Motorola 4G :: My Photon Won't Ring
Feb 21, 2012
Any ideas why my phone would stop ringing when calls come in? And yes... it is not on silent. Even when I go to the ring tones and try to change to another, standard ring tone, it won't play the sound. It will make a noise when I turn the volume up and down. I turned it off and back on and it will now ring. Worried that this is going to be a routine problem. I have noticed that I've had some missed calls that I thought were odd because the phone was nearby, but didn't think much of it before. Today I was expecting a call at 1:30 so I had the phone sitting right next to my keyboard at work with the volume on. I looked down and there was my missed call. I then started calling it from my desk phone and it did not ring. When it was in silent mode it vibrated like it should so I turn the phone to always vibrate to make sure I didn't miss the call when it came in again.
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Oct 1, 2011
At random my Photon will not receive incoming phone calls. For instance, today this happened twice and the calls went directly to voicemail. Both calls came from other cell phones. This has happened a few times before while at work. I've had this phone for about 10 days now. System version 45.2.7, Android version 2.3.4, Build number 4.5.1A-1SUN-154_6.PDATE: 10-02-11: Again, phone would answer calls today at work. After 2 rings would go to voicemail. I have tried removing the battery and restarting but not luck
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Mar 2, 2012
I'm having several issues with my Motorola Photon 4G. The first problem and must frustrating problem is that from time to time my phone will reboot when a call ends (either a drop call or hang up). I've tried removing the SD card and turning off HAC but none of these suggestions resolve my problem. The second issue is that from time to time my phone will not ring even if I have full service. I have several Sprint phones (Epic 4G, iPhone, Transform) and if I leave them all on the same table in my home can call them from my house phone they all ring when I call them.
When I call my Photon it will only ring 3 out of 5 times. On my house phone the call does not go direct to voicemail. At my house all the phone signal strengths are maxed out. The third issue is that if I turn on the speaker phone my call gets very staticy. The only way for me to fix this issue is to hang up and all the party again (simply turning off the speaker phone does not resolve the problem). This problem happens 100% of the time.
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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Jul 3, 2012
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
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Oct 7, 2011
Will we ever see an unlocked bootloader for the Photon 4g?
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Oct 16, 2011
So now I still cannot use MMS or carrier internet and the latest software update will not run, it can be downloaded but after running it 12 times it indicates update was unsuccessful. Is there anyway of reflashing the whole phone to start from scratch.
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Sep 16, 2011
Anyone used or using Drive First?I installed it, was using it, but just too much for me, I already use a car dock, motospeak and bluetooth.(Yes, trying to be safe).It just does not intrgrate well with Google Voice.Anyway, it seemed to install an app when I signed up for it, the app is called Smart Device Manager.After cancelling Drive First it continues to lock my screen when the car moves.I figured out which app is is, but the only available option is "uninstall updates" and it keeps wanting to re-update the app after I uninstalled updates. I have uninstalled updates and reinstalled a few times, but it seems that app is dug in there, and won't leave.Because Sprint customer service has NO CLUE (after 4 reps) how the app works, or how to get rid of it?
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Sep 17, 2010
I am using a ringtone that came installed on the phone. I have vibrate set to off and I am in the loud profile. When someone calls me, my phone rings once and then there is a long delay before it rings again. My daughter has the Bold and she uses the same ringtone and doesn't have this problem. I have Sprint and she has AT&T if that matters. Thank you for any help you can give me.
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Jul 17, 2011
motorola c139 will not ring while being charged. I have checked the manual.
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Aug 7, 2011
I have tried multiple ring tones, and the incoming calls only ring once. This is my 2nd Triumph and this one ends in software/firmware 038.
BTW, it seems like people with software/firmware 039 has more issues with their phones, such as flickering and random reboot.
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Aug 29, 2012
Ever since I set up my new MOTOACTV, my iPhone has stopped ringing and it will only vibrate. Has this happened to anyone else and do you know how to fix it?
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Sep 4, 2015
I do not want the phone to ring when telemarketers call....
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Nov 2, 2015
About two weeks ago my phone stopped ringing for calls and beeping for text messages.
Initially I thought it was a speaker issue however all other notification sounds work (email, Facebook, etc).
I have cleared the cache (which takes forever) and factory reset.
I have restored to having it vibrate always and having moto assist tell me "you have a new text message from A to read say read" or "A is calling you to answer say answer" etc. Which is not ideal in most settings.
I have tried setting it on every ring level, nothing. I have played with every setting, nothing.
Now I'm missing countless calls.
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Sep 14, 2015
For the third time, after putting my phone in vibrate mode, now the area for Ring volume is greyed out and is not usable.
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Aug 19, 2010
I have an E815 that if set on Vibrate or Silent, when the charger is plugged in, it will change to LOUD. Is there a way to have it retain whatever ring style it is set at when the charger is plugged in?
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Aug 25, 2011
know if I can assign different ringtones to different contacts on the Motorola Defy Motoblur?
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Apr 3, 2012
Occassionally, when my alarm goes off in the morning, it won't ring. It will just vibrate. I have no clue why this is happening. I thought I had it figured out but it happened again today. I think it has something to do with smart actions (even though I don't have a smart action for alarm).
My alarm goes off vibrate only, no sound and a box is on the screen saying the alarm clock needs force closed. Then my phone freezes up and I have to turn it off via power and volume key. I'm using the stock alarm clock too.
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Oct 8, 2012
This problem involves my stock ringtones, more than one though. I get a call and say Big Easy is the tone. It will play for 1 sec, then restart and play the whole tune. Same with Digital Phone sound...rings 1 time, but does not continue ringing. All sounds are on the internal card. I have tried safe recovery mode and still same thing.have also wiped cache of phone at recovery and of the apps. If I keep the tone on a full length selection, no problem, its just that the restarting of the full length and the single ring of the shorter single tones are disconcerting.
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Aug 13, 2011
My 4g goes in and out on my Photon. I just "upgraded" from the Evo 4g a few weeks ago, so I know its not my network. Anyone have any suggestions. I'm thinking about taking it back. I use it as a hotspot for my ipad, and now that sucks now too!!
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Aug 25, 2011
as the title says, when someone phones me they hear music instead of the standard "ring ring" that you would expect to hear. It starts of with someone saying "to download ringtone" then just plays annoying music. I've tried a hard reset but it's still there!
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Sep 13, 2015
Verizon XT1254 Moto Droid Turbo, android version 5.1.About once a week I notice that my phone is on silent ringer, I might catch a call because I feel the vibe, or see a missed call. I check where the ring volume is and the slider is all the way to the left on silent. Pushing the vol up hardware key does nothing, touch and slide the slider and it will snap back to silent as soon as you lift your finger. I do have moto assist set to silence the phone from 11pm to 730am, but this problem seems to happen during the day, not just stuck from the nightly mute and the moto assist notification is not up on the screen. If I require the phone to ring at night, there is no problem just moving the slider and moto assist does not interfere.
I have checked through settings, tried multiple ways to raise the volume but nothing works. The only fix is to turn off the phone and then back on again. BTW, what happened to the quick menu that was under the lock button with a long hold that would allow volume changes, vibe on or off, airplane mode and restart? My Gzone has all that under a long press of the lock button.
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