Motorola Droid 4 :: MotoPrint / Spreadsheets - Printer Incompatible With Selected Doc Type
May 25, 2012
I am able to print photos from my phone wirelessly via my network (Dell Laptop w/VISTA & H/P Officejet 7400 All-in-One, Microsoft Small Business) but when I tried to print a spreedsheet, as a test of Motoprint capabilities, it shows the printer grayed out and says "This printer is incompatible with the currently selected document type". Funny that I use the same printer on a somewhat daily basis to print anything I want to print from my laptop.
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Sep 20, 2011
How can MOTOPRINT print from a non-PostScript printer such as my HP 4600 PCL 5 [URL]. MOTOPRINT can indeed find it and show it on my Moto Bionic screen (thanks to the use of MOTOPRINT Host installed in my PC), but when I attempt to print any file or document (word, jpg, etc.) it reads: "This printer is incompatible with the currently selected document type." I've read enough to suspect that it may be that my printer is not PostScript. If that's the case, am I doomed to not be able to use MOTOPRINT to print from my beloved Bionic? or is there another App which can do the task? My printer is part of my home network inasmuch as it is connected, via its "parallel connection-turned-USB," to the back of my PC.
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Jul 1, 2012
After updating to ICS, I can't access Motoprint. It is in my list of all apps, and that is the only place it appears. I hard rebooted phone without success, and also installed updates, and reinstalled them, hard rebooted again, all without success. Do I need to start from scratch and do a factory reset?
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Sep 26, 2011
I am trying to get MotoPrint to work with my Droid Bionic. My printer (a Canon wireless printer) is not a compatible printer with the service so I downloaded the host software on my PC to be able to print with it. I try to set up the print with my phone, it finds my PC, and then it proceeds to ask me for a username and password, saying that this is most likely what I use to login to windows. I dont use a username and password to log in to windows. I dont know what it wants from me; I tried leaving the username and password blank and it says login invalid. I was hoping someone could help me with what username and password it wants because I dont know what to put in there to connect to the PC. It has the right PC name (MY NAME-PC) but I cant get "logged in".
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Nov 15, 2011
I set up motoprint so it prints to a HP Laserjet shared by a computer called "Outcast" on my home network. I installed Motoprint on "Enterprise", my main computer that I use which also prints to the Laserjet over the home wifi. I also have Motoprint set up on my RAZR. The RAZR sees the printer in Manage Printers and says that it is online. I print to it without error, but nothing prints. The Print Queue shows the document as "job sent to server" and there appears no way to clear it. When I look on Enterprise's printer status it doesnt' show anything in the print queue. I'm running Windows 7 64 bit.
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Nov 16, 2011
Can Motoprint print to a printer that is Linux based or a networked printer?
I have a LAN, with a networked printer server. This printer is set up on my Linux (Ubuntu) PCs with the CUPS printer server, and is also shared using the windows smb (Samba) protocol. I also have a wireless access point/router and can access the printer that way too.
Motoprint sees my printer, but it says that I need to use Motoprint Host to print to it. Motoprint host is a Windows program, and not useable for those not running Windows. I have a Xoom WiFi, USA
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Oct 12, 2011
I have a Droid2 Global which has stopped all audio to selected phone numbers. The calls connect OK but there is no audio at all. No ringing, and no voice in either direction. I know it is my phone as it is now happening on 2 phone numbers. All connections, both incoming and outgoing are affected. Speaker, bluetooth will not work. I do not have a wired option to test the 3.5mm jack. I've factory reset, removed the contact details, power off, ..... Others work well, just these numbers. Latest version and no updates pending.
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Aug 18, 2012
There is a wireless printer on my office network that I would like to be able to print saved files from my phone to. How would I do this. Is there an App or ?
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Mar 2, 2012
I need to print to a Wifi print and use a 3G or 4G for the internet.How can i do this? If i turn on Wifi i have no internet and it won't connect 3G or 4G
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May 1, 2012
Motoprint app on my Razr Maxx can't find my Brother HL2270DW laser printer.
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Sep 13, 2011
After I downloaded the automatic update, my phone stops allowing me to type messages. Both the screen keyboard and slide out keyboard are refusing to function. THIS ONLY HAPPENED AFTER I UPDATED MY DROID 2! I hard-restarted my phone last week and it appeared to work, but now it is malfunctioning. Every time I hard-restart my phone to factory default settings, it wipes out all of my applications.
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Feb 3, 2012
Motorola support pages for Atrix 2 reference MotoPrint as an option for printing from the phone, but the phone won't download the file [URL] from the web ("Cannot download. The content is not supported on this phone.") nor will the Android Store even display Motoprint if searching from my Atrix 2. I navigated to the MotoPrint app page directly and tried to install from there, and got the error message: "Your device isn't compatible with this item."
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Aug 17, 2012
I am adding Email definitions for my Gmail accounts (in addition to the Google account definition for Contacts, etc.) because I want them to appear in the Messaging -> Universal Inbox. (I'm not fond of the Gmail app.)
Similarly, I am adding definitions for my Hotmail accounts because I read somewhere that Moto/Verizon will set them up as IMAP which I cannot achieve through a client like K9, else I would probably just be using it for my Universal Inbox.
Via My Accounts -> Add account -> Email Accounts... If I set up a Gmail or Hotmail account by selecting Other and then automatically or manually configuring, then mail is retrieved. However, if I select the appropriate icon for Gmail or Windows Live Hotmail, the only Email which ever appears in the 'Inbox' is from donotreply@vzw.net regarding the success of the operation - this message is not even sent into my actual Gmail/Hotmail Inbox as verified online.. NONE of the other messages from my Inbox ever appear.
So, why do I care how the account is set up? Mostly because the only easy way to distinguish between the message source in the Universal Inbox is the little icon designating the type of Email account. If they are all set up as Other, they all end up with the same icon.
This functionality worked just fine on my Droid 2. So, is it now broken on the Droid 4?
(As an aside, the Hotmail account is set up automatically as POP3. Was I misinformed that Motorola had a license to set up as IMAP through some licensing agreement with Microsoft?)
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Dec 10, 2011
don't know if this was asked yet, but does the droid x take a class 10 memory card? I've seen class 2, class 4 and class 10 memory cards. Class 10 is suppose to be better (faster). Does the droid x support a class 10 memory card?
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Jan 2, 2012
I have a XOOM FE and am using Motoprint Host Service in an attempt to print to my Brother MFC-490CW. I'm running Vista 64bit on my PC, and the Host Service is running. However, Motoprint on my Xoom FE can't see my PC host. Is there something I need to configure on my PC? My PC is connected to my wireless router via wi-fi and my printer is USB cabled to the PC. As FYI, I can see my PC's shared folders from my laptop and can also see my Brother printer via the "Find Printer" function in Motoprint (but of course can't connect to it directly as it's not compatible with Motoprint). I can also print to the Brother printer via Brother's Android wi-fi app, but Motoprint can print more document types, so I'd really like to get it to work.
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Mar 12, 2012
Issue started a few days ago, around March 9th-10th 2012. Got this new Razr this past January and this "Select Dock Type" pops up either from the unlock screen (when selecting the camera) or when opening other apps (e.g. a geo-cache app, sms texting etc). Doesn't matter if you tell it to remember the setting. Another symptom, status bar indicates "HDMI cable connected" when in fact, I've never connected it to an hdmi cable.
When trying to use the camera, there is no display to allow you to see what you're shooting. This is with either front or rear facing modes or video. Interestingly, when I do select the camera from the unlock screen, it'll display but then the "Select Dock Type" popup appears. Closing it makes the display go away leaving me to guess what I'm going to snap and then looking at the thumbnail in the upper left corner to see what got snapped.Stopped at verizon store and agent said this is a known issue. I could either replace my brand new phone with a refurb or wait a few weeks for an update that'll hopefully correct this as it was acknowledged to affect a small number on phones built before December.Is there some other way to get rid of this annoying popup? Tried connecting it to hdmi dock at verizon store but no-go.
-System version: 6.12.173.XT912.verizon.en.us
-Android version: 2.3.6
-Build: 6.5.1-167_DHD_14_M2-5
-Build date: Wed Dec 28 16:48:13 EST 2011
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Sep 23, 2011
Although my WMV formatted Videos play fine on my home computer, I had no problem transferring them to my Bionic SD Card. Rather than playing, a small blue box opens at the bottom, which says "unable to open this type of file". Confirmed that the pre-installed Player should play MP4 and WMV. I tell them about my error message, and they recommend downloading the VLC Media Player (which works great on all files on my home computer, even on AVI and FLV files). Still won't play, so they refer me to Motorola, but before I call them, I also download, the seemingly popular MoboPlayer and MX Video Player.
The Motorola second level of support tells me to convert them from WMV to WMV, although my experience with Motorola's Tech support is that I sense that due to our mother tongues, it might be my fault for not parsing my words carefully enough. Feel free to contribute your WMV (or MP4 experience) to this thread, as the last advice that the Motorola Level 2 Tech Support gave me was to go to "setting", then "privacy" and then "restore data reset".
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Aug 18, 2011
I'm using the stock email client on a Droid3 and a DroidX with a Verizon POP3 email account. If an Office 2007 file is sent as an attachment (.docx, .xslx, .pptx) it shows up a "unsupported file type" and cannot be downloaded or saved. I have both QuickOffice and DocumentsToGo installed and the files open fine with those apps and are recognized attachments I use the K9 email client with the same Verizon POP3 email account.Is there any way to get the stock email client to recognize that .docx, etc are valid file attachments and allow them to be downloaded and viewed
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Sep 11, 2012
I've Just completed the Official ICS Upgrade on my MZ616 Asia/Pacific model (purchased in Singapore). It Appears that Motoprint is broken after the upgrade? Attempting to print - results in an error "Unfortunately Motoprint has stopped" the only options given are to "Report" or "OK" the error message. Motoprint is up to date (Version 5.0.0.26) - and no updates appear to be available on Play Store. Accessing Motoprint through the settings menu gives the same error.
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Oct 25, 2011
Have a Droid X which will randomly drain its battery in an hour or two due to the com. motorola.blur.service.main consuming 100% of the CPU.I am unable to determine any trigger for this event.On most occasions my only warning of this occurring is that the phone will become very hot due to the CPU load.This event will typically occur every day or every other day.This behavior has occurred with all versions of Gingerbread.It behaved properly on Froyo and Eclair.The first occurrence of this behavior coincided with the original Gingerbread update.Phone is and always has been running a complete stock OS (not rooted).The phone is in perfect condition with no physical damage of any kind.
The process in question and coincidental rapid loss of battery capacity has been verified via SystemPanel.This phone is NOT running any type of automatic/interval task killer, virus scanner, or any other snake-oil type battery improvement software.(SystemPanel is not an automatic task killer, it is simply recording per-process CPU consumption/battery drain at 15 minute intervals).The phone is used almost exclusively for business-related tasks, i.e., as a phone, for email, calendaring, and occasional web browsing.
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Oct 31, 2011
how to make my Flipside install apps that the market says is incompatible but really are? My bank just put out an app and the market says it is incompatible. I also have an Alabama EMS app that the market says is incompatible, but I got the developer to send me the .apk and it installed and worked like a champ!
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Sep 17, 2010
How do I forward text messages from my X10 - I have it only afew days and cannot see anyway of doing this.Can I download windows to the X10 particulary spreadsheets / word / powerpoint etc.
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Jul 2, 2012
Will Numbers spreadsheets rotate to landscape view on my iPhone like it does on my iPad? I can't seem to make that work.
Info:
iCloud
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Oct 8, 2011
Ok it wasn't density that messed up the market! The developer for Track It Deluxe has been on it all day. He said they changed the copy protection and it made the app incompatible. Now we know what to tell the app makers to look at.
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Jan 26, 2012
A funny thing has happened on my 8GB MOTOACTV. Music that I do not have has begun to appear on my device. I originally downloaded approximately 220 songs and have since added another 15. However, my song total now shows at 401 songs, many of which I would NEVER listen to. THere is nothing worse that running and listening to a great song and have the next one be a Bay City Roller or Cyndi Laupner tune. Are these songs being uploaded when I plug into the website? Were they pre-loaded onto the device?
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Jan 20, 2012
I have downloaded and created a motocast account on the web and my pc. I cannot access if from my Bravo. I get a log on error. Also, when I try to selected the media link id in accounts nothing happens??
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Feb 25, 2012
motoprint on my xt910 (China Mobile) can't find my printer. Printer is HP2188 usb connected to xp. Motoprint Host is installed, printer is shared.
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Feb 7, 2012
I have the screen time out (settings->display->Screen Timeout) set at 15 seconds and the stay awake (settings -> appications -> development -> stay awake) checked but it will not stay on.
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May 23, 2012
How to connect a wireless printer to Motorola Xoom
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Nov 22, 2012
I used to have a Motorola Defy, you could set the alarm to selected music. I have been unable to do this with my new Motorola RAZR i. Also I cannot connect my phone to my PC. I have updated/reinstalled all the drivers but it still does not recognise my phone.
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Oct 7, 2011
Printershare did not reinstall after a factory reset, but the premium key did. Went to the new market to download, but market force closes when download begins.
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