Motorola Photon 4G :: Reboots After Call Ends / Will Not Ring And Static On Speaker

Mar 2, 2012

I'm having several issues with my Motorola Photon 4G. The first problem and must frustrating problem is that from time to time my phone will reboot when a call ends (either a drop call or hang up). I've tried removing the SD card and turning off HAC but none of these suggestions resolve my problem. The second issue is that from time to time my phone will not ring even if I have full service. I have several Sprint phones (Epic 4G, iPhone, Transform) and if I leave them all on the same table in my home can call them from my house phone they all ring when I call them.

When I call my Photon it will only ring 3 out of 5 times. On my house phone the call does not go direct to voicemail. At my house all the phone signal strengths are maxed out. The third issue is that if I turn on the speaker phone my call gets very staticy. The only way for me to fix this issue is to hang up and all the party again (simply turning off the speaker phone does not resolve the problem). This problem happens 100% of the time.

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Apr 13, 2012

I have been through the factory reset process with sprint customer support for the issue of phone losing contact with voicemail, missing calls and forwarding messages only after a manual reboot.

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Apr 12, 2012

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Jan 23, 2012

I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?

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Nov 9, 2011

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May 3, 2011

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I've seen this posted all over the place so Motorola my phone when we know it's a ANDROID bug. What I want to know is how to get it to STOP! I'd rather have to manually restart the damn media app after a call that to have it always start with out me wanting it!

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Info:
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Nov 12, 2011

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Feb 21, 2012

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Yesterday my sound on my Photon became distorted to the point of sounding like a distorted buzz. This includes system sounds and anything else that plays even when I pull out the battery and then boot into safe mode. I thought it may have been due to a bug in an update, but everything is up to date and I don't see any other complaints on this or any other forums. Oddly enough, everything sounds fine using headphones. Maybe it is a speaker/hardware failure, but that would seem very unusual. Everything else seems to be working OK.

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