I purchased my Photon used from a reliable source. I've had it less than a week and it was working fine previously, but last night it somehow died (even though the battery was almost completely charged that morning) and I've had problems charging it. I have it hooked up to my computer via the original USB charger but it won't charge. The charging/notification light turns white, then green, then it starts up. It takes me to the lock screen and says "Charging 5%", then it turns off and repeats this process. I have the correct drivers installed on my computer.I'm not a really big tech-geek
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
I bought my Sprint Photon 4g the first day it was available at Sprint. I have brought it back and they exchanged it three times in less than 15 days. I always am pleged with the same problem. The phone more than occasionly reboots when I make a call. Also when I use the speaker option the sound is like a broken speaker. Some times when placing a call the call does not connect and the phone hangs and I have to reboot it manually. On all three phones I have had the exact same issue. I did the update tonight so I don't know it that will correct the problem.
I have been through the factory reset process with sprint customer support for the issue of phone losing contact with voicemail, missing calls and forwarding messages only after a manual reboot.
Has anyone noticed there phone turning itself on while on the AC charger? I power my phone off at night and then connect the AC charger. When I wake up in the morning the phone has already powered itself on. You would think it would remain off and charging until I press the power button to turn it on. Is there a setting or something that would trigger the phone to power on when it reaches full charge?
Today while I was charging my phone I had something interesting happen my battery started discharging. While the phone was on the charger it became very hot. I Took the phone to the phone to the sprint store store where they ordered a new one as they could not figure out the problem. Once I got back home the phone started charging normally.
I'm having several issues with my Motorola Photon 4G. The first problem and must frustrating problem is that from time to time my phone will reboot when a call ends (either a drop call or hang up). I've tried removing the SD card and turning off HAC but none of these suggestions resolve my problem. The second issue is that from time to time my phone will not ring even if I have full service. I have several Sprint phones (Epic 4G, iPhone, Transform) and if I leave them all on the same table in my home can call them from my house phone they all ring when I call them.
When I call my Photon it will only ring 3 out of 5 times. On my house phone the call does not go direct to voicemail. At my house all the phone signal strengths are maxed out. The third issue is that if I turn on the speaker phone my call gets very staticy. The only way for me to fix this issue is to hang up and all the party again (simply turning off the speaker phone does not resolve the problem). This problem happens 100% of the time.
Occurred 3rd time in last 2 months(well spread incidents) - Photon just starts rebooting continously on its own (shuts down - loads back to the startup screens - connects to sprint - shuts down again..... loop continues non stop). During the restarts if it is un-noticed for a while the phone gets very hot. The only way to stop is to pull the battery out, after which it starts fine.Not sure what the issue is. Any thoughts? Would not prefer to do a factory reset as there is no observed pattern, all three incidents were when phone was not being used and was in the pocket. No extra apps are running generally whenever I check through the task manager - I cannot check while the phone is rebooting though.
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
Anyone used or using Drive First?I installed it, was using it, but just too much for me, I already use a car dock, motospeak and bluetooth.(Yes, trying to be safe).It just does not intrgrate well with Google Voice.Anyway, it seemed to install an app when I signed up for it, the app is called Smart Device Manager.After cancelling Drive First it continues to lock my screen when the car moves.I figured out which app is is, but the only available option is "uninstall updates" and it keeps wanting to re-update the app after I uninstalled updates. I have uninstalled updates and reinstalled a few times, but it seems that app is dug in there, and won't leave.Because Sprint customer service has NO CLUE (after 4 reps) how the app works, or how to get rid of it?
I just picked up the iPhone 3gs on Monday and have two questions that. Forgot to find out before I got the phone. I bought a white iPhone 3gs and wanted to know is the phone still plagued with overheating and discoloration problems? Second question I am wondering if I buy a mophie juice pack air a coupple of months would that negatively affect my battery on the iPhone. What I mean by this is I heard that aged four hundred complete charges and draining of the iPhone battery the phones battery only holds 80% of the charge it use to. My question is does using a charger help increase time it takes the iphont to reach 400 chargeres quicker than it would if I did not use the charger?
After using webtop and pulling the phone out of the dock, my phone consistently reboots. It's quite annoying and feels like the phone is being damaged.
there have been many posts on this issue but no real answers. why?i have done a total of five factory resets on my atrix.second was through the android recovery menu. still reboots randomly.third was through the system menu and did not install any apps, just factory defaults. still reboots.fourth was after i got a new sim card from the att store. it was mentioned to try that out. you guessed it restarts/reboots randomly.fifth and current was through the android recovery menu with clearing the cache and creating a new moto blur account as well as leaving factory default apps. nope still does it.at this point i should have a new phone right. should be practically new! actually it is, still has the sticker on the back. most of my reboots seem to be data related. some are using the stock navigation app, happens every time i use it. what a pain to have the phone reset right before my exit comes up. some reboots are while surfing the web on wifi and att 3g. hell i've had the thing lock up and reboot while browsing files and looking through photos of my kids. even switching screens for cyring out loud. these mostly seem to happen during some sort of data transfer of sorts. web, netflix, Internet, ect.
my first atrix had these issues on froyo and i replaced it within the 30 day window. the second one was fine until gingerbread. i participated in the beta and the update locked it up and wouldn't even boot. this third atrix came with gingerbread stock from moto support and has rebooted since i took it out of the box.at this point i'm counting down the days till i'm do for an upgrade from att and plan to switch to the galaxy s ii. my galaxy tab 10.1 had not had a single problem since i unboxed it! the atrix problem were the main reason i didn't buy the xoom. i wonder if these problems with the atrix are the reason the atrix 2 came out so soon..well i wish there were a real solution because now that the lapdock and other accessories are close to $50.00 from att i was about to buy them. nope......not unless these issues were resolved. hell most likely wont be a repeat moto customer here.
The phone reboots on few occasions at random While in the middle of conversation, Access internet/data through mobile service provider, Present in an area with very low signal strength. I changes the sim card twice with different service providers but the issue is not resolved. None of the sim cards I used are marked with N5 or N3 or such tech details.
So I have been on Android 5.1 for sometime now with random Reboots here and there every few days but nothing bad.
Today however my phone literally Reboots every few minutes and I can't figure out why. I didn't install or upload any thing over the past few days so its random this is now happening.
I checked if any erroneous apps where running but nothing of significance that would cause this.
Can I view crash reports to see what the issue is? Do I need a new phone?
Since upgrading to gingerbread 2.3.4 my phone randomely crashes and reboots has done this about six times today allready and is becoming very annoying.
