BB Tour :: It Freezes On Reboot?
Oct 3, 2011
I plugged in the Blackberry Desktop software, which caused the Tour to reboot. This has recovered in the past to successful reboots, the software has worked ok for more than a year. but now the Tour is stuck forever on reboot - the status bar stuck just under the "e" in "BlackBerry" on the reboot progress screen.I tried removing the battery, waiting 5 - 10 min., replacing; tried "alt-right shift-del" once and twice - this makes it start rebooting again to be stuck at same place. tried everything without the SD and SIM cards.
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May 3, 2010
Is the only way to reboot a tour to do a battery pull? Before the update I had an ap that would reboot the phone on a schedule, but it doesn't work now.
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May 25, 2011
I've had my Torch since early January, and there is no water or physical damage to it. Everything's been working spectacularly until today.This morning I changed the security settings for the AT&T Live TV app and the Pandora app. It then asked for a reboot, which I allowed. The phone turns off, back on to the reboot screen (with the BB logo and "BlackBerry") along with the reboot loading bar on the bottomThe thing is, the bar loads completely and that's it, it stays frozen there Nothing else loads. I took out the battery and retried. Several times. Now I am just letting it sit there, load bar completely loaded, having done nothing but be frozen for about an hour now.
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Jan 13, 2010
I bought an N900 yesterday and during install, the thing went down although it was plugged in. I let it down and tried to load the battery all night long. This morning, I rebooted but it kept freezing on the 5 well known dots.
I searched how to flash the N900 and succeeded in it. Problem is that, as soon as it's booted, it reboots right away.Can it be that the battery is dead? After loading a whole night long, the battery should be fully charged, no?Also: if the battery is broken, it doesn't give current through to the machine, is that possible?
Remark: sometimes the device says "internal application error: camera application closed". But that only happens once in a while and I guess it is due to all the previous reboots it did...
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Aug 22, 2012
Whenever I try to reset my blackberry it will freeze at 75% and the screen will go off and it will do it all over again, when I connect my bb to desktop software it will come up with a message saying the device software needs updating during the update it says "reconnecting to JVM" and the desktop software will disconnect my blackberry is there anyway to stop this from happening.
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Feb 10, 2012
I can't get passed my reboot screen, I have tried taking out the battery many times, tried downloading the software update and also tried putting in the original software from AT&T and it still freezes on the reboot screen near the end. I downloaded a software called "blackberry Swiss army kit" and I still got nothing done. Everything installs but when it reboots its freezes at the same spot.
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Aug 24, 2014
How do you reboot the Lumia 1020 after it freezes? I had it freeze once before and it eventually restarted after maybe 10 minutes.
I just updated my phone and it worked fine but all of a sudden it seems to be locked up. The glance display works, but no button works. If I plug in the charger, the log in display shows but it froze once I put in the 4th digit. Now it shows all digits once the display turns off and I plug it back in.
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Jul 19, 2011
I have a Curve 8520. I installed a new theme today. It was the Beautiful Sunset in motion theme. Since then, when my phone reboots, the theme with its moving water appears, but nothing else works on the phone. None of the keys work and the screen display, other than the moving water, is frozen too. I have tried taking out the battery, waiting and then rebooting. All that happens is that the theme returns, and is stuck again. I have attached it to my laptop, but the Blackberry Desktop Software can't connect with the phone. I tried the "Start Run" App Loader, but got a message telling me the "Location is not available".
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Jun 26, 2012
my blackberry curve 9300 always freezes and I have to remove the battery to reboot.
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Dec 6, 2011
I have my lumia 800 for a week, and now its happening something strange.. When I'm in a call for some time, and I want to end it the phone doesn't let me. Its still responsive, I can go to the start screen, etc.. but the phone call remains on top with the message "ENDING". After a couple of minutes the phone freezes completely and reboot.
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Mar 8, 2010
I've been having issues with my bb, while bbming and listening to music via the media player, minutes and even sometimes seconds after putting a song on my BB freezes up and reboots itself. I searched the forums for the exact same issue and didn't come across a thread. If anyone has any ideas or possibly a link to the solution feel free to toss err in.
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May 17, 2011
I've had my BB Tour 9630 for about one month. It was working fine until this morning I saw the camera app open and a pic was taken without me even touching my phone! After that, I tried scrolling around and found that the first screen is ok, I can scroll all ways and click on items but once I click on them and another screen comes up, I can't open anything. Same thing happens when I click on "menu" it opens but I can't even scroll to other icons, nevermind click on anything. I've already tried removing the battery and chip for over 10 minutes so I don't know what else to do!
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May 23, 2010
alright so im running .230 forever now and lately its been giving me problems,the phone freezes sometimes, slow other times.what bothers me the most is that I can Record videos, but when i try to play them back it comes back with an error and then i cant even play them back on my computer.so what OS should i run? i know .591 is crap.. so help me out here guys, i need my phone to be reliable again
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Dec 3, 2010
A few hours ago I uninstalled an app on my Tour, and was asked whether to reboot now or later to complete the process. So I selected to reboot now.The phone turned off and while the white loading symbol was feeling up it all the sudden stopped a little more than halfway loaded. So I removed the battery to try and start the process over and it continues to stop at the same point in loading process and won't turn on. I have never connected my Blackberry to computer before.
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Nov 9, 2011
I recently backed up the phone. Battery was running down quickly. Recharged unit. Removed battery and re-installed. Reboot bar progresses to about 2/3 across screen and then stops (over an hour no movement).
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Jan 14, 2010
I am having problems with my messenger freezing up on my Tour. It started with the most recent update. It will work fine but then randomly it will not allow me to open current chats. (I can still scroll through names on my list, so the whole screen isn't frozed, I just can't click on anything.) The only thing I can do to "fix" it is a hard reset of my phone, but then its just a matter of time before it freezes again. Happens daily at least.
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Jul 8, 2010
i have always used my agenda mode for my calendar and last week from one moment to the next it started taking 20, 30, 40 seconds to open. once it's open it takes another 30 seconds to be able to scroll around. i have seen that many people have had the same problem and they are right, showing free time does improve it (but it also jams up the calendar with a lot of unnecessary appointments.)
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Feb 27, 2011
In December I got my third replacement 9630 in less than a year. From the first day this one has had a single maddening flaw. If the transmitter is on, after every 25 seconds of typing it freezes for about 10 seconds. I can then type again for another 25 seconds, and then it freezes again. The only way I can use the unit without this happening is to turn off the radio, type my email or text, and then turn on the radio again to transmit. I originally thought the problem might be due to a memory shortage, but then why would the radio setting matter?
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Jul 8, 2011
At times I can be using my BB and doesn't matter what I'm doing it freezes up. Sometimes it will reboot and other times I have to do a hard reboot. Also when I'm not using it the screen will lose my wallpaper and go to a white screen.
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Mar 25, 2010
I just installed the Skype App on my VZW Blackberry Tour 9630. When I try to run it I get: Error Starting Skype_mobile: Module 'Skype_mobile-10' has verification errors.I have rebooted the device and tried reinstalling the app.
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Apr 10, 2010
The new email indicator on my Blackberry Tour will not go away. I have no unread messages or missed calls. I've tried a battery pull, a reboot, marking prior messages read, and changing the message count settings. It won't go away.
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Feb 12, 2010
I downloaded a facebook app upgrade and when it rebooted, my phone froze. I did a battery pull and then went to BBDM to see if I could do a "restore" from my computer, but it won't recognize the phone because it is in this frozen pattern. The screen sits in the white screen with timer mode and every 20 minutes or so, the screen goes black and tries to reset and gets stuck back in the white screen with timer mode. I backed my system up yesterday. Can I do a restore if it won't recognize my phone when I plug it in? Is there a hard reset that I can do?
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Jan 21, 2010
I was wondering if anybody else has had this problem.....every time I reboot my phone, I get this message "Application_net_rim_bb_phone_app(47) is not responding. I am on sprint and running .419. I can make phone calls and everything, but just curious what that error message means.
Also, I am no longer getting MMS messages with this update, everything comes through as a SMS, and I have to use that dreaded sprint picture mail to see the message. In which the message never comes out clear.....
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Apr 22, 2011
This is my first posting and I hope someone can help. I have a curve 8520. I recently upgraded the software to v5.0.0.681. After the reboot the screen icon for locking the keypad has disappeared. How can I get it back?
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Mar 30, 2010
Reboot complete (main screen/carrier logo) First Time and Device Usable Second Time
Minutes:Seconds
3:13 - 3:37 Custom Theme
3:11 - 3:25 Default Carrier Theme
Theme's have no real effect from what I've noticed. Unless you have a really big gfx intense theme.
3:13 - 3:23 Password
3:13 - 3:25 Password + wallpaper on mem card
7:09 - 7:21 "Memory Clean Turned on" + Theme + password + wallpaper on mem card Re-test (that was way too long)
6:36 - 6:45 "Memory Clean Already On" + Theme + password + wallpaper on mem card.
3:23 - 3:45 "Encrytion Media Card Only" + BerryWeather + Theme + password + wallpaper on mem card + Mem Compression Memory Clean and Encrytion (Device Memory Enabled) either one of those on will increase reboot time by atleast 2-3mins. When enabling Device Memory encryption Memory Clean is automatically turned on and can't be disabled. So in my testing reboot time was between 6-7mins. My current config setup is that last test. Since Password is on, I see no need for Device Memory encryption to be on. Without the password you can't gain access to device files. ZonaSnap , QuickLaunch, Blink all preloaded during each test. 8 Email Accounts, about 80 read emails, and 100+ sms, 41 apps anyone that is getting 1-2min reboot please post your settings.
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Apr 12, 2012
How much are the fast reboot or reboot/kill software really needed on ICS?im finding that even on a large exclude list there are still apps that run, that i dont really need and eat up some of the interal memory.is there any other way other than rebooting all the time to get rid of them? Will rebooting drain more battery energy?
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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