Motorola Atrix 4G :: Screen Was Black And The Device Doesn't Respond?
May 23, 2011
I had over half a charge after sending a text message yesterday around 3pm. I looked at the phone at 4:30 and the screen was black and the device doesn't respond. I removed the battery and put it back to no avail. If I plug it in, the green light comes on - the Motorola splash screen displays - then a battery meter displays.
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May 2, 2012
When I connect my phone to a wall charger (provided my Motorola), the touch screen responds rarely (slowly). As soon you disconnect the charger it works fine. I had talked to Motorola specialist over the phone and she provided me with a new charger. However, the problem still persists.
Yesterday, I used a Blackberry charger (with very close voltage and current output) and the phone worked fine.
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May 26, 2011
A spot on the bottom right side of the screen doesnt respond to my touch (the exact spot is the right " : " on the screen selecter pop-up). It doesnt matter what oriantation the phone is in or screen is being displayed.
Ive done a battery reset and Factory reset, short of a return
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Jun 22, 2012
My iphone is frozen, won't go to black scree and doesn't respond to any button pushing. Attempted to power it off but it doesn't respond to that either.
Info:
iPhone 3GS, iOS 5.1.1
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Jul 29, 2011
Got My Defy 2 days back. Last night it rained heavily and I had to walk from my office to home. It was a 30-35 minute walk. I put my Defy in my pocket and started walking thinking its a water proof phone. When I reached home, first the phone's screen didn't respond to any touch. After a minute it went completely black and I could see heavy moisture under the glass. Only sensors were throwing some colored lights. I tried to call from my friend's phone on my number, and I could listen to the ringtone only. I could not pick up the call since there was nothing at all on screen. Today I put the phone in rice for around 8 hours still the condition is same. Its very unfortunate that I could use and explore my phone properly even for 2-3 days.
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Nov 22, 2011
phone has been fine while plugged in, until about 2 minutes ago. plugged it in, tried to pull the notification bar down to switch to mass storage mode and the screen would not respond. took a couple swipes, and it eventually worked after a few tries.it's also doing it in my car dock now too.has been fine, nothing has changed, just started doing it out of the blue.
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Jan 28, 2013
when i turn my phone on, the display screen stops working. also the touch feature has stopped working, i can receive calls, but not make any calls as the home screen doesn't respond at all. the model is motorola defy plus.
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Jun 18, 2012
iphone does not respond, screen remain black
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Jan 21, 2013
My phone used to keep a charge for THREE days...it was wonderful! Now since the update, I have to charge it every day even if it's just standby. Plus, if I'm on a call with the screen turned off, when an incoming call comes in, I am unable to turn the screen back on in order to answer. Plus, sometimes the phone is so sensitive that when the face is pressed up against it, it goes haywire and cancels out a call. The sensitivity is way too high. I am using Straight Talk as my provider so is there a way, I can remove all the AT&T stuff? And which ones do I not need? I don't like a lot of bloatware on my phone.
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Jun 22, 2011
Certain apps and games are giving a black border along the left right and bottom sides of the screen (about 1cm). I know it is not the apps, because they all work fine on MY atrix. How can I solve this problem, or do I need to return his Atrix to Bell for a replacement?
Here is his phone (with border) [URL]
Here is my phone (without border) [URL]
This is just one app, but there are a bunch more. Running stock unrooted Bell firmware, with the newest update.
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Mar 28, 2012
What do I if the iPhone 4 has a black screen but does not respond to power off or connect to iTunes?
Info:
iPhone 4, iOS 5.1
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Aug 12, 2015
I purchased a Samsung galaxy S6 on June 5th. On Sunday morning it was working fine. Sunday afternoon, I tried to use it and the screen will not recognize my touch. Everything works on the phone. The screen illuminates, it rings, I can talk on the phone through my car but I cannot do anything that involves using the screen. The back button will work but that is it. Unfortunately, I have a pin code security on the phone. I took it to Sprint and they had never seen this happen before on the this phone.
1. I have tried the reset, doesn't work.
2. How to get my data, like pics, off my phone considering I cannot unlock the phone because the screen doesn't respond?
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Aug 26, 2014
My iphone 5s screen doesn't respond
What can I do?
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Mar 25, 2012
My gmail will load, but then the screen does not respond to touch so I cannot open it
Info:
iPhone 4S
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Mar 5, 2012
A few times now my Atrix has become completely unresponsive to voice input.
The voice input dialog pops up, but nothing that's said is heard and the input mode just reacts as if it just got silence.
I may have had the phone connected to my bluetooth speaker phone in the car at some point (or a headset), but I'm not 100% sure.
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Jul 28, 2011
Since updating to the Gingerbread release, I cannot work out how to respond to meeting requests in the calendar. I'm sure it's just something I'm missing but I can't see how to do it.How do I respond to the requests?
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Nov 17, 2011
My phones screen doesnt turn off unless I manually make it, I have screen set to turn off every 1 minute and I checked under development to make sure keep display on while charging was unchecked. Is there way to have phone display turn off every 1 minute while docked?
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Dec 18, 2011
Last couple a days I'm having problems with angry birds on my E6! The touch screen doesn't respond! Has anybody have the same problem!? Have some suggestions what to do?
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Jul 19, 2012
I have a Pattern Setup as my lock screen for my phone, and 2 out of the 3 times I try to unlock it, it doesn't work. I try to drag the pattern out, but it thinks i lifted my finger and the lines go red, like when you guess the wrong pattern, and the lines go crazy, shooting to random dots on the lock screen, making it very tempremental. When this occurs i just click the lock button to shut the screen off, and then try again. Even after I do this, it still won't work and the lock screen will go crazy.
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Dec 11, 2014
My nexus 5's touch screen doesn't respond properly when i use it while charging....? Y is it so?
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Dec 12, 2011
The Screen doesn't respond when I want to answer a call ( the keyboared showed up after picking up the phone from my pocket ) and nothing can remove it ( the touch keys Back And Menu also don't respond )so I miss the call
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Sep 15, 2014
I recently noticed that my screen doesn't respond to go on landscape mode when I tilt the phone.. Auto-rotate is on, I never experienced this before.. I saw that other ppl also had this problem, some with the update.
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Nov 6, 2011
is going to have a new function where the screen doesn't react when you hold the device in one hand with a thumb resting on the screen yet allows you to continue to control screen normally with other fingers.I have 57 year old hands that get numb from holding items and this would be wonderful for us semi handicapped folks to see this comes out with all ICS releases, even the original Xoom.
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Mar 21, 2012
My iphone4 screen is all balck when its on and i couldnt see anything on the screen?
Info:
iPad 2 Wi-Fi, iOS 5.0.1
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Nov 9, 2011
i downloaded media link and i cant get pass the screen that says " connect device"
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May 1, 2012
my mom's iphone doesnt respond no matter what i do. the screen is blank.tried connecting it to the PC but was of no use. but the orange light on the left side is on.
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Jun 28, 2012
My phone got wet on Tuesday. And now I can't see anything. But I can hear my alarm and text MSG.
Info:
iPhone 4, iOS 5.1.1, I can hear my alarm and when texMSG
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May 19, 2012
So today my phone got super hot. So hot that the screen on the top right corner got black und I received a warning that the phone is going into cool down mode. I shut it down and removed the battery to let it cool down.
But now the camera doen't work anymore and the screen stays black when I open a camera app.
Also, it still tends to get hot even when it is turned off and the battery is inserted.
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Apr 20, 2015
So sometimes when I press my lock button, the screen will go off but when I wake my phone again, it automatically opens without having to swipe to unlock.
This always happens when I have Google search open but also intermittently at other times.
When it fails to lock correctly, it sounds as if the lock "chime" is cut off abruptly rather than fading out as it should.
Samsung replaced the board inside but this did not fix it. They then replaced the handset with what seems to be a brand new handset and the problem is still present.
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Oct 13, 2011
When I connect with the Standard Dock or Webtop travel Adaptor and sometimes with usb to my computer: The touch screen does not respond. Even stranger, I found out by accident while on a call to Motorola that if I use my finger nail it will work, just not smooth. I did not think a finger nail was supposed to work. Motorola told me to go to the Verizon store and see if any other device had the issue. Verizon said they could not connect to webtop and as expected the usb did not have any issues.Is this my phone only or are there any others with the same issue?I was thinking of getting a replacement, but they said I could only get a referb He told me a finger nail would not work, so I demoed it for him.He told me to wait for the Nov updates, but I don't see anything like this on the list.Is anyone using the Webtop travel adaptor with desktop PC. Mine is Windows 7.
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May 22, 2011
From the first day I began using my DEFY (about 2 months ago) I have experienced a great deal of unresponsiveness with my touchscreen. Generally, when the phone goes into Locked/ Sleep mode I will attempt to unlock it and the screen will be unresponsive.Sometimes I'll be able to unlock it and then it will be unresponsive to touch.Most of the time, pressing the Sleep button and re-unlocking it will solve the problem, TEMPORARILY.
This is a frequent occurance and has gotten to the point where it significantly impacts my ability to use the phone effectively.Especially when I receive an incoming call that I am unable to answer because the screen does not respond.Motorola experts, would you recommend sending the phone in for warranty service?Are there any firmware upgrades I need to address this?
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