BB Bold :: Get BIS Services On 9930 Orange-Switze?
Oct 14, 2011
I been w/o a blackberry for 6 wks now! I finally got my Berry here and guess what the 4 day outage happened!Anyways, I just recently got a plan with Orange, BIS plan. I popped in my SIM and went to host routing services clicked "register" optionNothing, is there something I need to do? The orange customer service is pathetic as they have NO idea what theyre doing, Ive called countless of times and they keep telling me to pull the battery and it should work and nothing yet. Do they need to do something with service books? or what do I need to do?The people at orange keep telling me to do a battery pull(which Ive done SO many times I'm afraid its gonna damage the phone) and I keep registering the host routing service but nothing. I still havent received anything.
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Mar 24, 2012
I bought a 9930 non-camera phone however Airtel data services are not working. Airtel says, it's a technical glitch in the server and they have escalated the issue to RIM with no definite ETR. I have paid a huge amount for the phone and unable to use it.
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Jul 11, 2011
I live in England and have a Blackberry Bold 9700 on Orange. For months now I've had the desktop software version 6 and have recently installed an update for it of 6.1; yet it always says there is no update available for software on my phone. However, when I took my phone in for repair they updated it to 0S6, so did they use a leaked version then? The reason I ask is because that phone eventually got replaced with the same make and model but came with the older software, and I miss OS6 but am wary of downloading a leaked version.
So was just looking for some advice really - will Orange be releasing 0S6 for Bold 9700 or will I have to get a leaked version and if so how do I do this, hopefully without causing any problems to my phone?
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Feb 18, 2012
My phone battery won't charge above orange. it goes back down to red whilst still plugged in, then instead of the lightning sign, it is a small plug on the battery icon.
its a new mobile 9900
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Aug 18, 2010
I'm looking to buy the Bold 9700 on Orange basically due to the UMA feature. However, I have a couple of questions which I hope someone can help with
-regarding the branding/software - have Orange added loads of their own software i.e orange world icons etc? And do they cause phone to be compromised in any way compared to O2, Vodafone etc?
- how is Orange overall as a network for 3G coverage?
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Jan 7, 2010
today i got my brand new bold 9700!I have found out how to remove the bottom part which is branded ORANGE beneath the keyboard.However i am just wondering as when i turn the phone off an annoying ORANGE
logo is shown and shows when you also turn it on...
How can i remove this ?? i dont think i can see any other part of the software that orange has included apart from their own link to services
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Feb 22, 2010
I got my 9700 abt 6wks ago, everything was working fine, Then abt 2 weeks ago I started getting "Call Failed" when trying to make calls. Now I get it 90% of the time, and after investigating I can not receive incoming calls either.I have contacted Orange who say it might be a network / location issue, but not sure and have not had any other complaints? However I have not moved and I get this all the time in my house, where as 6weeks ago it was fine. And also when connected in the car driving around in different areas to my home town it still happens.It seems to be a bug on the handset as my signal strength is full 5bars, 3G displayed, etc. Setting under NETWORK MODE - 3G & 2G, if I set this to just 2G then this fixes it!I am running v5.0.0.351 (plat 5.1.0.98).I have tried hard resets, wipes etc, and I finally got Orange to sent me a new handset.Still not working! I have also down loaded and installed what I think is the latest firmware update available for the 9700 from Jordan v5.0.0.442., still no fix so reverted back to v5.0.0.351.I think it might be that I have a weak 3G signal where I live, but switching over to UMA and connecting in my house through this still does not fix it? Is there a known bug that the 9700 gets confused/freezes when trying to switch in and out of 3G/2G/UMA coverage? From Googling Call Failed BB 9700 etc it seems that there are a few others out there with the same issue??? Any help how to fix/what firmware works etc It is driving me crazy because I do not recieve calls, sms etc either!
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Nov 16, 2012
I am using the Orange Mobistar Blackberry 9700 Which is having the OS 5.0.0.586(Platform 5.1.0.146) I could not able to Update its OS to 6 and Now i am not in Belguim. I am now in India and i am using Vodafone SIM in my Blackberry. how Could you please Help me to Update it to OS 6? I have already downloaded the OS 6 - 9700M_PBr6.0.0_rel2554_PL6.6.0.216_A6.0.0.576_Mobistar_SA_NV but could not able to install it on my BB. I also tried to install it from Loader but coulnot get through.
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Jun 22, 2010
Okay this icon just appear 20 minutes ago and I don't know what it is (Orange envelop on email icon)
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Nov 15, 2011
I have a BlackBerry 9900 on which i have set up 3 email accounts. One of them is my University address which works perfectly, it has ever since I activated BIS. Two of them are gmail accounts - but neither work. Although I validate them I get an error message saying that I have to activate IMAP on gmail. However I have already done this - I have been using Apple Mail to send and receive messages for 3 years now, using IMAP, so obviously my IMAP must be active. When I look at my gmail settings, IMAP is indeed
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Sep 15, 2010
I cant seem to be able to update my current version to the newest os6 on my Orange BB9700. When it completes my phone restarts and my screen just is white/grey with all lines going across it.I have to then downgrade to the later OS5 version.
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Jul 14, 2010
So, I have this orange globe icon with a large number 1 next to it running across the top of my bold...... can't figure out what this is....figured I'd ask
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Feb 4, 2012
I've seen some fixes for this error on other OS versions, but none specifically for 7.0 on the Blackberry Bold 9930. I was trying to download My Verizon Mobile and got this error.
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Sep 13, 2012
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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Apr 8, 2010
I routinely back up my 9930 on my Mac, but tonight I kept receiving the error message,"BlackBerry desktop software failed to backup your BlackBerry device. The device was disconnected. Reconnect your device and try again." So I did . . . three times. Same message each time. I downloaded the BlackBerry Desktop Software for Mac again, even though it said I had the latest version already installed. I tried the backup once more; same error message. Has the software changed versions or updated? What should I do to correct this?
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Jan 24, 2012
I can't get my 9930 acces to the BIS, it doesn't get the Host Routing Table. I already contacted my carrier and their solutions don't work (like what the call the 'provisionning' etc) When I put my sim card in a friend's BackBerry it works very well (BBM, the browser.) but it doesn't with mine!
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Oct 28, 2011
I have the Blackberry Bold 9930 with Verizon - love the phone, but the emails often don't go through the first time and I have to hit resend once, twice or three times. This doesn't happen every time, but at least 3 or 4 times a day. Is this a known problem with Blackberry or do I have to contact Verizon? Nothing has changed since I bought this new phone, such as where I use it, the carrier, etc. I have pulled the battery numerous times to see if that solved the problem, but it continues to happen regularly.
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Aug 16, 2012
I live outside the US and own a Blackberry Bold 9700 which has Blackberry Enterprise Service; I recently purchased a Bold 9930 unlocked from verizon in the US and wish to use it instead of my old 9700. How can I go about switching the Blackberry service from my old phone to my new 9930?
I am able to make calls with the 9930 but have been unable to activate the Enterprise service on it. I have tried using the desktop software to switch devices but that seems to have only transfered the data from my old phone to the new one.
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Aug 13, 2012
I bought my BBB 9930 several months ago, today my phone did not start. I tried everything, taking battery out for about an hour, direct connect to PC etc..Every 20 seconds the blackberry logo and bottom bar will slightly light up (faded low low light) and disappear right away then 2 seconds later the red light will turn on and off and then the same thing will happen again 20 seconds later into a loop.
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Sep 28, 2012
my bb 9930 BIS can't working at Malaysia.
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Nov 9, 2011
where I can get a replacement key? I called RIm and they don't sell them and verizon wants to give me a new phone and I dont' want another phone.
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Mar 28, 2010
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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Dec 29, 2011
I just received a brand new blackberry 9930 and it is not working with the SIM card I have in the phone. I live in Jamaica and I am using a Digicel SIM card. The original carrier of the phone is Sprint. The phone is unlocked and I have the MSL code and I inserted it and the phone rebooted and nothing changed.What I see on the main screen of the phone is "SOS" in the top right-hand corner and sometimes "searching for GSM" comes up and then it goes back to SOS and if I try to dial a number it starts to say "the call could not be connected, try again".When I go into the "Mobile Network" option it says
Data Services: On
While roaming: On
Mobile Network: DIGICEL
Network Selection Mode: Automatic
Network Technology: GSM/UMTS
Network Mode: 3G & 2G
When I go into the SIM card option it says:
SIM: Disabled
Network: Disabled
Network Subset: Disabled
Service Provider: Disabled
Corporate: Disabled
how to get my SIM card to work in my phone, by the way the SIM card works in another blackberry phone so it might not be the SIM card.
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Dec 10, 2011
i have a problem with my 9930 not connecting to BIS. i'm in nigeria and my phone runs on the MTN Nigeria network. I have noticed this is now a common problem with 9930s running on thesame network in nigeria. the phone is a 9930 verizon running OS 7 on the MTN N network. i have used this same phone in glasgow the last time and it had no problems but on returning to nigeria the BIS stopped working. i dont have any other problems with this phone as much as i know.
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Jul 17, 2012
Just bought a Bold 9930 and also a MacBook. Now, my question is if I can sync my phone (addresses, documents etc) both when I am using my MacBook (when travelling) and at home with my PC?
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Dec 21, 2011
I got this blackberry bold 9930 on my Trip to China, on getting back ,its unable to access rim network.Kindly assist with the below details in letting me know what the issue may be and what can be done. I can receive calls and sms on the phone, but can't do blackberry messenger and other social.
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Jun 13, 2010
I am kind of concerned about the lack of App space I have on my new 9930. I have a some apps (facebook, twitter, poynt, BB news, BofA, evernote, wikitude, scoremobile, google maps, BBmaps, IMO, Bridge, SayIt and maybe a couple of other small ones) but before this last upgrade to OS 7.1 I was always around 200MB left, which still isnt great but its better than what I have now after the upgrade which is 140MB. Does anyone else have this problem? Its great that they increased the internal storage to 8GB but that does no good when you cant use it for apps, and besides I have a 32GB SD card in it so I dont need that 8GB for media storage. Is there anyway to increase the amount of storage without deleting the apps i have? I have these apps because I use them. I had the same apps on my 9650 and actually had more room 250MB or so.
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Nov 29, 2012
I have a blackberry bold 9930 (provided by Verizon) that wont turn on. I checked my messages on my device before going to bed and charging it for the night. Left the phone on the charger throughout the night, woke up, went to check my messages, and the phone was no longer turning on. I dont know what happened during the night.Went to Verizon: the guy gave me some bs about how the phone has had water damage (as evident by corrosion on the charger insert location). I have since been told that there is in fact no water damage (the item that is supposed to turn red when there is water damage is still white) and that the corrosion is merely the fact that I use the charger.
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May 24, 2012
When I tried loading the software, it say unable to connect to JVM, did every step available online and it does not work. I am from South Africa and they say I need to get a swop out phone from U.S RIM as is was from a faulty batch?
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Nov 9, 2011
I have charged my brand new Bold all night, and all I get is a slow red light, blinking on and off. Tried battery pull, plugging in with charger connected, no battery, and connecting to usb.
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Oct 25, 2012
9930 - SMS messages keep vanishing?
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