at least 5 dead pixels for me to be able to change it. Is this true?
It is still under guarantee as it hasn't even been a month since the date of purchase. They tried to feed me so much bull (including: the laws do not apply for Malta and that i had to go back within the first seven days EVEN THOUGH it clearly says on the guarantee that I have a 30-day period from the date of purchase to take it back).
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Dec 12, 2010
I there. I bought my n8 yesterday, I used it fine until a couple hours ago now, when it went black screen and nothing happens! Turn it off and then on but the screen does not light up, it shows only the screen protector with the hour and the date, but nothing else happens. What should I do?
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Jan 13, 2011
When i want to put a picture as a wallpaper on my screen, my photo is cut by 2 blue bars: one at the top of the screen and one at the bottom and this is very ugly.I just want the whole pic as a wallpaper not cut with those two bars ! Whatever the pic i take it's the same thing. The bars are actually due to the theme but when i try to change it i don't have blue bars but dark or brown bars
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Mar 6, 2011
I just tried to register my new BB and got this error. Ive tried the usual, take out battery but still getting error. Someone said to re-install the software (5.0) but the Desktop Manager isnt responding either.
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Jul 18, 2012
i have a blackberry Curve 8530, ive had for about 8 months, and out of nowhere tooday i got the white screen of death. I've tried everything, from putting pressure on the corners of the screen, but i gave up. I just went to BB protect and backed up everything!
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Feb 12, 2012
I have had my Sensation for about 6 months now. I am having significant problems with it. It is very slow and it continually resets to the white HTC screen screen and proceeds to reload. This happens when simply trying to touch the "home" key or the back key.
I cannot resolve the problem. I have removed all apps.
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Oct 30, 2011
I discovered that my blackberry got a white screen, I researched it and thought it was the white screen of death, but the everyone is saying that it occurs when the battery is dieing. My LED light is still flashing and it goes off whenever I get a text or email, it's just a plain white screen. Have I damaged the screen or is it the software?
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Aug 30, 2010
Just bought a nokia x3, had it for about a week not dropped it or anything, and when i try to turn on all i get is the white screen with nokia logo for about 3 seconds then it turns off and wont let me turn back on (as if battery is flat). When i try to charge it flashes a blank white screen 3 or 4 times (about 2 seconds a time) then goes blank? It does not charge at all.
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Sep 8, 2010
Just got a problem with my X6. When I switch it on the phone vibrates and the three lights at the bottom of the phone come on. ( the call, menu and end keys). But the screen stays black. I try pressing the power button but nothing. Take out the battery and leave it out for a while then but it back in. Press the power button, phone vibrates, the three lights come on but the screen stays black. I have not yet tried the four finger reset method although I guess I might have to.Anyone got any ideas what the problem might be.
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