Motorola Droid Razr :: Motoprint Stuck At "job Sent To Server"
Nov 15, 2011
I set up motoprint so it prints to a HP Laserjet shared by a computer called "Outcast" on my home network. I installed Motoprint on "Enterprise", my main computer that I use which also prints to the Laserjet over the home wifi. I also have Motoprint set up on my RAZR. The RAZR sees the printer in Manage Printers and says that it is online. I print to it without error, but nothing prints. The Print Queue shows the document as "job sent to server" and there appears no way to clear it. When I look on Enterprise's printer status it doesnt' show anything in the print queue. I'm running Windows 7 64 bit.
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Jul 1, 2012
After updating to ICS, I can't access Motoprint. It is in my list of all apps, and that is the only place it appears. I hard rebooted phone without success, and also installed updates, and reinstalled them, hard rebooted again, all without success. Do I need to start from scratch and do a factory reset?
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Feb 27, 2012
When I go to the My Files app and enter a server for the Shared Folders, the server info stays until I either restart my phone or if the app is stopped. When I go back into the app after one of those the servers are gone.
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Nov 16, 2011
I've had the RAZR for a few days now, and one of the main things I used my last phone for (droid x) was to listen to music at work.I've been listening to music these past three days, and when I look at the battery use chart, there is something called "Mediaserver" using up a significant amount of battery life (~20% or more if I've listened to a lot of music). On my droid x I never saw this process on my battery use, and I am wondering if there is an option or something that I am overlooking that is increasing the amount of battery drain from listening to music.I listen to mp3s on the stock music app and to mp3 and m4a podcasts using Pocket Casts.I can't say for sure, but Mediaserver seems to not appear on the battery list until I start listening to music and to not increase the amount of battery that it uses while not listening to music.
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Dec 15, 2011
If I delete an email from my phone before it is dowloaded to my desktop it is deleted from the server.So it never gets to my desktop.
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Sep 26, 2011
I am trying to get MotoPrint to work with my Droid Bionic. My printer (a Canon wireless printer) is not a compatible printer with the service so I downloaded the host software on my PC to be able to print with it. I try to set up the print with my phone, it finds my PC, and then it proceeds to ask me for a username and password, saying that this is most likely what I use to login to windows. I dont use a username and password to log in to windows. I dont know what it wants from me; I tried leaving the username and password blank and it says login invalid. I was hoping someone could help me with what username and password it wants because I dont know what to put in there to connect to the PC. It has the right PC name (MY NAME-PC) but I cant get "logged in".
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Apr 27, 2012
I have a Droid Razr. I love the phone. I use the email application that looks like an envelope with a "@" partially sticking out of it. It all works great, but is there SOME way to delete emails from there without it deleting them from my email server? My email is in gmail; on the desktop at home I read it through Firefox. If I delete ANY messages on the phone, even messages that have been read, they are deleted from my gmail account at home (they are in the trash). I've looked and looked and can't find a setting on the phone that would prevent this.
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Apr 16, 2012
I like the consolidated inbox (messaging) on the RAZR Maxx. I only have 1 significant issue with the app.
We need an option/feature so that when you delete messages from the email server that they are removed from the phone. Having to redundantly delete messages from the phone that have already been deleted from the server is ridiculous.
The opposite is provided ... you can choose if you want to delete messages from the server when you delete them from the phone but the reverse needs to be provided as well.
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Jun 1, 2012
I recently purchased a Droid Razr Max from Verizon. The first several days it was working fine and able to retreive my corporate emails in their entirety. Recently, and it may be a coincidence that the phone automatically applied an android patch, I get a message when opening an email that is longer than 2 paragraphs of HTML text. The message says "to save data, this message was partially downloaded. And then there is a button to get full message. When I select that, I get an error that it is unable to fetch message body from server.
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Nov 14, 2011
I was working after lunch and noticed that my phone was getting hotter and hotter. When I looked at the screen it showed constant data up and down. I wasnt syncing anything or surfing but it wouldnt stop. I shut down and restarted and even did the software "Battery Pull" but soon enough it would start data again and the battery would be eaten up. It was on 4G. Then finally it would stop an hour or so later. If I start the music app again it starts all over. Here is a thread on another site where we are trying to narrow it down. They think it may be the media server as it shows a lot of data usage!
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Sep 20, 2011
How can MOTOPRINT print from a non-PostScript printer such as my HP 4600 PCL 5 [URL]. MOTOPRINT can indeed find it and show it on my Moto Bionic screen (thanks to the use of MOTOPRINT Host installed in my PC), but when I attempt to print any file or document (word, jpg, etc.) it reads: "This printer is incompatible with the currently selected document type." I've read enough to suspect that it may be that my printer is not PostScript. If that's the case, am I doomed to not be able to use MOTOPRINT to print from my beloved Bionic? or is there another App which can do the task? My printer is part of my home network inasmuch as it is connected, via its "parallel connection-turned-USB," to the back of my PC.
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May 25, 2012
I am able to print photos from my phone wirelessly via my network (Dell Laptop w/VISTA & H/P Officejet 7400 All-in-One, Microsoft Small Business) but when I tried to print a spreedsheet, as a test of Motoprint capabilities, it shows the printer grayed out and says "This printer is incompatible with the currently selected document type". Funny that I use the same printer on a somewhat daily basis to print anything I want to print from my laptop.
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Jun 12, 2012
Greetings, my phone recently froze on me, and I couldn't even reboot by holding down the power button. Instead I opted to reboot via the Power Button + Volume Down method. This forced it to shut down, but upon rebooting, the phone is now in a loop. It shows the Droid at launch, then makes it to the red eye, but after sitting on the red eye a moment, it freezes, then restarts the cycle again.
Things I have tried:
Forcing another reboot via Power + Volume Down Going into the Boot Mode Selection to use Normal Power Up Going to BMS and trying Recovery (Wiped data/factory reset) Attempted to enter Safe Mode (Didn't seem to work, cycled again at eye) Fastboot Lastly, tried launching to Tools in BMS. Same as above.
At this point I am at a loss as to what to do. I would like to not have to send this out, and to fix it here, but is it comes to that, I guess I'll take it to Verizon and see about getting it shipped out, and getting a replacement.
Oh, also this is a stock phone, the only "modifications" I had was Go Launcher and Go Lockscreen. I was, when this happened, going to check my Google Reader app, and that is when it froze on me. (Never had it happen before this)
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Mar 9, 2012
I started to download the daily free app from amazon when for some reason it failed. Now the amazon icon is stuck in the upper left part of the phone in the "notification" area. How do you get rid of this. I even went back and downloaded the app again then deleted it. It annoying the heck out of me.how to remove the icon?
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Nov 26, 2012
I've noticed this happen several times before, but if I'm connecting/disconnecting to headphone jack or bluetooth, all media volumes will go silent (resuming a podcast, music, etc), and turning up/down the volume has no affect. The only fix I've found is to pause everything, go to the homescreen, turn the phone volume (which appears automatically) down, then go back into the app and press play. However, sometimes I can't turn the phone volume down on the homescreen because only the media volume appears, even after I close the media apps (even from the recent menu from holding the Home button). Even going into Menu > System Settings > Sound > Volumes and adjusting everything there made no difference. I had to make a phone call, hang up, then go back to the homescreen, turn the phone volume all the way to mute/vibrate, then turn it back up and go back into my media app and the media sound would be restored. It's really frustrating and considering how often I use media apps and how often this happens, I'm considering ditching the Razr Maxx and getting a non-Motorola phone.
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Sep 11, 2012
Hey, my battery meter (the stock ICS one) is stuck at 90%.Did a 7 hour trip yestereday with several phone calls and when I went to system, battery it showed 90% after like 12 hours off the charger, including a hour of phone calls and I know that's not right. The phone calls do not show up as taking any power. This morning after several reboots still shows 90%.
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Jul 5, 2012
I just performed what seemed to be a fairly major update. The phone is stuck on emergency dial and a soft reset hasn't helped. In the background I can see that incoming mail is being registered, but I can't get past the emergency dial screen.
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Jul 25, 2012
I am stuck in fastboot after the phone went dead. It says:
Invalid flash mode (s) (root failure)
0a.74
eMMC info:size 16g
To return to normal mode - first press power key to power down
Device is Locked. Status code: 0
Battery low
Cannot program
Transfer mode:
USB connected
invalid cc otv (cc system):invalid sp data
invalid cc hab(cc: system, status: 0x004e)
invalid cc otv (cc: system)
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Jul 8, 2012
I tried to download something when I didn't have service and the notication regarding "download requires network" won't go away. I'm not able to swipe to clear it.
Adroid version: 4.0.4
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Oct 19, 2012
If both Verizon phone and data service are discontinued, will a Droid Razr still function (especially, will internet access via Wi-Fi still function)?
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Apr 8, 2012
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
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Feb 3, 2012
Motorola support pages for Atrix 2 reference MotoPrint as an option for printing from the phone, but the phone won't download the file [URL] from the web ("Cannot download. The content is not supported on this phone.") nor will the Android Store even display Motoprint if searching from my Atrix 2. I navigated to the MotoPrint app page directly and tried to install from there, and got the error message: "Your device isn't compatible with this item."
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Jan 2, 2012
I have a XOOM FE and am using Motoprint Host Service in an attempt to print to my Brother MFC-490CW. I'm running Vista 64bit on my PC, and the Host Service is running. However, Motoprint on my Xoom FE can't see my PC host. Is there something I need to configure on my PC? My PC is connected to my wireless router via wi-fi and my printer is USB cabled to the PC. As FYI, I can see my PC's shared folders from my laptop and can also see my Brother printer via the "Find Printer" function in Motoprint (but of course can't connect to it directly as it's not compatible with Motoprint). I can also print to the Brother printer via Brother's Android wi-fi app, but Motoprint can print more document types, so I'd really like to get it to work.
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Nov 17, 2011
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
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Sep 11, 2012
I've Just completed the Official ICS Upgrade on my MZ616 Asia/Pacific model (purchased in Singapore). It Appears that Motoprint is broken after the upgrade? Attempting to print - results in an error "Unfortunately Motoprint has stopped" the only options given are to "Report" or "OK" the error message. Motoprint is up to date (Version 5.0.0.26) - and no updates appear to be available on Play Store. Accessing Motoprint through the settings menu gives the same error.
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Dec 16, 2011
The Verizon Sales assistant assured me that I'd be able to Sync my Outlook with my Droid Razr as easily as I synced it with my old Blackberry Tour. Now, after several days' worth of set-up, google searches, forum searches and FAQ's, I'm come to the conclusion that Motorola did NOT build this function into the Droid Razr, and I have to pay a hefty fee for a decent 3rd-party app to do what my Blackberry did for free. Have I missed something?
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Oct 18, 2012
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
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Jul 2, 2012
I thought ICS was suppose to extend battery life? My MAXX wont last very long lately since the ICS, And its suppose to have a very long battery life, what happened?
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Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
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Jul 10, 2012
I was facing problems similar to this ( Gallery crash after OTA ICS update )url..I followed the thread and did a factory reset.I now find that the problem is solved but the UI after factory reset is different from the original UI that came with ICS update. I kinda like previous UI. I am guessing it is Motoblur. Is there any way to get that back.
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