Motorola Atrix 2 :: Camera Won't Focus And Video Is Jerky
Nov 7, 2011
I called moto this morning and told them the phone is awesome, but the camera can't focus on anything, and the video is jerky. The customer service guy told me he is sending the problem up the latter and is confident that it will be addressed with the next firmware update. He said there were a few people having the same problem. I'm not ready to get rid of this phone, but the camera/video camera are not on the same level with other 8mp/1080 p recording devices.
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Oct 17, 2011
Well the good news is I demuxed the files that were choppy and the video plays 100% fine with NO audio. So its an audio issue.
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Jun 9, 2014
My main idea of purchasing Xperia Z2 was the 4K video facility. It attracted me a lot..but once i started using it...quality is just acceptable and the continuous auto focus is really annoying...even when nothing moves in the frame the camera just make it focus again and again...this makes some worst videos after all.
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Aug 29, 2015
When I try to play videos from my S6 on my windows 10 computer they start out running smooth but then get jerky. They play fine on the phone. When this computer was running Windows 7 I had no problem viewing videos from my Galaxy S3.
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Oct 25, 2014
For some reason today when i opened up my camera to take a few shots it had problem auto focusing on items close to me, as you know when you tap the screen to focus on a point in the screen you get the circle and a small beep to let you know it's focusing ok, it seemed to have problems getting to this point and there was an audible high pitched buzzing or clicking sound coming from the lens itself and the screen image would not come into focus
the phone has not been dropped or roughly handled so i am 100% sure it's not an issue caused by being knocked, i have tried a reset and a reboot but the issue still remains, also i have done no recent updates and there are none showing so that's not the issue either
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Jun 15, 2011
I first discovered that the camera is locked on fixed focus about a week ago when I tried to take a picture of a barcode. The camera takes good pictures as long at the subject is atleast 2' away. This camera actually does not auto focus or focus at all (do some tests yourself). The irony is that there is a "macro" mode under the scenes setting but that does not help either. I called Motorola and they seem to be aware that their phone which is advertised as having auto focus does not actually focus. They have no estimate on a fix for this problem.
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Aug 26, 2014
When trying to FaceTime with my iPhone 5, the rear camera continually moves from focus to out-of-focus. I'm FaceTiming with absolutely mad because the picture moves from blurry to clear almost constantly.
I had to replace my first iPhone 5 after only 15 months because the rear camera couldn't auto-focus anymore (a well-documented problem), and I had to pay for a replacement phone. Now after only 5 months with the replacement iPhone 5 I received from Apple it seems like I'm having more issues with the rear camera.
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Sep 10, 2011
Blurry, soft edged, slightly out of focus looking pictures when using auto give pictures poor resolution appearance
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Jan 13, 2015
When I shot a video with my turbo the camera keeps refocusing. I'm using the stock camera.
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Jan 3, 2012
Back in August 2011, shortly after an OTA Update, I noticed the focus function was no longer working.Sometime around October, I finally was fed up enough that I tried to do something about the problem. Unfortunately, my warranty had expired in Sept. Verizon Tech Support suggested a factory reset, so I did this.With no apps installed, I first tested the camera, and the focus still did not work. I reloaded all my apps and set up the phone, and, of course, this made no difference. At this point, I gave up and assumed this functionality had failed.
In November, I realized that the focus feature had begun working again. The only thing I'm aware of having happened is that the phone fell off of a coffee table onto the floor the day before. The phone was in a case and the table was about 18" high. I am sure that I did not load or unload any apps during that time. I may have recieved an update to an app, but since the focus did not work after factory reset, I doubt this to be a factor.The focus feature has been working up until today! I used the focus on NYE and all was well. No changes from then to when I discovered focus to be dead again.Here's a list of what I've done after the 2nd failure of focus:Shut down/battery pull Uninstall Shop Savy (uses camera), shut down/battery pull Install Vignette Demo to see if that app could access the focus. Nope.Uninstall Vignette Demo, shut down/battery pull Clear Data for Camera App under App Management, shut down/battery pull Force Close, then clear data for Camera app, shut down/battery pull.Lighting, ambient temperature, with/without case, inside, outside, upside down (j/k) doesn't seem to help.Can one of the Motorola guys (or anyone who knows for sure) tell me how the focus works? Is it a mechancial thing or is it all digitial? My theory is that either something mechanical is stuck or some sort of electrical connection has lost continuity.
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Jan 3, 2013
I recently discovered that the camer a on my Motorola Electrify phone will not focus. Typically in the past I could double tap on the screen and have it focus, but it will not do it now. I tried messing around with the settings on the camera but had no luck resolving the problem.
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Nov 13, 2011
I purchased my Photon at the end of September, and for the most part it has been the greatest phone I have ever used. That is, until my camera stopped working correctly! I launch the camera app, and the screen switches to landscape and the camera initializes, but it will not focus!! I have to tap the screen very hard and rapidly for it to force focus, and any situation other than bright daylight will not focus at all. The phone does not even make that little clicking noise that I think it made when going into camera mode, which I believe meant that the shutter is activating (right??).
This happened once before to me, and I took the phone to a Sprint store. The rep simply toggled the image resolution from 3mp to 5mp and back, and it worked. I then left the store feeling like a dope.....until the next week when it started happening again. Now, I've tried everything to get the camera to work again, but nothing.
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Oct 10, 2011
I attempted to take a photo of a label on a jar with my Xoom and it was unuseably blurred.
What is the minimum distance focus point for the Xoom's camera?
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Apr 24, 2011
The camera on my Droid 2 doesn't autofocus anymore. For the first couple months, I was taking crystal clear pictures without any problems, then one day the camera refused to autofocus and now all my pictures turn out blurry. I can say without a doubt that the lens does not need cleaning because if I take an extreme closeup (just a few inches from the subject) the pictures are clear. Any further than a few inches, the pics come out blurry. Holding the shutter button down a little only causes a red box to come up, not green. Using the touch screen shutter button doesn't make a difference. I tried factory resetting my phone and this didn't solve the issue.
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Dec 4, 2011
In the mid-night, I just want to grab an URL, open barcode scanner, after scanning, I close my app and I heard a click (physical click) from my phone.
Then I open the barcode scanner again, wait for the auto-focus stuff, press Back and "click" again.
Now I open the camera app, wait for auto-focus completes, press Back and "click". This happens every time auto-focus finishs and I quit the app.
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Jul 24, 2011
I was so excited to get Gingerbread (2.3.4) cause now Video chat is supposed to work with GTalk.I tried it on my Atrix and I can see the other person's video feed. But the other person can't see me.
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Oct 2, 2012
I bought my wife the Razr M from AmazonWireless and she loves the upgrade from her Droid X, but we're having problems with barcode scanners.
When taking pictures using the built in camera app, autofocus works fine. However, when scanning a barcode using any app that supports barcode scanning, the camera never autofocuses and since the barcode is out of focus, it can't be scanned. We've tried it using ZXing Barcode Scanner, the Munzee app, and the walgreens pharmacy app.
I haven't been able to find any reports of others having a similar issue which makes me think it might be a hardware issue.
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Apr 28, 2011
The camera module makes cracking sound when it tries to auto focus. Also when its started this sound from the camera hardware is heard.
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May 22, 2011
i believe i found a bug with 3.1. videocamera pauses while video recording when a live paper is being used when wallpaper is just a picture than it works properly.
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May 15, 2011
As we know it is not possible to use the E7 camera less than 1m distance, would it be possible to use the front camera? Especially for business cards and then scan it?
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Aug 7, 2011
I bought an Atrix a few months ago and have had a few problems, but have had NO time to address it. So, I've just ignored it. The main problem is that I cannot play a video that has been sent to me via text. I am able to play videos that I record on the Atrix. I have even sent myself a video from my Atrix and it has played. I don't know why my phone is unable to play videos that have been texted to me.
Another problem is that my ringtone will not stay correct. Sometimes my ringtone will be what I have selected and other times it plays an old ringtone that I had set from my previous phone. I have checked the settings for my ringtone. I don't have any specialized ringtones for any specific people on my contacts list. So my ringtone can be one of 3 songs that are on my songs list. compared to the one listed above. I dont know how a phone this "smart" cannot play videos received.
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May 14, 2011
I am new to both the Atrix and smart phones and have a few questions I was hoping somebody else had already figured out.
1)I installed Skype on the phone and it seems to work fine; however, I cannot figure out how to do video calling. I assumed that the front camera was there for the sole purpose of doing video to video calls; however, when my wife tried to make a video call to me I didn't receive video (she called my from her computer, on the exact same WiFi router).I went through every setting I could find and was unable to locate anything that would enable video calls.
2)I have noticed that my cellular reception seems weak compared to my wife's Motorolla XT 720.She regularly has 1-2 bars more than me in the exact same place.Any ideas why and if there is anything I can do to improve my cellular reception?
3)Whenever I get a new computer I like to remove all the bloatware installed by the manufacturer.I'd like to do the same on the phone, but I know so little about Android that I'm afraid I might remove something important.My phone is factory unlocked (but not jail broken) and seems to have a lot of AT&T junk on it that I really don't want/need. Are there any installed apps that I'd be better off leaving alone, and are there any that I really want to make sure I ditch?
4)I made the mistake of adding my facebook account when I set up my MotoBlur (another yuck ).Unfortunately I'm overseas for a couple years, and have no desire for these people to show up in my contacts when I'm trying to make a phone call.Is there any way to delete all my facebook contacts from my telephone contacts?
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Apr 28, 2015
Finally got the chance to shoot some meaningful video instead of just little tests and noticed something annoying. While trying to focus on a batter in a baseball game from about 20 feet away, the subject kept going in and out of focus and when he ran the bases the same thing happened to an even greater extent.
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Jul 31, 2011
Why can't my girlfriend see the video messages I send her on her phone? I've looked all over for an answer to this question.
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Dec 23, 2011
I have noticed that the video playback, on the Lapdock, can be really clear, sharp and smooth. Other times it can be a little laggy, not as clear and blocky. (It changes between the two every 5 to 10 min.) Sometimes I've seen a message pop up that says something like, the video is not optimized for mobile. This is streaming thru Firefox, using HBO GO website. (I haven't had a chance to check this with netflix.) I've tried to let the buffers feel up for a few minutes as well.
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May 11, 2012
When I try to play an AVI video file (from an 808 keychain camera) that I copied from my computer to the phone SD card, the file comes up & plays but all I get is audio with a blank/black screen. The files play fine on the computer. I tried small ( 8mg ) files but no difference. I use the stock media player w/ flash player which has worked great for everything up till now. OS is 2.3.6.
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May 4, 2011
Aside from having Mr. Blurrycam over for a party, is there an app (perhaps via Android SDK like DDMS) that allows me to get a real-time streamed Atrix screen on my PC so I can record videos to demonstrate operation of an app?
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Jul 23, 2011
Got the update, went into the camcorder app but no choice for 1080p just 720p. Am I missing something?
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May 8, 2011
I'm trying to record video. I'm getting some nice image quality, but almost no sound. The audio is extremely muffled. I have my playback volume as high as it will go, and still can just barely hear anything. I can use Tango and make phone calls just fine, so it seems that my mic is working. The only time I've noticed the problem is when I'm trying to record a video. Even if the person I'm recording is standing right in front of my and speaking in a loud, clear voice, I can't hear much in the recorded video.
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Jun 13, 2011
I'm having difficulty sending an email of a short video I took on my new Atrix. Upon hitting the share button and selecting email, I get the error "
Video size exceeds limit".
the email address I am using is within my own domain of which I am the controller. There is no limit on my mailbox in regards to how large a file I can send. I wonder how to adjust the settings ont he Atrix to cure this bug/feature.
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Jul 25, 2011
I can only get audio to work.... Anything I should be doing to get the video to work?
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