Motorola Photon 4G :: The Compass On It Does Not Work
Sep 17, 2011
The compass on my phone does not work, No matter which direction the phone is facing, it indicates that direction is north. This is true in every app tried so far (Compass, Google maps, Google sky map). The x,y,z values for magnetic field vary in the AndroSensor app as I move the phone around leaving open the possibility that it is a software rather than a device issue. If it is software, I'd think it would be a common problem. The fact that there is no discussion indicates maybe it is just my device.So, my question to this Forum is: Do others have this problem, ie is it common and software related?I prefer to avoid the hassle of setting up a new replacement device (love the Photon), but if it is just my device,
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Jan 24, 2013
I have tried to transfer my music from my computer to my phone (Motorola Photon Q) and it tells me that it cannot play them. They are a MP3 format. I've tried with both my internal storage and my sd card. If MP3 format doesn't work, then what format does the music need to be for me to be able to play it on my phone?
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Jun 1, 2012
Compass does not work, Will not point
Info:
iPhone 4, iOS 5.1.1
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Dec 9, 2011
Since I bought my Photon earlier this week, I immediately noticed that the indicator light didn't, well, indicate. Anything, ever, at all. It didn't even light up when charging. I know this is not a burned-out LED because I've installed an app which fixes most of the problems, the app is called Light Flow. Its only limitations on the Photon are that it can't light the indicator for battery charge events/status, and it may not be able to show all the colors, but I do have it working for missed call/text, email, bluetooth on, etc. The issue is, I shouldn't need an app to do this and I want the indicator LED to show battery charge status.
This is a stock, non-rooted phone.
System version: 45.3.6.MB855.Sprint.en.US
Android version: 2.3.4
Baseband version: N_01.28.07R
Webtop version: WT-1.2.0-160
Kernel version: 2.6.32.9 dnt648@fl36bld22 #2
Build number: 4.5.1A-1_SUN-198_6
ERI version: 6
PRL version: 51083
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Nov 3, 2011
While apps that use Internet work OK, I cannot connect to websites by using the stock browser and the newly installed Dolphin browser. I cleared the cache for the Browser and this did not help.
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Nov 2, 2011
When ever I leave my house and go out of Wi/Fi range my phone does not access the internet. Even when I have full bars it doesnt work. Its not a sprint thing either because my parents phones and my frinds phones that are Sprint work just fine.
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Nov 21, 2011
My touchscreen frequently doesn't register my input in either swype or normal modes. This seems to happen primarily when searching contacts. Swype may show the word suggestion but it never appears in the search window. The only solution seems to be shutting down and removing the battery. Just restarting doesn't work. Neither does switching input methods.
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Apr 15, 2012
I've the last version of nokia maps, but it happens always that the compass stop to work even if the icon is green and it lets me calibrate, also with other compass apps it happens.
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Dec 7, 2011
I have a strange problem with my C5,When I press "5" on my phone, my compass don't work. Normally, on my old nokia e55, the compass became yellow and after red and after my map follow the north. With this phone, press "5" do nothing. The compass stay white.Another problem I have, is that the GPS positioning will place my position on a road, even when I'm far away from any roads ( even 50 meters away ). As such, my location on the map is rarely accurate when I'm not on a road.Is supposed it is due to the new version of Nokia maps compared to my old e55. Version is v3.04 10wk32 b04.
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Aug 21, 2012
It is so ridiculously annoying and pathetic that Motorola made a Photon 4G Q which won't be able to use original Photon 4G's accessories?I just bought Motorola Photon 4G HD Dock & Nav Dock and realized that Motorola Photon 4G Q has its HDMI & micro USB slots in different location than the original Photon.So that your loyal customers give you more $$$ to buy new accessories?
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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Jul 3, 2012
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
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Oct 7, 2011
Will we ever see an unlocked bootloader for the Photon 4g?
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Oct 16, 2011
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
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Sep 16, 2011
Anyone used or using Drive First?I installed it, was using it, but just too much for me, I already use a car dock, motospeak and bluetooth.(Yes, trying to be safe).It just does not intrgrate well with Google Voice.Anyway, it seemed to install an app when I signed up for it, the app is called Smart Device Manager.After cancelling Drive First it continues to lock my screen when the car moves.I figured out which app is is, but the only available option is "uninstall updates" and it keeps wanting to re-update the app after I uninstalled updates. I have uninstalled updates and reinstalled a few times, but it seems that app is dug in there, and won't leave.Because Sprint customer service has NO CLUE (after 4 reps) how the app works, or how to get rid of it?
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Nov 1, 2012
Icsce I upgraded my Atrix 2 to ics, the compass has not been working with any program.
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May 8, 2012
my new (3 weeks old or so) MAXX's compass until today. The compass worked flawlessly. I never had tried to calibrate it. Then, while driving home today with Google Maps, Maps suddenly noted that my compass wasn't calibrated and asked me to calibrate it. Now, the compass is off by 10-80 degrees as I turn around. I tried re-calibrating again with GPS Status and got the same result. The compass calibration routine on the MAXX is broken. I don't know if this is a Google Android issue or a MAXX issue. Is there any way to reset the compass calibration to default values?
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May 21, 2011
I've seen questions about this with other phones, but haven't found an answer. I've been unable to calibrate the compass (it never turns green, sometimes turns red). I have removed a compass app.
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May 9, 2012
I was quite pleased with my new (3 weeks old or so) MAXX's compass until today.The compass worked flawlessly.I never had tried to calibrate it. Then, while driving home today with Google Maps, Maps suddenly noted that my compass wasn't calibrated and asked me to calibrate it.Now, the compass is off by 10-80 degrees as I turn around.I tried re-calibrating again with GPS Status and got the same result. The compass calibration routine on the MAXX is broken.I don't know if this is a Google Android issue or a MAXX issue.Is there any way to reset the compass calibration to default values? The solution offered by fletc33, which I assume closed the discussion, does not relate to the problem the original post talks about nor does it offer a solution. The problem we have has to do with the compass on Google Maps. it is not a frozen compass, or calibration of the compass. it has to do with the compass being off in Google Maps and the degree of the deviation varies erratically. The problem in not that the compass is off by some degrees, or that it is frozen, the problem is that the the compass is going all over the map when in google maps.
I have researched this problem for a couple of month, reading posts (here and on other forums) about this and similar problems and I'm yet to find a solution to this specific issue.I am going to take a short video of my phone rrunning google map to better illustrate the problema, nd post it to this thread.
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Jun 30, 2012
i have the ics update for the droid razr maxx, and love it
however, compass mode in google maps no longer works for me.
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Aug 13, 2011
I just recieved a warranty replacement DX2 yesterday.So far, it is a neat phone and I am quite pleased.However, I am unable to fiind the selection to calibrate the compass. In my old Droid X it was in Menu>Settings>Location & Security>Calibrate Compass.Now, Calibrate Compass is no longer there.Perhaps the DX2 compass doesn't require calibration.
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Apr 1, 2012
I noticed that the compass on google map (blue little arrow) is a bit crazy. it will not point north. It may point west but when I tilt the phone up or down even just a bit (still pointing north), it will flip to pointing east. If I drive with the Map app open, the arrow (using GPS I guess) point to the direction of driving. but a few seconds after stopping the around will flip between 90 and 100 degrees, until I start moving again. I found that google sky also goes totally crazy and jumps all around when I use it. I downloaded a compass app and it also shows the compass moving erratically when I move the phone even a few degrees. Although this phone is brand new (4 days) it is not my first Android nor my first Moto. I remember that my other phone had a compass calibration utility and I can't seem to find it on the Razr..
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