BB Torch :: Get Locked Out Forgotten Pas?
Sep 27, 2011
my blackberry torch stopped working a few months ago and eventually because i need it for my company i gave up and just ran out to buy a curve to keep me going. when i got in tonight i switched it on and it seems to be functioning reasonably well again. however i have one problem because i havent used it since april i have completely forgotten my password
i am about to lock the phone on my next attempt, i spoke to vodaphone and they advised me to come on here for support but i cant find that section? i dont mind it all the data on the phone has to go missing but the woman at vodaphone made out it would kill the device completely?
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Feb 21, 2012
My device is locked and i've forgotten the password. Tried a couple ones but only have two tries left! how to get around this and maybe reset my password?
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Apr 28, 2015
phone did not recognise my fingerprint and i forgot my password unlocked out of phone
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Aug 31, 2010
How do I retrieve my blackberry ID username nd password if I cnt remember..
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Jan 20, 2012
I can't remember the password y the answer for the question for recover it .I don't know what can I do?
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Aug 11, 2012
Somehow my password changed while in my pocket and now I'm unable to get in my phone. Does anyone know how to do a soft reset or anything so I won't lose all my information??
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May 18, 2011
I purchased my phone yesterday and already it locked up and it is asking for a password of which I have no idea. I have pulled the battery twice but it is still locked.
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Feb 10, 2012
i am a new cell phone user (read that as non-technical) and somehow my screen locked and is asking me for a password. I don't have a password! How can I unlock my screen and prevent it from happening again?
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Apr 30, 2011
Am having a problem locking my screen with the screenlock.I put it on then in less than a minuet my screen is opened again.Is there something I could do other than send it back to my provider.When I've called someone or they me, I tend to put it on screenlock so other apps are not activated unlass needed.
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May 22, 2011
I have a Blackberry Torch that is within the warranty period that I outright purchased from Sasktel. I would like to be able to use it with another service provider for the summer as I am back home in Manitoba. Sasktel does not work here for 4G devices only cdma. Sasktel has locked the device and refuses to provide the unlock code as per sasktel policy. This is what I was told when I contacted Sasktel for the "network MEP".Can they do this? Can Blackberry unlock my device for me? I do not understand how I can be forced to use only sasktel as a provider, that does not even work here so it is not an option, when I own this device. I currently own a $700 paperweight as sasktel will not allow me to unlock my phone so I can use it on the MTS network.
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Nov 4, 2011
When the slide is opened in blackberry torch 9800 the device gets locked,then I have to press the unlock key twice to open and even when the device is in unlocked closed state and slided to open state the device gets locked,then again I have to press the unlock key at the top twice...at both these stages when the device gets locked no other keys work and the display goes black only after unlocking it the display comes back...
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Jan 22, 2012
My 3 emails account are locked by Cambodia after I used it during my visit. I just noticed that after coming back to Indonesia and consulted with Mentari Indosat, my provider in Indonesia. How to unlock it?
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May 14, 2012
When my 9860 torch is locked, the hanging off button is the only one which keep running.So if you press it for few seconds the phone wil will be stopped?How can i do to lock it ?
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Dec 30, 2011
Anyone else with the 9810 Torch find it slow and get locked up often?
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Aug 10, 2010
I went to the store yesterday to play with the torch. I like it a lot and will probably upgrade from my 9000. however, I dont like the lock (rather, the unlock) and the sales guy said he didn't know of an answer for me.
in short, you lock it by hitting the button on the top left. no worries. however, to unlock, you either open the slider or hit the lock button again. this is not a very "positive" way of unlocking, if you ask me. its quick and easy, but not a very good way to keep the phone locked in your pocket or whatever. I can easily see me bumping the unlock button when the phone's in my pocket and dialing or browsing or any number of functions from touch enable home screen. I dont think the slide is likely to open in a cargo pocket, but the button could definetely get pushed. for those of yall that have had one for a while, am I missing something? is there a way to "override" this and make it so it only unlocks when you manually do something?
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Jul 19, 2011
The App World Icon is locked and I can't get it to unlock. What do I do?
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Aug 17, 2010
The thumbnails in the locked OEM wallpapers in my device memory is all messed up. Any ideas how I can reset the thumbnails? I can't find the thumbsdb file in the folder.
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Sep 12, 2011
Since upgrading to BlackBerry Torch device I am unable to configure custom alerts for a specific email address. The device is silent for all email except when email arrives from a specific address (for on-call support purposes) .The alerts are actually working for as long as device is not password locked. As soon as I lock the device, whenever the email arrives it remains silent. If I simply unlock the device the device will respond as expected. The devices uses 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223) on Bell Carrier network.
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Aug 16, 2011
Ringtones for my contacts won't work if the handset (Torch 9800) is locked; the default/everyone else ringtone is used instead. When the handset isn't locked it works ok.
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Jan 17, 2012
The one thing I don't get is the picture contacts that I have don't show up when the phone is locked, (the caller ID and specific ring tone if used do), they do show up though if the phone is unlocked, so I'm confused. I know there is the caller ID issue that is resolved by un-ticking contacts in encryption which is what I have done otherwise the contact ID's wouldn't show up when locked. It's not the end of the world, but just a niggle that I would like to resolve.
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Mar 25, 2011
I keep my phone in a leather flip case and when it's in my pocket, the torch button (space bar) key gets pressed causing the flash to come on.I don't know why this is as I always keep my phone locked and no other keys seem to work when it's locked.
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Sep 1, 2012
First time for me on this site and the first time for me with a Blackberry Torch (was and IPhone user) preview text messages when received and the screen is locked?
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Jun 17, 2012
Decided to update my Version 6 software it has locked up at loading application modules. I did not unplug it!
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Aug 9, 2011
I still am unable to change the locked speed-dial codes. Here are the steps I'm taking:
- press the green phone key, the phone dial pad appears;
- press the blackberry "menu" key, scroll down menu and select "view", then "speed dial list";
- highlight the "A" Lock Keypad, then press the "select" ball : result screen goes dark and have to hit unlock button; or alternatively, execute same steps, except press the "enter/return" on keyboard: result screen is locked.After reading the instructions; they mentioned pressing the "enter" symbol at the far right,I don't have an enter button as noted, what am I missing?
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Mar 30, 2012
my locked phone keeps taking pictures of locked home screen!
Info:
iPhone 4S, iOS 5.1
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Feb 2, 2012
In linking to new Playbook, messed up and had to 'start again' with blackberry phone. Messed up also with my old password and after 10 tries it froze. I have gone through password reset process but still blocking me with the message: Your account has been locked. Please try again after the lockout period has expired or call customer service.Any suggestions other than a call to technical desk. I've been researching forums and seems to be the case that lock is indefinite. Incidentally, I didn't see the option after 10 tries to enter word 'blackberry' but it was late at night and frustration had kicked in. Possibly I missed that.
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Jun 20, 2012
my husband has a Iphone 3 and has forgotten the passlock what can we do
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Sep 12, 2012
My daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.
After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.
Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.
I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.
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Sep 18, 2011
I would like to add an e-mail address to be pushed to my BB but in order to do this you are required to enter a username and a password on the e-mail set-up. I have tried so many different combinations and am unsure what either of them are. Is there a way to retrieve them?
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Jun 21, 2011
I am attempting to log into Blackberry ID login but have completley forgoten the details and unable to delete..
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Apr 24, 2012
How do I override a forgotten passlock? Ugh...I have 5 kids who all want to use my iphone...especially teens, so I am constantly locking them out of my phone. This time I cannot remember the passlock!
Info:
iPhone 4, iOS 5.1
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