BB Tour :: Not Initiating Calls
Oct 1, 2010
Blackberry Tour 9630, it doesn't initiate calls, error message: Emergency Calls Only-since the message is instant, it seems more like a barring in the phone than a network response. In the CDMA service menu (##000000) all settings are still Verizon's settings. The steps I already did: Test the SIM in different phone, works. Replace the SIM with a new one from T-Mobile to exclude chip issue. Downgrade the software from 5.x to 4.x4. Changed the network to GSM/UMTS and 2G5. T-Mobile did reset my location6. Removed IT policy. Changed MSISDN and the value below (CDMA service menu).Wiped everything.Deleted the device OS using JL_Cmder so phone got empty and then reloaded new OS.
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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Apr 6, 2015
Last Friday while documenting a laundry list of problems I noted that the version of Android I was running was the "I" variety of 5.1 (On Nexus 5 - Honeycomb-LMY47I). At that point, anything streaming audio or video would not work. Now today I try the turn off LTE (prefer 3G) and it starts working? Ok. So I went and looked at the version number in About Phone and this time it was on "D" (LMY47D).
Is it possible for a downgrade to be pushed to a phone from google? I have a stock Nexus 5 bought direct from google. I have been sending in "device reports" from the phone whenever something restarted (including the phone itself) or I had an app crash.
So I am left wondering, could Google have pushed a silent downgrade to my phone?
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Dec 29, 2014
I can't turn it off without it initiating a boot loop all on its own. Every time I press the power button and select "Power Off", it turns off and then about 5 seconds later the Sony screen comes back on, stays on for a few seconds, turns back off and repeats. I can break the bootloop by holding the power button for about 10 seconds and turning the device back on. The consequence is that every time I turn off my phone, it discharges totally!
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My phone is NOT rooted and it hasn't been modified in any way.
Compilation number 23.0.1.A.0.167
Kernel 3.4.0-perf-gd4d661a BuildUser@BuildHost #1
Baseband 8974-AAAAANPZQ-00027-12
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The issue appeared after a few months of use, in November. I think it didn't coincide with any software update. It's not a brand new phone so I wouldn't like to  return it as I already have lots of information in there.Â
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Feb 24, 2010
My son gave me his unlocked verizon blackberry tour 9630 to use. I have a Flex Account plan with T-mobile butI don't have messaging , data/blackberry plan with them. SMS works fine but I cannot make or receive calls. When I call it says "No circuit/channel available." When someone calls, it goes straight to the voicemail.
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Jun 9, 2011
I downloaded a couple of apps, deleted a few afterwards, now i get an ad pop up after i hang up from calls. Is there any way to stop this from happening? Do I need to delete all the new apps in order to get rid of this annoying pop up ad? (pop up ad: the screen goes white and the ad is very little in the upper left hand corner.)
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Jul 30, 2012
I suddenly can't make or receive calls on my device.after a hard reset. My for displays an error message.I can do every other thing with my device but no call.when press my call burtton(green) I doesn't respond and it does not take me to my phone call application.if I try through my phonebook to make calls it hangs when I try to make a call.(uncaught exception) is the error message I get.
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Jan 3, 2010
I downloaded berrybuzz about a month ago and everything has been working great untill two days ago. Now the LED doesn't light up at all.I have tried battery pulls and that doesn't work. Any ideas. My next thing is to delete the app and redownload it.If someone else has an other idea that would be great.
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Sep 21, 2011
Any thoughts as to how to stop my Tour 9630 from during phone calls (and therby terminating them)?
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Jan 10, 2012
How can I disable the Emergency Calls feature.
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Jan 24, 2011
I have a blackberry 9630 phone but I did not receive any incoming call alert when I was already in another call. In my phone option there is "notify me during calls" option is not available .
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Jan 19, 2010
ive had two people tell me that they were hearing an echo/repeat of what they were saying on their end of the phone, and i heard it once on my end. Not sure whats going on here, but what can i do to resolve this issue. I need a phone that is reliable and not causing people to hang up/get frustrated because its echoing on them and making it hard for them to understand me.
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Apr 8, 2010
All the sudden my tour running 5.0 started making this weird polyphonic music sound after my phone rings or when I end a call.What the **** is this? How do I turn it off?
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Sep 5, 2010
For today I have not had a signal at all in my house. I have never had a problem before with my Tour but today has been the worst. I cannot receive or make calls, send or receive emails or text messages. I have reset everything and even did the *228 thing but nothing. I have to drive around the block to make a phone call. Any advice for me besides throwing it out the window?
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May 13, 2010
Im going to South Africa on the 29th and I was wondering if there was anyway to get cheap calls back to the US? I set up the Verizon international data plan so I was wondering if Skype or Google Voice are options? I just dont feel like paying $3/minute
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Aug 20, 2010
When I make a phone call a weird symbol comes up in the right hand corner of my tour. It's black with 5 plus signs going diagonally (right to left). Anyone know what this means? I've been searching all day and can't figure it out
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Jun 24, 2011
I can send and received messages but can not send or receive phone calls. i notice at the top right hand corner of the screen there is something that looks like a golf tee and next to it is the word OFF I have not been able to use the phone for a couple of days because i lost the charger - i have new charger and the phone is now fully charged.
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Apr 30, 2010
I've owned my phone for 8 months and I'm having ISSUES. This thing has been babied all over the place, so I want an expert opinion on what others think might be the problem...and if I should get a replacement phone.
I've had trackball issues with the phone since Day 1, but they weren't so miserable that I couldn't live with it, so I kept the phone. The phone has been pretty great: beautiful screen, fast, etc. etc.For the past month, I've had issue with:
1. Signal - Drops ALL THE TIME now
2. Dropped calls - Often
3. Browser "can't render page" messages when trying to surf the web
4. Hourglass of death
5. White screen
6. Screen freeze
7. Delayed delivery of push email
8. Trackball goes left, when I try to push it right, and vice versa (I even cleaned it)
I called Sprint and after much back/forth, they suggested I get the trackball replaced. I reminded them that won't solve all the other problems, so now they'll send me a replacement ("refurbished") phone instead.Does my phone need replacing or is there something else I can do to fix the above problems?And please don't say "hard reset" - not only has it already been done, but what phone requires so many hard resets in less than a year?
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Apr 23, 2010
For the last 2 weeks, I've been receiving a call from a "private number." The calls come at either 10 or 11 AM and also at 2 or 3 PM like its happening on the hour. They are disconnected from the other end after 3 seconds...there is no one on the line, nothing computerized, no static, nothing. Anyone else having these issues? I have the latest VZW software fwiw.
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Jul 15, 2010
I have my sound on "Loud (Active)" as I always do and then all of the sudden it stops making any sounds or chimes when I receive calls, emails, texts or facebook notifications.My calls and ect.are still coming thru, but just completely silent.I have to look at my screen to see I have a call coming thru and wait for the little red light at the top to see if I have any text messages and whatnot.Does anyone know why this could be happening?Now during the workday I will probably end up missing important phone calls and playing phone tag with people.Any help would be appreciated
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Jul 13, 2010
I am new the blackberry and I have a Tour. I have tried to set up the notification settings such that the email is silent and the phone calls are on vibrate- is there a way to do that?
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May 11, 2010
One of our employees has a Verizon Wireless Blackberry Tour. It has the latest software, A5.0.0.591. All of the calls remain in his "call log" under the call log icon, which is good. But intermittently, calls will be missing from the list that appears when he hits the green send key. What is up with this? Is it a separate list? The calls will be there in the morning, and then sometimes later in the afternoon they'll be gone.
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Apr 3, 2010
Why does my messages icon take me to a missed calls list and not my SMS messages? To get to SMS I have to "view folders". Please tell me there is a quicker way.
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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Apr 26, 2010
My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.
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