BlackBerry :: Registering BIS Service Via ADSL Router
Jun 9, 2011
I have a Torch but i think any phone could develope this problem. i frequently use my phone is hotspots and whenever i connected to the internet via those routers and modems, the little blackberry logo appears next to my wireless icon which signifys that it has connected to the BIS service via the ADSL router so when i stream videos and download files, i dont get charged. in the last few days, the little blackberry logo has only connected via my 3G and GPRS. i can connect to the ADSL router but the little blackberry logo stays on my 3G or GPRS and doesnt appear next to my wireless icon so when i stream videos or download files, it charges me since it is downloading from the network and not the router. how do i force it to connect to the internet via the ADSL router instead of the network. I have tried a hard restart and also disabling the network connection but it still doesnt connect via the router so i don't get emails or bbm messages. i have also registered via the "host routing table" which is located in "options/device/advanced system settings" and i get a message to say it has registered but it is still the same. i dont know what to do as now i have a large bill because everyday i stream videos via my phone,
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Mar 15, 2011
a week ago i bought pre owned used(second hand) blackberry 9520 storm 2 from someone. i decided to use blackberry internet service to control my email (gmail, yahoo etc.) accounts. İ called my mobile provider to purchase data plan. Everything is ok to here but after some problems achived. My provider has a erorr when they trying to subscribe my device to RIM servers. Accordıng to thecnical person cause of errors are my imei and pin numbers. How i can check my imei and pin numbers are compatible with each other and also they're registered or not registered to RIM database.
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Jun 9, 2012
i got this curve 9220 couple of days ago now it does not connect to the service provider it keeps searching for network and the antenna signal indicator comes on and off continously hence the moble cannot make or recieve calls
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Feb 6, 2011
I have a verizon unlocked storm 2 9550. I used with Airtel bb service in India. Recently, because of their 3G I got a BSNL sim with bb service and I am trying to use the same handset on their network. It is not registering with the bb network. I am not able to send and receive text messages too. I can not browse in default browser, but can browse with Bolt. I can not use Appworld either. BSNL people have said that it is properly set up at their end. Is there anything I can do to be on bsnl bb service?
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Oct 21, 2010
INet browsing via WiFi works (BB 9105), but I would like to get into my Router too, to reconfigure it. When I try to access my router, 192.168.1.1, or my ADSL modem (192.168.0.1) I always get the 504 error (Gateway Timeout), which is the same error I get when browsing through BIS.Of course, through BIS I cannot access my router or modem, but with WiFi it should be possible to access it.
To make sure, I turned off BIS on my 9105.I also, via a PC, configured the router to allow my BB MAC address to access the router.
Are they not compatible at all?Or do I have to use a different browser on my BB?
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May 23, 2012
also when it does connect its only for seconds then it drops
Info:
iPhone 4, iOS 5.1.1
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Aug 18, 2010
I got my torch 9800 on launch day. i loved this device and definately felt like i was upgrading from my old device (iphone 3g). as much as i love the capabilities of the device i have run into a few issues, specifically network issues. it all started on sunday when all of a sudden i lost connection to the blackberry servers(the little logo in the corner was gone..) i went to at&t on monday and they could not figure it out. apparently my service book for the blackberry internet service got deleted(i didnt even know what a servicebook was lol) so i went home later that night and downnloaded the at&t software and reinstalled the os and this worked. then all of a sudden today, my fb was acting up, so i deleted the app. then i lost the connection again... do you guys have any idea what could be causing this? im currently reinstalling the os as i write this.
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Apr 28, 2012
I'm sitting at my desk and my wifi router is just a few feet from me. Despite the fact my iPhone 4S is connected, it only shows 3 bars of service.Is there something wrong with the wifi receiver on the phone?
Info:
iPhone 4S, iOS 5.1
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Dec 9, 2010
I recently bought a Nokia C3-00 WiFi phone but I can't seem to browse my home wireless connection with it. The phone can detect and connect with the wireless network successfully but when I open my mobile browser, it can't load websites, saying "Service not available."However, I can connect and browse the internet through other WiFi hotspots, just not my home connection. The router I'm using is LP-8616. It's an AP router, if that helps. Unfortunately, there's no firmware upgrade for this router anymore.
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Aug 26, 2011
I'm from Mumbai India and use a service provider "Loop Mobile". When I have my data settings on, I am able to perform all the BlackBerry functions, such as BBM, Email, etc. When I turn off data, and am on a Wifi network, I can only use the browser, There is no connection to the BlackBerry service. This problem is with all the people I know on Loop Mobile. With other users on Vodafone or Airtel, only wifi works perfectly fine.Please help! It is very expensive to use data when on International Roaming!
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Sep 27, 2011
My blackberry is fully charged and where it shows you how many bars of service you have still says OFF. I've already tried turning it on & off and taking the battery out.
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Sep 23, 2011
i have been unable to connect to blackberry services when using wi-fi.everything works normal using the mobile network.when i check the connection status while using wifi it says blackberry internet is not connected however i can access Internet and browse the internet while all this is going on. its just the blackberry services which are affected.
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Jan 26, 2012
I tried taking out my battery and putting it back in. This problem started about 3 days ago but was working fine for the past few months.
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Jul 18, 2012
I've tried just about every trick in the book to get my BB to use the internet and BBM.
o2 say that all settings on the phone and their internal networks are correct. I send off to register the device, I never recieve a message back from BIS
I've been trying to get this sorted for 7 days now and I am so close to throwing the thing in the bin. Are there any RIM/Blackberry employees on this board that can take a look at it or tell me why the service book message just isn't being sent?
FWIW I bought this phone off a friend, on the same network and PAYG and everything worked fine with their sim, I put mine in and it just won't work, no matter what.
I've wiped, reset, downgraded OS, upgraded OS, gone over all settings, talked to o2 online, by phone, in store god knows how many times, and all i get is "register the device" IT DOES NOT WORK!
EDIT: I have an active blackberry bolt-on/data plan with o2
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Jul 16, 2012
I cannot seem to register in Blackberry service of my network provider. I inquired about it with my network, the customer service people told me that everytime i register to pay per use blackberry service,different keyword is seen in their system.
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Jul 21, 2010
How many of 9500 users face problems with camera, keypad and other stuff? What is blackberry doing for such users who faces problem? Why there is no good service available for such costly handsets?Is after sales service of blackberry so bad?
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Dec 17, 2011
It seems that my BB does not want to connect to the internet via my service provider but it can connect via wifi. What do I need to do to correct this problem?
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Jun 28, 2010
Does anyone know how th connect another camera on the front of their blackberry (preferably bold 9700) for pictures or videos? also, any way to use a videochat service on a blackberry via call or even in something like an app for things similar to stickam.
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May 20, 2010
I have Blackberry Internet Service. Try to upgrade to 5.0 and iam only given 4.6 options. What gives?
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Oct 31, 2011
I have been facing this problem this the last couple of months.. whenever I travel and get into the roaming network, my phone doesnt connect to the Blackberry Internet Service (BIS) because of which i cannot use BBM or any other internet based application. As soon as i am in local network, it gets connected to BIS. I have tried everything..data service while roaming is on.. have switched off phone, removed sim and restarted. Last evening I visited Vodafone store, the guy put my sim in another blackberry device and it got connected to BIS. However its doesnt get connected on my device. He suggested me to do a data wipe which I did, still am unable to connect to BIS.
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Dec 5, 2012
Am on a BIS service plan with Airtel Malawi.My bbm is working fine but my browser is not functioning.Under service status it is showing the following message"Blackberry Internet Service:Connection Not connected".I Went to my service providers they said that they dont know the problem and they can not fix it.They are saying that my device has a problem which they dont know.Please help.
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Jul 15, 2012
I cannot access certain features (many of which made me buy the phone in the first place). I keep getting a message saying that <The data service is not operational>, nothing tells me how I can make the data service operational and how to get more from my Blackberry and any user guide which describes the Blackberry.
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Nov 9, 2011
cancel my Blackberry Curve 9300 association with the wireless service provider. I transferred it to my son that has another service provider and is getting all the services from the device with them, less to set up his email account.
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Oct 24, 2011
I subscribed with my service provider yet my edge is not going capital
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Mar 12, 2010
I can't find the "blackberry attachment service" file in my application list can I download one? I also looked in Options / Advanced Options / Modules, And don't have "net_rim_bb_attachment" file? How do I proceed from here?
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Aug 6, 2011
My blackberry protect on my torch 9800 is not working it keeps showing "the service plan on your blackberry device dose not support this application. Please contact your service provider for additional information or to update your service plan" pls someone should help me out cz I need to restore some contacts that I backed up!
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May 4, 2011
My BB Bold 9650 keeps registering every day if not several times a day. I am with Verizon as a carrier.
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Mar 15, 2010
This began happening today on my unlocked (ex-Rogers) 8700 used on Fido.I power on the device and startup appears to proceed normally, until the BB tries to register to Fido. It does the diagonal arrows thing in the upper right of the screen and displays "GSM" and then "edge" a few seconds later in the space between the battery and signal strength meters, and then displays nothing in that area.I can't make or receive calls. My account is in good standing with Fido.Swapping the SIM into another phone works - I can make/receive calls on the other phone.
##21# give me "Supplementary service error: Unknown error."
Any ideas about what might be wrong with my trusty 8700 and how to fix it?
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Mar 31, 2012
I recently bought a new laptop. I transferred my iTunes library to the new computer, deauthorised my old library and authorised my new library. I've synced my iPhone a few times but it's not adding new apps to my iPhone, or syncing contacts, bookmarks etc
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Apr 30, 2012
This is my second iPhone 4s. When I connect my iPhone to my car radio via a USB port to play music, my stereo registers that my iPhone is plugged in but nothing plays. I know my radio is iPhone compatible because my first iPhone 4s worked without any problems.
Info:
iPhone 4S, iOS 5.1
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May 8, 2012
I am urrently subscribed to BIS with my network provider, I recently upgraded my Blackberry Bold 9700 from os 5 to 6 and since after then, my PIN could not be registered to the network. I check my host routing table and its currently empty...I sent a message with my phone but got no response back, I have turn on and off the phone still no response, I also remove the battery and reinserted it yet there is no reponse still
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