Motorola Atrix 4G :: File Cannot Be Displayed?

Apr 17, 2011

I have had the atrix since it came out with a 32gig sd card, I store all my videos/pictures on it. I have never had any problems. After the 4.1.57 updated I have been having issues. Im not blaming the update I dont know what is wrong but its somthing I did look into.I record Videos, and then my phone will not play themback, It will show a preview of the video but then say "file cannot be displayed or played". Sometimes it lets me watch the video at first, but then the next time i go to watch it I get that error and its for good i wont be allowed to watch the video again.As for the pictures, Ill take pictures and it will show a preview of the picture but it wont let me click it and view it . I do not get a error msg with the pictures, It just simply wont let me view the pictures. Transfer those files that i cant watch or view to my computer, and my computer says it doesnt reconize the file format. But then when I look at the file type of that file that isnt working with a file that does work on my computer, its the same exact file fromat so i dont understand that?

I at first did pull out my sdcard/sim/battery didnt solve the problem. so i did a factory reset and that still didnt fix the problem. I also tried to switch the videos/picture that isnt working onto my external space on my phone and I get the same deal. Im also allowed to play music just find off my sdcard, its only videos/pictures my phone is having problems with. This is very frusterating since I use my camera almost everyday, and my sons first birthday is coming up this saturday and i wanted to record it all and burn it to a dvd but that is starting to seem unlikey and this is very frusterating. I called motorola and Im told to call back monday to talk to a higher level tech when there open.

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Jul 25, 2011

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Jun 17, 2011

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Sep 15, 2011

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