my blackberry torch stopped working a few months ago and eventually because i need it for my company i gave up and just ran out to buy a curve to keep me going. when i got in tonight i switched it on and it seems to be functioning reasonably well again. however i have one problem because i havent used it since april i have completely forgotten my password
i am about to lock the phone on my next attempt, i spoke to vodaphone and they advised me to come on here for support but i cant find that section? i dont mind it all the data on the phone has to go missing but the woman at vodaphone made out it would kill the device completely?
My device is locked and i've forgotten the password. Tried a couple ones but only have two tries left! how to get around this and maybe reset my password?
Somehow my password changed while in my pocket and now I'm unable to get in my phone. Does anyone know how to do a soft reset or anything so I won't lose all my information??
I purchased my phone yesterday and already it locked up and it is asking for a password of which I have no idea. I have pulled the battery twice but it is still locked.
i am a new cell phone user (read that as non-technical) and somehow my screen locked and is asking me for a password. I don't have a password! How can I unlock my screen and prevent it from happening again?
Am having a problem locking my screen with the screenlock.I put it on then in less than a minuet my screen is opened again.Is there something I could do other than send it back to my provider.When I've called someone or they me, I tend to put it on screenlock so other apps are not activated unlass needed.
I have a Blackberry Torch that is within the warranty period that I outright purchased from Sasktel. I would like to be able to use it with another service provider for the summer as I am back home in Manitoba. Sasktel does not work here for 4G devices only cdma. Sasktel has locked the device and refuses to provide the unlock code as per sasktel policy. This is what I was told when I contacted Sasktel for the "network MEP".Can they do this? Can Blackberry unlock my device for me? I do not understand how I can be forced to use only sasktel as a provider, that does not even work here so it is not an option, when I own this device. I currently own a $700 paperweight as sasktel will not allow me to unlock my phone so I can use it on the MTS network.
When the slide is opened in blackberry torch 9800 the device gets locked,then I have to press the unlock key twice to open and even when the device is in unlocked closed state and slided to open state the device gets locked,then again I have to press the unlock key at the top twice...at both these stages when the device gets locked no other keys work and the display goes black only after unlocking it the display comes back...
My 3 emails account are locked by Cambodia after I used it during my visit. I just noticed that after coming back to Indonesia and consulted with Mentari Indosat, my provider in Indonesia. How to unlock it?
When my 9860 torch is locked, the hanging off button is the only one which keep running.So if you press it for few seconds the phone wil will be stopped?How can i do to lock it ?
I went to the store yesterday to play with the torch. I like it a lot and will probably upgrade from my 9000. however, I dont like the lock (rather, the unlock) and the sales guy said he didn't know of an answer for me.
in short, you lock it by hitting the button on the top left. no worries. however, to unlock, you either open the slider or hit the lock button again. this is not a very "positive" way of unlocking, if you ask me. its quick and easy, but not a very good way to keep the phone locked in your pocket or whatever. I can easily see me bumping the unlock button when the phone's in my pocket and dialing or browsing or any number of functions from touch enable home screen. I dont think the slide is likely to open in a cargo pocket, but the button could definetely get pushed. for those of yall that have had one for a while, am I missing something? is there a way to "override" this and make it so it only unlocks when you manually do something?
The thumbnails in the locked OEM wallpapers in my device memory is all messed up. Any ideas how I can reset the thumbnails? I can't find the thumbsdb file in the folder.
Since upgrading to BlackBerry Torch device I am unable to configure custom alerts for a specific email address. The device is silent for all email except when email arrives from a specific address (for on-call support purposes) .The alerts are actually working for as long as device is not password locked. As soon as I lock the device, whenever the email arrives it remains silent. If I simply unlock the device the device will respond as expected. The devices uses 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223) on Bell Carrier network.
Ringtones for my contacts won't work if the handset (Torch 9800) is locked; the default/everyone else ringtone is used instead. When the handset isn't locked it works ok.
The one thing I don't get is the picture contacts that I have don't show up when the phone is locked, (the caller ID and specific ring tone if used do), they do show up though if the phone is unlocked, so I'm confused. I know there is the caller ID issue that is resolved by un-ticking contacts in encryption which is what I have done otherwise the contact ID's wouldn't show up when locked. It's not the end of the world, but just a niggle that I would like to resolve.
I keep my phone in a leather flip case and when it's in my pocket, the torch button (space bar) key gets pressed causing the flash to come on.I don't know why this is as I always keep my phone locked and no other keys seem to work when it's locked.
First time for me on this site and the first time for me with a Blackberry Torch (was and IPhone user) preview text messages when received and the screen is locked?
I still am unable to change the locked speed-dial codes. Here are the steps I'm taking:
- press the green phone key, the phone dial pad appears;
- press the blackberry "menu" key, scroll down menu and select "view", then "speed dial list";
- highlight the "A" Lock Keypad, then press the "select" ball : result screen goes dark and have to hit unlock button; or alternatively, execute same steps, except press the "enter/return" on keyboard: result screen is locked.After reading the instructions; they mentioned pressing the "enter" symbol at the far right,I don't have an enter button as noted, what am I missing?
In linking to new Playbook, messed up and had to 'start again' with blackberry phone. Messed up also with my old password and after 10 tries it froze. I have gone through password reset process but still blocking me with the message: Your account has been locked. Please try again after the lockout period has expired or call customer service.Any suggestions other than a call to technical desk. I've been researching forums and seems to be the case that lock is indefinite. Incidentally, I didn't see the option after 10 tries to enter word 'blackberry' but it was late at night and frustration had kicked in. Possibly I missed that.
My daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.
After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.
Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.
I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.
I would like to add an e-mail address to be pushed to my BB but in order to do this you are required to enter a username and a password on the e-mail set-up. I have tried so many different combinations and am unsure what either of them are. Is there a way to retrieve them?
How do I override a forgotten passlock? Ugh...I have 5 kids who all want to use my iphone...especially teens, so I am constantly locking them out of my phone. This time I cannot remember the passlock!
