BB Torch :: Menu Button Does Not Work?
Sep 8, 2012
A couple of weeks ago the light on the back and end call button went out. It came back about a day later. Those same two buttons went out this morning and now the menu button will not work correctly. When I hit it, it types "jk" into the search menu.
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Oct 23, 2011
I have upgraded from a Curve to a Torch 9850. I have had the new phone for nearly 3 weeks and noticed that occasionally the back button and menu button would not work. In the beginning it was once or twice a day but this weekend it has been an all day event. The phone is fairly useless like this. It occurs with all applications as well as text and BB messenger.
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Dec 6, 2015
So I noticed that some apps utilize a floating menu button (I think that's because the s6 doesn't have a dedicated menu button?) that appears like a circle with 3 dots on the screen wich you can move around.
However it appears to somehow be broken, as when I tap the button a menu appears for a fraction of a second and then disappears again, not giving enough time to do anything and of course rendering such an app useless.
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Mar 23, 2012
Recently I have updated the OS on my Bold 9700 (version 6.0 bundle 2718 - v6.0.0.615, platform 6.6.0.223).The problem is that the menu button does not work at all when I'm in the e-mail, text, or messages.Also, the emails would not open if I just click on them - I need to hold the trackpad button and then select "Open" in the square window that appears on top.The menu button behavious is the same in all other modes, e.g. camera, browser.
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Jul 1, 2010
It keeps telling me that the c: memory is full and that i should delete some items, however when i try to, there is hardly anything on the c:. Also the phone only works sporadically for about five minutes after switching on and after that the menu button and the touch screen do not work properly and i am unable to make any calls or texts, but can still recieve calls.
Also it is telling me that the sim memory is full and remains full despite deleting text messages. Has anyone else experienced such problems or know how i can fix these problems?
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May 23, 2012
starting to get really annoyed with this iphone 4 ! its not even three months old and the menu button gave up
voice control goes off by itself & every time i call an operator at the apple store they're just completly rude. thought the iphone 4 was mean't to be so awesome !
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Dec 28, 2011
I cannot get my loudspeaker to work when I press the button on the phone menu.
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Mar 16, 2010
I got my Blackberry Bold 9700 from AT&T about a month and a half ago, and recently I've been having problems opening texts. It'll say I have a new text and I'll go in my inbox to open it but when I click, it won't let me read it. It'll let me open the ones before it, but not the unread one. Even if I click the the menu button then "open" it still doesn't work.
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Jul 2, 2012
My menu button loads my 'phone' and not the menu for the phone. I cannot access the menu that includes: hide, move, open tray etc. I cleaned up the phone and uploaded the newest software via the BB desktop application software. I ended up cleaning it up so well it seemed to go back to factory settings as I lost all my apps. It seemed to solve the problem though and I got my menu button to work properly again. I have since uploaded App World and a new theme. The button still worked properly for 24 hours. Today, I turn it on and all is working well but the menu button loads my phone again. Do you understand that the menu does not load, but rather the 'phone' menu pops up as though I'd pressed the phone icon. I wonder if the 'flex ribbon cable' underneath the buttons is misaligned somehow and when I press the menu key, it is loading the green telephone key menu because of malfunction of the ribbon.
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Jan 30, 2012
I'm having an issue with the menu/BlackBerry button (whatever it's called) The button seems to be stuck. So when I push it the menu will come up but it will automatically do what is highlighted, which is often close or open the tray if on the home screen. If I lock the phone it will darken but then lighten up as if I have pressed the button, but I haven't. It will say screen locked but will continously darken and lighten back up.
I was having this issue a little while ago and even took my phone apart to clean as I thought that was the issue but it did not help. Then I needed to charge it, which I normally do by plug in, but this time I used usb to computer. There seemed to be a substantial update for my phone which once completed fixed the issue with the button. Which was a huge relief as I was thinking I would have to pay somebody to fix and I don't want to do that. It is very pricey.
Well today it started back up. I connected it to the computer but it said there were no updates and did not fix the button problem. And yes I have tried battery pull.
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Feb 10, 2011
Is there any shortcut to accessing the menu besides pressing the button? It seems like mine may be getting worn out. Sometimes I need to press it more than once.
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Aug 28, 2011
i have been going through some tough times the last month, all my blackberry keys did not work at all, only the touch screen worked, i gave it to a service center and then now all the keys but one work, thats the menu button
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Jan 18, 2012
I just bought my 9850 about 4 months ago. Now my escape and menu buttons don't work. It went from being able to either one down for over 5 seconds to get them to respond to nothing happening at all.
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Oct 16, 2011
the menu key and back keys both stopped working today. my phone was working just fine last night and when i woke up today i found these issues. my software is up to date.battery pulls don't do anything to fix the problem.especially since whenever i open a program i can't go back and close it and end up having everything running and have to do a battery pull
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Jul 17, 2012
My Menu Key doesn't work anymore.
Does anybody know if it is possible to emulate the Menu key from the keyboard (some shortcut) ??
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Jul 28, 2011
I have a blackberry torch 9800 and the menu key & back key doesn't work when i slide my phone up. It only works whenever I use the full touch option, it used to work before but it just suddenly stopped.
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Apr 11, 2010
i have a new nokia x3, around 2 months old, after restarting the phone one time, the main button (the menu button) works for locking/unlocking and even makes the keytone sound when you press it, but i cant open up the menu, its really annoying because without the menu i cannot access the phone! i can still make calls/text messages, but i really want to fix this.
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May 21, 2010
When I hit the menu to do anything and scroll down to something in it I can hit the menu button again and it does the same as selecting it with the trackpad.Is anybody having this happen to them too. I don't know if it is something new because I came from an old 8330. I used to hit menu and if I hit menu again the menu would go away.
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Dec 17, 2011
Whenever I select "Options" from the BB Menu button's drop down list on my Torch 9800, the screen flashes, then goes back to my home screen. It has been this way for quite a while (nearly a year) and I am thinking that there is a permission that was inadverdently disabled. It does not work whether i use the native BB6 theme or others i have downloaded. how to make "Options" option start working again?
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Jul 15, 2012
since 2 days I have a new BB torch 9860 and all seems to work fine but my lateral button which I would need to open directly the photocam is not working at all ...I changed to have several options for this botton but it does not work at all..
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Jul 23, 2012
Recently I dropped my BB into the river while fishing.I dried it out and everything still works except the UP Volume button. Does anyone know of an app that can control the volume using the touch screen or the keyboard?I've searched all over and found nothing.
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Dec 20, 2011
I have a 9860 Torch and after two weeks, my hangup button stop working when I made calls.My ''back'' button too have the same problem when I'm in the menu.I reboot many time my device and the problem still.What I have to do? Return to my store. They told me: ''we have to send it back to Blackberry and wait many weeks to know if they will replace the device or charge you 60$ if they don't find the problem''.
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Jun 13, 2012
The main buttons under the touch screen and on left and right of track pad dont work how do I fix this with out sending it in or buying a complete new phone?
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Mar 15, 2011
Just recently (2 wks) the middle select button has quit working on my torch when I have the keyboard extended. I can still scroll around the screen with it, but when I push it to "select" it does nothing. The button works normally when I have the keyboard put away so this seems like a software problem or setting I have wrong
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Oct 11, 2011
Recently my Bold 9900's back button started going to this menu to toggle applications instead of just closing any open menus or returning to the previous application. Is there any way to make it work like it used to? Checked the options, it's not anywhere I can see.
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Apr 17, 2012
Menu button is not working! works in the main screen but once I'm in emails or SMS it doesn't show up?
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Jul 18, 2010
The Menu button does exactly what the Home button does. How can I fix this? It's so irritating because I cant finish setting up my new phone!
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Jul 23, 2011
Did a download today, now I have no menu button.
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Dec 31, 2011
my mobiles menu button light not working, befoe when any message came it will blink,now nothing will happen when use mobile, call recieve & end button light only work what i do?
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Jun 26, 2012
The menu button on my 8520 ccurrently is not working. I want to do a factory reset, how would i got about that if the menu button doesn't work?
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Apr 14, 2015
How do I get the menu button back on the galaxy s6? It is frustrating that I could not access menu on the apps I use. how to ditch that overly useless multitasking button with a menu button?
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