BB Torch :: Desktop Software V7.0 B44 Synchronizing?
Feb 15, 2012
so this morning I plugged my phone into the computer and got a prompt do you want update your Desktop Software so I did. Now it has frozen when synchronizing, I left it running and after about 20mintues it came up with a conflict problem. I have checked everything that's being synchronized; now I am getting the following error message Synchronization Error "An error has occurred during an attempt to update a device database record."Even how can I get an earlier version of the software which I know that works?
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May 22, 2012
My BB was synching fine with my desktop and mysteriously stopped. Now after it asks for the password (to my BB) it just sits and spins. The BB shows the computer and BB icons and nothing happens. When I try to exit the program the 'Exiting Blackberry Desktop Software box pops up and it just spins ( when i say spin i refer to the little green circle icon).
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Mar 2, 2010
In the older version of the Desktop Manager software, one of the options offered for synchronizing my Blackberry with my computer was Yahoo. With the new version of Desktop Manager (5.0.1) this option does not appear. Is this no longer available? I would rather not change to Microsoft Outlook (there seem to be lots of problems synching with that).
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Mar 2, 2010
I've recently noticed a problem with the Desktop Manager when trying to sync Outlook contacts that are assigned to multiple categories.
1. I have setup a filter to only synchronize contacts where the category equals Personal or Business.
2. The rules is set to "one of more conditions must be met"
3. In Outlook I have some contacts that are assigned to multiple categories, for example Personal and Family
4. These contacts are not being sync'd to my device
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Mar 15, 2010
I have installed the software v5.0.1 then I click synchronizing I can't tick the option synchronizing email messages. this has a grey block in front of the option, what should I do?
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Jun 25, 2011
I have two calendars on my Torch 9800. They where installed after I added two email addresses.
Appointments are transferred perfectly when inserted in Outlook. But the opposite way does not work at all.
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Nov 28, 2011
I use a BB Torch (NO keyboard model); I use Win XP?I have been using outlook for my contacts?I have been synchronizing the same with Black berry contacts over some time Now suddenly I am unable to synch When I connect the device and try to synchronize (from organizer tab) The bb desktop software on PC says "Sychronisation is currently unawailable for address book because the application(s) is (are) configured for wireless synchronization. Desktop synchronization for the above application(s) will be disabled.
I've opened the device and disabled wireless synch from Contacts -> Options -> Desktop -> Wireless synch -> check off, still nothing happens ? I've logged off and on the computer what else should I do ? Switch off device and reboot ? Remove battery on device and re book ? I also use my enterprise mail on this devise so I can_not_ delete all desktop entries from advance options?
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Aug 29, 2011
I was able to see my media files (Pictures, Songs & Videos) from my phone but when I synchronized my phone with my PC I am unable to see these files. Also I am unable to see all the folders that i had created in my phone. But when I connect my phone i can browse these files through my PC.
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Jun 10, 2012
I have just noticed that my Gmail contacts are not Synchronizing.I have checked the account and the Contacts is selected to Sync Having checked my blackberry 9800 and gmail account I have contacts in both that are not syncing, Email and calendar are working perfectly?
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Aug 16, 2012
I am getting the following error message when trying to synchronize my calendar (contacts synchronize with no problem):"CRTranRec: GetLinkedRecordid: Invalid linked record Id"
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Mar 14, 2012
The recent desktop software update has solved some of the calendar synchronization issues but this morning I got a new error message : Intellisynch error code 0x80040fb3. What this is all about?
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Apr 25, 2011
When trying to sync Outlook with 9800 appears a warning pop up saying "unknown application", but the sync, goes ahead, but with errors in times that appear with one hour off in the device. What does this warning says or is trying to say?
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Aug 28, 2011
When try to synchronize the calendar the Blackberry desk top indicates that the calendar is not loaded, yet it is on the torch.
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Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
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Dec 20, 2011
my desktop software cudnt recognise my fone via usb, i dont have bluetooth, tried many ways to no avail !!, so i tried a battery pull an inserted my usb an had the option to update my device software, so i clicked on it an it was uploading fine, until, it came up a box saying "cannot connect to device, insert battery an click retry" so i inserted the battery and continued, but as the phone came alive the white initializing bar shot up to around halfway thru, an got the same error 507 again, an the installation will not continue? c the same error occurs when the usb is unplugged too?
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Jan 6, 2012
I have a problem on my device that can not back up on my desktop software (OSX) it's just happent after i upgrdae the appsworld few weeks ago
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Jul 12, 2012
A friend gave me her BB Torch 9800 which with a quick change of sim cards works great. I have a Windows 7 PC with Outlook 2010. I do not know how to get Desktop Manager (6.0 Bundle 1165) to recognize Outlook. On the Contacts sync page I get one choice Window Contacts, On Calender and Tasks I get iCalender and on Memos I get Organizer Application not supported.
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Aug 10, 2010
A client of ours had upgraded his version of Desktop manager to 6 from 5.something.There is no more link for the Redirector under START - PROGRAMS - BLACKBERRY..The icon for the redirector still shows up in his start menu, however, it says that it's not started.Where can I find the software with the new desktop manager? I've tried reinstalling the desktop manager already but still cannot find it, nor were there any options during the installation to include it.
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Apr 19, 2012
I am trying to re-install Blackberry desktop software but its driving me crazy, it keeps crashing and keeps asking me to install "Microsoft.Net Framework 3.1 SP1". For some reason it does not recognise that I have already installed this ( btw I use windows vista with MS Office 2007). I have also fully deleted from programs and reinstalled the BB desktop but same result each time. It takes hours when I try to install 3.1 SP1 and says "estimated time reaming= 0 sec and below this appears a line "2432 kb of 2890kb downloaded at 608.0kb/sec and stays on this message for hours without doing anything.
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May 17, 2012
Until last Tuesday, I was away on holidays. Prior to this my Blackberry was working perfectly. However since coming back, I noticed that my laptop & handset do not talk. I was told by the Blackberry software that my handset needed a new upgrade. I tried to upgrade, but this failed & in the meantime, my contacts which were supposedly backed up were obliterated. It claimed the fact that I had a password (which I used to stop my phone making phone calls without my knowing in my pocket) was preventing the upgrade from happening.
I am now literally without phone & lost.
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May 12, 2011
sync of the music to my torch.all of a sudden this.i uninstalled software 2x and reinstalled,still doesn't work.
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Jul 11, 2012
I am a new Blackberry user. I did not lock the screen before putting phone in my pocket. Later I realized that what ever happened, the Desktop Icon no longer appears. However, I can find it when I search for it. I hope there is an easy remedy to bring back Icon.
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Oct 21, 2012
I understand that you want to know whether you can run Windows 7 over a virtual desktop in a Blackberry Smartphone.
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Apr 29, 2010
I just got a new update on my 7.1? I don't know what number. I currently have .580 so it must be a higher number? Do any of you think it is safe to do the OTA VS using desktop mgr?
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Aug 24, 2011
When I drag and drop pics onto desktop they wont open. They are named xxx.jpg.rem.How do I upload so I can open on PC.
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Aug 31, 2011
Can't get my desktop software to talk to my torch it used to up until yesterday, tried to delete the software and reinstall it again, can't delete the old stuff it wont let me
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Jul 5, 2012
Windows 7 32 bitsBlackberry Torch 9800Desktop 7.0Bluetooth Motorola Version 3.0Compaq Presario CQ42 Notebook PCTools > Desktop Options > Bluetooth >>> Screen grey, will not allow to check Bluetooth Connection. "You computer does not have necessary support for Bluetooth functionality.I have done this:Deleted Desktop 7.0 and Blackberry UpdatedCleaned registry with CCleanerPaired Torch with my laptop -- went fineDownloaded Desktop 7.0 againConfigured Torch with Desktop 7.0
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Aug 17, 2010
I love my BB Torch, but I'm about to take it back just because I can't get desktop manager 6 working. everytime I start it on my windows 7 computer, it crashes. I've installed it, reinstalled it, and rebooted my computer so many times in the last 2 days that I'm shocked the power button is still working ont he computer. at least desktop manager 5 worked with my blackberry bold. I tried to email RIM and ask them about the issue, but after sifting through all the crap on their web page, I finally gave up.
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Jun 19, 2012
"The backup failed due to an unexpected error." This is the first time I have attempted to backup my phone on this computer, and I keep getting this error message. I believe the software is up to date.
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Oct 25, 2012
I had to quit in the middle of a sync. Now the BDS terminates as soon as my devise is attached with a USB. I can't get far enough along in the process to restore from a backup.Do I have to wipe my phone completely? (battery in and out is ineffective)
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Oct 5, 2012
For some reason my 9800 Torch will no longer Sync with my Desktop Software. I deleted the program and reinstalled on my computer but got the same messages. What am I doing wrong?
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