Motorola Photon 4G :: Its Not Charging Or Connecting To USB?
Aug 28, 2011
Anyone having issue with the Photon not charging and connecting to pc's usb. I beleive one problem caused the other - 1st i couldnt charge my batter in the wall so i wanted to see if it was the charger - grab'd my evo charger and still nothing so i pluged it up to the usb and my pc isnt recognizing the device. Drvers were already instaqll and i used the Moto Media Link to sync music and pic yesterday. Ive hardkey reset my phone, now its charging but still not getting anywhere with the usb connection.
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Sep 28, 2011
How to wirelessly connected to their home computer? The phone sees my computer's ip addy through the Files Icon but I keeps asking for my "username" and "password". I do not have a user name or password to put in there atleast I dont think I do. I have a password for my home network but no username.
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Oct 18, 2011
So about half an hr ago i got a prompt to update my phone to (45.2.5.en.US) and it installed successfully, then I had problems with WiFi and so restarted my phone, now when I try to access any app that requires WiFi it seems as though it doesn't read it. The browser works fine, but any other app doesn't.
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Sep 22, 2011
My Photon sees the network and allows me to enter a password, but then attempts to connect, scans again and boots me out. The message it says that the network is disabled.
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Nov 26, 2011
Since my PHOTON wouldn't charge when I plugged it into my HP (Windows 7 Home Premium, 64-bit) with the cable that came with it, I've installed the Motorola USB Drivers on my HP laptop and selected "Charge Only" as the USB connection option. The PHOTON still does not charge. When I connect to a different laptop, it does charge without downloading any drivers.
I think the problem is the PHOTON requires more than 500mA, but the HP laptop is not letting more power to the USB ports. I've tried all 3 USB ports with no success.
how to remove the power limitations on the USB ports on an HP?
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Oct 10, 2011
You unplug your phone after charging it but the indicator still shows as though the phone is still connected to the charger. The only way to get this back to normal again is to power cycle the phone. Plugging it back in and unplugging it again will not make it go away once this has happened.
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Aug 6, 2011
When I charge my phone, I noticed that the notification LED does not light up at the corner to let me know its charging.
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Mar 5, 2012
I shut my Photon down and plug it in and it turns back on. I plug it in and power it down and it turns back on. I power down, remove the battery for 15 seconds, reinstall the battery and plug it in and it turns back on. No new software or apps that I'm aware of. It just started doing this today and we've had it for six months.
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Aug 29, 2011
how do I get the photon to get "charge only" mode when connecting the photon to a pc?I have 2 operating systems, 1 tablet with windows 7 professional 32 bit tablet pc, and 1 laptop with windows xp professional 32 bit.Some other people were saying as soon as they plug in their photon to their PC, they can drop down the notification menu from where the clock, signal indicator is and see this option. I do not have this when trying to connect - all it does is "charge" but I am able to make/receive calls this way.Both OS's do not recognize the photon, and there are no errors in device manager.I also did the OTA update to MR5 from sprint over wifi.Is there a link to the application or correct drivers I need for this? Also how can I test to see if this will work?
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Sep 15, 2012
On my previous Motorola International smartphone, XPRT (MB612) there were FOUR options when connected to a computer:Motorola Phone PortalWindows Media SyncUSB Mass StorageCharge OnlyOn the Photon Q (XT897) only three options are shown...Mass StorageMedia Device (MTP)Camera (PTP)..and there appears to be no way to allow the PQ to be connected via USB to a computer, widescreen TV, blu-ray player, or any device other than a simple charger just to keep the battery up while in "normal" mode.For example, when connected to my Samsung LED LCD flatscreen via HDMI to show videos or pictures, it would be nice to be able to also connect via USB to keep the battery charged.
Instead, immediately on connection of the devices via USB, the PQ unmounts the SD card (where the videos and pictures are stored) and goes into the Mass Storage, Media Device, or Camera mode.Is anyone aware of any way to have the PQ connected to a computer or other device not specifically a charger without having the PQ go into some special mode and demount the SD card?
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Jun 9, 2012
When I plug in my Torch to charge, it says the USB isn't connecting and to try another cable or power source. Nothing is working...
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Dec 28, 2012
I have a Nokia Lumia 920 and when I first got it I managed to sync it with Windows 8 x64 without a problem. Now when I connect it, it will charge but not connect to the "Windows Phone" app.So far I have tried:
- Re-installing the Windows Phone app.
- Restarting the phone.
- Restarting the PC.
I am using the offical cable that came with my device.
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Mar 22, 2012
My computer is recognizing the my iphone is connected to it but it won't connect to itunes and it won't charge. I have reset and restored it and I still have this problem. What can I do?
When I go to the computer setting, I see an exclamation point next to the device, but it won't sync.
Info:
iPhone 3G, Windows 7
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Apr 22, 2012
I recently bought a second hand iphone 4 and I have taken it home and realised its not charging or connecting to the computer or iTunes! I was wondering if this is something to do with the charging port?
Info:
iPhone 4
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Jul 2, 2012
1. It won't conect to iTunes at all.
2. It won't charge when connected via USB to a PC
3. It charges extremely slowly when plugged into the wall but doesn't show it is charging in the battery logo. Only the percentage goes up.
The phone has never had a software update and I'm trying to get it set up to start backing up to iCloud because Apple is sending him a new phone and I don't want him to lose all his contacts. I don't think its ever been backed up so he would lose everything.
Info:
iPhone 4
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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Jul 3, 2012
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
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Oct 7, 2011
Will we ever see an unlocked bootloader for the Photon 4g?
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Oct 16, 2011
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
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Sep 16, 2011
Anyone used or using Drive First?I installed it, was using it, but just too much for me, I already use a car dock, motospeak and bluetooth.(Yes, trying to be safe).It just does not intrgrate well with Google Voice.Anyway, it seemed to install an app when I signed up for it, the app is called Smart Device Manager.After cancelling Drive First it continues to lock my screen when the car moves.I figured out which app is is, but the only available option is "uninstall updates" and it keeps wanting to re-update the app after I uninstalled updates. I have uninstalled updates and reinstalled a few times, but it seems that app is dug in there, and won't leave.Because Sprint customer service has NO CLUE (after 4 reps) how the app works, or how to get rid of it?
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Dec 14, 2014
Is it possible to view the media content of my Z3 by connecting the USB charging cable to a USB input on my HDTV? 😮
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Jun 2, 2014
It has been happening for a while but lately it is unbearable. I charge my iPhone on my laptop so all my data backs up and its more practical for me as I use the laptop whilst it charges. Lately it connects and disconnects immediately ! It has this "fit" of connecting and disconnecting my phone just goes mad! Works fine when plugged in a wall socket. iTunes is up to date, iOS up to date,it is the only USB plugged it in my laptop and my laptop is a new laptop ! I have tried switching my phone on and off but it does nothing...
Info:
iPhone 4S, iOS 6
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