Motorola Droid Bionic :: Excel File Data Corrupted?
Oct 24, 2011
I captured some excel file data on my phone from my Church's computer. I downloaded the file to my personal laptop today and it was corrupted. The file was compatible with Excel versions 97 - 2003. Does anyone know how to recover from this or why the file gets corrupted?
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Mar 8, 2012
When I attempt to open a 133 KB Excel file I receive an insufficient memory. I tried opening with Google Docs with the same result.
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Nov 17, 2011
Im having the same issue as a lot of other people (so i read). Mine has progressively gotten worse. My data connection shows active (sometimes it doesnt) but I cannot transfer data. After multiple restarts/battery pulls, i have data connection but NO app will transfer data except the web browser and dolphin. Even Gmail will not sync. So i can surf the web, but cant check my gmail app, pageonce, etc, etc. Wifi/bluetooth work fine. MOST of the time I can still text / make calls but not always.
I am hesitant to do a factory reset as the last time i did this, it did not change the problem and i was stuck with nothing because i had no data connection to connect to my google account with (nor wifi, i was on vacation).
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Dec 21, 2011
There have been multiple reports of people getting stuck after applying the 5.5.901 update. the original fxz file that most use to restore doesnt help after the update. Is there a way we can get the fxz that will fix those who are bricked from the .901 update?
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Oct 26, 2012
The ICS update file was downloaded to my wifes' Bionic and we do not plan to perform the installation.How can I delete the file and stop the 'do you wish to do the install?' prompts? The phone is NOT rooted and we do not wish to do so.
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Sep 23, 2011
Although my WMV formatted Videos play fine on my home computer, I had no problem transferring them to my Bionic SD Card. Rather than playing, a small blue box opens at the bottom, which says "unable to open this type of file". Confirmed that the pre-installed Player should play MP4 and WMV. I tell them about my error message, and they recommend downloading the VLC Media Player (which works great on all files on my home computer, even on AVI and FLV files). Still won't play, so they refer me to Motorola, but before I call them, I also download, the seemingly popular MoboPlayer and MX Video Player.
The Motorola second level of support tells me to convert them from WMV to WMV, although my experience with Motorola's Tech support is that I sense that due to our mother tongues, it might be my fault for not parsing my words carefully enough. Feel free to contribute your WMV (or MP4 experience) to this thread, as the last advice that the Motorola Level 2 Tech Support gave me was to go to "setting", then "privacy" and then "restore data reset".
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Sep 23, 2011
The Verizon salesman replaced the new sd card with my old one from Droid 1. I reinstalled the apps and all but 2 are working fine. My "Bookworm" and my "Quick List Free" don't access the information already on the sd card. Astro shows it there but apps say nothing there. I have about 350 books and info on them in the Bookworm. How do I get the app to see the info. I don't want to put them in again individually.
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Apr 3, 2012
Data is better since 902 but I am still having data connectivity issues requiring Airplane mode or power cycle.
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Oct 4, 2012
Since 1am (PDT) this morning I've had no data on my Bionic. By that I mean there's been no data symbol -- no 3G symbol at all. I'm not talking about the "white, not blue 3G/4G" issue that some people have reported (and which I've never had). This is no data symbol at all.Regular signal is fine, and I can send texts.I've tried all of the obvious fixes (short of factory reset), including starting in safe mode:no good
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Jan 3, 2012
So i am on my 4th bionic it seems that my signal is always weak. The signal bar in batter use stats is always yellow and grey rarely green. My battery dies faster after update 50% only 4 hours off charger. The thing getting to the most is when i pull phone out of pocket and unlock it the data never works i tried everything rebooting or airplane mode do not fix it. I usually have to pull battery. I did factory reset twice since update. Does this mean i have get #5 ordered for me?
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Jan 16, 2012
Well for the past 24 hours and counting I cannot access any data unless i have a 4g signal, which doesnt stay on for more than 5 min before that drops. I spent another hour with tech support with no fix so they finally offered a Rezound which i painfully opted for. It is really a dissapointment that with all the months of delay that they could not get this beautiful phone to work for many of us. I hope the Rezound does not have issues like this phone does. Also hope Moto can get back on top next year and I may come back...
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Dec 15, 2011
I don't get it, I still have to turn airplane mode on and off because my phone loses data connection.
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Sep 4, 2012
I was in KC over the weekend and was having massive issues with Data drops, but when i am back home in Dallas i rarely have issues. Has anyone else noticed the same?
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Dec 21, 2011
I bought my first Bionic, on Oct28th, had the data issues from day one. Finally after a month and several hours of phone calls to Verizon and Motorola, replaced handset. New handset, new SIM, still same issues. Loosing data, loosing connectivity,etc. I have always used Motorola from the Startac, Droid X, Droid X2,etc. Really disappointed with Verizon. I am very data dependant with my job.
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Oct 16, 2011
Starting late this afternoon, I lost all data connections except wifi. Verizon support told me an outage is nationwide for phones with LTE. As I am typing this, LTE is back for now after a 6+ hour outage. Hopefully Verizon fixed the lte/cdma problems that have been a problem for a couple of weeks.
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Sep 19, 2012
I have been reading articles about the new iphone and the ability to talk and surf at the same time. It seems that the new iPhone 5 will not be able to do this on Verizon and Sprint. This would really effect any one who may use hot spot sharing. Maybe I am just reading into this to much, or is this a possible move to keep iPhone off the VZW and S off there networks because it is a data hog? I just seems like a step back wards. I hope this doesn't move over to the android phones. It sounds like it may just be a limitation of the new iPhone's ability to work on several different networks, but don't you think a new device would have that covered? Just one more reason not to move over to Apple. I will keep my bionic as long as I can, and then purchase another android. After playing with some new phones the other day like the SIII, I think I will still be getting another Motorola when the time comes. The Motorola phone just flows better IMHO. [URL]
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Mar 12, 2012
This is something I haven't run across before. I left work Friday phone was connected to our wifi no problem. Over the weekend the Bionic was on/off my home wifi without issue.
I come into the office this morning and wifi connects to the work wifi. The only data I get is LAN network so my exchange email and can access any device via my browser. It shows I have an IP address and everything but I can't get any data connection to the outside world unless I turn off wifi. So the wifi icon is on but it's grey instead of the blue like it should be.
I've cleared all my saved networks in my phone, pulled the battery, 4G sim. Only thing I haven't done is reset the phone. Going to test the wifi when I get home.
None of this makes sense why it connects to the APs, gets an IP and I can get internal LAN access but not external. I have other Android, iOS, laptops, etc all working fine.
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Sep 9, 2011
My old now deactivated phone (Droid X) rang in my bag. I answered it in confusion and it was the wife. My Bionic never rang. So I tried to make a call from the Bionic, for the first time, and I got the "we can not authorize your phone please hold" message.
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Nov 10, 2011
i have not been able to get a data connection all day. i lost my data connection near my house this morning right on the border of 4g/3g area. i drove to work about 25 miles away where there is 3g only and still have not been able to establish a data connection. i have rebooted the phone, pulled the battery, rebooted in safe mode, switched to cdma only, switched on an off airplane mode countless times and still have no data connection. i do have a 3g icon with almost 4 bars in the status bar, but no connection. browser not connecting, no facebook, no Internet...nothing.
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Sep 18, 2011
Ok yet ANOTHER problem with the BIONIC and moto software.
The camera is not writing all the EFIX data to the pictures. Most importantly Date Taken. The stock google app did this!!! Everyday I find something that annoys me more and more about this phone.
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Nov 15, 2011
Been having horrendous problems with data connectivity. I take the train from Baltimore to DC every day, and w/my OG Droid, never had problems, even if one or two location only seemed to have 1x available. With my Bionic, however, I am frequently dropping my data connection completely (moreso than it seems when I bought the phone in September -- not 100% sure since I wasn't paying close attention to it those first couple weeks).For the heck of it, I thought I report it on twitter and see what kind of response I would get from @VZWSupport. (I always get better Comcast support from their twitter folks than from my local office).Got a response (see attached graphic).They told me to enable data roaming. Really? Anybody had success with that? I'm worried about running up a huge bill.
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Jun 4, 2012
So I haven't had any trouble until now with my boinic. I took pictures saturday and I just tried to take one and this is what I got. "Camera is unable to initialize". I have pulled the battery and cleared the data on the camera app and still nothing. I really dont feel like starting over with it but I can if I have to later.
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Jan 27, 2012
I'm a night owl. So I always wondered why my bionic would not have data after midnight when I first picked it up. Come to find out after digging in the settings that there is battery saver mode enabled by default. I turned it to "performance mode" now I always have my connection.
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Sep 15, 2011
I've been using my Bionic for about 24 hrs now (pretty heavy useage) and only 3 items show up in the "Battery and Data Manager":
Southwest Airlines App (96%)
Cell Standby (2%)
Phone Idle (2%)
That's it. I've used about 30 different apps and I've had WiFi on and off, I've been on LTE and switched to CDMA only for a bit. I've tried out the GPS, used Google Talk, the browser and a bunch of other stuff that I know takes up battery life and I want to know what is killing the battery? Is there a fix for the Battery and Data Manager or somewhere else on the phone I can look for this info?
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Dec 6, 2011
I have been using excessive amounts of data 6gig month for an average user. I installed an app to show me whats consuming the data and at an alrming rate, it's a process called Rich ClipboardWhat is this and how do I stop it from using so much data? it's killing my battery!!!
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Jun 24, 2012
It seems the last two months y wife (Razr) and I (Bionic) have been having issues with our 4g going from blue to white and loosing data connection. I thought this recent update last week would make it better but it hasn't. I hear different things from Verizon tech support and going in to the store. Tech support saying it may be a bad phone and had me pop out the sim card.
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Feb 22, 2012
Looks like verizon is having a problem with data services. I'm in Southern NH and no 4G or even 3G service for the last 25min.
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Dec 4, 2011
I have a variety of apps that create export or backup files. How can the apps access the SD card storage directly? I recently replaced (under warrenty) my Bionic and it was a pain. I backed up everthing (app data that is) thinking the "backup" was going to the SD card, since all I got was a file address (or name). Once I moved the battery, SIM and SD card from one phone to the other, I realized that all the files were on the internal staroage and still on the old phone, not the SD card. This meant moving all of the hardware back to the old phone, finding all of the files stored on the internal storage, moving them to the SD card, switching everything back to the new phone and moving the files from the SD card to the internal storage - all the time hoping I got them in the right place (which wasn't necessarily the case all of the time).
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Jul 5, 2012
I received the 4.0.4 Ice Cream Sandwich (ICS) OTA update for my Droid Razr on Tuesday morning July 3, 2012. The install was uneventful. One feature of the previous operating system I use frequently is File Manager. I noticed that after the OTA update to ICS that the feature to "Move" does not work, or at least doesn't allow me to move files from Internal Storage to the SD Card. I searched the Forums and didn't find any discussions about File Manager not working the same in ICS as it did in Ginger Bread. I read the numerous marketing guides and preparation documents that were published on the Motorola Razr website and didn't read anything about File Manager changing. I downloaded the new Razr Operating Guide for ICS and found no discussion about File Manager being different.
I tried Motorola Live Chat and ended up getting referred to Level 2 Tech Support. I have powered the device off and on numerous times in the last 48 hours. I have also done a Power + Volume Down restart but the Move option is still not working. Specifically, I can select a file from a folder in Internal Phone Storage and select Move. I can press the Back arrow-key but as soon as I am back at the File Manager main screen (so I can select SD Card), the option to Move disappears. If I press SD Card (like I did before with Ginger Bread) the Move button does not reappear at the bottom of the page.
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Mar 1, 2012
Does anyone know, with stock apps only, is it possible to save a data file to to the homescreen for quick reference? At minimum, I would like a shortcut to the sepecific data file. Example; I use a simple Microsoft word calendar template to do scheduling for the month. I email the file to myself and save it to the messaging folder. Everytime I need to check who is working, etc....I have to go through the "My Files" shortcut, messaging, then the file I need. Would like to just save the data file or a direct link to it on my homescreen very similar to (gulp) windows.
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Oct 28, 2011
I have been trying to do a factory reset of my Bionic to try to rid it of the BSOD issue and I just reset it and a file called .android_secure dated Dec 31, 1969 is in my Internal phone storage. I had this on there before the Factory Reset and it didn't delete then either. When I click on it it says "the file does not exist".
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