Nokia :: 5800 / Media Transfer Failed Through USB
Jan 7, 2010
I've had my 5800 for 4mnths and all was working fine then i tried to put sum music on my fone using the usb like i had done previously. this time however the fone would not show as being connected in media transfer mode so i could not use the ovi player to transfer files Ive tried restoring factory settings and updating various thing but nothing has worked. I have found out that i am able to connect via usb for mass storage thou which i dont understand. i hope sumbody out there can help.
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Jun 16, 2010
I can not update the maps ovi 3.04 because fault in installation of new software (error number 5). This happens after updating v 50 in NOKIA 5800.
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Feb 3, 2010
I purchased your Nokia 5800 Xpress Music mobile phone and I am trying to update the software/driver to improve 1: Touch Screen scrolling, 2: version of OviMaps, 3: Ovi Contacts, 4: SW application, and 5: WLAN performance.I called technical support for mobile phones, unfortunately it is unavailable according to the recording, i've waited for i think its wrong, but nothing happened the call dropped. The current software version is V31.0.101, Software version date: 16-09-2009, type: RM-356 and it does not upgrade. I have tried using my phone options to upgrade/update the software, this did not work, i have tried using the Nokia Software Updater but it can not find the new version of the software, and I have tried searching for the new software version by using my phone code under the battery and still it can not find the new software version.Has anyone resolve this issue? I need help on resolving this issue.
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Aug 1, 2010
AS soon as I'm switching on my Nokia 5800 Xpress music, getting error message Phone start-up failed.
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Aug 16, 2012
my nokia 5800 says simcard registration failed,when i enter the mtn sim
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Jan 6, 2010
Both PC Suite and Ovi were working perfectly until I updated my Ovi to the latest version early this week. Now, whenever I start Ovi, it will crash after 15-20sec if my 5800 is connected ( either bluetooth or USB ). If the phone is not connected, Ovi will stay without any issue. Btw, PC Suite is working fine. Here is the error message pop-up on the screen when Ovi crashed.
"Nokia Ovi Suite 2 has stopped working". A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". No solution is actually provided and the only option is to "Close program". Here is the windows error log :
Faulting application name: NokiaOviSuite.exe, version: 2.0.2.42, time stamp: 0x4b20f226
Faulting module name: QtCore4.dll, version: 4.5.0.0, time stamp: 0x49a63f0a
Exception code: 0xc0000005
Fault offset: 0x000573e3
Faulting process id: 0x1494
Faulting application start time: 0x01ca8e7c0e7fd709
Faulting application path: C:Program FilesNokiaNokia Ovi SuiteNokiaOviSuite.exe
Faulting module path: C:Program FilesNokiaNokia Ovi SuiteQtCore4.dll
Report Id: 8bb5c369-fa6f-11de-85e1-0024e8bf6e9f
Here are the Ovi Suite and Phone firmware details:
Nokia Ovi Suite 2.0.2.42
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.45.0.0
Connectivity Cable Driver 7.1.23.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.40
Ovi Desktop Sync Engine 1.1.0.77
Operating system: 32-bit Edition
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385 (Default browser)
- Mozilla Firefox 3.5.6
Detected Bluetooth stacks:
- Microsoft (Version: 6.1.7600, Build: 16385)
System config :
O/S : Windows 7 Enterprise 32-bit ( Version 6.1 - Build 7600 )
This is what i did so far :
i) Uninstall Ovi , re-download from Nokia web, reinstall : Failed to fix
ii) Uninstall Ovi and all Nokia related software , clean Registry and reinstall Ovi Suite : Failed to fix
iii) Format and reinstall Windows 7 ( Yes, I did !!! ) , re-download and reinstall Ovi Suite : Failed to fix
I strongly believe this error is caused by the latest version of Ovi Suite, as i have another laptop which running with the older version of Ovi Suite works perfectly with my 5800. I have uninstall the Ovi Suite, I will only try it again when next release is available.
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May 17, 2010
Everytime i open ovi maps and try to go online i get the error message 'something went wrong and the connection failed'?
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Feb 14, 2010
I have recieved today a nokia 5800 mobile, read the detailed instructions, and want to know if i can change the selection of keys to different one's.
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Apr 11, 2010
(Nokia 5800 XpressMusic)I can't find any songs in Media Library but there are plenty in Sound Files in Memory card (transferred via cable & ovi suite) and plays too. Did it happened because i updated my nokia software to 40.0.005 recently. also refreshing the Media Player doesn't work, it only displays Refreshing process for a long time till the battery is out Also can't change Memory in Use of Messages to Memory Card eventhough i select the Memory Card to Phone Memory, it automatically establishes Phone Memory as it's Memory in use.
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Jun 25, 2010
I installed a new application and I was asked to restart the device but start up failed and ask me to contact the retailer.
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Jan 14, 2010
Nokia have finally updated 5800 FW but i am unable to download it because the NSU isn't working correctly. Everytime I open the program I get the message; "Nokia Software Updater has attempted to connect to the internet but has failed three times. This could be because of a poor-quality, slow or intermittent internet connection, or restrictions due to a firewall.
If requested by your firewall, Nokia Software Updater needs the following applications to gain access to the internet:
nsl_host_process.exe
nsu_u_clienti.exe" The program will then close down.
I have a good, steady internet connection (10mb) and all firewalls are off.
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Jun 25, 2010
I installed a new application and I was asked to restart the device but start up failed and ask me to contact the retailer.
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Aug 8, 2010
Trying to transfer music from my pc to my X6, but everytime I connect the phone via usb,I select media transfer.but after a few seconds the usb mode just switches to pc mode!This means OVI player does not recognize my device and I cant transfer the music!Can anyone please help,I am not even going to waste my time trying to contact the Nokia helpline!Just another thing in the long list of problems with this phone.Never will I choose Nokia again, their software is awful
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Aug 23, 2010
Recently I bought new Nokia 1506 and have install the PC Suite for it, but it only give me way to sync Contact and Calendar Items only.Is it possible to transfer more pictures and tones also to My Nokia CDMA 1506?I know, the phones has small and limited memory but I want to make more personalize with My own wallpaper and tone if possible.
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Jul 11, 2012
I cannot get the media transfer to work with my 808 pureview, it worked fine with my E7 running Anna, but it just get stuck "searching for device" when I plug the 808 in. If I set the 808 to media transfer I get the message "your 808 is not in a mode used for media transfer" then when I swtich it back to Nokia Suite, media transfer gets stuck looking for a device?
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Feb 11, 2012
Since i tried putting music on my Nokia 500, the phone has always given me the message "Media transfer in progress" when I access music player. I even removed the music and now the library has 0 files but still "Media transfer in progress."
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Nov 7, 2012
I think we can only transfer music/photos/videos to WP using Zune. Is there anyway to transfer a file, say like a ".cbr" to my phone's storage and not going through SkyDrive?
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May 5, 2010
The GPS feature and Nokia Maps icon in the menu would suggest that the Nokia 5800 supports maps. My aim is to transfer maps onto the phone's memory card so I will not require an internet connection to use the feature. In Nokia PC Suite, clicking Maps takes me to a page that tells me to download Nokia Ovi Suite. I won't bore you with a rant on how bad my experience Ovi Suite is (it is terrible), but the end result is that clicking download on a map appears to transfer it to the phone, but no maps appear on the phone.
I recall there used to be a separate piece of software that allowed downloading and transferring of maps, but I cannot find it. Nokia appear to have removed it from the website, which is a shame, because it worked.
Is there a piece of software that is able to transfer maps to the 5800. Failing that, is there a way to transfer maps manually?
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May 6, 2010
I have a Nokia 3650 with loads of sms. I want to transfer it all to my new Nokia 5800. But i do not know how to do it. Do anyone know or did it before?The Nokia 3650 is getting wonky and I think it is going soon. Hope someone there could help.
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Feb 22, 2010
I connected my X6 via USB. The screen went blank after I chose media transfer and then came back showing the boot-up screen (white screen with NOKIA in blue letters.) I couldn't switch the device off with the power button so I removed the battery. When I switch it on now, it stays frozen on the boot-up screen and I have to remove the battery again to switch it off.
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May 15, 2010
i want to transfer SMS on nokia 73 memory card to 5800 XM memory card---with out using PC suite i need just copy paste them.
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Jul 18, 2010
I've been using my 5800 XPress comes with music device happily with no problems for about 6 months, now all of a sudden whenever I try to transfer my Comes With Music downloads to my device for no apparent reason they ALL fail to transfer just saying that the transfer has failed but no explanation as to why. There's about 4GB of memory available so it's not a lack of space. I've tried re-installing OVI player to no avail, I can't understand what has happened to stop it transferring, I've changed nothing at all.Any ideas how I might be able to get the music to start transferring again?
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Mar 28, 2010
I have Ovi installed, i am able to sincronize photom contacts and messages but no risul with music.apparently i can transfer music on my phone, it appewrs so on the computer but when not usb connection the music is not on the phone anymore.I tried the update of the music list but it doesn't seem to work.
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Jul 31, 2012
I have Nokia 5800 with 3.06 maps and would like to download POI files in .gpx format, from an association website to my phone map files. Is this possible and does the Nokia maps programme accept these files as .gpx or in a converted format?
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Aug 1, 2012
Recently my 700 phone as weird problem. When I connect the data cable with PC nothing happens. The nokia suite or data transfer, media etc., nothing works. The connection manager usb shows not connected. I tried soft reset, restart etc but nothing works. The data cable is ok, I checked on my another 603.
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Apr 23, 2010
Spent a long time transferring CD collection onto pc using Ovi Player. Settings were for best quality rather than file size. Is there any way to transfer a smaller file size onto my 5800. Wanted best quality on PC but phone appears to be getting full.
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Nov 28, 2012
When we connect nokia N8 to media transfer mode to windows 7 then blue screen error shows in "windows apc_index_mismatch". We are not able to transfer music to my N8 from nokia music.
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Apr 10, 2010
I'm using nokia 5800 model. In that two messages got failed while sending and stored in Outbox. I tried to delete those two messages. But the status of those two msgs has been changed to 'Deferred' and are not getting deleted. I restarted the mobile, but again its there in the Outbox. I tried PC Suite to delete those messages. But those messages are not getting listed in the PC Suite. Kindly Suggest some solution for this problem
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Jan 20, 2010
I have nokia 5800 and i like it very much... But i have a problem with it ..... the problem that when i download any thing from nokia OVI Store from my mobile like: Games, apps and videos when download finished and starting to install the games or the apps it's say's: "installation failed" and when i redownload it again nothing change and keep saying "installation failed" ........ and i noted that when i install app ( themes, apps and games ) on my mobile by ovi suite or by file manager it also say's to me "Expired Certificat" even if i signed this apps but it alwyas say's "Expired Certificat"....... for this problem i did: hard reset - format my mobile - format my sd card - update my mobile to v40 - but the problem never stops to return in a few hours ..... then i find out that when i need to install any app on my mobile (by ovi suite or ovi store in my mobile or file manager) i have to switch off the mobile and turn it on again to install what ever i want ...... so Plz help me out
1- I have 2 friends having the same problem that i have and they did what i did
2- my mobile software v. when the problem stated v31
3- my memory card 8 GB the orginal one
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Jul 30, 2012
I have a 4gb memory and everything were wiped from it. Music , videos , photos , voice notes and I got really important things that I need them back. Every time I click yes on repair it says repair failed. What should I do to get my things back.
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May 28, 2012
I have seen a few posts related to media card issues, but they all seem to come back to the solution being to format the card. I had the issue with a 32Gb card (which works fine in the PC) and I am now having the same issue with the 16Gb I bought to replace it (having thought it might simply be the running a 32Gb size that was the issue.
It worked briefly and it stored a couple of GPS tracks, but it now won't repair at all... is there something I can check on my phone? I am also having issues with Appworld and am in the process of tryng to reinstall it as it disappeared from the desktop view.
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