Motorola Droid Bionic :: WMV Videos - Unable To Open This Type Of File
Sep 23, 2011
Although my WMV formatted Videos play fine on my home computer, I had no problem transferring them to my Bionic SD Card. Rather than playing, a small blue box opens at the bottom, which says "unable to open this type of file". Confirmed that the pre-installed Player should play MP4 and WMV. I tell them about my error message, and they recommend downloading the VLC Media Player (which works great on all files on my home computer, even on AVI and FLV files). Still won't play, so they refer me to Motorola, but before I call them, I also download, the seemingly popular MoboPlayer and MX Video Player.
The Motorola second level of support tells me to convert them from WMV to WMV, although my experience with Motorola's Tech support is that I sense that due to our mother tongues, it might be my fault for not parsing my words carefully enough. Feel free to contribute your WMV (or MP4 experience) to this thread, as the last advice that the Motorola Level 2 Tech Support gave me was to go to "setting", then "privacy" and then "restore data reset".
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Aug 26, 2011
i can not view/play videos on facebook; neither from the browser or the app. i can play Internet videos and vimeo videos on facebook. it seems to be only ones labeled hd. when i called verizon about it, they sent me another phone. the problem did not go away. i assume it is a setting somewhere that i can not find. it does not give me an error message. it simply says: "error file cannot be displayed or played." i believe they are all in .mp4 i tried downloading another video app to see if it could play them. it can not do it either.
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Dec 8, 2012
i have nokia c2-00 mobile. which is new.its support Internet video.but when i play video .it open media player and say 'unable to open file' i hv tried another all sim.same problem is there.
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Sep 15, 2011
One problem I am having is that I will occasionally get an error message when trying to play a media file that I know the phone supports that says "the player does not support this type of file", or something like that. If I turn the phone off and back on, it plays fine, but will then give me the error later on in the day. The types of files I am trying to play are mp3 and xvid avi. One idea I have is that the music player widget is cause the problem because if you play an mp3, but then try to do something else while it plays(multitask) it will not play in the background like it used to. You have to actually go into the media player and create a now playing list. This is very annoying to me as I play a lot of media on my phone throughout the day and currently have to restart my phone 2 or 3 times.
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Dec 21, 2011
There have been multiple reports of people getting stuck after applying the 5.5.901 update. the original fxz file that most use to restore doesnt help after the update. Is there a way we can get the fxz that will fix those who are bricked from the .901 update?
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Oct 26, 2012
The ICS update file was downloaded to my wifes' Bionic and we do not plan to perform the installation.How can I delete the file and stop the 'do you wish to do the install?' prompts? The phone is NOT rooted and we do not wish to do so.
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Oct 8, 2011
I am unable to play HBO Go videos on my Bionic using the HBO Go app and the Bionic HD Station (dock). The videos display perfectly on my phone. When docked, I can see everything on my HD TV that I see on the Bionic until I press PLAY. The screen rotates to landscape on the TV then the following error message apperars: "Please unplug the HDMI or TV out connector and try to play the video again." I have done the following:
Powered off and removed the battery for 30 sec. as instructed by Motorola.Cleared the HBO Go app datUninstalled and reinstalled the HBO Go app Have talked with Tier 2 reps with Verizon and with Motorola. The latter says it's an HBO issue and that I should contact the developer. I haven't found an easy way to do that yet, but will keep trying. Until then
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Aug 28, 2015
I have downloaded some videos from youtube, educational purposes, and when I put them onto my SD card, I get a message stating that the video type may not be supported by my phone.... Well, it should support MP4.... any ways, move the video files onto my phone. Unplug it, and check.... Yeap, videos are playing fine. No distortion, no artifacting, no sound issues... No error messages!!!
So I plug it back in, put a few more videos on, MP4 again. Then check them again. All the videos I have put on, all play without any problems. So okay, should be good for later at work.
I get to lunch time at work, think "I'll watch some of these videos" open the folder, pick a video "Cannot play video - Unsupported file type" - WTH!?
Why is it that the videos play fine after they've been put on the phone, but after 6 - 7 hours, they suddenly become an "Unsupported file type"!! From checking the videos are ALL playing fine, to when I get on my lunch at work, my phone storage is not modified / updated in ANY way, by my input. So unless the G4 is corrupting these videos, I cannot see any logical reason for why I am having this problem.
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Oct 24, 2011
I captured some excel file data on my phone from my Church's computer. I downloaded the file to my personal laptop today and it was corrupted. The file was compatible with Excel versions 97 - 2003. Does anyone know how to recover from this or why the file gets corrupted?
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Oct 30, 2012
Since updating my Bionic with Ice Cream Sandwich I can no longer see embedded videos on any browser. This is not just a flash problem but html5 videos as well. These were playing great before the upgrade and they play great on the iphone and Ipad as well. I have to believe it is a setting somewhere.
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Nov 12, 2011
Zumocast will not open after install on PC. When I try to Sync with bionic, it requests I install it on PC.
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Nov 2, 2011
This might be a n00b question, but I searched for a good bit without findind an answer.I'm not using the official Motorola car dock accessory, mainly becasue I cannot with the case I have on my phone. (this guy).So, I picked up a third party windshield mount at Best Buy. My question is, how do I open the CarDock application without the official Motorola Car dock?
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Sep 10, 2011
Tried Facebook application, tried Facebook mobile and both gave me the same error.
Error
File cannot be displayed or played.
It also gave me the option to play with QuickPic which also gave me another error:
Cannot play video
Sorry, this video cannot be played.
I tried it on several videos one of which I uploaded from my phone and my wife could play it fine with her Thunderbolt and was quick to say it was because her phone was better than mine.
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Nov 7, 2011
I can view the pics in the gallery. I cannot open them in a viewer once copied or emailed to laptop. The error message says its not a jpg file. I attached an image right from the phone. It seems that when i send the pic via bluetooth, it will open........
PC: Ubuntu 10.04
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May 26, 2012
Recently I have been unable to view my photos successfully on my laptop. It has been happening for several weeks now...When I transfer the photos to my laptop via USB (before you ask, I have tried as USB Mass Storage, PC MODE, and Windows Media Sync) and try opening them, I get the message 'Window Photo Viewer can't open this picture because the file appears to be damaged, corrupted, or is too large.' I just now figured out today how to get the Motocast application installed and running, and it synced up ~400 pictures from my phone to laptop.
However again, when I try viewing any of them on my laptop, I get the message. I have been emailing the photos from my phone, but for some reason that stopped working today also. I go to the photo gallery and do a multi select>Share>Email, and the draft is created. I see the photos attached, put in my email address, but the email never sends...it just pops up with an orange triangle next to the subject and says Send Action canceled. Not sure what all information is needed...software is updated, is a RAZR MAXX, my laptop is Windows 7. About 65 of the photos/videos appear to be in Internal Storage and the rest are on sD card.
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Jun 30, 2014
I have a new HTC one M8 and a 64gb sd card. Last week my phone deleted an album that was playing fine. Put the songs back on the phone, played for a couple of days and now says that won't play - "unable to play this type of audio file".
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Oct 28, 2011
I have been trying to do a factory reset of my Bionic to try to rid it of the BSOD issue and I just reset it and a file called .android_secure dated Dec 31, 1969 is in my Internal phone storage. I had this on there before the Factory Reset and it didn't delete then either. When I click on it it says "the file does not exist".
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Mar 1, 2012
I haven't used the lapdock in over a month.Recently attempted to connect and found I am unable.When I connect the lapdock it appears to connect normally, but then flashes back to the phone.While connected, the touch pad and keyboard are not functional. I also noticed I no longer get the options I use to when connecting (specifically no productivity mode).I have tried rebooting the phone, removing battery and repowering and reconnecting, no difference at all.
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Oct 15, 2011
The application contacts storage (process com.motorola.contacts) has stoped unexpectedly. Has anyone been having this problem and is there a fix. I cant call any of my contacts and this is a real pain in the but for real. Due I need to change from moto WOW!
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Dec 24, 2012
I tried searching the forums but could not find anything. When I try to uninstall an app through the market it just hangs on the uninstall page. I have the same result in the app menu on the phone itself. The only way to get the market and/or the app menu on the phone to get going again is to reboot. I tried booting into safe mode and uninstalling apps through settings (app menu) but it still just hangs on uninstalling.
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Oct 2, 2011
I just bought this Bionic. I am familiar with the Droid OS. I have tried a factory reset, exporting contacts to SD card and importing, importing from Outlook, removing all contacts from GMail then syncing with Outlook, and just about every other thing I could find online to do. No where do I have the option of deleting all of my contacts and starting over.
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Oct 18, 2011
What are the differences between Zumocast and Motocast? Will the Bionic be able to use the Motocast service and software?
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Oct 9, 2011
I have caller ID blocking on my cell phone number, because, I do not want everyone I call to see my number. I have always had it set up that way. Numbers in my contact list, however, have *82 programed in front of the number so friends, etc. will know it is me calling. This works fine when I call a contact, but, when I try to text the same number, I get the error "The message must contain valid recipients and content" and am unable to send the text. If I manually enter the same number without the *82, I can send the text, but, nobody knows who it is from, because, my umber will not be revealed. This never happened on my original Droid (running 2.2.1). This is a real pain in the ..
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Jan 4, 2012
the headphone port breaking/not connecting? I am replacing my third Bionic today for that exact issue. The first one a piece bent inside the headphone port, the second one a piece broke, and the third one just stopped connecting and producing sound.
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Apr 1, 2012
I noticed that my yahoo mail account was not showing all of my mail messages within the last day. I have verified that my mail account is working fine via pc and was able to check via the web browser on my Bionic. I removed the account and now when I go to add it back via the add accounts and selecting the "Yahoo Mail" option, I can't get passed the e-mail address password screen. It sits there for a bit with "adding your Yahoo! Mail account" and then gives me the message of "Login to the accunt failed, please try again." I am using the correct password and have been able to add this account manually, which I don't prefer since the way I am trying gives me a different icon for Yahoo. Does anyone know why this is happening?? Like I said, Yahoo Mail just started acting up yesterday and now it won't work and play well with others using the pre-defined mail setup in the "Add Accounts" area for Yahoo! Mail.
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Dec 22, 2011
I have tried all possible solutions to get it to recover but have not been successful and now waiting on a replacement unit from Verizon. In the meantime I am using my old DroidX which seems so slow in comparison.The strange part is that before the last update I have never had a problem with my phone, could this BSOD be a result of the latest update.
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Jun 4, 2012
So I haven't had any trouble until now with my boinic. I took pictures saturday and I just tried to take one and this is what I got. "Camera is unable to initialize". I have pulled the battery and cleared the data on the camera app and still nothing. I really dont feel like starting over with it but I can if I have to later.
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Sep 21, 2011
In the past - namely when I owned the Droid X - while in a call, I was able to press the volume up and volume keys successfully to adjust the in-call volume while I held the phone to my ear. Albeit the screen was turned off, the volume adjustment responded properly. I find now with the Bionic that I cannot adjust the volume while the phone is against my ear and that I actually have to move the phone far enough away from my face in order for the screen to turn back on and allow for the volume to be adjusted.
This causes me to miss part of the conversation, Matt can this be adressed or is there a setting I am missing?
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Oct 15, 2012
When accessing a contact group, the bionic will always open the last opened contact group. I worked through some settings with motorola last winter, but the problem has never corrected. I even received a new phone when the speaker jack crapped out, same issue.
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Dec 22, 2011
Is anyone else having trouble connecting to paired bluetooth headset after the last update
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Sep 20, 2011
i am having problems with my bionic adding accounts under the my accounts settings area. every time i try to add my picasa, facebook, Internet, or twitter it says 'an error has occurred please try again later'. when trying to add an email account it says auto setup is not available for the provider (tried with my gmail, yahoo, hotmail, & verizon accounts). i got around that by finding the manual values to fill in for each provider account, but that's just email. i am pretty miffed on the others not working.
mostly because i would like to have picasa in my gallery and be able to share photos from gallery or after taking with camera app to picasa and/or facebook. i do not want to have the facebook for android app on my phone, so just having the account set up in blur would be sufficient. i have tried taking my timezone off the automatic setting and retrying to add picasa account, still no joy. still in my 14 day trial with the bionic and am certainly being swayed by this issue
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