BlackBerry :: Using Only Wifi For Service?
Aug 26, 2011
I'm from Mumbai India and use a service provider "Loop Mobile". When I have my data settings on, I am able to perform all the BlackBerry functions, such as BBM, Email, etc. When I turn off data, and am on a Wifi network, I can only use the browser, There is no connection to the BlackBerry service. This problem is with all the people I know on Loop Mobile. With other users on Vodafone or Airtel, only wifi works perfectly fine.Please help! It is very expensive to use data when on International Roaming!
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Sep 23, 2011
i have been unable to connect to blackberry services when using wi-fi.everything works normal using the mobile network.when i check the connection status while using wifi it says blackberry internet is not connected however i can access Internet and browse the internet while all this is going on. its just the blackberry services which are affected.
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Jun 24, 2011
If I buy a Blackberry 8530 without a simcard, can I use WiFi to use the browser and messenger?
Or what if I have a blackberry with a sim card but the phone service is cut off, will WiFi still work?
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Sep 27, 2011
My blackberry is fully charged and where it shows you how many bars of service you have still says OFF. I've already tried turning it on & off and taking the battery out.
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Apr 28, 2012
I'm sitting at my desk and my wifi router is just a few feet from me. Despite the fact my iPhone 4S is connected, it only shows 3 bars of service.Is there something wrong with the wifi receiver on the phone?
Info:
iPhone 4S, iOS 5.1
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Jan 26, 2012
I tried taking out my battery and putting it back in. This problem started about 3 days ago but was working fine for the past few months.
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Jul 18, 2012
I've tried just about every trick in the book to get my BB to use the internet and BBM.
o2 say that all settings on the phone and their internal networks are correct. I send off to register the device, I never recieve a message back from BIS
I've been trying to get this sorted for 7 days now and I am so close to throwing the thing in the bin. Are there any RIM/Blackberry employees on this board that can take a look at it or tell me why the service book message just isn't being sent?
FWIW I bought this phone off a friend, on the same network and PAYG and everything worked fine with their sim, I put mine in and it just won't work, no matter what.
I've wiped, reset, downgraded OS, upgraded OS, gone over all settings, talked to o2 online, by phone, in store god knows how many times, and all i get is "register the device" IT DOES NOT WORK!
EDIT: I have an active blackberry bolt-on/data plan with o2
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Jul 16, 2012
I cannot seem to register in Blackberry service of my network provider. I inquired about it with my network, the customer service people told me that everytime i register to pay per use blackberry service,different keyword is seen in their system.
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Jul 21, 2010
How many of 9500 users face problems with camera, keypad and other stuff? What is blackberry doing for such users who faces problem? Why there is no good service available for such costly handsets?Is after sales service of blackberry so bad?
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Dec 17, 2011
It seems that my BB does not want to connect to the internet via my service provider but it can connect via wifi. What do I need to do to correct this problem?
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Jun 9, 2011
I have a Torch but i think any phone could develope this problem. i frequently use my phone is hotspots and whenever i connected to the internet via those routers and modems, the little blackberry logo appears next to my wireless icon which signifys that it has connected to the BIS service via the ADSL router so when i stream videos and download files, i dont get charged. in the last few days, the little blackberry logo has only connected via my 3G and GPRS. i can connect to the ADSL router but the little blackberry logo stays on my 3G or GPRS and doesnt appear next to my wireless icon so when i stream videos or download files, it charges me since it is downloading from the network and not the router. how do i force it to connect to the internet via the ADSL router instead of the network. I have tried a hard restart and also disabling the network connection but it still doesnt connect via the router so i don't get emails or bbm messages. i have also registered via the "host routing table" which is located in "options/device/advanced system settings" and i get a message to say it has registered but it is still the same. i dont know what to do as now i have a large bill because everyday i stream videos via my phone,
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Jun 28, 2010
Does anyone know how th connect another camera on the front of their blackberry (preferably bold 9700) for pictures or videos? also, any way to use a videochat service on a blackberry via call or even in something like an app for things similar to stickam.
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May 20, 2010
I have Blackberry Internet Service. Try to upgrade to 5.0 and iam only given 4.6 options. What gives?
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Oct 31, 2011
I have been facing this problem this the last couple of months.. whenever I travel and get into the roaming network, my phone doesnt connect to the Blackberry Internet Service (BIS) because of which i cannot use BBM or any other internet based application. As soon as i am in local network, it gets connected to BIS. I have tried everything..data service while roaming is on.. have switched off phone, removed sim and restarted. Last evening I visited Vodafone store, the guy put my sim in another blackberry device and it got connected to BIS. However its doesnt get connected on my device. He suggested me to do a data wipe which I did, still am unable to connect to BIS.
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Dec 5, 2012
Am on a BIS service plan with Airtel Malawi.My bbm is working fine but my browser is not functioning.Under service status it is showing the following message"Blackberry Internet Service:Connection Not connected".I Went to my service providers they said that they dont know the problem and they can not fix it.They are saying that my device has a problem which they dont know.Please help.
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Jul 15, 2012
I cannot access certain features (many of which made me buy the phone in the first place). I keep getting a message saying that <The data service is not operational>, nothing tells me how I can make the data service operational and how to get more from my Blackberry and any user guide which describes the Blackberry.
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Nov 9, 2011
cancel my Blackberry Curve 9300 association with the wireless service provider. I transferred it to my son that has another service provider and is getting all the services from the device with them, less to set up his email account.
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Oct 24, 2011
I subscribed with my service provider yet my edge is not going capital
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Mar 12, 2010
I can't find the "blackberry attachment service" file in my application list can I download one? I also looked in Options / Advanced Options / Modules, And don't have "net_rim_bb_attachment" file? How do I proceed from here?
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Jun 10, 2013
I have a nice shiny new HTC One, but my employers have given me a fairly miserly 1GB of data/month contract and I wanted to ask if its possible to force the phone to only ever use WiFi instead and NOT the 3G service (or do I have to simply turn "data" off in network settings?
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Sep 25, 2012
Curve 9300 will not use wifi connection instead of network data services. I can connect to wifi networks just fine. The phone searches the networks out, connects, puts the little icon on the home screen to say it's connected to a wifi network. It lists the name of the network up the top. Everything's great, except that when you actually go to use the internet, the phone connects to your data services instead of the wifi and you get charged for data consumption.
If you turn off the network services to try and force the phone to connect to the wifi instead, you get the error message:
"You are not currently in an area that can handle data communication. As a result, the Browser cannot retrieve any web pages.try again when you are in a different location, or contact your service provider if the problem persists."
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Jun 14, 2015
I'm just starting to have this issue as when my wifi is turned off I have no data service however I can only make and receive calls. I notice the signal for my reception bar is full however I it doesn't say 4g or anything at all next to it. I restarted the phone, drove to different locations same issue. I think this started from yesterday. I also checked my mobile data setting, seems to be set correctly and it's on. Attach is a photo of signal and no data works.
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Aug 6, 2011
My blackberry protect on my torch 9800 is not working it keeps showing "the service plan on your blackberry device dose not support this application. Please contact your service provider for additional information or to update your service plan" pls someone should help me out cz I need to restore some contacts that I backed up!
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Apr 27, 2010
How can I make free (or nearly free) phone calls using WiFi service. I already have a LowRate VoIP account.
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Nov 3, 2012
I am using Bold 9780 and just last week my lcd broke, after replacing the lcd am having this error due to which my phone accepts the sim but is'nt able to connect to the service provider, inturn after 'Searching Network' for a while it shows 'No Service'. On the other hand the wifi is'nt showing any routers nor the bluetooth even though i have kept it on 'Discoverable' . I did a complete wipe and installed 6.0.0.254 but still the problems not solved, and if i try to regitser the sim, A message pops which reads 'Supplementaty Service Error: General Error
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Aug 15, 2010
Started happening about 2 weeks ago. My girlfriend and I went to 6 flags in Arlington, Tx I left my phone in the glove box of the car so it wouldn't get wet. When we got back to the car I had 3 missed calls but no service. Red X by the antenna logo and something like no network available. When I got home I put it on the charger and got a full charge, turned it on it said searching for network with the same red X. Found nothing so I pulled the battery and SIM. Waited a couple minutes, reloaded and had perfect service. A week later I started dropping calls and can only get service if the phone is hot it seems. Now the only way for me to pick up the t-mobile network is if I'm connected through wifi. Even then there is a huge lag in calls and sending and receiving data. Does anyone know of a way to fix this problem, if a way, or is it possible I fried it by leaving it in the heat?
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Feb 22, 2015
When you are on data and wifi, what service is the default. Is WiFi primary, or is Data primary?
Samsung Galaxy S5 Verizon network
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Mar 25, 2012
im having a problem with my wi-fi and bluetooth. they will not connect at all. i do have full 3G network and full carrier service. but my bluetooth will not work, and my wi-fi will not work.
Info:
iPhone 4
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Jun 1, 2012
Is it possible to use the WIFI function of the iPhone4s without connecting to the phone carriers wireless phone system. I so how is this set up.
Info:
iPhone 4S, Windows 7
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Jun 18, 2012
i have a iphone 3gs it don't have wifi bluetooth or phone service
Info:
iPhone 3GS, iOS 5.1.1
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