IPhone :: Apple Care / IP4
Jul 19, 2010With all the troubles Iphone 4 has right now, would it be wise to buy apple care?
View 13 RepliesWith all the troubles Iphone 4 has right now, would it be wise to buy apple care?
View 13 Replieshow do i buy applecare extended warranty for iphone ?i am overseas and my grandma will visit the NY store to setup extend the extended warranty - she knows nothing about gadgets...not even how to use a computer !if she goes to the apple store and pays $70,does the genius extend warranty extended electronically ? or do they give you a box which you bring home to setup and extend the warranty manually ?
Info:
iPhone 4, iOS 5.1
I purchase the iPhone 4 with Telus and at the same time purchased and registered Apple Care to the device. The other day I decided to go with another provider that gave a better plan for the iPhone 4 and so I switched. My question is can I transfer the Apple Care to the new iPhone 4 and if so how do I do it?
View 5 Replies View RelatedI was wondering about apple care for the iPhone. Do you think it is worth it? Tell me your experience/opinions on Apple Care for iPhone. What does it cover exactly? Does it suck? Is it a rip off? I pre ordered the iPhone 4 (my first iPhone) and I am debating on whether or not i need the extra insurance.
View 24 Replies View RelatedNow that I received my iPhone 4, I realize that there is no insurance on it. I ordered on ATT.com and was never offered Apple Care. Should they have offered it? Can I still get it?
View 24 Replies View RelatedHow many of you have had to have your iphone worked on? I bought the iphone a couple of years ago, and found the technical support here was much better. I was told my an apple sales person tell me that if I lost my iphone, applecare would allow me to buy another one at $199. Since we just signed up for the 2 year contract with ATT, if we lost the phone, it would be full price. I know apple care doesn't cover water damage or cracked screen. Is there a deductible when it is sent it? I did call apple and no one seemed to know the details. I had gotten talked in to buying the Best Buy black tie protection plan, but I just couldn't handle the thought of $14.99 for two years.
View 5 Replies View RelatedI tried to do a search and couldn't find what I was looking for my question. My mom has my 3GS I bought it back. I didn't get an Apple care plan for it, but I was thinking it would be a good idea to get it now for my mom is there a chance I still can get it for her 3GS?
View 5 Replies View RelatedI'm just wondering how long I have before I need to purchase it?
View 4 Replies View RelatedMe Cannot Registration Apple Care for this i-Phone
Info:
iPhone 4, iOS 5.1
Do you get the Apple Care extended warranty for your iPhone?
View 24 Replies View RelatedAnyone use ebay to purchase their apple care? I've seen it for as low as $44, didn't know if it was legit, and i'm curious to know why and how it's discounted so much.
View 24 Replies View Relateddoes apple car if you jailbreak their product? could i go to the apple store and get a new one because my doesn't work because of the jailbreak?
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iPhone 4, iOS 5.1
Can I purchase Applecare protection (Not Applecare+) for my iPhone 4 that is 1.5 years old ? I never purchased Applecare on it when I first bought the iPhone 4....
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iPhone 4, iOS 5.1
My Iphone doesn't have apple care and i would like to purchase the care?
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iPhone 4, iOS 5.1
i want to buy apple care protection plan..let me know the costs and from where i can buy it?
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iPhone 4S
next week I get my new (first) iPhone from Vodafone (Germany). An iPhone 4S, and as all know, the display is very critical. My old phone, fell very often down, but it was an HTC desire and so nothing happen. But I think, with a iPhone 4S I have not so much luck. That the reason, why I think about Apple Care. Is there a Coverage for broken displays? Or do I need Apple Care+? If I need Apple Care+, is this available for germany? Because I don't see it at the german page. I think I can buy it, but accept the apple care+ me from germany? And second question. Do I need the Apple Care for the first year of my iPhone? Because it's free for the first year if I understand it right, and then can buy it for the second year? Or do I understand it wrong? If this it right, again: are broken display covered for the first free/included year?
Info:
iPhone 4S, Apple Care
With no Apple Care contract, 6 months after purchase in US, what is the cost of replacing a water-damaged iPhone 4s?
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iPhone 4S
If you break your iPhone, take it in, and pay the fee. Can you get a different color and/or different model?
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iPhone 4, iOS 5.1.1
My lock button and home button is not working very well and I was wondering if the apple care protection I bought covered it. If so do i have to pay a deductable?
Info:
iPhone 4
I took my N97 in for its second service in the past 5 weeks, this time because it froze and wouldn't make or receive calls.I was told that it was going automatically to message bank.I have never used or even activated message bank, so i don't know how that would unexpectedly start happening.I was also told that the reason i have so many troubles (crashes, freezes etc) with my phone is because i am using third party files on it.
I have to use PC Suite and i have to convert my chosen computer files into suitable N97 files.I also have to leave the phone clean of any files, applications, downloads or extras for a week to make sure that it works properly. then i can put my converted photos and music onto it.I can also put my OVI games & applications back on it.
Why is it reccommended that we do a Back Up before any resets or formatting, if the files on the back up are corrupted and possibly causing the troubles to recur?What is the point of having a memory card.
me 3310 6300 N97
son N95 HTC magic
son 6300 N95 E63
Recently (3/20) I have visited Delhi,Rohini Nokia Care center (Dexter) (India). I vistied to resolve my front camera issue. Front camera video is coming Green. When I today (3/21) reached to collect phone and told them to please get me tested the phone front camera, what they told me is "there is no Front camera in E71. If you prove will give you new phone? This is pathetic they even don't know that there is front video camera in the phone. My jobsheet no is 11433527/100320113. Even I saw jobsheet, they have not even tested it. Engineer: Sukhbir,Amit and Sanjeev denied that there is Front Camera in this phone.If I(Me) prove then will give me new phone....Now I am ready to Prove Will Nokia Provide me new phone Who will resolve my issue Please tell me Grievance cell email id. Or i need to go to Consumer court for this?
View 6 Replies View RelatedMy N900 micro-USB connector died only few months after I bought it. I sent it off to customer care and now they're telling me the phone is out of warranty due to either being out of the warranty period, being physically damaged or being water damaged. I took good care of the phone and it worked fine until the battery died.
I need to send every email twice to get a response and they never seem to listen to me.I asked them to reevaluate their verdict and then they asked me for proof of purchase - which I already sent with the damn phone! It seems like the people responding to the emails have no connection to the people who actually have the phone at the repair center.What can I do?
Today I called Nokia Support, because I could not download maps with map loader.The guy asked if the ovi suite is installed. I told him, that the Ovi suite keeps on crashing on start-up on my machine, and that all other software is running fine, e.g. the PC suite which I am using instead.
For a price of 14 Cent/Minutes this "Nokia-Care"-guy had the nuts telling me that probably my computer needs to be fixed. After telling him that my computer works fine with all other software, he finally told me that I need to call Microsoft, as it would be their fault that Ovi Suite is not running on my machine.
This is a poor joke called "Nokia-Care". Dear Nokia-people, that is no-support and no-care-at-all. Providing something that crashes for free, and charging money for providing rudeness on the phone.
I just got my N-1 today and it is AMAZING. My only problem is the fact that its a fingerprint magnet. I plan on adding a screen protector but as of right now the screen needs to be cleaned. Any advice on what sort of material to use? I don't want to scratch up the screen.
View 10 Replies View RelatedI still can't get any incoming email through the email client without hitting "send/receive" manually.This problem happened after upgrading to the new firmware.I called today and Nokia Care told me to install the firmware upgrade again using the computer this time.But when I try it says I already have the latest firmware. How do I over ride that - and reinstall the firmware again using the Nokia Software Updater on the computer?
Also,he told me if this doesn't work I would have to send it to them - they would reinstall the firmware themselves - and if it STILL didn't work - it would be deemed a "bug" - they would send me my N900 back and I would have to wait until the next firmware upgrade. The last firmware upgrade took 6 months.So, what is my "warranty" for?I did buy one.how come they can send me back a "broken" phone with no incoming email?
I have purchaesed Xperia Ray on 18th March. Recently i have faced display problem. I have given at Service center on 28th May.Thay told within 7-10 days it will take.
I called customer care after 10 days, they are telling some reasons, and they are not giving proper status/ action on this work order. If i want to know the status i need to call more than 4 times per day, to know the status, they will keep in hold to transfer to higher executives or to get the status from the team. I have faced this problem from the last few days. (14-06-12,13-06-12...)
My Work Order No: se312ec111095
Compline ID: ses126005321
Ref No: 93041912, 93091564.
I got fed up with their services, thats y i am sharing my details in this portal.
In some countries, phone numbers are listed as 1800-pizza deliver or just 93-postoffice or something like that. Using number pads with letters, this is no problem but the default N97 mini dialer has only numbers and no letters. I have searched the web for third party dialers but no luck, Can someone please advise?
I used to own a E63. Same problem with keypad but there was a work-round. I used this work round using the N97 mini physical keypad but no dice.
OK today I was given a replacement Elm under my insurance because for some reason my Elm's speaker stopped working. Anyway got replacement fine all working well. I noticed the replacement had the previous firmware so I decided to update it using SEUS. Now after updating & setting up the phone again I noticed the clear voice & noise shield function had vanished I looked all through the menus & also during call menus but nowhere to be found. So I reinstalled AGAIN only to be greeted with the same problem. I called customer service number & got through right away. Spoke to a Scottish lady who had absolutely no idea what she was talking about. I knew that I was right & she was wrong. She went on to say that the clear call & noise shield function is NOT a feature of the Elm WTF? I said the feature is advertised on the website for the Elm & on the bloody box At this point I asked to speak with someone else & she went off to speak to someone & came back to repeat the same thing again I said how can you say this about it's not a feature of the Elm when it's advertised as it is? She then said when we send out the generic phones we don't put that feature on the phone it's the stores that do? At this point I just gave up & said forget it Has customer service always been that bad? I have not called them for many years but today was shocking
View 11 Replies View RelatedI've a nokia 5130c-2 xpressmusic. Does it support 8gb memory card? I've tried 4gb memory card and it does not make any problem. But in nokia website, it says 5130 only support 2gb but i've used 4gb memory card. Can i use 8gb memory card on my phone? And what's the accurate memory card capacity of my phone?
View 5 Replies View RelatedI have a Nokia 5800 Express Music.For fow days I was facing issue with side lock key button. I took my phone for repair to nokia care center in Aundh. They kept my phone with them for 2 days and returned it to me as it is after 2 days.When I checked on delivery the problem still persisted. They said the key needs to be replaced and will take few days and come back after 2 days. When I went back they said 2 more days, after 2 days they said again 2 days. I had to visit there office 5-6 times just to hear 2 more days.When I tried to escalate using service center they said can not take complient. Just getting frustrated day by day with Nokia service.
View 5 Replies View RelatedThe story so far: I bought an accessory in Nov 2011 at an Apple Retail Store. (Philips dual-dock speaker) It started malfunctioning in Mar 2012. (Dock not charging anymore) I brought it to an Apple Store (closer to my place), they were happy to replace it on the spot, except that there was none in stock. So I was advised to go to an other Store (the original one), where they had stock. So far, so good for service. I went to the other store, but there I was told that they could not replace it because I had bought it more than 14 days before, so I had to contact the manufacturer directly! So my questions are:
- What is, if any, the actual policy on non-Apple product repair & replacement?
- Why don't all store follow the same policy?
- Should I just try my luck again with another person, until I strike gold and get it replaced?
Info:
Philips DCS390