BB Torch :: It Got Stuck While Restart
Mar 19, 2012
My phone restarted itself but got suck just over half way after taking the battery out 4 times i has finally started but half my icons are missing and the ones that are there are miniture and disappear, i cant go into anything . the background has changed everything has changed its all out of place.
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Jan 4, 2012
I tried to download 7digital and my phone is now in an endless restart loop and it will not load my phone! I even did a battery pull!
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Dec 7, 2010
I bought this Torch almost 2 years ago (first model)... Since 2010, there is no critical problem occurred till now, but today my Torch can't be use of these problem. Let me explain the details.
1. I installed Munched (screen capture program), after installed i launced this apps and my bb automatically restarted.
2. Then, after restarted, the bb can be used as usuall and i didnt launch screen muncher apps after (Case 1).
3. Last night, my bb runs properly and there is no problem at all...
4. This Morning, i think to remove the apps (muncher) because i didnt use anymore. Then, i deleted this application using normal procedures. And, as we known, bb must be restart after uninstalling any apps, then i restart.
5. During restarting (loading bar) is stopped at 3/4 bar load.... So, i remove the battery to restart again...
6. After restart, my bb seems ok till it loads menus and other. But it was only for 15 seconds. After 15 seconds, a icon (loading star * like sunflower) appeared.
7. My bb stuck and i can''t use any button / touch screen function. My screen display also won't shut off their light.
8. I've tried to restart almost 6 time (remove battery), but it still same.I can use the menu for 15secs, then it becomes unresponsive.
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Dec 18, 2012
My phone automatically stuck into restart loop. I was randomly using my phone. And since then it is not working. It shows "Sony" on main screen and then "xperia" and again then back to sony and so on..My phone has ICS, updated long back when it was made available by Sony. I tried doing things but that did not rectify issues like:
1) Removing battery and restating
2) removing usb and sim
3) removing battery and holding power button for a while and restarting
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Mar 18, 2014
The volume on my 1020 has been getting stuck at whatever level I felt it on. For ex: when playing a song at level 10 then playing a YouTube video the volume will stay stuck at 10. Even after pressing the volume up and down does nothing. The only fix I found was restarting the phone but then it just happens again...
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Oct 9, 2015
I have not used my phone in any wrong way. I did not install a custom rom or anything. no root. randomly in my every day normal usage of my phone, it started to restart. and the the problem got worse and worse. for a few minutes, i will be able to use my phone but then my phone will restart and be stuck restarting. most of the times I can't even go into recovery mode. It restarts again when i get to that. I already resetted my phone, and I wiped the partition.
I have a samsung galaxy s6 SM-G920W8 telus/koodo 32 gb. i got the battery replaced by samsung but that didnt work. i noticed that after a few hours, my phone stops restarting when it reaches to 10% battery life.
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Oct 20, 2015
Lumia Icon With latest version on Denim Software
Trying to make the Jump to Windows 10. Installed Windows insider and started install.
All seemed ok phone was about 50% charge then went to spinning gear screen left phone on charger and let it do its magic over night.
Woke up this morning now phone is constantly showing spinning Gears then restarting and going back to spinning gears over and over.
Tried Lumia Recovery tool and no luck Also tried cooling phone while on charger . No luck......
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Nov 10, 2012
I have a Torch 9800, it said I needed to update my blackberry id. When I did this my phone started to freeze and won't restart. If I pull the battery and leave it for a few hours it would eventually restart and work for a day or two. I did a wipe and re-install and still having problems. Now I can't access app world or emails and some of my settings. Yesterday it froze and still hasn't restarted.
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Sep 14, 2011
I bought the same BB 9860.when I got it before three weeks, it was working fine till the 3rd day of using it. After that, it started to crash and crash over and over with doing automatic restart. I took it to the warranty company which is Axiom in the UAE, well they format it and the same problem still there. Then I returned back to them, so they finally replaced it with NEW one with new PIN code, but guess what... The same problem happened AGAIN !! just by today, it crashed six times !! and yesterday it freeze up completely, so I had to pull out the battery.
Some of my friends told me that the memory card (4GB) might bethe problem, so I bought new one with 8 GB space but still suffering.
This is an evidence that the software itself is NOT WORKING as it should be.What kind of mobile phone that will fail you down more than five times in a day ?It's expensive, It's new, I paid money for it, so why I can't get benefit of my spending?
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May 13, 2011
after the latest os update, system locked-up while starting a Internet video. used the power off app to restart the hung system. now the power off app no longer appears. is this app only restored with an os update or can it be restored separately?
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Aug 20, 2010
Every single time I reboot the Torch all my Favorites go missing. So I go to the apps that I have made Favorite and each one says "Unmark as Favorite". So they are all still Favorites but none will show up in the Favorites tab/folder/thing.It's very annoying. I thought maybe it was a bug in .141, so I upgraded to .161 and it STILL HAPPENS.
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Nov 11, 2011
One morning my torch 9860 didnt start and ended up in an infinite restart loop, the LED turns red for 6 seconds then is goes out, and then again red LED then goes out. Screen is always black. I've tried with JL_cmder and BBSAK but it wont recognize the device. I tried to catch it with AppLoader, and I can do the UNKNOWN PIN thing, but then when the JVM is starting to initialize again it will go into an infinite loop again.
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Apr 10, 2012
Out of the blue my blackberry has a App Error 200, reset, I took the battery out and the sim card, waited 30 minutes, then put back in, still have error. I cannot use the phone in any way.
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Mar 19, 2012
I have a 9810 blackberry torch. After I restart my blackberry, it can't finish its booting process.. It always stop in around 75 or 80 % of the booting bar.
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Nov 5, 2010
My girlfriend just got the BlackBerry Torch 9800. She updated the twitter app wich is on the phone. It restarted and now it just shows "App Error 603". When I try to Reset It just goes back to same page with the same error. I already tried force detect with the application loader no success.
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Feb 29, 2012
My torch messed up and when I took the battery out and put it back it in it doesn't leave the initial blackberry loading screen...
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Feb 9, 2012
What can I do? Was downloading BB Music and now Telus is telling me to buy a new phone. It's not like I broke it. Anyway of wiping it or getting it to stop rebooting 3/4 of the way and starting over
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Nov 5, 2011
I used wipe function given in BBSAK, now i stuck with Error 507. how to load new OS 7 on torch 9860.
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Aug 17, 2012
I downloaded an app last night and as soon as it installed my phone started to reboot.Since then it has just been on a reboot loop. The white line gets nearly to the end then a red light comes on and it starts all over again. I have tried a soft re-start: alt shift del a battery pull (loads of times!) I have tried to log on to blackberry desktop manager and resettle whole phone but it tries to connect to the phone every time! I am stuck at what else to do
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Dec 16, 2011
I just got my device back from the repair depot. I sent it in b/c I cant charge my battery. Everything else worked great on the device. I was told that it was out of warrenty and it was sent back. (Not a problem, I have a broken screen 9800 that I was using to charge my battery in the first place)When I got my device back, it is stuck on a white screen that gives me an option on testing the camera, LED, FLASH, etc.. But it does not give me the option of exiting or anything. When I plug it into Desktop Manager, I get that it doesnt connect and gives the options of retry or upgrade. So I go and press update, it connects and starts working. It gets upto the JVM and then it states that it can not connect to the device.What can I do here? It was fine (software wise) before I sent it off and the depot screwed it up!!! What steps can I take into getting my Torch back to where it was?
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Apr 22, 2012
I recently downloaded the new BBM app, and the icon disappeared from my phone.I tried rebooting several times, and it finally appeared, but it wasn't called BBM, rather net_rim_something.When I clicked on it, it said "missing resource files" and wouldn't load.I also noticed that my BBM connected apps (Facebook, etc) were not loading properly.So I backed up my BBM contacts, and deleted and re-installed, but there was no icon again.I checked this forum, and found a similar problem, and the solution was to check if the software needed updating, which would fix the problem.I checked on my Torch, and it said there was an update available, so I downloaded it. It downloaded fine, and then asked if I wanted to install it, and gave a warning message that it might take 2 hours or more.This was fine with me, as I was going to bed soon, and wouldn't be using it.Before I went to bed, I noticed that it was rebooting.I figured I would just leave it and go to bed.When I got up this morning, I noticed it was still rebooting.The white bar would go all the way across, then it would go to a white screen, go black again, and then start over.I checked the forums again, and found a similar issue, which said to pull the battery and replace it. Did so, and it didn't work.I have tried several times, and even left the battery out for 2 hours, in the vain hope this might work.I tried connecting to BlackBerry Desktop to do a restore, but it can't connect to the phone, because it is stuck in reboot.
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Jan 25, 2012
I've bought an new bb device now i am updating everything and it's getting stuck during update wat to do? Following is currently standing on screen for half an hour now
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Jul 15, 2011
I recently got a blackberry torch. I didn't have any problems with it at all until Wednesday and it's still being weird. I will click on something (a picture I want to look at BBM, Facebook, contacts list, etc) and it will go to the loading screen and stay there for a good two minutes - sometimes more every time. It makes it impossible for me to do anything. I tried deleting things that I didn't need, and I checked my memory.. it all seems fine. Like I said, it was always fine, I hadn't done a single thing different, and all of a sudden it started doing this.
I also thought it was because I need to do an update, and I checked and there are updates that need to be done, however I just moved and I cannot find the disc that I got when I got my phone anywhere.
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Jul 14, 2011
I connected it to my computer and the desktop software came up and synced the phone and then said that there was a device software update. I clicked to let it update and everything seemed to be fine until it got to right near the end, where it's been stuck for over three hours. I don't want to disconnect my phone, but I also don't have any clue what to do. Can anyone give me some advice?
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Mar 8, 2012
I was having some problems with the browsing on my phone, so I called my carrier for support and they instructed me to pull the battery and the sim card. When I put everything back in, it told me I was using a new sim card and to enter my blackberry ID. I tried what I thought it was, but it said that the username/password I had entered wasn't a valid ID, so I emailed my carrier and was instructed on how to reset the password, and now I can log in with my blackberry ID on the computer just fine, but when I put it in my phone, it still tells me that I'm not entering a valid username/password. I'm stuck on this page and can't use my phone, and if I try and sign out, it tells me "Signing out will require erasing all data, so settings can return to factory defaults. After the restart, sign in with a BlackBerry ID to associate it with this smartphone."
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May 14, 2012
I am trying to charge my blackberry after a weekend camping. The battery ran out. I plugged it into charge, it started to boot, the screen flashed white and now it won't come off the red x with a battery behind it.
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Apr 7, 2012
I have a blackberry 9860 torch and its stuck on 18% on the software update, ive took the battery out twice , there no differnce and my blackberry desktop wont pick it up
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Dec 20, 2010
After i deleted an app called IM+ my phone rebooted and has been stuck on this black loading screen with the white lettering Blackberry logo and name. The status bar goes to the top...THEN IT REPEATS IN A NEVERENDING LOOP! Even when i start Blackberry Desktop it of course wont even connect to my device because it is not loaded.
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Jun 27, 2011
My Torch keeps freezing up and gets stuck on vibrate and won't stop, then constantly reboots by it's self, recently did a security wipe and cleared everything, updated software twice, and problems still persist. Switched out battery with my husbands torch and problems persist. Have no retailer in my area to help, need advice...I bought torch second hand so I think It's down to what the manufacturer can do or im stuck with a bad phone....
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Nov 21, 2012
My Blackberry 9850 wont turn on, it is stuck at a point wile booting up and it wont pass that spot. Even when i remove the battery it stuck at the exact same point and it wont go any further i dont know what else to do i have done everything that i can do to get it to start up..
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Jan 2, 2012
My BB Torch 9800 is stuck in a reboot loop. I have tried reinstalling the OS using the AppLoader, tried simply hitting "Update" from my Desktop Manager, I have essentially tried everything I have found online about a "nuked or bricked BB". I have been working on this for days.The problem is that, because of the reboot loop, my phone will not stay connected to my computer long enough for anything to actually happen. I get the error message "Unable to maintain JVC connection" or something along the lines of "Your device is not connected, please reconnect, enter your password and continue".I have had this phone for a year and love it. I made an investment in a BB product and I expect it to last more than one year! If I need to take it in for service, so I simply return to the store where it was purchased?
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