Can't get my desktop software to talk to my torch it used to up until yesterday, tried to delete the software and reinstall it again, can't delete the old stuff it wont let me
my torch 9810 with the Desktop Manager (6.1.0.35).
The situation is the following: If I go to the PC Device Manager (from "My Computer") I get the Blackberry device recognized and working properly, this means that the PC is understanding that I connected a BB. But when I open the Desktop Software and the BB Device Manager there is no way they can see it.
I tried everything:
1) clean reinstallation of the software 2) Update of BB USB drivers 3) Different USB cables 4) Different USB ports 5) USB Drive/Sync Media/Charge Only modes 6) Full restart of the BB (alt-shift-del) 7) I followed many many many related topics
I need to connect my BB because i need to reset it to factory settings since the battery is lasting maximum 1/2 day (no background running apps, no long backlighting, everything seems to be ok)...
My BB Pearl 8120 picks up wi-fi fine, but I have just replaced my home router and it doesn't recognize it when I scan for networks, All other wireless devices in the house (TV, laptop, I-Pad, son's phone) connect no problem.
connecting nokia N8 to internet via Talk Talk router with WEP. I have just updated my Nokia's software and now I can use an internet because I'm getting error. I can connect to the router, there is a status "connected" but then the internet not working.
I just bought a 9800 and cannot talk on the phone without it going to speaker, mute, or adding a participant to the phone call. I have tried locking the phone while talking, but still run into the same problems. Is there a solution? Do I need to just hold the phone 5 inches away from my fat cheeks? I know this is silly, but it is really irritating.
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..." I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
my desktop software cudnt recognise my fone via usb, i dont have bluetooth, tried many ways to no avail !!, so i tried a battery pull an inserted my usb an had the option to update my device software, so i clicked on it an it was uploading fine, until, it came up a box saying "cannot connect to device, insert battery an click retry" so i inserted the battery and continued, but as the phone came alive the white initializing bar shot up to around halfway thru, an got the same error 507 again, an the installation will not continue? c the same error occurs when the usb is unplugged too?
A friend gave me her BB Torch 9800 which with a quick change of sim cards works great. I have a Windows 7 PC with Outlook 2010. I do not know how to get Desktop Manager (6.0 Bundle 1165) to recognize Outlook. On the Contacts sync page I get one choice Window Contacts, On Calender and Tasks I get iCalender and on Memos I get Organizer Application not supported.
A client of ours had upgraded his version of Desktop manager to 6 from 5.something.There is no more link for the Redirector under START - PROGRAMS - BLACKBERRY..The icon for the redirector still shows up in his start menu, however, it says that it's not started.Where can I find the software with the new desktop manager? I've tried reinstalling the desktop manager already but still cannot find it, nor were there any options during the installation to include it.
I am trying to re-install Blackberry desktop software but its driving me crazy, it keeps crashing and keeps asking me to install "Microsoft.Net Framework 3.1 SP1". For some reason it does not recognise that I have already installed this ( btw I use windows vista with MS Office 2007). I have also fully deleted from programs and reinstalled the BB desktop but same result each time. It takes hours when I try to install 3.1 SP1 and says "estimated time reaming= 0 sec and below this appears a line "2432 kb of 2890kb downloaded at 608.0kb/sec and stays on this message for hours without doing anything.
Until last Tuesday, I was away on holidays. Prior to this my Blackberry was working perfectly. However since coming back, I noticed that my laptop & handset do not talk. I was told by the Blackberry software that my handset needed a new upgrade. I tried to upgrade, but this failed & in the meantime, my contacts which were supposedly backed up were obliterated. It claimed the fact that I had a password (which I used to stop my phone making phone calls without my knowing in my pocket) was preventing the upgrade from happening. I am now literally without phone & lost.
I am a new Blackberry user. I did not lock the screen before putting phone in my pocket. Later I realized that what ever happened, the Desktop Icon no longer appears. However, I can find it when I search for it. I hope there is an easy remedy to bring back Icon.
so this morning I plugged my phone into the computer and got a prompt do you want update your Desktop Software so I did. Now it has frozen when synchronizing, I left it running and after about 20mintues it came up with a conflict problem. I have checked everything that's being synchronized; now I am getting the following error message Synchronization Error "An error has occurred during an attempt to update a device database record."Even how can I get an earlier version of the software which I know that works?
I just got a new update on my 7.1? I don't know what number. I currently have .580 so it must be a higher number? Do any of you think it is safe to do the OTA VS using desktop mgr?
Windows 7 32 bitsBlackberry Torch 9800Desktop 7.0Bluetooth Motorola Version 3.0Compaq Presario CQ42 Notebook PCTools > Desktop Options > Bluetooth >>> Screen grey, will not allow to check Bluetooth Connection. "You computer does not have necessary support for Bluetooth functionality.I have done this:Deleted Desktop 7.0 and Blackberry UpdatedCleaned registry with CCleanerPaired Torch with my laptop -- went fineDownloaded Desktop 7.0 againConfigured Torch with Desktop 7.0
I love my BB Torch, but I'm about to take it back just because I can't get desktop manager 6 working. everytime I start it on my windows 7 computer, it crashes. I've installed it, reinstalled it, and rebooted my computer so many times in the last 2 days that I'm shocked the power button is still working ont he computer. at least desktop manager 5 worked with my blackberry bold. I tried to email RIM and ask them about the issue, but after sifting through all the crap on their web page, I finally gave up.
"The backup failed due to an unexpected error." This is the first time I have attempted to backup my phone on this computer, and I keep getting this error message. I believe the software is up to date.
I had to quit in the middle of a sync. Now the BDS terminates as soon as my devise is attached with a USB. I can't get far enough along in the process to restore from a backup.Do I have to wipe my phone completely? (battery in and out is ineffective)
For some reason my 9800 Torch will no longer Sync with my Desktop Software. I deleted the program and reinstalled on my computer but got the same messages. What am I doing wrong?
My Torch 9800 has syced with the desktop and laptop with no problems since I got it in late 2010.A fe days ago the above message appeared and neither desktop nor laptop will synce. As far as I can see all software is up to date.
I cannot sync my Outlook calendar when using BB desktop Manager. I get a error message pop up window saying "Intellisync" "Connector error" The the synchronization is cancelled.
I am on a personal contract and this is not connected through BB enterprise. My e-mail accounts are fine and I get these on my BB
After the last software update I reset my sync with desktop configurations. The calendar fails to reset despite numerous tried and I desperately NEED my calendar to sync and everything else syncs BUT the calendar. what else can I try?
My desktop calendar and BB Torch quit syncing, suddenly. The BB Software comes up on the desktop and the "connecting wheel" starts spinning-- and the image of both devices comes up on the phone-- but no connection is made.
i want to keep track of my 11 year olds text messages. i was told that there was a way to copy them from her blackberry to the desktop. how to do this?