BB Tour :: It Freezes When Go Into Menu?
May 17, 2011
I've had my BB Tour 9630 for about one month. It was working fine until this morning I saw the camera app open and a pic was taken without me even touching my phone! After that, I tried scrolling around and found that the first screen is ok, I can scroll all ways and click on items but once I click on them and another screen comes up, I can't open anything. Same thing happens when I click on "menu" it opens but I can't even scroll to other icons, nevermind click on anything. I've already tried removing the battery and chip for over 10 minutes so I don't know what else to do!
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Aug 19, 2010
When ever i send a reply text message to somebody who has text me already and i go about it by going into my inbox and selecting the message, my phone freezes for ages, and then i have to press the text message that i have received that i want to reply to and wait AGES for it to load up. Then when i finally have typed a reply, the screen goes back to the inbox (as its supposed to i think) and then freezes again and i have to wait ages again for it load its self back up
Also, if i receive multi message at one, the only way i can read them is to access the a message and then open it and click the arrows at the top to navigate to the next message in line.Also, if i need to access a message further down the list, thats off the screen, i cant just scroll down, i have to click on a message and use the navigation arrows at the top to get into that text, otherwise when i scroll down the screen goes black and freezes.
I find myself pressing the red button alot to take me back to the home screen to start again.It just seems a long way round of accessing things.Its fine if i go to new message and send it through that way, it just seems very long winded!Does anyone else have a similar problem? Could it be something to do with the amount of texts in my inbox (currently at 3304, 2 sent, 2 drafts and 25 in my folders?
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Nov 2, 2010
My satio freezes everytime I press the menu. The battery has to be remove so it can be re-started. Re- formatting using the repair option in the PC Suite several times didn't help even it says Repair complete and latest software downloaded.
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Oct 3, 2011
I plugged in the Blackberry Desktop software, which caused the Tour to reboot. This has recovered in the past to successful reboots, the software has worked ok for more than a year. but now the Tour is stuck forever on reboot - the status bar stuck just under the "e" in "BlackBerry" on the reboot progress screen.I tried removing the battery, waiting 5 - 10 min., replacing; tried "alt-right shift-del" once and twice - this makes it start rebooting again to be stuck at same place. tried everything without the SD and SIM cards.
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May 23, 2010
alright so im running .230 forever now and lately its been giving me problems,the phone freezes sometimes, slow other times.what bothers me the most is that I can Record videos, but when i try to play them back it comes back with an error and then i cant even play them back on my computer.so what OS should i run? i know .591 is crap.. so help me out here guys, i need my phone to be reliable again
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Dec 3, 2010
A few hours ago I uninstalled an app on my Tour, and was asked whether to reboot now or later to complete the process. So I selected to reboot now.The phone turned off and while the white loading symbol was feeling up it all the sudden stopped a little more than halfway loaded. So I removed the battery to try and start the process over and it continues to stop at the same point in loading process and won't turn on. I have never connected my Blackberry to computer before.
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Jan 14, 2010
I am having problems with my messenger freezing up on my Tour. It started with the most recent update. It will work fine but then randomly it will not allow me to open current chats. (I can still scroll through names on my list, so the whole screen isn't frozed, I just can't click on anything.) The only thing I can do to "fix" it is a hard reset of my phone, but then its just a matter of time before it freezes again. Happens daily at least.
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Jul 8, 2010
i have always used my agenda mode for my calendar and last week from one moment to the next it started taking 20, 30, 40 seconds to open. once it's open it takes another 30 seconds to be able to scroll around. i have seen that many people have had the same problem and they are right, showing free time does improve it (but it also jams up the calendar with a lot of unnecessary appointments.)
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Feb 27, 2011
In December I got my third replacement 9630 in less than a year. From the first day this one has had a single maddening flaw. If the transmitter is on, after every 25 seconds of typing it freezes for about 10 seconds. I can then type again for another 25 seconds, and then it freezes again. The only way I can use the unit without this happening is to turn off the radio, type my email or text, and then turn on the radio again to transmit. I originally thought the problem might be due to a memory shortage, but then why would the radio setting matter?
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Apr 11, 2011
Shortly after installing BB Protect on my Tour, I noticed that my BB App World menu icon had disappeared. Don't know if the 2 events are related. Did a wipe and re-install to no avail. Sprint Tech Support unable to help. restoring my lost BB App World menu icon?
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Jul 8, 2011
At times I can be using my BB and doesn't matter what I'm doing it freezes up. Sometimes it will reboot and other times I have to do a hard reboot. Also when I'm not using it the screen will lose my wallpaper and go to a white screen.
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Jan 5, 2010
Pretty happy as I just got my Tour switching from an 8130 Pearl. Stupid question, but does anybody know how to change the "my number" in the phone menu. I just switched from Verizon over to Sprint to save some money and had my old number ported over. Everything is working fine, but the number still shows up as the temporary one sent to me in the phone menu.
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Jul 17, 2010
I just bought a Tour used. I havent activated it yet but through my laptop I installed all my info (contacts etc..) through the desktop manager. The service provider is Sprint. I have noticed that there are some apps/icons missing from the menu. Most importantly there is no web/internet icon/app and no BlackBerry app world icon/app. There are also others missing, Pandora, Sprint Nav, Sprint TV and a few others. These I am pretty sure I can download for free, but what about the web and app world? Why are they missing? Is it because the phone is not activated yet?
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Jul 21, 2010
I used to have the Call Forwarding Menu in options in Phone, but after a couple updates of the OS, I've noticed it's gone. All I have is:
General Options
Voice Mail
Call Loggin
Smart Dialing
Speed Dial Numbers
TTY
Enhanced Audio
Sounds
Any clue how to get the Call Forwarding menu back?
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Jan 16, 2010
My husband got his Tour yesterday and it was technically used for a day but is esentially considered new. He was playing with his phone last night and he notices when he goes to a certain menu the trackball messes up but if he exits out it's fine it's just the one menu. I told him to take it back to the store and let them know but the blackberry guy wasn't in so we have to wait. We have a 30 day in-store warranty but they said trackball issues they'll just repair and send it back to him themselves.
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Sep 12, 2012
I just buy asha 202 ... I was using mail function to access my gmail but after using 1st day it gets disappear from main menu and when i switchd off and restart the phone its get appear and after using phone for 1 minute it gets disappearkindly assist me i m very disappointd with dis type of errors in new phone of nokia
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Jul 8, 2010
Can I physically position the items in the displays of both the main menu and the application menu to my own.
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Jul 6, 2011
Nokia 6280.Is there any way to move some menu items to menu folders or other way around? Example: bluetooth to main menu. Ptt to settings>connectivity.
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Feb 10, 2010
Do you know why on some web pages, "bookmarks" or "bookmark page" doesn't appear on the menu. I can't seem to figure out any consistence.
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Apr 11, 2010
i have a new nokia x3, around 2 months old, after restarting the phone one time, the main button (the menu button) works for locking/unlocking and even makes the keytone sound when you press it, but i cant open up the menu, its really annoying because without the menu i cannot access the phone! i can still make calls/text messages, but i really want to fix this.
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May 21, 2010
When I hit the menu to do anything and scroll down to something in it I can hit the menu button again and it does the same as selecting it with the trackpad.Is anybody having this happen to them too. I don't know if it is something new because I came from an old 8330. I used to hit menu and if I hit menu again the menu would go away.
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Jul 2, 2012
My menu button loads my 'phone' and not the menu for the phone. I cannot access the menu that includes: hide, move, open tray etc. I cleaned up the phone and uploaded the newest software via the BB desktop application software. I ended up cleaning it up so well it seemed to go back to factory settings as I lost all my apps. It seemed to solve the problem though and I got my menu button to work properly again. I have since uploaded App World and a new theme. The button still worked properly for 24 hours. Today, I turn it on and all is working well but the menu button loads my phone again. Do you understand that the menu does not load, but rather the 'phone' menu pops up as though I'd pressed the phone icon. I wonder if the 'flex ribbon cable' underneath the buttons is misaligned somehow and when I press the menu key, it is loading the green telephone key menu because of malfunction of the ribbon.
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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Apr 26, 2010
My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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