BB Torch :: Menu Key Does Not Work?
Aug 28, 2011
i have been going through some tough times the last month, all my blackberry keys did not work at all, only the touch screen worked, i gave it to a service center and then now all the keys but one work, thats the menu button
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Sep 8, 2012
A couple of weeks ago the light on the back and end call button went out. It came back about a day later. Those same two buttons went out this morning and now the menu button will not work correctly. When I hit it, it types "jk" into the search menu.
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Jan 18, 2012
I just bought my 9850 about 4 months ago. Now my escape and menu buttons don't work. It went from being able to either one down for over 5 seconds to get them to respond to nothing happening at all.
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Oct 16, 2011
the menu key and back keys both stopped working today. my phone was working just fine last night and when i woke up today i found these issues. my software is up to date.battery pulls don't do anything to fix the problem.especially since whenever i open a program i can't go back and close it and end up having everything running and have to do a battery pull
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Jul 17, 2012
My Menu Key doesn't work anymore.
Does anybody know if it is possible to emulate the Menu key from the keyboard (some shortcut) ??
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Jul 28, 2011
I have a blackberry torch 9800 and the menu key & back key doesn't work when i slide my phone up. It only works whenever I use the full touch option, it used to work before but it just suddenly stopped.
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Jul 2, 2012
My menu button loads my 'phone' and not the menu for the phone. I cannot access the menu that includes: hide, move, open tray etc. I cleaned up the phone and uploaded the newest software via the BB desktop application software. I ended up cleaning it up so well it seemed to go back to factory settings as I lost all my apps. It seemed to solve the problem though and I got my menu button to work properly again. I have since uploaded App World and a new theme. The button still worked properly for 24 hours. Today, I turn it on and all is working well but the menu button loads my phone again. Do you understand that the menu does not load, but rather the 'phone' menu pops up as though I'd pressed the phone icon. I wonder if the 'flex ribbon cable' underneath the buttons is misaligned somehow and when I press the menu key, it is loading the green telephone key menu because of malfunction of the ribbon.
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Feb 2, 2010
When I start my phone the accelerometer does not work, if i push the app button the menu stays over there, if i start the phone and push the button in landscape mode the menu stays there and if i push in portrait mode it stays there forever, but the car game works fine, I had this problem with Nokia 5800 that I sold and now I have the same problem with 5800 Navigation Edition.
Nokia 5800 Navigation Edition
Firmware: 31.2.101 RM-428
TomTom Go 720
Ohio, USA.
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Mar 1, 2011
When I open my browser it keeps freezing, and if I press the Blackberry button to open the menu screen, it won't work. All I can use is the "back" button. I can't close the browser down completely, select, copy, anything at all.
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Dec 6, 2015
So I noticed that some apps utilize a floating menu button (I think that's because the s6 doesn't have a dedicated menu button?) that appears like a circle with 3 dots on the screen wich you can move around.
However it appears to somehow be broken, as when I tap the button a menu appears for a fraction of a second and then disappears again, not giving enough time to do anything and of course rendering such an app useless.
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Mar 23, 2012
Recently I have updated the OS on my Bold 9700 (version 6.0 bundle 2718 - v6.0.0.615, platform 6.6.0.223).The problem is that the menu button does not work at all when I'm in the e-mail, text, or messages.Also, the emails would not open if I just click on them - I need to hold the trackpad button and then select "Open" in the square window that appears on top.The menu button behavious is the same in all other modes, e.g. camera, browser.
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Apr 15, 2012
keys menu and scape do not work in 9860?
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Jul 1, 2010
It keeps telling me that the c: memory is full and that i should delete some items, however when i try to, there is hardly anything on the c:. Also the phone only works sporadically for about five minutes after switching on and after that the menu button and the touch screen do not work properly and i am unable to make any calls or texts, but can still recieve calls.
Also it is telling me that the sim memory is full and remains full despite deleting text messages. Has anyone else experienced such problems or know how i can fix these problems?
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May 23, 2012
starting to get really annoyed with this iphone 4 ! its not even three months old and the menu button gave up
voice control goes off by itself & every time i call an operator at the apple store they're just completly rude. thought the iphone 4 was mean't to be so awesome !
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Dec 28, 2011
I cannot get my loudspeaker to work when I press the button on the phone menu.
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Jan 2, 2010
Problem with the N97...Basically, ever since i have had my phone back from Nokia Care.
Regardless of whether you launch Ovi from the quick launch type thing on the homescreen or on the menu, it doesn't work.
If you attempt to click on the icon on the homescreen, nothing happens.
If you click on it on the menu screen, the clock in the top right corner flickers and nothing happens.
I can't bear another hard reset, but i guess if i have to i will, any ideas?
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Mar 16, 2010
I got my Blackberry Bold 9700 from AT&T about a month and a half ago, and recently I've been having problems opening texts. It'll say I have a new text and I'll go in my inbox to open it but when I click, it won't let me read it. It'll let me open the ones before it, but not the unread one. Even if I click the the menu button then "open" it still doesn't work.
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Nov 8, 2010
I updated my x10 mini pro a few days ago to android 2.1 The problem is that after the update the menu, home and back keys don't work after screen timeout so I have to press the key on the top of the phone to activate the screen and then unlock it.The point is why the hardware keys on the front don't work after screen timeout? Pressing the key on the top and then unlocking the phone can be really annoying...
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Aug 17, 2010
I have a huge problem with my N79, its only about 3 months above a year old. Its been acting up for the last 24 hours. When the phone's on, and i try using the keypad to either to type out a text or to move around the menu, the phone hangs / keypad doesnt work. I dont know whether its the phone hanging or the keypad problem because the screen goes dark, and i cant revive it, but its still on, and i have to restart the phone, but the same thing keeps happening. I tried hard reseting my phone, that didnt work either.
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Sep 29, 2011
I can't use the MENU Key of my Torch 9800. What can I do ?
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Oct 26, 2011
I've updated the os to 6.0 bundle 2534 ( v 6.0.0.570, platform 6.6.0.212).Now i don't see maps icon in my apps menu?
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Nov 1, 2011
My blackberry torch is stuck on some sort of a test menu. There is two menu's come up. I can't get it off my phone. I have pictures of them but they are a mirror image as I took them with my cam.
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Nov 8, 2011
I have installed two apps: Vlingo and Navita.
In the menu for, say... text massaging, at the top I have two entries that read:"Reply with Vlingo" and two that read: "Translate with Navita". (There are several duplicates)
I uninstalled the app and then re-installed it, yet the duplicates are still there. Given that there are several entries and several programs that have these duplicate entries in the menu, they are cloggin up the menu.
How can I edit out the duplicates?
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May 13, 2011
Yesterday I bought my Blackberry Tour 9630 smartphone here in India. When I checked my phone, I noticed that it doesn't have GPS option in the Menu List, whereas blackberry official site says that Blackberry Tour 9630 have GPS feature. How to get the GPS option enabled into my Blackberry??
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Nov 24, 2011
I've got a blackberry torch 9800 and recently when the screen is down (i.e. covering the keyboard) the call answer key and the menu key do not work. They work when the phone is raised, but not when it's not. I have tried restarting (both soft and hard) and have removed applications as well. I have since done a 'restore factory settings' on it. This seemed to work for all of 10 or so minutes but there after it reverted back to the keys not working when the cover is down.
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Jan 30, 2012
I'm having an issue with the menu/BlackBerry button (whatever it's called) The button seems to be stuck. So when I push it the menu will come up but it will automatically do what is highlighted, which is often close or open the tray if on the home screen. If I lock the phone it will darken but then lighten up as if I have pressed the button, but I haven't. It will say screen locked but will continously darken and lighten back up.
I was having this issue a little while ago and even took my phone apart to clean as I thought that was the issue but it did not help. Then I needed to charge it, which I normally do by plug in, but this time I used usb to computer. There seemed to be a substantial update for my phone which once completed fixed the issue with the button. Which was a huge relief as I was thinking I would have to pay somebody to fix and I don't want to do that. It is very pricey.
Well today it started back up. I connected it to the computer but it said there were no updates and did not fix the button problem. And yes I have tried battery pull.
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Sep 16, 2011
I have too many icons ( and I guess apps too) running in the screen when you want to switch apps. I have tried going in the app and then clicking "close" in the menu, the end call key and nothing seems to work. Some applications have the word "exit" on their menus and that seems to do the trick for some and but not all.
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Jan 23, 2012
I've tried to access the email options menu in several different ways and can't. It has been missing since I first received the phone some months ago and no one can tell me why. What can I do to remedy this?
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Oct 22, 2010
I'm trying to set the permissions for one of my third party applications from the options menu, but there is nothing there but a blue bar at the top.
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May 11, 2011
how to put apps and menu options into favorites tray?
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Feb 10, 2011
Is there any shortcut to accessing the menu besides pressing the button? It seems like mine may be getting worn out. Sometimes I need to press it more than once.
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