Motorola Atrix 4G :: Unable To Play This Type Of File?
Sep 15, 2011
One problem I am having is that I will occasionally get an error message when trying to play a media file that I know the phone supports that says "the player does not support this type of file", or something like that. If I turn the phone off and back on, it plays fine, but will then give me the error later on in the day. The types of files I am trying to play are mp3 and xvid avi. One idea I have is that the music player widget is cause the problem because if you play an mp3, but then try to do something else while it plays(multitask) it will not play in the background like it used to. You have to actually go into the media player and create a now playing list. This is very annoying to me as I play a lot of media on my phone throughout the day and currently have to restart my phone 2 or 3 times.
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Jun 30, 2014
I have a new HTC one M8 and a 64gb sd card. Last week my phone deleted an album that was playing fine. Put the songs back on the phone, played for a couple of days and now says that won't play - "unable to play this type of audio file".
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Sep 23, 2011
Although my WMV formatted Videos play fine on my home computer, I had no problem transferring them to my Bionic SD Card. Rather than playing, a small blue box opens at the bottom, which says "unable to open this type of file". Confirmed that the pre-installed Player should play MP4 and WMV. I tell them about my error message, and they recommend downloading the VLC Media Player (which works great on all files on my home computer, even on AVI and FLV files). Still won't play, so they refer me to Motorola, but before I call them, I also download, the seemingly popular MoboPlayer and MX Video Player.
The Motorola second level of support tells me to convert them from WMV to WMV, although my experience with Motorola's Tech support is that I sense that due to our mother tongues, it might be my fault for not parsing my words carefully enough. Feel free to contribute your WMV (or MP4 experience) to this thread, as the last advice that the Motorola Level 2 Tech Support gave me was to go to "setting", then "privacy" and then "restore data reset".
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May 11, 2012
When I try to play an AVI video file (from an 808 keychain camera) that I copied from my computer to the phone SD card, the file comes up & plays but all I get is audio with a blank/black screen. The files play fine on the computer. I tried small ( 8mg ) files but no difference. I use the stock media player w/ flash player which has worked great for everything up till now. OS is 2.3.6.
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Oct 22, 2012
I received an attachment with a.mov file an haven't been able to open it. I have some other.mov files that I can open without any problem.
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Jul 20, 2011
well i used to be able to play the exclusive xperia play before example like and after the update to 2.3.3 i cant . i can download games but after i download it from the experia play app wihch leads me to the gameloft but when i go to my downloads and click on the game it says rom file type is not supported and before it use to install but not now. any ideas what that means and i can download the exclusive xperia play games from the xperia play app that lead me to the android market but not no other games?
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Aug 28, 2015
I have downloaded some videos from youtube, educational purposes, and when I put them onto my SD card, I get a message stating that the video type may not be supported by my phone.... Well, it should support MP4.... any ways, move the video files onto my phone. Unplug it, and check.... Yeap, videos are playing fine. No distortion, no artifacting, no sound issues... No error messages!!!
So I plug it back in, put a few more videos on, MP4 again. Then check them again. All the videos I have put on, all play without any problems. So okay, should be good for later at work.
I get to lunch time at work, think "I'll watch some of these videos" open the folder, pick a video "Cannot play video - Unsupported file type" - WTH!?
Why is it that the videos play fine after they've been put on the phone, but after 6 - 7 hours, they suddenly become an "Unsupported file type"!! From checking the videos are ALL playing fine, to when I get on my lunch at work, my phone storage is not modified / updated in ANY way, by my input. So unless the G4 is corrupting these videos, I cannot see any logical reason for why I am having this problem.
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Apr 14, 2012
I have a motorola atrix ,I get on the play store and when I try to download a app it will not download is there a setting it needs to be on to download .
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Dec 15, 2012
Using the stock File Manager app I can see audio files on my Maxx HD's internal storage and also on the SD card. I happen to be looking at ringtone files. If I tap on the filename to play the ringtone, Amazon Cloudplayer pops up and shows all the music files on my SD card. No ringtones can be found. If I back out of Amazon Cloudplayer and use the file manager to try finding and playing ANY audio file on EITHER my SD card or the internal storage I get sent to Amazon Cloudplayer. I then have to use the back button to get back to the file manager icon in the App drawer. Same thing happens if I try to play audio files on my SD card. Amazon Cloud Player pops up. I don't want to use Amazon Cloud Player to play an audio file in SD storage.
If I connect my phone to my PC and navigate to the ringtones on internal storage and click on them they play as per usual (Windows media player). If I use my PC to play audio files on the SD card they play as usual.Why does my phone default to Amazon Cloud Player when I tap on an audio file in File Manager? What is the stock audio file player on the Maxx HD? Why can't I browse to an audio file with the file manager and tap on it and have it play? How do I fix this?
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May 14, 2010
Im able to access my phone folders via buluetooth its a Motorola Entice W766. I seen a folder in there that says ringtones.What type of file do I need to ad to get the ringtones, meaning is it a .midi , .wav file or etc?anywhere I can download a couple free ones just to try it out?
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Oct 26, 2011
I was wondering, what type of music player is on Atrix2? Is it considered a Basic Player? Does it support any "Advanced" features, Does it Support the same various types as Original Atrix (Support of various MP3, MP4 Itunes ect) and can anyone suggest or recommend a good "Advanced Player" App as well.
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Jan 3, 2015
I have put about 4gb of songs onto my sd card which i put in my phone. But for some reason it decides to not play certain songs and i get a notification at the bottom of the screen saying "unable to play audio file". I have tried the songs on another sd card have to same problem? They are genuine sd cards not no budget fake ones. Is there anything i can do to get the songs to work. There all MP3.
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Sep 9, 2011
My name has accent marks. I write messages to my family in spanish. How can I type accent characters in the Firefox browser inside the Webtop experience? I have Gingerbread on my Atrix.
Or did Motorola break Linux in a way to make typing accent marks impossible?
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Jun 29, 2010
My cousin was looking over his old stuff and he found a Motorola Rokr E1.He gave it to me and I am trying to play music, but I cant play an mp3 file @ 320kbps rate. Is there a way to remove or mod my phone to play music with another player (I dont like iTunes anyway!)? What other cool mods can I do to the phone?
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Apr 17, 2011
I have had the atrix since it came out with a 32gig sd card, I store all my videos/pictures on it. I have never had any problems. After the 4.1.57 updated I have been having issues. Im not blaming the update I dont know what is wrong but its somthing I did look into.I record Videos, and then my phone will not play themback, It will show a preview of the video but then say "file cannot be displayed or played". Sometimes it lets me watch the video at first, but then the next time i go to watch it I get that error and its for good i wont be allowed to watch the video again.As for the pictures, Ill take pictures and it will show a preview of the picture but it wont let me click it and view it . I do not get a error msg with the pictures, It just simply wont let me view the pictures. Transfer those files that i cant watch or view to my computer, and my computer says it doesnt reconize the file format. But then when I look at the file type of that file that isnt working with a file that does work on my computer, its the same exact file fromat so i dont understand that?
I at first did pull out my sdcard/sim/battery didnt solve the problem. so i did a factory reset and that still didnt fix the problem. I also tried to switch the videos/picture that isnt working onto my external space on my phone and I get the same deal. Im also allowed to play music just find off my sdcard, its only videos/pictures my phone is having problems with. This is very frusterating since I use my camera almost everyday, and my sons first birthday is coming up this saturday and i wanted to record it all and burn it to a dvd but that is starting to seem unlikey and this is very frusterating. I called motorola and Im told to call back monday to talk to a higher level tech when there open.
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May 13, 2011
I have a .nomedia file in my downloads directory to keep downloaded media from being added to the libraries. After the update this no longer works. Ant downloaded pics are getting added to the gallery automatically.
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May 3, 2011
I have a small company that notifies firefighters of an emergency via cellphone. There are 500 firefighters on my system in this county and one phone will not work. My customer has a Moto Quantico and he cannot recieve an .mp3 file via MMS. All of the spec sheets say it will play mp3. I am stumped. I know it is a phone issue. I have "partnered" with the cell company out here and they are just as confused as I am.
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Jun 17, 2011
I'm a smart phone user for a whole month now, so you may need to type slowly because I'm still pretty ignorant.'m trying to figure out the best way to get music onto my Atrix. The music right now would mostly come from CDs. I can never seem to make Windows Media Player do what I want it to do, and so syncing from that has not been much fun, although it has partially been successful.I just discovered Moto Phone Portal (MPP), and so I thought I might use that to transfer music by just moving files by WiFi, but I cannot get the File Manager in MPP to work. All other parts of the software appear to work just fine. When I click on the File Manager tab, and then choose either "Internal" or "External", nothing happens after that. I prefer the WiFi to USB since I'm too lazy to drag out the USB cable.This is on a Windows Vista computer, using either Firefox 4 or Internet Explorer 9 (same result either way).
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Aug 29, 2012
i have an Atrix 4g (stock)running gingerbread 2.3.6 i noticed a file listed as LOST.DIR. on my internal memory when i open it the names of the files are listed as numbers ranging from 92 to 1315. 126 files in total. when i try to open them it keeps saying "unable to open this type of file". when i long click it for file options and click info it shows me file properties with the following info "? 98 TYPE:FILE, FOLDER:/MNT/SDCARD/LOST.DIR, SIZE: 4KB, MODIFIED ON: DEC 31, 1979 7:00PM". every file size is 4kb and they all say modified on Dec 31, 1979 @ 7:00pm. can any one out there please tell me what this is and if they are safe to delete or how to restore the files. i am very confused about the modified date, i was 2yrs old in 1979
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Jun 20, 2011
When i convert video to mp4 mode and sync it to my atrix it won't play. It saids file cannot be displayed or played. i have tried couple mp4, the h264, mpeg-4, all doesn't play in my phone.
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Jul 3, 2011
I am trying to transfer my music, ringtones to my new atrix 4g and from what I have gathered from various postings I need to make separate folders for everything...such as notifications, ringtones, and texting tones. Seems kind of silly to me since some of these files have dual functionality and I do not want to have the same file in multiple folders to serve different purposes.
If there is a list of suggested folder locations/names for the atrix either on an sd card or the onboard memory I cant seem to find it anywhere. To sum up my request I would hopefully like a single folder where I can have all my tones for ringtones, notifications tones, and alarm clock tones including being able to attach specific ringtones to contacts in my address book.
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Aug 7, 2011
I bought an Atrix a few months ago and have had a few problems, but have had NO time to address it. So, I've just ignored it. The main problem is that I cannot play a video that has been sent to me via text. I am able to play videos that I record on the Atrix. I have even sent myself a video from my Atrix and it has played. I don't know why my phone is unable to play videos that have been texted to me.
Another problem is that my ringtone will not stay correct. Sometimes my ringtone will be what I have selected and other times it plays an old ringtone that I had set from my previous phone. I have checked the settings for my ringtone. I don't have any specialized ringtones for any specific people on my contacts list. So my ringtone can be one of 3 songs that are on my songs list. compared to the one listed above. I dont know how a phone this "smart" cannot play videos received.
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Jul 4, 2011
When I connect with the HDMI cable to my TV, I only see a limited number of my videos pics and music. I can't see anything on my sd card to play, how can you access all of your files if at all possible?
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Oct 16, 2011
I have a C5-03 phone and I can't receive any type of files from Bluetooth because my phone memory is full. How do I change the path where phone save the file. My memory card have enough available space. How I can access my memory card from my phone's menu?
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Jul 20, 2012
I noticed, using Android File Transfer AND USB Mass Storage, some flakiness. The drive/directories are usually detected but in the process of a copy, it fails then won't recognize the Atrix HD unless I unplug and re-connect.
MacBook Pro (late 2010), Mac OS 10.7.4
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Jun 7, 2012
Who here has installed it? I did last night. Looks pretty cool.
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Oct 11, 2012
I have a 2009 Acura TSX w/Tech Package. I'm attempting to play music on my Motorola Atrix HD, but the TSX's bluetooth doesn't detect my phone. When I plug the phone into the USB connector in the center console the TSX still doesn't detect anything.
Does anyone know what I need to do in order to play music on my Atrix HD through the TSX's system?
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May 6, 2010
Where is the backup file usually stored when using ovi suite? what is the type of the file when i want to search in windows viasta?
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Feb 28, 2012
How do I get in-call audio to play on my car speakers? If I plug in Car AUX to the headphone jack, in-call audio and music both play over the speakers... however if my Atrix is in the craddle, music plays over the speakers, but calls are in speaker-phone mode through the phone speakers.
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Aug 12, 2012
When you make a call sometimes it just plays your ringtone? I have had this issue on and off since I bought my Atrix 2 in February but it seems to be getting worse. When I click on the person I want to call it brings it up like it is going to call them but instead of ringing them it just plays the ringtone. It even plays the special ringtone if I have assigned the person one on my phone but it never actually calls them. The only way I can make calls again once it starts is to power off the phone and power it back on.
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May 18, 2011
so i thought to believe that the atrix was capable of 720p video playback. i tried to test it by downloading a hd Internet video @ 720p. then i transferred it to my atrix via usb cable. when i tried to play the video it just gave me an error message telling me that it couldn't play it. i was a bit disappointed to see that it's having problems. now, i'm not sure if it's the default video player, software issue, or hardware issue? either hd video couldn't play or it just freezes while audio plays?
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