Motorola Atrix 2 :: "video Cannot Be Displayed Or Played"
Nov 7, 2011
I keep getting the following error: "video cannot be displayed or played" on ESPN's mobile site when I try to watch videos. Shouldn't this phone be able to view any video format?
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Jun 20, 2011
When i convert video to mp4 mode and sync it to my atrix it won't play. It saids file cannot be displayed or played. i have tried couple mp4, the h264, mpeg-4, all doesn't play in my phone.
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Jul 11, 2011
I have several MP4 encoded movie files that played perfectly with my DX but won't play with the default Video Player app on my DX2. It gives me the error: File cannot be displayed or played.MoboPlayer, a third party video player, will play the files fine. QuickPic's player will not. Nor will the bundled app RockPlayer Lite.I reformatted the SD card within the DX2 (it was the same 16 GB card that I took from my DX) before I transferred any video files to it.Anyone have any ideas about what I can try? I would rather use the default Video Player app.Also, the playback using MoboPlayer seems a bit choppy. I was expecting much smoother playback on the DX2 with it's dual core processor and improved graphics accelerator hardware.
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Jun 2, 2011
I'd like to have some sample videos on my phone to show clients and potential clients, but a short test video I converted into mp4 gets an error message "File cannot be displayed or played".The file is not large nor long - 848x480,18MB, 1 minute 48 sec.compressed via Sorensen Squeeze v6 with MainConcept H264 codec at 1388kbps.
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Apr 22, 2011
I get the above error whenever someone emails or sends me a download like for a video. Videos play fine otherwise. Just can't get them in email.
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May 27, 2011
I've been noticing my videos will not save properly after I record something. It doesn't happen with every video and I can't seem to replicate the problem at this time. I can shoot consecutive clips and one may save properly and the other will not save. When I go to my film strip, an icon will hold the spot of where the file should be. When I click on it, I get an error message reading, "File cannot be displayed or played."
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Apr 17, 2011
I have had the atrix since it came out with a 32gig sd card, I store all my videos/pictures on it. I have never had any problems. After the 4.1.57 updated I have been having issues. Im not blaming the update I dont know what is wrong but its somthing I did look into.I record Videos, and then my phone will not play themback, It will show a preview of the video but then say "file cannot be displayed or played". Sometimes it lets me watch the video at first, but then the next time i go to watch it I get that error and its for good i wont be allowed to watch the video again.As for the pictures, Ill take pictures and it will show a preview of the picture but it wont let me click it and view it . I do not get a error msg with the pictures, It just simply wont let me view the pictures. Transfer those files that i cant watch or view to my computer, and my computer says it doesnt reconize the file format. But then when I look at the file type of that file that isnt working with a file that does work on my computer, its the same exact file fromat so i dont understand that?
I at first did pull out my sdcard/sim/battery didnt solve the problem. so i did a factory reset and that still didnt fix the problem. I also tried to switch the videos/picture that isnt working onto my external space on my phone and I get the same deal. Im also allowed to play music just find off my sdcard, its only videos/pictures my phone is having problems with. This is very frusterating since I use my camera almost everyday, and my sons first birthday is coming up this saturday and i wanted to record it all and burn it to a dvd but that is starting to seem unlikey and this is very frusterating. I called motorola and Im told to call back monday to talk to a higher level tech when there open.
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Jul 25, 2011
Glad to have Atrix on Gingerbread. it fixes my bluetooth issue. now i got into something else
1. i noticed that for some contacts that have 4 phone numbers and 2 emails, the phone numbers are all jamed together in one line, rather than listing them one by one. any idea how to fix it? by the way, the contacts are maitained in my google mail/contacts already.
2. how to add a voice tag to a name/contact? i found my atrix had hard time recognizing a name and always messed it up with other contacts. so i want to find a way to make it easier for the phone to recognize it when i say "Call xxx" (some especially for some non english names).
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Jul 24, 2011
I was so excited to get Gingerbread (2.3.4) cause now Video chat is supposed to work with GTalk.I tried it on my Atrix and I can see the other person's video feed. But the other person can't see me.
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Mar 4, 2012
after updating my c7 to belle, i have observed one problem.i.e. FLV format videos takes a lot of time to play and sometimes the video is not even get played.
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Mar 25, 2015
when I go to YouTube or play a video in a website , this show up
"There was a problem while playing. Touch to retry" ....
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Aug 7, 2011
I bought an Atrix a few months ago and have had a few problems, but have had NO time to address it. So, I've just ignored it. The main problem is that I cannot play a video that has been sent to me via text. I am able to play videos that I record on the Atrix. I have even sent myself a video from my Atrix and it has played. I don't know why my phone is unable to play videos that have been texted to me.
Another problem is that my ringtone will not stay correct. Sometimes my ringtone will be what I have selected and other times it plays an old ringtone that I had set from my previous phone. I have checked the settings for my ringtone. I don't have any specialized ringtones for any specific people on my contacts list. So my ringtone can be one of 3 songs that are on my songs list. compared to the one listed above. I dont know how a phone this "smart" cannot play videos received.
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May 14, 2011
I am new to both the Atrix and smart phones and have a few questions I was hoping somebody else had already figured out.
1)I installed Skype on the phone and it seems to work fine; however, I cannot figure out how to do video calling. I assumed that the front camera was there for the sole purpose of doing video to video calls; however, when my wife tried to make a video call to me I didn't receive video (she called my from her computer, on the exact same WiFi router).I went through every setting I could find and was unable to locate anything that would enable video calls.
2)I have noticed that my cellular reception seems weak compared to my wife's Motorolla XT 720.She regularly has 1-2 bars more than me in the exact same place.Any ideas why and if there is anything I can do to improve my cellular reception?
3)Whenever I get a new computer I like to remove all the bloatware installed by the manufacturer.I'd like to do the same on the phone, but I know so little about Android that I'm afraid I might remove something important.My phone is factory unlocked (but not jail broken) and seems to have a lot of AT&T junk on it that I really don't want/need. Are there any installed apps that I'd be better off leaving alone, and are there any that I really want to make sure I ditch?
4)I made the mistake of adding my facebook account when I set up my MotoBlur (another yuck ).Unfortunately I'm overseas for a couple years, and have no desire for these people to show up in my contacts when I'm trying to make a phone call.Is there any way to delete all my facebook contacts from my telephone contacts?
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Jul 31, 2011
Why can't my girlfriend see the video messages I send her on her phone? I've looked all over for an answer to this question.
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Dec 23, 2011
I have noticed that the video playback, on the Lapdock, can be really clear, sharp and smooth. Other times it can be a little laggy, not as clear and blocky. (It changes between the two every 5 to 10 min.) Sometimes I've seen a message pop up that says something like, the video is not optimized for mobile. This is streaming thru Firefox, using HBO GO website. (I haven't had a chance to check this with netflix.) I've tried to let the buffers feel up for a few minutes as well.
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May 11, 2012
When I try to play an AVI video file (from an 808 keychain camera) that I copied from my computer to the phone SD card, the file comes up & plays but all I get is audio with a blank/black screen. The files play fine on the computer. I tried small ( 8mg ) files but no difference. I use the stock media player w/ flash player which has worked great for everything up till now. OS is 2.3.6.
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May 4, 2011
Aside from having Mr. Blurrycam over for a party, is there an app (perhaps via Android SDK like DDMS) that allows me to get a real-time streamed Atrix screen on my PC so I can record videos to demonstrate operation of an app?
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Jul 23, 2011
Got the update, went into the camcorder app but no choice for 1080p just 720p. Am I missing something?
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May 8, 2011
I'm trying to record video. I'm getting some nice image quality, but almost no sound. The audio is extremely muffled. I have my playback volume as high as it will go, and still can just barely hear anything. I can use Tango and make phone calls just fine, so it seems that my mic is working. The only time I've noticed the problem is when I'm trying to record a video. Even if the person I'm recording is standing right in front of my and speaking in a loud, clear voice, I can't hear much in the recorded video.
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Oct 17, 2011
Well the good news is I demuxed the files that were choppy and the video plays 100% fine with NO audio. So its an audio issue.
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Nov 7, 2011
I called moto this morning and told them the phone is awesome, but the camera can't focus on anything, and the video is jerky. The customer service guy told me he is sending the problem up the latter and is confident that it will be addressed with the next firmware update. He said there were a few people having the same problem. I'm not ready to get rid of this phone, but the camera/video camera are not on the same level with other 8mp/1080 p recording devices.
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Jun 13, 2011
I'm having difficulty sending an email of a short video I took on my new Atrix. Upon hitting the share button and selecting email, I get the error "
Video size exceeds limit".
the email address I am using is within my own domain of which I am the controller. There is no limit on my mailbox in regards to how large a file I can send. I wonder how to adjust the settings ont he Atrix to cure this bug/feature.
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Jul 25, 2011
I can only get audio to work.... Anything I should be doing to get the video to work?
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Jun 18, 2011
while playing video with entertainment center - no sound.if i use other program(qqplayer) - plays good.how i can fix it?
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Jan 4, 2013
i was wondering if anyone else had the problem with a high pitched noise in the background of a video recording during the playback of the video? I couldnt really find any good explanation over the web. i can only hear it after ive recorded the video and ive tested it in a quiet room with no interference but its still there in the background.
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Sep 20, 2011
I read on Skype's website that Tegra 2 devices such as the Atrix can't do video calling because the chipset doesn't have NEON technology support. Is this something that can be changed with a software update, or is this something that Tegra 2 devices will never be able to have?
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Aug 24, 2011
Lost media files from internal storage. After complete discharge of my battery all pictures and video from gallery saved on internal storage were gone - is it possible to get them back (restore)?
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Nov 5, 2011
I record video using the camcorder app. I playback video and the audio has a high pitched whine / whistle or sound layered over the background audio. Sometimes the whine gets louder and sometimes lower but its aways there. Its very annoying sounding and seems like either feedback or interference or something. Anyone else experiencing this?I've tried various resolutions and zooming in and out, and lowering the volume all the way prior to entering the app (because you can't get any feedback on volume adjustment once in the app) and nothing i've tried seems to get rid of the sound. I have also tried the 3 "audio scenes" "Everyday" setting seems to be the worst, outdoors the best.
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Apr 25, 2012
Doing a quick little review on what I personally believe is the best video player for the Atrix 2.
After messing around with several video players, the list includes the following
[code]...
I had some avi files that were choppy in every video player and the only media player that played them smoothly using software compression was MX Player. Also I noticed that MX player would allow you to software decode video and audio seperatly, meaning you can use hardware decode for video and software decode for audio.
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Dec 28, 2011
I downloaded a tetris app, but i can't seem to activate it to play, when i view the downloaded apps and touch it, it opens up a screen with choice like uninstall but does not play.
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Nov 23, 2012
How do I change the order the music is played in? When I sync a playlist from iTunes, the music does not play in order. I can't seem to figure out what order it IS playing. No where do I see playlist options.
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