BB Software :: Why Can't Get 0S6 On Bold 9700 (Orange)
Jul 11, 2011
I live in England and have a Blackberry Bold 9700 on Orange. For months now I've had the desktop software version 6 and have recently installed an update for it of 6.1; yet it always says there is no update available for software on my phone. However, when I took my phone in for repair they updated it to 0S6, so did they use a leaked version then? The reason I ask is because that phone eventually got replaced with the same make and model but came with the older software, and I miss OS6 but am wary of downloading a leaked version.
So was just looking for some advice really - will Orange be releasing 0S6 for Bold 9700 or will I have to get a leaked version and if so how do I do this, hopefully without causing any problems to my phone?
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Aug 18, 2010
I'm looking to buy the Bold 9700 on Orange basically due to the UMA feature. However, I have a couple of questions which I hope someone can help with
-regarding the branding/software - have Orange added loads of their own software i.e orange world icons etc? And do they cause phone to be compromised in any way compared to O2, Vodafone etc?
- how is Orange overall as a network for 3G coverage?
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Jan 7, 2010
today i got my brand new bold 9700!I have found out how to remove the bottom part which is branded ORANGE beneath the keyboard.However i am just wondering as when i turn the phone off an annoying ORANGE
logo is shown and shows when you also turn it on...
How can i remove this ?? i dont think i can see any other part of the software that orange has included apart from their own link to services
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Feb 22, 2010
I got my 9700 abt 6wks ago, everything was working fine, Then abt 2 weeks ago I started getting "Call Failed" when trying to make calls. Now I get it 90% of the time, and after investigating I can not receive incoming calls either.I have contacted Orange who say it might be a network / location issue, but not sure and have not had any other complaints? However I have not moved and I get this all the time in my house, where as 6weeks ago it was fine. And also when connected in the car driving around in different areas to my home town it still happens.It seems to be a bug on the handset as my signal strength is full 5bars, 3G displayed, etc. Setting under NETWORK MODE - 3G & 2G, if I set this to just 2G then this fixes it!I am running v5.0.0.351 (plat 5.1.0.98).I have tried hard resets, wipes etc, and I finally got Orange to sent me a new handset.Still not working! I have also down loaded and installed what I think is the latest firmware update available for the 9700 from Jordan v5.0.0.442., still no fix so reverted back to v5.0.0.351.I think it might be that I have a weak 3G signal where I live, but switching over to UMA and connecting in my house through this still does not fix it? Is there a known bug that the 9700 gets confused/freezes when trying to switch in and out of 3G/2G/UMA coverage? From Googling Call Failed BB 9700 etc it seems that there are a few others out there with the same issue??? Any help how to fix/what firmware works etc It is driving me crazy because I do not recieve calls, sms etc either!
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Nov 16, 2012
I am using the Orange Mobistar Blackberry 9700 Which is having the OS 5.0.0.586(Platform 5.1.0.146) I could not able to Update its OS to 6 and Now i am not in Belguim. I am now in India and i am using Vodafone SIM in my Blackberry. how Could you please Help me to Update it to OS 6? I have already downloaded the OS 6 - 9700M_PBr6.0.0_rel2554_PL6.6.0.216_A6.0.0.576_Mobistar_SA_NV but could not able to install it on my BB. I also tried to install it from Loader but coulnot get through.
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Jun 22, 2010
Okay this icon just appear 20 minutes ago and I don't know what it is (Orange envelop on email icon)
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Sep 15, 2010
I cant seem to be able to update my current version to the newest os6 on my Orange BB9700. When it completes my phone restarts and my screen just is white/grey with all lines going across it.I have to then downgrade to the later OS5 version.
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Feb 18, 2012
My phone battery won't charge above orange. it goes back down to red whilst still plugged in, then instead of the lightning sign, it is a small plug on the battery icon.
its a new mobile 9900
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Oct 14, 2011
I been w/o a blackberry for 6 wks now! I finally got my Berry here and guess what the 4 day outage happened!Anyways, I just recently got a plan with Orange, BIS plan. I popped in my SIM and went to host routing services clicked "register" optionNothing, is there something I need to do? The orange customer service is pathetic as they have NO idea what theyre doing, Ive called countless of times and they keep telling me to pull the battery and it should work and nothing yet. Do they need to do something with service books? or what do I need to do?The people at orange keep telling me to do a battery pull(which Ive done SO many times I'm afraid its gonna damage the phone) and I keep registering the host routing service but nothing. I still havent received anything.
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Nov 15, 2011
I have a BlackBerry 9900 on which i have set up 3 email accounts. One of them is my University address which works perfectly, it has ever since I activated BIS. Two of them are gmail accounts - but neither work. Although I validate them I get an error message saying that I have to activate IMAP on gmail. However I have already done this - I have been using Apple Mail to send and receive messages for 3 years now, using IMAP, so obviously my IMAP must be active. When I look at my gmail settings, IMAP is indeed
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Jul 14, 2010
So, I have this orange globe icon with a large number 1 next to it running across the top of my bold...... can't figure out what this is....figured I'd ask
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Feb 17, 2010
I've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?
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Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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Mar 20, 2010
First two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset
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Feb 22, 2010
Profile pics pop up from facebook friends in my address book when they call on my pearl 8120 but not my bold 9700. What am I doing wrong?
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Jun 2, 2010
I have recently purchased this 9700 (3 weeks ago) and am generally very pleased with the device. BUT If I leave the BB 9700 connected overnight to the computers USB Port for charging, and, obviously, after a few hours the computer will go to sleep, thus turning off the power to the USB port In the morning I find that the BB is: Off and will not turn on, unless it is power reset. In other words I have to open up the back and pull the battery for a second then after It is put back in the red light will display nevertheless it will turn on and be fine once it boots back up. There are no other indications or problems. I notice that other people have similar complaints with their BB's.
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Jul 2, 2010
The other day I walked into a Walmart that had a display of cell phones. There was the 9700 there. I have the 9000. I was really looking forward to upgrading to the 9700, but now I don't know. It's LIKE REALLY small. I love the size of my 9000, and I'm afraid I'm going to have times typing on the 9700 keyboard now.
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Mar 4, 2010
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
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Mar 1, 2010
I found it out! You have to dismantle the phone, though. Walkthrough:
1) Remove the bottom plate with the branding (use guitar pick, small flat screwdriver, etc)
2) Remove and save warranty sticker in case the phone actually breaks.
3) Remove the two small screws on either side of the phone.
4) Using a guitar pick, small screwdriver, or case-opener tool, start on the sides of the phones slightly below the convenience keys and move down towards the bottom. On the bottom, there are three small clips that WILL NOT BREAK NO MATTER WHAT. Disconnect them. Then remove the keypad top first.
5) Slowly slide the pick/driver/tool from the bottom edges of the phone up until the volume rocker. One tab on each side should pop, but they are difficult. Take your time.
6) Grip the sides of the bezel and slide upwards. The top cover should come off along with the back chrome bezel (the one above the camera).
7) The phone will now appear very basic with only the trackpad and screen recognizable. On the white lower portion, several small, rectangular LEDs can be seen.
8) Use a preferred color of sharpie to color a large clear piece of packing or scotch tape, and cut it into 2mmx2mm squares.
9) Place one color square over each LED. Reassembly
10) Insert the keypad into the bezel bottom first, making sure that the screw tabs for the keypad are underneath the screw tabs in the bezel.
11) Holding this configuration, slide the bezel on top first.
12) Make sure the hole for the trackpad and the trackpad itself line up, this will assure you that the keypad is in right. Also look at the "frets" in the keypad.
13) Push on the bottom of the bezel until you hear at most three clicks (the three tabs locking back into place)
14) Run your fingers along the side with pressure to make sure that you snap in the single tab on both sides of the phone.
15) Insert and screw in the two small screws you took out before.
16 OPTIONAL) Put back the warranty sticker on the ORIGINAL side that it was on before.
17) Snap the carrier plate back into place.
18) You're done PICS TO FOLLOW
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Jun 5, 2010
Is it possible to stream my recorded video from the BB 9700 to a PC without having to transfer it first from the SD Card to the PC?I can stream audio through blue-tooth fine but cannot stream video either through blue-tooth or Wi-Fi.
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Feb 26, 2010
Any1 have instructions on how to replace the keyboard i found a keyboard online to $8.00 just need to know how to install it
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Aug 9, 2010
Has anyone else noticed that the Bold 9700 Keyboard has been revised in the past few months. I got mine about 3 months ago, and with the ones that i received in the last few weeks they feature a new keyboard. They revised version has a rolled keyboard around the edge.
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Aug 3, 2010
How hard is it to switch to the android OS from blackberry OS? Also how hard will it be to snych my contacts on the new android phone? I have suckmo aka T-Mo.Does anyone have suggestions on handset models too
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Jan 14, 2010
I have a Bold 9700 recently bought about 4 days ago... At first all the communication channels works fine i.e. Mobile Network, Wifi and Bluetooth. Suddenly this morning the wifi stop working. I'm unable to switch the wifi on even clicking on it many times. Tried to turn off the device and remove the battery for about a minute and still the problem is not solved.
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Jul 30, 2010
I need a step by step guide on how to transfer all content from my nokia E72 to Blackberry 9700 Bold.
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Apr 29, 2010
Is it normal for my 9700 to take more than 5 minutes to start up?? Its strange because not to long ago I used to do battery pulls or a soft reset and my device would be up and running within a minute or two!! By the time it load up my battery is almost drained!
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Aug 9, 2010
I am working with a user who recently switched from a 9550 to a 9700 (verizon to at&t) for coverage reasons.Whenever he unlocks his keyboard (using the lock button on the top left of the device), he must enter his password to access his phone. The security timeout settings on his phone are set to 1 hour, but even if he locks the keyboard for 5 seconds, he still has to enter his password when unlocking it.The only time that the keyboard will lock and unlock without requiring a password is when it is entered/removed from the holster.We are using BES.I cannot replicate this issue with the 9650 or 9550. Unfortunately I don't have a 9700 at my disposal to play with.Is this a normal feature for the 9700?I've checked his encryption settings (disabled).We cannot disable the password function (mandated by BES policy).The issue is not that he has to enter his password, it's that he would prefer that a password not be needed unless the security timeout has expired.
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